Warranty

Revised 1/16
WATER WORKER
®
LIMITED PRODUCT WARRANTY
Products covered: all Products manufactured by WATER WORKER (“WATER WORKER”).
This warranty cannot be transferred – it is extended only to the original Purchaser or First User of the Product. By accepting and keeping this
Product you agree to all of the warranty terms and limitations of liability described below.
IMPORTANT WARNING – READ CAREFULLY THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS MANUAL
(“MANUAL”) to avoid serious personal injury and/or property damage and to ensure safe use and proper care of this product.
Who Receives WATER WORKER’s Product Warranty
All purchasers or first users of the new Product. The Warranty is non-transferable.
What is covered by this Warranty
WATER WORKER warrants to the purchaser or first user of the new Product that at the time of manufacture, the Product is free from defects in
material and workmanship. Any warranty claim must be made within one (1) year unless another time period is set forth in the Manual,
measured from the time the Product was purchased.
What WATER WORKER Will Do If You Have a Covered Warranty Claim
In the event of a breach of the foregoing warranty, WATER WORKER will at its option either make repairs to correct any defect in material or
workmanship or supply and ship either new or used replacement WATER WORKER parts or products. WATER WORKER will not accept any
claims for labor, property damage or other costs.
What This Warranty Does Not Cover - Exclusions and Limitations
This Warranty does not cover any claim unless it was caused by a defect in material or workmanship during the warranty period. In addition,
this Warranty shall not apply:
 if the Product is not correctly installed, operated, repaired or maintained as described in the Manual or if it is not installed according to
local plumbing code;
 to any failure or malfunction resulting from abuse (including freezing), improper or negligent handling, shipping (by anyone other than
WATER WORKER), storage, use, operation, accident, or alteration, lightning, flood or any other environmental condition;
 to any failure or problem resulting from the use of the Product for any purpose other than those specified in the accompanying Manual or
alteration of any part of the product;
 this Warranty does not cover labor costs, additional parts, shipping charges, service charges, delivery expenses, administrative fees or
any costs incurred in removing or reinstalling the Product;
 this Warranty does not cover any claims submitted to WATER WORKER or an WATER WORKER-authorized distributor or retailer more
than 30 days after expiration of the applicable warranty time period or if product was installed more than 18 months after the date of
manufacture;
 this Warranty also does not cover repair or replacement costs not authorized in advance by WATER WORKER.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. NO WATER WORKER REPRESENTATIVE OR
ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WARRANTY
AGREEMENT.
Additional Warranty Limitations
ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE SPECIFICALLY DISCLAIMED. Some states do not allow limitations on how long an implied Warranty lasts, so the
above limitation may not apply to you.
Limitations of Remedies
THE REMEDIES CONTAINED IN THIS WARRANTY ARE THE PURCHASER’S OR FIRST USER’S EXCLUSIVE REMEDIES. IN NO
CIRCUMSTANCES WILL WATER WORKER BE LIABLE FOR MORE THAN, AND PURCHASER-FIRST USER’S REMEDIES SHALL NOT
EXCEED, THE PRICE PAID FOR THE PRODUCT. IN NO CASE SHALL WATER WORKER BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT OR FROM WATER WORKER’S OWN NEGLIGENCE OR
OTHER TORT. This exclusion applies regardless of whether such damages are sought for breach of warranty, breach of contract, negligence,
strict liability, in tort or under any other legal theory. Such damages include, but are not limited to, inconvenience, loss or damage to property,
mold, loss of profits, loss of savings or revenue, loss of use of the Products or any associated equipment, facilities, buildings or services,
downtime, and the claims of third parties including customers. Some states do not allow the limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
What To Do If You Have a Problem Covered By This Warranty
Any covered Warranty must be authorized by WATER WORKER. Contact the person from whom you purchased the Product, who must
receive authorization from WATER WORKER. If you do not receive a prompt response, call WATER WORKER directly at 844-349-8265.
Notice of a Warranty claim should be submitted by the authorized distributor to WATER WORKER at the following address:
WATER WORKER Inc., Warranty Claim Dept. - [e-mail]
Before WATER WORKER determines to provide any replacement part or Product, it may as a pre-condition to making such a determination
require that the warranty claimant ship the Product, postage prepaid to an authorized WATER WORKER distributor, or to WATER WORKER
and provide proof of purchase evidenced by the original sales receipt, proof that you owned the home at the time of purchase or Product
registration.
Replacement Product Warranty
In case of replacement of a Product or any component part, WATER WORKER reserves the right to make changes in the design, construction,
or material of the substitute components or products, which shall be subject to all of the terms and limitations of this Warranty, except that the
applicable warranty periods shall be reduced by the amount of time the warranty claimant owned the product prior to submitting notification of
the warranty claim.