Installation Guide

1
RECEIVING & INSTALLATION INFORMATION
WHAT TO DO WHEN YOU RECEIVE YOUR NEW WATERTECH TUB
IT IS YOUR RESPONSIBILITY TO INSPECT THE TUB: Notices are placed on and in the tub
and shipping carton advising of this responsibility. The tub owner or installer is responsible to
ensure the unit is free of defects and damage. In the event a problem exists, the unit must not
be installed. Watertech is not responsible for defects or damage that could have been
discovered, repaired, or avoided by inspection and testing prior to installation. The tub must be
checked thoroughly upon delivery.
INSPECTION AND CLAIMS PROCEDURE: Follow the steps below to eliminate any questions
about who is responsible for visible or concealed damage that may have occurred in shipping.
Examine the shipping box for signs of damage or mishandling, i.e. staples pulled loose, flaps
unglued, punches to the box, severe indentations, or crushed corners. If the box is damaged,
the delivery person and receiving person / onsignee must note the damage to the box on
delivery paperwork before opening the box. Open the box and inspect the tub for damage. If
damage is found, call Watertech at 1-800-289-8827 before accepting tub. Minor defects such as
scuffs, scratches, etc… can be easily taken care of by one of our service people. All issues need
to be resolved before signing delivery paperwork.
CONCEALED DAMAGE: Watertech allows the consignee / owner no more than 48 hours from
time of receipt to inspect and report any concealed damage (i.e. leaks, broken pipes, etc…) or
shortages of merchandise ordered (i.e. heater, drain, jet trim, etc…). Report concealed damage
and shortage to Watertech 1-800-289-8827.
FAILURE OF THE CONSIGNEE TO INSPECT AND REPORT ANY
CONCEALED DAMAGE WITHIN THE 48 HOUR PERIOD PLACES FULL
RESPONSIBILITY FOR ANY CONCEALED DAMAGE ON THE CONSIGNEE.
PRE-TEST YOUR TUB: You must pretest your tub for leaks within 48 hours of receipt.
Watertech tubs go through rigorous testing for plumbing leaks and proper operation prior to
shipping, but as a secondary precaution, the tub must be re-tested for leaks and proper
operation within the allotted 48 hours and before installation. Test your tub in a location that will
not be damaged by spilled water such as a basement, driveway, or a garage. Pre-testing your
tub allows you to find any plumbing connections that might have worked loose during shipping.
HOW TO PRE-TEST YOUR TUB: Place your tub on a firm flat surface and tape over the drain.
Fill with water to 1 or 2 inches above the highest jet. Plug the motor into a GFCI protected outlet,
and with the pump running, check all pipes and fittings for moisture. If no leaks are found, you
may continue the Installation process.
IF ANY PROBLEMS ARE DISCOVERED DO NOT INSTALL THE TUB UNTIL YOU HAVE
SPOKEN WITH A WATERTECH REPRESENTATIVE AT 1-800-289-8827
WATERTECH IS NOT RESPONSIBLE FOR DAMAGE
THAT COULD HAVE BEEN DISCOVERED, REPAIRED,
OR AVOIDED BY INSPECTING & TESTING PRIOR
TO INSTALLATION.

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