Instructions / Assembly

PROBLEM CAUSE SOLUTION

1. Low/slow production Excessive air pressure in tank Relieve pressure at schrader valve on tank (set to 7psi with

the tank empty)

Pump not operating Wiring connection broken (plug 110 AC wall, plug back in at

wall and/or reconnect the 24 VAC wire harness connectors)

Replace pump if needed

Fouled membrane Replace membrane

Plugged pre-filters Replace filters

Crimped tubing Check tubes to make sure they are not kinked

Angle stop or water line valve not fully opened Ensure valves are opened by turning valve handle counter-

clockwise until it stops

2. Milky colored water Air in the system Air in the system is a normal occurrence with initial start

up of the RO system. This milky look will disappear during

normal use within 1-2 weeks. If condition reoccurs after filter

changes, drain tank 1 to 2 times.

3. Faucet Dripping Needs adjustment see page 12

4. Pump short cycles Ball valve on tank closed Open the ball valve on the top of the tank

Blue tube blocked between the tank and RO system Faulty

pressure switch

Remove kinked/damaged section and replace if necessary

Call for technical support

5. Bowl leaks at the top after changing the filters Damaged/Dry O-ring Lubricate with water soluble lubricant or replace O-ring as

necessary (Do not use Vaseline® or other petroleum based

lubricants)

6. Pump constantly running Electrical fault Faucet left on Call for technical support. Close faucet and let tank fill for 2

to 3 hours.

Plugged pre-filters Replace filters

Troubleshooting