Troubleshooting guide
Page 15
TROUBLE SHOOTING
Problem Cause Solution
1. Low/Slow Production Low Water Pressure Make sure water supply is turned on and Adapta
Valve is all the way open.
Crimps in tubing Check tubing and straighten or replace as necessary.
Clogged pre-lters Replace pre-lters.
Fouled membrane Replace membrane.
2. Milky colored Water Air in system Air in the system is a normal occurrence with initial
start up of the RO system. This milky look will
disappear during normal use within 1-2 weeks. If
condition reoccurs after lter change, drain tank 1 to 2
times.
3. Water constantly Low water pressure See #1 Above
running, unit will not
shut off Crimp in supply tube Check tubing and straighten or repair as necessary.
High water pressure Check incoming water pressure to make sure it does
not exceed 80 psi. A pressure relief valve may be
necessary.
High pressure in Tank Empty storage tank of water. Set tank air pressure
between 5-7 psi. See previous page.
Low Pressure in Tank Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 14.
4. Noise / Water from faucet Crimp or restriction Check tubing and straighten or repair as necessary.
vent hole or noise from in drain line Straighten all drain lines. Clear blockage. Cut off any
drain. Excess tubing
Drain tube clogged Caused from dishwasher or garbage disposal.
Disconnect the 3/8” black line at the drain, clean the
3/8” black line out with a wire, then reconnect. Blowing
air through the line will not always remove the clog.
5. Small amount of water in System starting up Normally it takes 2-4 hours to ll tank. Note: low
storage tank incoming water pressure and/or temperature can
drastically reduce production rate.
Low water pressure See #1 above.
To much air in tank Tank air pressure should be 5-7 psi when empty of water.
If below 5 psi add air or bleed if above 7 psi.
Check only when tank is empty of water.
See previous page.
6. Water leaks from the lter / Not properly seated Re-insert the lter / membrane cartridge.
membrane cartridge.
7. Low water ow from faucet Check air pressure in tank Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 14.