User's Manual

(iv) which has been used other than in accordance with the product operating
and handling instructions. Preventive maintenance is the responsibility of
customer and is not covered under this warranty.
Wear items and accessories having a ChameleonRF serial number, will carry
a 90-day limited warranty. Non-serialized items will carry a 30-day limited
warranty.
Warranty Coverage and Procedure
During the warranty period, ChameleonRF will repair or replace defective
products returned to ChameleonRF’s manufacturing plant in the US. For
warranty service in North America, call the ChameleonRF Support Center at
1-866-CHAMRF20. International customers should contact the local
ChameleonRF office or support center. If warranty service is required,
ChameleonRF will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and
insurance charges prepaid. ChameleonRF will ship the repaired or
replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B.
ChameleonRF’s manufacturing plant.
ChameleonRF will use new or refurbished parts at its discretion and will own
all parts removed from repaired products. Customer will pay for the
replacement product in case it does not return the replaced product to
ChameleonRF within 3 days of receipt of the replacement product. The
process for return and customer’s charges will be in accordance with
ChameleonRF’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the
appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original
warranty term.
ChameleonRF’s Customer Service organization offers an array of service
plans, such as on-site, depot, or phone support, that can be implemented to
meet customer’s special operational requirements and are available at a