WX-5095 MP3 ON-HOLD PLAYER ACMA Supplier’s Code N468 ISO9001 Certified G/07171 Version 1.6, 13/02/2008 VERSION 1.6 Design Two Thousand Pty Ltd ABN: 45 005 014 639 9-11 Rose Street Upper Ferntree Gully Melbourne Victoria 3156 Australia Telephone: +613 9758 5933 Facsimile: +613 9758 5560 Email: gen@design2000.com.au Web Site: www.design2000.com.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 Document Control Document ID Document Name Security Circulation G/07171 WaveCube XStream WX-5095 Handbook Commercial In Confidence Design 2000 Pty. Ltd., North Supply, Authorised Distributors Prepared By P. Zeug, M. Waddell, Design 2000 Pty. Ltd. Reviewed By R. Kells, Design 2000 Pty. Ltd. Approved By Gabrielle Anderson Version Control Edition Date Notes Draft 1.0 Draft 1.1 Draft 1.2 Draft 1.3 Version 1.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 Table of Contents 1. Document Overview__________________________________________________ 4 2. Description _________________________________________________________ 4 2.1 MP3 Explained _________________________________________________________ 5 2.2 Features ______________________________________________________________ 6 2.3 Basic Installation Instructions ____________________________________________ 6 3.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 1. Document Overview This document describes the operation of the X-Stream MP3 On-Hold Messages/Music player. This includes: • Power input • Indicators • Line-level analogue audio output • Ethernet Controller jack • How to update the Message/Music played to callers placed on-hold • Secure Digital (SD) or Multi Media (MMC) memory Card • Internet Browser control 2.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 2.1 MP3 Explained MP3 stands for MPEG Layer-3 audio-compression format. It is the most popular audio-coding scheme on the Internet. MP3 allows efficient compression of audio files by a factor of up to 12 with little loss in perceivable quality from the original source material.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 2.2 Features 1) True "set and forget" operation. WaveCube X-Stream automatically updates its message content from the Internet without any user intervention. 2) No software to install or learn. Most installation environments can access the WaveCube X-Stream by just connecting it to their Local Area Network then configuring it with a web browser. You'll be running in minutes. 3) Nothing more to buy.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 3. Connections 3.1 Power The X-Stream runs from a 12Vdc power source. It draws less than 200mA . As standard, the unit is supplied with an approved 240Vac / 12Vdc, 300mA power adaptor with a concentric dc power plug, 2.1mm centre pin positive. 3.2 Audio Out The isolated audio is output on the RJ12 jack for connection to the Telephone system’s Music-On-Hold (MOH) port.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 2. Dual Mono feed - use the stereo output and external LIUs to feed two isolated inputs of the phone system(s) with the same synchronised (dual mono) audio. 3. Dual Discrete Feed - use the stereo output and external LIUs to feed two isolated inputs of the phone system(s) with separate (independent) audio tracks – see wiring diagram above.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 4. Indicators 4.1 Power The red POWER LED indicates that 12Vdc power is connected. 4.2 Play The green PLAY LED indicates that the file(s) on the SD Card are currently playing. When the SD Card is ejected, this LED will flash. Steady: An SD Card is inserted and an MP3 audio file is playing. Slow flash: No SD Card is inserted. 4.3 Load The yellow LOAD LED indicates that the X-Stream is in the process of downloading a new MP3 file from wavecube.com.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 5. Downloading New Messages Audio files are written to the SD Flash Card in one of three ways: • Connect the X-Stream to an Ethernet Switch or Router with HTTP access via port 80 enabled. The X-Stream automatically polls its account at www.wavecube.com/control.php OR, • • Connect the X-Stream to an Ethernet Switch or Router and, via your Browser, type in the Browser Config address (eg.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 5.1 Using your Web Browser Internet Explorer, Firefox etc. X-Stream is connected to an Ethernet Switch or Router (with HTTP access via port 80 enabled) using the supplied patch lead. The X-Stream automatically polls its account at WaveCube Update Centre www.wavecube.com/control.php. Note that the X-Stream account number is the same as the first serial number your account. The X-Stream unit does not need or use client software (eg.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 5.1.1 Local Configuration The integrated Homepage Control Panel allows you to configure your DHCP, Username, Password and other settings. This internal configuration can only be done on your LAN. Launch your Internet Browser and enter Browser Config Address wx[serial number] eg. wx1340 and then this Homepage control panel will appear: Check the appropriate boxes and set the required parameters.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 5.1.2 Remote Upload You need to upload new MP3 Files to the appropriate account at the WaveCube Update Centre www.wavecube.com/control.php before the X-Stream is able to download them. It periodically checks its account and automatically downloads any new MP3 files. From the central dispatch site, you or your content provider can upload file updates to individual accounts or to an address book of Customer stores for simulcast updating.
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G/07171 13/02/2008 WX-5095 Handbook Version1.6 First of all, tick the box if you want to erase & replace the current files(s). If you do not tick the box, the new file will simply be added to the Playlist. Browse & choose the required file, then click on “Send File”. Do not close your Browser unit you receive the upload success message. You can simply minimize the window and continue working on other tasks during the upload process.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 5.2 Using an External Card Reader The SD Card can be ejected from the X-Stream by applying gentle pressure, causing it to pop out of the slot. It can then be inserted into a Card reader and be seen as a mass storage device. MP3 files can simply be ‘dragged’ across to the Card. If you need to erase files, the Card will need to be re-formatted as a FAT or FAT16 file system before new file(s) are ‘dragged and dropped' within Windows.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 6.1 MP3 Volume Normalization MP3 files should be ‘normalized’ prior to uploading or emailing. This is to maintain consistent output levels. An MP3 normalization program called MP3Gain is recommended for this purpose. It is freeware however it would be appreciated if you made a donation to the authors: Download page: http://mp3gain.sourceforge.net/download.php Direct link to download current version: http://optusnet.dl.sourceforge.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 7. Uploading Message Updates to the WaveCube Update Centre 7.1 Logging in to the WaveCube Server Open Your Web Browser and enter www.wavecube.com/control.
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G/07171 13/02/2008 WX-5095 Handbook Version1.6 You can now choose to: 1. Edit the Playlist of any WaveCube X-stream in your account by clicking on Click on the appropriate ‘Edit Playlist’ shown on the previous page. You will see something like: Note that if you see status “PENDING”, it means that the file is in the queue and the X-Stream has not yet downloaded it.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 To send the new MP3 file, click on “Upload New Track”, browse your Computer to select the required track and you’ll see: Tick the box only if you want to erase & replace the current files(s). If you do not tick the box, the new file will simply be added to the Playlist. You can also select a track from your Media Pool which is a copy of previously sent files. Click on “Send File” and the file will be uploaded to your account at the WaveCube update centre.
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G/07171 13/02/2008 WX-5095 Handbook Version1.6 2. Edit the details of any WaveCube X-Stream in your account This page is used to name your WaveCube X-Stream and set the time zone. The correct time zone is essential for accurate time stamps in email update reports.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 3. Add a new WaveCube X-Stream to your account This page is used to add additional WaveCube X-Streams to your Master Account. Please note that your Password will be shown here. Additional Master accounts can be opened by contacting Design 2000 at gen@design2000.com.au.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 4. Edit your account details This page is used to change Username & Password, and to specify the email addresses that receive download success or failure confirmations. It is imperative that if you change your Username & Password here, you must also change it in your WaveCube X-stream (see 5.1.1 Local Configuration) otherwise you will not receive any updates. A typical email success notification is: “Wavecube X-Stream serial no.1338 (IP:203.214.59.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 8. Specifications Indicators Displays Power LED (Red), Load LED (Yellow), Play LED (Green). Message Upload/Playback Message upload MP3 decoder Sample & bits rates MP3 Encode Rate Recommended MP3 bit rates Upper pass band Message retention Upload cycles Read cycles Messages length Memory Card support Via scheduled online web updates or PC Card reader. MPEG-1 Audio Layer 3 ( ISO11172-3), supports MPEG 1 & 2 and 2.5 extensions. Mono or stereo.
G/07171 13/02/2008 WX-5095 Handbook Version1.6 Back Analogue Audio Out Audio Out connectors Output level Frequency range 3.5 mm stereo phone jack for headphones/line out RJ-12 6P2C socket (isolated) for telephone line < 4.4V p-p, 500mV p-p default (software adjustable) 40 Hz → 10 kHz (on stereo connector) 300 Hz → 3.4 kHz (on telephone line socket) Data Communication Ethernet 10Mbps External Control PIR Detector input and regulated 12 Vdc output, used to trigger message start.
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13/02/2008 G/07171 WX-5095 Handbook Version1.6 9. Acronyms Account Name Account No. COM Port CD CE DCE DTE DVD Ethernet Same as your Username Same as the first X-Stream serial number in your account RS232 Communication port on a PC, sadly disappearing on most home office PCs Compact Disk Customer Equipment (eg. X-Stream) Data Communication Equipment (eg. X-Stream) Data Terminal Equipment (eg.
13/02/2008 G/07171 WX-5095 Handbook Version1.6 X-Stream WX-5095 MP3 ON-HOLD PLAYER Note: Specifications are subject to change without notice. Designed & Made in Australia Est. 1968 www.design2000.com.au N468 Version 1.
