User's Manual

Version 3.03 SPEEDLAN 9000 Series Installation and Operation User Guide
Return Policies and Warranties
Initial One Year Warranty Term
Each Wave Wireless product is warranted against defects in material and workmanship for a period of one
year from date of shipment. During the warranty period Wave Wireless will, at its option, repair or replace
products that prove to be defective.
If equipment fails, the Customer or Reseller shall notify Wave Wireless and request a Return Material
Authorization (RMA) number. For warranty service or repair, this product must be returned to Wave Wireless.
All returns to Wave Wireless MUST have a valid RMA number written clearly on the outside of the
box or the shipment will be refused. The buyer shall pay all return shipping charges during the
one-year warranty.
Return for Credit
All returns to Wave Wireless MUST have a valid RMA number written clearly on the outside of the
box or the shipment will be refused. No returns for credit after 30 days will be approved. Products must
be returned undamaged and in original packaging or they will be subject to a minimum 20% restocking/
refurbishing fee. Return freight charges must be prepaid. At the option of Wave Wireless, products may be
returned for repair or replaced provided the goods have not been modified or repair attempted by someone
other than Wave Wireless.
Limitation of Warranty
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by the
buyer, buyer supplied interfacing, unauthorized modification or misuse, operation outside of the
environmental specifications for the product, or improper site preparation or maintenance. Systems must be
protected from electrical brownouts and surges by a quality UPS such as an APC Smart brand or
Tripp Lite Omni or similar, or warranty shall be null and void. Warranties do not apply to any product
that has been (i) altered, except expressly approved by Wave Wireless in accordance with its instructions, (ii)
damaged by improper electrical power or environment, abuse, misuse, accident, or negligence. Repairs in
the case of damage from "acts of God" are covered on a time and materials basis.
THE FOREGOING WARRANTIES ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No statement, including, without limitation, representations regarding capacity, suitability for use or
performance of products, whether made by Wave Wireless employees or otherwise, shall be deemed to be a
warranty by Wave Wireless for any purpose or give rise to any liability for Wave Wireless unless expressly
contained in writing. Resellers will have complete responsibility and liability for performance of its agreements
with its customers and Resellers shall indemnify and hold Wave Wireless harmless from and against all
liability arising out of such agreements.