User's Manual

Part # 34357-MNL Rev.03 SPEEDLAN 9200 User Guide
Return Policies and Warranties
Initial One Year Warranty Term
Each P-Com product is warranted against defects in material and workmanship for a period of one year from
date of shipment. During the warranty period P-Com will, at its option, repair or replace products that prove
to be defective.
If equipment fails, the Customer or Reseller shall notify P-Com and request a Return Material Authorization
(RMA) number. For warranty service or repair, this product must be returned to P-Com. All returns to P-
Com MUST have a valid RMA number written clearly on the outside of the box or the shipment will
be refused. The buyer shall pay all return shipping charges during the one-year warranty.
Return for Credit
All returns to P-Com MUST have a valid RMA number written clearly on the outside of the box or
the shipment will be refused. No returns for credit after 30 days will be approved. Products must be
returned undamaged and in original packaging and will be subject to a minimum 20% restocking/refurbish-
ing fee. Return freight charges must be prepaid. At the option of P-Com, products may be returned for repair
or replaced provided the goods have not been modified or repair attempted by someone other than P-Com.
Limitation of Warranty
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by the
buyer, buyer supplied interfacing, unauthorized modification or misuse, operation outside of the
environmental specifications for the product, or improper site preparation or maintenance. Systems must be
protected from electrical brownouts and surges by a quality UPS such as an APC Smart brand or
Tripp Lite Omni or similar, or warranty shall be null and void. Warranties do not apply to any product
that has been (i) altered, except expressly approved by P-Com in accordance with its instructions, (ii)
damaged by improper electrical power or environment, abuse, misuse, accident, or negligence. Repairs in
the case of damage from "acts of God" are covered on a time and materials basis.
THE FOREGOING WARRANTIES ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No statement, including, without limitation, representations regarding capacity, suitability for use or
performance of products, whether made by P-Com employees or otherwise, shall be deemed to be a
warranty by P-Com for any purpose or give rise to any liability for P-Com unless expressly contained in
writing. Resellers will have complete responsibility and liability for performance of its agreements with its
customers and Resellers shall indemnify and hold P-Com harmless from and against all
liability arising out of such agreements.