Device Management with Wavelink Avalanche® Enabler User’s Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
Table of Contents Chapter 1 - Introduction Overview ..............................................................................................................................1-1 The Avalanche Enabler Process..........................................................................................1-1 Avalanche MC Console..................................................................................................1-2 eXpress Config.......................................................................
Connection............................................................................................................... 2-7 Server Contact......................................................................................................... 2-8 Data ......................................................................................................................... 2-9 Preferences ...........................................................................................................
Creating a Software Package with eXpress Config............................................................. 4-2 Prerequisites:................................................................................................................. 4-2 Process Overview.......................................................................................................... 4-3 Important Note for Software Packages Containing an Operating System..................... 4-3 Package Selection Screen.......................
Remote Control Keypad .......................................................................................... 5-8 HX3................................................................................................................................ 5-9 MX7-55 .......................................................................................................................... 5-9 MX7-32 ......................................................................................................................
1 Introduction Overview \Wavelink® Avalanche Mobility Center™ (Avalanche MC) is a remote client management system that is designed to distribute software and configuration updates to monitored devices, including Honeywell computers with Microsoft® Windows® CE or Windows Mobile®. Additionally, the Avalanche MC Console may provide support for other devices on a network at the discretion of the system administrator.
For Honeywell packages, the Monitor application downloads package files to the RMU folder on the mobile device’s persistent storage card. The Monitor application then launches the Remote Management Utility (RMU). The RMU performs the updates for the Honeywell packages. The RMU is also launched during bootup to restore the package’s configuration settings. Additional functionality of the Enabler can be accessed through a password protected Enabler user interface on the mobile device.
• Updates real-time properties which are communicated back to the Mobility Center Console via the Mobile Device Server. Avalanche Remote Control Avalanche Remote Control is an add-on for Avalanche MC. Remote control provides the administrator the ability to remotely view the mobile device’s desktop and enter data into the mobile device. Device Skins Device skins work with Avalanche Remote Control for supported Honeywell mobile devices.
• Serial COM port on base of device • Color display, 240 x 320 pixels • Model Identifier: LXE_MX7 MX8 • • • • • • The MX8 is obsolete Microsoft Windows CE 5.0 Intel® XScale® processor 520MHz Serial COM port on base of device Color display, 240 x 320 pixels Model Identifier: LXE_MX8 MX9 • • • • • Microsoft Windows CE 5.0 or Windows Mobile 6.5 Marvell® PXA-320 processor 806MHz Serial COM port on base of device Color display, 3.
2 Enabler Installation and Configuration Introduction This section discusses mobile device supported features with Wavelink Avalanche Mobile Device Servers. This section is split into three basic areas: • Installation • User Interface • Enabler Configuration Installation To use the Wavelink Avalanche MC System, the following items are required: • A desktop or laptop PC on which to install the Avalanche MC Console.
• To disable the internal network adapter, create a file in the \System directory named NoEther.tag. The contents of the file are unimportant; but the file must be named NoEther.tag and it must be in the \System directory. (If the \System directory contains a file named Ether.tag, you can rename this file to NoEther.tag instead of creating a new file). • After creating the file, coldboot the device. After the device finishes booting, the internal Ethernet adapter is disabled.
The wireless connection is made using the default wireless [radio] interface on the mobile device therefore the mobile device must be actively communicating with the network for this method to succeed. If a Mobile Device Server is found, the Enabler automatically attempts to apply all wireless and network settings from the active profile. The Enabler also automatically downloads and processes all available packages.
Part 1 – Bootstrapping the RMU 1. Install the RMUCEbt package into the Avalanche MC Console. Do NOT include the Reboot option as part of the configuration (i.e., the Reboot button in the “Reboot Options” branch must be unbolded). 2. Enable ONLY the RMUCEbt package in the Avalanche MC Console and update the devices. The RMU is downloaded and automatically installed. 3. Disable the RMUCEbt package in the Avalanche MC Console. 4.
Enabler Configuration Depending on the version of the Enabler running on the mobile device, the desktop Enabler icon may look like one of the following: The available configuration options and tabs may vary by Enabler version. The examples shown in this section assume the latest version of the Enabler is installed on the mobile device. The Enabler user interface application is launched by clicking either the Enabler icon on the desktop or Taskbar or by selecting Avalanche Enabler from the Programs menu.
Alternatively, the Mobile Device Server can be disabled until needed (refer to the Wavelink Avalanche Mobility Center User’s Guide for details). Menu Options Note: Your screen display may not be exactly as shown in the following menu options. Contact Technical Assistance (page 6-1) for version information and upgrade availability. Connection (page 2-7) Enter the IP Address or host name of the Mobile Device Server.
Connection [ Avalanche Server Address Enter the IP Address or host name of the Mobile Device Server assigned to the mobile devicemobile device. Check Serial Connection Indicates whether the Enabler should first check for serial port connection to the Mobile Device Server before checking for a wireless connection to the Mobile Device Server. Disable ActiveSync Disable ActiveSync connection with the Mobile Device Server. Restrict Adapt- Default is disabled. Minimum Link Speed dimmed.
Server Contact Note: Your screen display may not be exactly as shown above. Contact Technical Assistance (page 6-1) for upgrade availability and version information. Sync Clock Contact Reset the time on the mobile device based on the time on the Mobile Device Server host PC. • On Startup – Connect to the Mobile Device Server when the Enabler is accessed. • On Resume – Connect to the Mobile Device Server when resuming from Suspend mode.
Data The Data tab controls when data is transferred between the mobile device and the Mobile Device Server. Real-time Statistics When checked, the statistics are transmitted over the network by the Enabler. / Network Report Specifies the Report Interval, how frequently the Enabler reports statistics to the Mobile Device Server. Retransmit After Server Contact Specifies if the device sends statistics to the Mobile Device Server immediately following a connection to the server.
Preferences For best results, use AppLock to manage the taskbar. AppLock is resident on each mobile device, except HX3. AppLock instructions are included in the relevant equipment User’s Guide available at www.honeywellaidc.com. If the Preferences tab is not present on the Enabler installed on your device, please see the equivalent options on the Startup/Shutdown (page 2-21). Administration By default, Keep settings unlocked for 10 minutes is disabled (checkbox is blank).
Display Level Use this option to control the level of detail shown on the main Enabler screen. The default is Basic Output. • Basic Output - General information is displayed. • Critical - Critical errors are displayed in addition to those above. • Error - Communication or configuration problems are displayed in addition to those above. • Warning - Possible operation problems are displayed in addition to those above. • Info - Operational information is displayed in addition to those above.
Taskbar For best results, use AppLock to manage the taskbar. AppLock is resident on each mobile device, with the exception of the HX3. AppLock instructions are included in the relevant equipment User’s Guide available at www.honeywellaidc.com. If the Taskbar tab is not present on the Enabler installed on your device, please see the equivalent options on the Startup/Shutdown (page 2-21). The Display State options control the appearance of the taskbar while using the Enabler interface.
Execution Note the dimmed options on this mobile device panel. This menu option is designed to manage downloaded applications for automatic execution upon startup. Auto-Execute Selection An application that has been installed with the Avalanche Management system can be run automatically following each boot. Select Auto-Execute App The drop-down box provides a list of applications that have been installed with the Avalanche Management System.
Scan Config For best results, use eXpress Config (page 4-1) and . eXpress Scan instructions are included in the relevant equipment User’s Guide available at www.honeywellaidc.com. Scan Config functionality is a standard option of the Wavelink Avalanche MC system but is not currently supported on the mobile device.
Shortcuts For best results, use AppLock for this function. ppLock is resident on each mobile device, with the exception of the HX3. AppLock instructions are included in the relevant equipment User’s Guide available at www.honeywellaidc.com. Configure shortcuts to other applications on the mobile device. Shortcuts are viewed and activated in the Programs panel. This limits the user’s access to certain applications when the Enabler is controlling the mobile device display.
SaaS Use to configure the Enabler to connect with Avalanche on Demand. This is a Software-as-a-Service version of Avalanche. Using either of the SaaS configuration options below assumes the user has registered with Wavelink. Disable SaaS No SaaS connection is used. Scan Configure SaaS Scan bar codes printed from within the Avalanche Console to configure the Enabler for the SaaS connection. Manually Config- Manually enter the SaaS connection information.
Adapters Note: Review the network settings configuration utilities and the default values in the applicable mobile device user’s guide before setting All Adapters to Enable in the Adapters applet. Manage Network Settings When enabled, the Enabler will control the network settings. This parameter cannot be configured from the Avalanche Mobility Center Console and is enabled by default. Manage Wireless Settings When enabled, the Enabler will control the wireless settings.
2 - 18 Avalanche Icon (varies by Enabler version) Selecting the Avalanche Icon will access the Avalanche Network Profile tab which will display current network settings. Use Manual Settings When enabled, the Enabler will ignore any network or wireless settings coming from the Avalanche MC Console and use only the network settings on the mobile device. Properties Icon Selecting the Properties icon displays the Manual Settings Properties dialog applet.
Note: A reboot may be required after enabling or disabling these options. Network DNS Authentication Wireless Note: The Authentication tab may not be present in all versions of the Enabler. For mobile device descriptions of these Enabler parameters, refer to the mobile device User’s Guide. It is not recommend to enable “Manage Wireless Settings” for Summit Client devices.
Status The Status panel displays the current status of the mobile device network adapter selected in the drop down box. Note the availability of the Windows standard Refresh button. When the Windows Refresh button is tapped, the signal strength, signal quality and link speed are refreshed for the currently selected adapter. It also searches for new adapters and may cause a slight delay to refresh the contents of the drop-down menu.
Startup/Shutdown For best results, use AppLock to manage the taskbar. ppLock is resident on each mobile device, with the exception of the HX3. AppLock instructions are included in the relevant equipment User’s Guide available at www.honeywellaidc.com. If the Startup/Shutdown tab is not present on the Enabler installed on your device, please see the equivalent options on the Preferences (page 2-10) tab and the Taskbar (page 2-12) tab.
Exit The Exit option is password protected. The default password is leave. The password is not case-sensitive. Depending on the behavior chosen for the Shutdown parameter, the following screen may be displayed: Note: The icon on the screen above may differ based on the version of the Enabler installed on the mobile device. Change the option if desired. Tap the X button to cancel Exit. Tap the OK button to exit the Avalanche applet. Using Remote Management 1.
Using eXpress Scan eXpress Scan Desktop Icon If the mobile device has an eXpress Scan icon on the desktop, eXpress Scan may be used for the initial configuration of the device. If the eXpress Scan icon is not present on the desktop, see Installing the Enabler on Mobile Devices (page 2-1). If the icon is still not present, the Enabler must be updated. Contact Technical Assistance (page 6-1) for upgrade information.
Bar code 1 must be scanned first. The scanned data is displayed in the “Data” text box. The password, if any, entered above is compared to the password entered when the bar codes were created. If the passwords match, the bar code data is processed and the screen is updated to reflect the number of bar codes included in the set. If the passwords do not match, an error message is displayed. The current screen can be closed using the X box in the upper right corner.
3 Avalanche Mobility Center Console Introduction This section provides an overview of the Avalanche MC Console when it is being used to manage Honeywell mobile devices on a network. Online help (an Internet connection is required to access online help) is available using the Help option in the Console Main Menu. The Avalanche Mobility Center Console does not communicate directly with the managed devices.
Software Profiles A Software Profile contains one or more Software Packages (.AVA files). To create an .AVA file from a software module, please see Creating a Software Package with eXpress Config (page 4-2). Click on Software Profiles in the Avalanche MC Console Navigation pane. The Software Profile List is displayed in the upper right hand portion of the screen. Use the Add Profile button to create a new Software Profile. When prompted, enter a name for the profile as desired.
Several options are available. The Install button allows the user to browse to and select a Software Package. Browse to the location where the .AVA files created with eXpress Config are located. Once a package is selected, it appears in the list. The Configure button launches eXpress Config when a supported software package is selected. For more details on these features and the available options for each type of software, please refer to Configuring a Software Package with eXpress Config (page 4-4).
Use the Add Profile button to create a new Network Profile. When prompted, enter a name for the profile as desired. In the example above, the Network Profile is named test. After the profile has been created, information about the profile is displayed including the Name, SSID, Security, Status (Disabled or Enabled) and Selection Criteria. Wireless and network parameters are set as part of a Network Profile.
The network settings include: • Server Address – When checked, this option allows the mobile device to be linked to a specific Mobile Device Server. When not used, the device links to the first Mobile Device Server that responds to the broadcast. • Gateway – The router address. To use the router address of the current Mobile Device Server, enable the Use Mobile Device Server Setting checkbox. • Subnet Mask – The subnet mask in IP address format.
For more information on the Status icons, please refer to the Wavelink Avalanche Mobility Center User’s Guide. Mobile Device Groups It may be desirable to create Mobile Device Groups when managing a large number of devices. To create a Mobile Device Group, right click on Mobile Device Group in the Navigation pane. Select New and assign a name to the group. Complete the entries as desired for the group.
4 eXpress Config Introduction eXpress Config is installed on a desktop/laptop computer with a Windows XP operating system. It is an accessory product to the Wavelink Avalanche MC system management application. The desktop/laptop computer running the Wavelink Avalanche MC system management application is, for the purposes of this document, described as the Avalanche MC Console. Software Packages distributed to the Mobile Device Servers and Enablers do not include the eXpress Config application.
Installation The installer program places eXpress Config on a desktop/laptop computer running Windows XP. The computer requires the .NET Framework Version 2.0 be available before the software package can complete the installation. Prerequisites • .NET Framework installer from Microsoft downloaded and installed on the Avalanche Console device. Note: The installation program verifies that .NET Framework Version 2.0 is installed. If the .
• A decision on whether to include configuration data only. See Package Selection Screen (page 4-3). When including an operating system package, it is important to also include a radio package so that after the reboot the radio can automatically associate. If the radio package is not sent, the device loses connection to the network and manual configuration of the radio parameters is required. • Remote Management Utility (RMU) (page 1-2) that includes eXpress Scan is installed on the target device.
The user may create directories as desired for the G-Number and Destination locations. Create these directories before using eXpress Config. Browse to the folder location of the source software module file and select the desired file for the package that will be created. If the package can be configured for multiple devices, eXpress Config displays a list of available devices. Select the appropriate device and press the Accept button to proceed. Browse to the folder for the destination location.
Only Honeywell software modules that include a Package file (PKG) and Data Definition File (DDF) can be configured with eXpress Config. Since Data Definition Files are a requirement for this software, that means software modules released prior to the release of eXpress Config are not configurable using eXpress Config. When a package is “opened” – that is, eXpress Config is launched – eXpress Config displays all configuration parameters described in the Data Definition File (and a REG file if included).
Controls At the left most position in each entry is a control to expand or contract the subordinate tree elements. The control can be toggled from [ + ] to [ - ] with a left mouse click. Next is a check box that indicates if parameters in that branch of the tree are selected for inclusion in the software package. The check box has three states: Checked This state indicates that all parameters in the tree branch are selected for inclusion in the software package.
There is always a root node named after the data file (without the file extension), for example ‘rfterm’. Packages that require a reboot for configuration changes to become effective include a Reboot Options node at the root level (see above). The branches or leaves on the navigation tree lead to user-configurable parameters. See Configuration Panel (page 4-7) for instruction.
Component Parameters Note: Available parameters may vary by software version. Software Component Configurable Parameters Operating Systems Only parameters associated with the following control panel applets. (Applets may have different names or parameters than these listed below.) Scanner (Data Collection Wedge or Barcode Wedge) • Display (backlight and blanking) • Power All parameters in each of these applets are configurable.
Creating Configuration Bar Codes with eXpress Config When a software package contains Summit radio software, eXpress Config can be used to create bar codes to configure the basic parameters that allow a mobile device to connect with the wireless network and the Mobile Device Server.
8. Scan Barcode 1 first. The password, if any, is verified against the password used when the bar code was created. After the first bar code is scanned, the remaining bar codes may be scanned in any order. 9. After the final bar code is scanned, the settings are applied to the mobile device and it automatically reboots. 10. After it reboots and connects to the Mobile Device Server, any additional configuration parameters and software packages are downloaded to the mobile device.
Bar codes should be printed at a minimum of 600 dpi. Additional printer properties can be accessed by clicking the Properties or Preferences button. Click the ? button for built in Windows help on the printer or printer properties/preferences. The above bar codes are provided for reference only and should not be used for device configuration. The actual bar codes generated depend on the configuration parameters selected and the values entered for those parameters.
Controls At the left most position in each entry is a control to expand or contract the subordinate tree elements. The control can be toggled from [ + ] to [ - ] with a left mouse click. Next is a check box that indicates if parameters in that branch of the tree are selected for inclusion in the software package. The check box has three states: Checked This state indicates that all parameters in the tree branch are selected for inclusion in the software package.
The lower portion of the screen contains details on the selected parameter which may include the default value for the parameter, parameter descriptions, etc. Controls When a Control is selected, the Control’s context-sensitive help text is displayed in the Message Panel. Scroll Bar Use the up/down scroll bar to view elements listed in the configuration panel Drop Down Bar Click the down arrow to view all possible element values. Highlight and click the desired value.
Component Parameters Note: Available parameters may vary by software version. Software Component Barcode Settings Configurable Parameters Contains parameters for bar code generation • Passcode – Determines if a password is included in the bar codes. If a password is specified, the user must enter the passcode on the mobile device in order to process the scanned configuration bar codes. • Change… – Specifies the passcode to be used. The passcode must be entered and confirmed.
5 Avalanche Remote Control Introduction This section provides an overview of the Avalanche Remote Control v2.0 plug-in for Avalanche Mobility Center Avalanche MC Console. Version 3.0 is not currently supported. When using Remote Control, the keyboard on the Avalanche Management Console PC can be used to enter alphanumeric characters for the remote device. For detailed and technical information for the Avalanche Remote Control plug-in, refer to the Wavelink Remote Control User’s Guide.
From the KeyMap editor, select Skin > Download From Web. When the Skins Download box appears, click Connect or OK to connect to the skin download center. A list of skins available for download is displayed. When selecting a skin, it is necessary to make sure both the device type and keypad style match your device. For example, the MX7 is available with a 32-key keypad and a 55-key keypad. Be sure to select the skin that matches the device’s keypad configuration. Select the desired skin and click OK.
Select the desired profile from the Profile listing. Specify the IP address of the desired device. Click Connect to connect to the device.
The mobile device skin is displayed. If the proper skin is downloaded for a mobile device, that skin is automatically displayed. Please note, some devices (like the MX7) have more than one skin because there is more than one keypad configuration. See Selecting an Alternative Skin (page 5-4) for information on changing the skin. For information on other features of Remote Control, such as the file explorer, logging, creating screen captures, etc. please refer to the Wavelink Remote Control User’s Guide.
Select the appropriate profile. The profile name was assigned in Step 2 of Adding a Device to Remote Control (page 5-2). Use the Show Skin pulldown list to select the appropriate skin for your device. Click the Update button to save the changes.
Remote Control Keypad Limitations The following limitations apply to all Honeywell managed devices. Please see the device specific limitation sections that follow. • The skin provides a visual indication of the keypress. • Remote Control sends an F24 keypress to the remote device every few seconds to keep the device awake. All Devices The following limitations apply to all supported computers. 1. The following controls are not supported: • Keypad volume controls.
HX2 Dual Alpha 1. The default mode for the numeric keys is to produce numeric characters, and this mode is labeled “Normal” in the skin. HX2 Triple Tap 1. The default mode for the numeric keys is to produce numeric characters, and this mode is labeled “Normal” in the skin. 2. On the physical device, pressing the Blue key puts the device in Alpha mode so multiple clicks of the numeric keys generate the alpha characters.
HX2 Legacy C DE F JKL MN O TU WXY AB GH I P QR Z S V S pc E SC T AB 1. The default mode is for the numeric keys to produce numeric characters. This mode is labeled “Normal” in the skin. 2. When the keyboard is in Alpha mode, the remote keypad only provides the alpha values of the keypress. For example, on the physical HX2 keypad, when Alpha mode is enabled, pressing the 2 key multiple times cycles from A to B to C to 2. On the remote keypad, only A B and C are supported.
HX3 1. The Blue button is not supported in the remote console because its function is to control volume, which is not directly supported by remote control. Instead the control panel applet must be used to remotely change volume. MX7-55 MX7 Tecton 55-Key MX7 55-Key 1. On the physical keypad, the following key combinations generate no output: + + + + + <1> In the skin, the second keypress is ignored and stays in the Shift state. 2.
MX7-32 MX7 Tecton 32-Key MX7 32-Key 1. The MX7-55 is the default skin for an MX7 and MX7 Tecton. A user must manually select the MX7-32 skin for an MX7 and MX7 Tecton with a 32-key keypad. Failure to select the proper skin may cause unintended results. 2. When in Alpha mode, + sends the CapsLock keystroke. On the physical keypad, the MX7 and MX7 Tecton is put into CapsLock mode with the state displayed in the task bar. The MX7 and MX7 Tecton remains in Alpha mode.
MX8 F3 F4 F3 F4 F2 F5 F2 F5 1 F1 1 Shft Tab F1 Enter Tab Enter Shft 1 2 3 1 2 3 4 5 6 4 5 6 7 8 9 Alt 0 Ctrl Alph 2 7 8 9 Spc Alt 0 Spc Del Ctrl Alph Del 2 3 32 Key Numeric with Triple-Tap Alpha 3 32 Key Alpha-Mode Numeric Note: The MX8 skin only supports the MX8 with 32 Key Numeric with Triple-Tap Alpha keypad. It DOES NOT support the MX8 with 32 Key Alpha-Mode Numeric keypad. 1.
VX7 60-key Standard Keypad (Small QWERTY) ESC CTRL SHIFT ALT 2ND CAPS BREAK R/S F1 F2 F3 @ ! | SP E ; \ A $ # W BKLT % R F5 F4 & ^ T : Y D F G Z X C V ( * I . H J B N P PgUp L Home M F9 ) O ? K _ ~ F8 F7 U , ‘ S F6 PgDn CAPS / 2nd = F10 INS BKSP ENTER END [ < 7 4 1 0 { ] 8 5 2 + } > 9 6 3 DEL . 1. Normal state is NumLock. NumOff state is NumLock Off. Toggle between Normal and NumLock with <2nd> + + .
VX7 95-key Keyboard (Large QWERTY) Esc ~ ` Tab Caps Lock Shift Ctrl F1 F2 ! 1 F3 # 3 @ 2 Q W A Z $ % 4 5 E S F5 F4 ^ 6 R D X T F C F7 F6 V F9 & * ( ) 8 9 0 U H B I J N M Alt < , + = { [ P : ; L > . Alt Print Screen SysRq F12 _ - O K F11 F10 7 Y G F8 } ] " ' ? / BackSpace | \ Enter Shift Scroll Lock Break Num Lock / * - 7 8 9 + Home PgUp 4 5 1 2 6 3 End Ctrl 0 Ins L Fn Pause PgDn . Enter Del R 1.
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6 Customer Support Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. To obtain warranty or non-warranty service, please visit www.honeywellaidc.com and select Support > Contact Service and Repair to see your region’s instructions on how to obtain a Return Material Authorization number (RMA #). You should do this prior to returning the product.
Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.
