User Guide
Table Of Contents
- Introduction
- Part 1: Getting Started
- Part 2: Top Bar
- Part 3: Setup Window
- Assigning Devices: Inventory Page
- Network Control Section (Top)
- Assignment Slots
- Device Rack Elements
- I/O Device Assignment Slots
- Assigned Hardware I/IO Devices
- Offline Devices
- Software Device (Driver)
- Servers Assignment Slots
- Controllers Assignment Slots
- Assigning I/O Devices
- I/O Device Icon Indicators
- I/O Devices Menu Items
- Setting Clock Master
- Certain device menu items apply only to drivers.
- Working with Multiple Systems
- Servers
- Settings Page
- Assigning Devices: Inventory Page
- Part 4: Patch Window
- Part 5: Rack Window
- Part 6: Overview Windows
- Part 7: Show Window
- Supplementary Material
SuperRack SoundGrid / User Guide
60
ERRORS
A count of the network packet errors on the connection. When an error occurs, the display flashes and the count
is increased by one. Click Reset to clear the error count.
If you’re experiencing audio drops, or you see CPU overs in the Top Bar indicator, check the Routing View to
troubleshoot the problem. Some examples:
• A high CPU average load value means that the network line carrying the connection may be reaching its limit
and dropouts might occur. Reduce the number of channels on this connection to reduce the network load.
• A low CPU load, combined with audio drops, on a connection from a server might indicate the server is causing
the drops. If the server’s peak CPU is high, reduce the server load or switch to another server.
• A low load and low SoundGrid server CPU might indicate a bad cable.
• Widespread drops can indicate that the switch may be faulty.
Detaching the Routing View Panel
Click the Float symbol to detach the Routing View Panel and position it anywhere on the SuperRack interface. When
the panel has been detached from its original position, the Float symbol is blue.
Click anywhere else on the SuperRack window and the Routing View Panel will move backward and disappear. To
keep a panel in the foreground, click the Pin button. Click the Float symbol again to return the panel to its dock.
Note: Certain devices (e.g., IOS) incorporate a server and an I/O in one cabinet, but these components are
completely independent of each other. You may choose to rename the server or I/O to avoid confusion.