User's Manual
49
CHAPTer 4 o COMMUNICATION
Communication Error
The Communication Error screen will appear if SmartSensor Manager can no
longer communicate with the sensor. If such an error occurs, the Communication
Error screen will give you the following options (see Figure 4.13):
Retry –
Tells SSM to try to communicate with the sensor again.
Cancel –
Stops the current operation as well as other operations that may
be in process.
Details –
Shows error details.
Communication Error with Details ScreenFigure 4.13 –
Clicking the Details buon will access additional information specic to this
problem:
Operation –
Shows the operation SSM is trying to accomplish.
Response Error –
Shows the response error SSM has encountered.
Error Code –
Gives the error code related to the specic error.
Reliability –
Indicates the percentage of communication aempts that
were successfully completed.
Automatic Retries –
Shows the number of times the SSM automatically
aempts to reconnect before showing the communication error screen.
Response Timeout –
Displays the total number of milliseconds that SSM
waited before timing out the requested operation.
If you retry multiple times to communicate with the sensor and it still doesn’t
work, the problem can often be xed by editing the additional response wait time,
found in the Advanced Seings page for your connection.