Use and Care Manual
General Return Policy
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We will accept return of Wayde King Water Filtration™ brand items if unused and in their original condition
within 30 days of delivery for a full refund of your purchase price. Shipping and Brokerage charges are not
refundable. Customers are responsible for both delivery and return shipping/freight costs. All returns will
be inspected for completeness and damage. Some products have return restrictions. Please review the list
below to determine if special return policies apply to your products. Systems altered or changed from their
original manufacturer build and specs are not returnable. Taxes, brokerage, shipping, customs and border
crossing fees on shipments are not refundable.
30 D
30 Day Satisfaction Guarantee
Wayde King Water Filtration™ Whole Home Water Treatment Systems offer a 30 day satisfaction guarantee.
Try these products for 30 days and if you are not 100% satised, return the item to us for a 100% parts
refund. All shipping charges are the customers’ responsibility; Taxes, brokerage, customs and border
crossing fees on international shipments are not refundable; water must be within manufacturer
specications.
Custom/High Flow/Special Order Products
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All custom, high ow, estate or special order products are built to order and cannot be returned once
ordered. Manufacturer warranties still apply to all custom systems.
Product Exchange
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If you received a faulty item and need to exchange it for the same item, contact customer service to setup
an exchange as you will need to obtain an RMA number prior to return or exchange. Customer service will
send you a prepaid return label to have the faulty item returned or may set up a pick-up. Once customer
service has conrmed the carrier has picked up the faulty package or that it has been dropped off to the
carrier, a new shipment will be sent. If you would like to exchange an item for a different one, please return
the original following our return policy and place another order for the item you wish to purchase. You do
not h
not have to wait for us to receive the original item before placing
the new order.
Responsibilities and Limitations
Wayde King Water Filtration™ representatives will recommend an overall water ltration, treatment, and/or
conditioning system solution based upon all the information we receive by the customer. We cannot be
responsible for a recommended solution that falls short resulting from lack of information about any other
extenuating conditions that exist in the water that are not disclosed. Purchasers are advised that water
quality conditions vary by area. Product performance, pH levels and alkalinity may be affected by these
variables, and for optimum performance purchasers should verify prior to ordering that their local water
quali
quality falls within Pure Water Technologies LLC dba Wayde King Water Filtration’s recommended
specications. Our representatives base all product recommendations on information provided by the
customers; if extenuating conditions (i.e. water, installation space, power, water pressure, etc.) exist which
were not disclosed, then additional and/or other products, services or equipment may be required. We are
however committed to working with our customers to help remedy any problems by providing them with
the most effective and affordable solutions available.
Pure Water Technologies LLC dba Wayde King Water Filtration™ is not nancially responsible for any service,
guarantees or warranties that has resulted from improper installation, application, poor handling, neglect,
set-up, start-up procedure and/or lack of thorough follow through of installation procedures found on or
with the unit and in any readily available sources such as service guides, product manuals and/or related
website pages.
PURE WATER TECHNOLOGIES dba Wayde King Water Filtration™.
5502 Fort. Apache Rd. #100, Las Vegas, NV 89158
www.kingwaterfiltration.com | 1.855.957.2166
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