Use and Care Manual
All returned products will be thoroughly inspected to determine overall condition of item being
returned and if it complies with our policies and procedures. Please verify the product you are returning
meets the guidelines herein and qualies for return to avoid any delays, or denial of, processing your
return. If a nonconforming product is accepted for return Pure Water Technologies LLC dba Wayde King
Water Filtration™ reserves the right to charge a restocking fee up to 25% at our sole discretion. Return
processing may take up to 10 business days from the time your product is received.
Return Merchandise Authorization Code
R
Returns will not be accepted without a valid Return Merchandise Authorization number (RMA). Unless
otherwise specied on our website or in our Return policy, you may request a Return Merchandise
Authorization number (RMA) within 30 days of the original purchase date. RMA numbers expire after 30
days, however we encourage you to return the product as soon possible. Any return we receive without
a valid RMA number will be documented and rejected or subject to a restocking charge at our sole
discretion. Customers should call 855-957-2166 and speak with customer service to get the RMA
number. All returns must also contain all parts that were sent, along with all original packaging. ALL
Retu
Returns must have an authorized RMA before being returned or the return shipment may be refused by
Pure Water Technologies LLC dba King Water Filtration™.
Return Shipping
Pure Water Technologies LLC dba Wayde King Water Filtration™ may, at our discretion, send you a
pre-paid return label for you to return your product. If you use this mailing label and the return is a result
of our error (you received an incorrect or defective item, etc.), we’ll pay the return shipping costs. If you
use this mailing label and your return is not the result of our error, the shipping cost of that returned
item will be deducted from your refund. The amount deducted will beequivalent to our standard
shipping cost for that item. For your protection, we recommend that you insure your return and obtain
tr
tracking information from the shipping carrier that can provide you with delivery conrmation. Pure
Water Technologies LLC dba Wayde King Water FiltrationTM shall not be responsible for any returned
items that are lost or damaged in transit. Postage and handling charges, both to and from our
warehouse will be paid by the customer and are nonrefundable. At our discretion, we may reimburse
shipping chargesrelated to the return of defective products inside the U.S. only.
Note: Any return that is not the result of our error will be subject to a restocking fee, which will be
deducted from the refund.
IMPORTANT RETURN NOTICE
If the product you are returning does NOT meet the requirements described in this document, we will
photograph the merchandise and packaging, and prepare a detailed summary of our determination
as to why the return was denied, the product(s) will be deemed not eligible for return and will be
returned to you. If Pure Water Technologies, LLC dba Wayde King Water Filtration™, at our sole
discretion, decides to accept a non-qualied item for return, a restocking fee will be assessed of 20%.
PURE WATER TECHNOLOGIES dba Wayde King Water Filtration™.
5502 Fort. Apache Rd. #100, Las Vegas, NV 89158
www.kingwaterfiltration.com | 1.855.957.2166
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