INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL for TORQUEMASTER®/ TORQUEMASTER® PLUS Models: 3790/3790-Z Installation Instructions and Owner’s Manual PHOTOELECTRIC EYES ARE NOT REQUIRED ON WAYNE-DALTON SERIES 9000 AND MODEL 5120 AND 5140 DOORS. ALL OTHER DOORS, WHICH DO NOT HAVE PINCH-RESISTANT SECTION JOINTS, REQUIRE PHOTOELECTRIC EYES TO PREVENT POSSIBLE SEVERE OR FATAL INJURY.
NOTE: Depending on the opener model purchased, some accessories listed will not be supplied.
PRE-INSTALLATION INSPECTION OF YOUR GARAGE DOOR PRIOR TO TORQUEMASTER® IDRIVE® INSTALLATION Congratulations, you have just purchased one of the world’s safest garage door openers! By design, this opener will detect obstructions and reverse rather than force the door through obstructions. To ensure your new idrive® opener works as intended, your garage door must be installed and balanced properly.
PRE-INSTALLATION INSPECTION CAUTION! Do not install this opener on your door unless the following requirements are met.
System Requirements CAUTION TO REDUCE THE RISK OF INJURY, USE THIS OPENER ONLY WITH THE FOLLOWING DOOR MODELS: WAYNE-DALTON DOOR MODEL WAYNE-DALTON SPRING SYSTEM TRACK (RADIUS) PHOTOELECTRIC SAFETY SENSORS LOW HEAD ROOM KIT 9000 SERIES, 5120 & 5140 Torquemaster® Torquemaster® Plus 10",12",14",15" Not Required Not Required 9000 SERIES, 5120 & 5140 Torquemaster® Torquemaster® Plus 6" Low Head Room Not Required P/N 302883 Required Door Models below require the use of photo eyes.
Table of Contents Pre-Operation...................................................................................... 21-32. WARNING INCORRECT INSTALLATION CAN LEAD TO SEVERE OR FATAL INJURY. FOLLOW THESE INSTRUCTIONS CAREFULLY. IMPORTANT SAFETY INSTRUCTIONS Operation ............................................................................................ 33-38. 1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS. Maintenance ............................................................................
Retro-Fit TorqueMaster® Plus Retro-Fit Installation Drum Wrap & End Bracket Removal R1 Tools Needed: Step Ladder Flat Blade Screwdriver R2 Tools Needed: Ratchet Wrench 5/8” Socket 3” Extension Gloves Step Ladder IMPORTANT! RIGHT AND LEFT HAND IS ALWAYS DETERMINED FROM INSIDE THE BUILDING LOOKING OUT. NOTE: Warning tag removed for illustration clarity. Starting on the right hand side, unlock the drum wraps from the cable drums. Un-snap hinged latch.
R3 Tools Needed: Power Drill 7/16” Socket Driver 1/2” Wrench Step Ladder End Bracket Removal End Bracket (Right Hand) To remove end brackets, start with the right hand end bracket and remove the lower lag screw and carriage bolt. Repeat for left hand end bracket. CAUTION: THE WINDING SHAFT MAY ROTATE WHEN REMOVING THE END BRACKET AND GEAR. 5/16” X 1-5/8” Hex Head Lag 5/16” - 18 X 3/4” Carriage Bolt Use this these lab Illustr el.
Retro-Fit TorqueMaster® Tools Needed: 7/16" Wrench Power Drill 7/16" Socket Driver Step Ladder Drum Wrap Counterbalance spring tension must be relieved before removing any hardware. Cable Drum WARNING A POWERFUL SPRING RELEASING ITS ENERGY SUDDENLY CAN CAUSE SEVERE, EVEN FATAL INJURY. NOTE: Warning tag removed for illustration clarity.
R3 Tools Needed: Locking Pliers End Bracket Removal To remove the end brackets, follow the steps below starting with the right hand end bracket first: Phillips Head Screwdriver a. Remove the upper lag screw from the Flat Tip Screwdriver b. Attach a pair of locking pliers to the Power Drill 7/16” Socket Driver Step Ladder Locking Pliers End Bracket end bracket. upper portion of the end bracket and hold the end bracket steady while removing the lower lag screw.
Tools Needed: If installing an idrive® opener on an installed 9100 door, the top bracket and roller location will have to be adjusted for the opener to work properly. Power Drill 7/16" Socket Driver Step Ladder Loosen the (2) 1/4”-20 nuts from the top bracket slide. Remove the (4) 1/4”-14 x 5/8" self-tapping screws from the top bracket. Raise the top bracket to align the bottom slots with the second set of holes in the end cap.
R7 Tools Needed: Level 1/2” Wrench Step Ladder 8000/8100/8200 Track Horizontal Track Height Adjustment (If Required) WARNING FAILURE TO RE-ATTACH HORIZONTAL TRACKS TO THE SUPPORT BEFORE OPENING DOOR CAN CAUSE DOOR TO FALL FROM OVERHEAD POSITION, POSSIBLY CAUSING SEVERE OR FATAL INJURY. NOTE: Door must be in the fully closed Perforated Angles position. If the vertical track was raised then the horizontal track will need to be adjusted.
1 idrive® for Torquemaster® Installation Assembling Opener Tools Needed: IMPORTANT! RIGHT AND LEFT HAND IS None ALWAYS DETERMINED FROM INSIDE THE GARAGE LOOKING OUT. Sleeve has cam shaped pattern NOTE: Older versions of the torque tube have a label applied on the right side that the opener will not slide over. Check the location of the label on the torque tube.
2 Tools Needed: Tape Measure Step Ladder Cable Drums Drums come with drum wraps pre-installed on them. NOTE: If you have a Torquemaster ® counterbalance, skip this step and continue with Step 2 on page 10. If you have a Torquemaster® Plus counterbalance system, complete Steps 2-3 on pages 8 and 9. IMPORTANT! RIGHT AND LEFT HAND IS ALWAYS DETERMINED FROM INSIDE THE GARAGE LOOKING OUT. Shake the TorqueMaster® spring tube assembly gently to extend the winding shafts out about 5" on each side.
Tools Needed: Power Drill 7/16” Socket Driver 1/2” Wrench Splines Winding Shaft Right End Bracket Disconnect Cable Guide Hole IMPORTANT! WARNING TAGS MUST BE SECURELY ATTACHED TO BOTH END BRACKETS. End brackets are right and left hand. You can identify the right hand end bracket by the disconnect cable guide hole in the top of the bracket. Step Ladder Warning Tag Use this these lab Illustr el. ati on, jun cti Use this these labe Illus trat l.
TorqueMaster® Installation 2 Tools Needed: Step Ladder Cable Drum/ Drive Gear Installation TorqueMaster® Spring Tube Assembly (Cam Peak Straight Up) 1/2 Wrap NOTE: If you just installed the Torquemaster® Plus counterbalance, continue with Step 4 on page 12. If you have the Torquemaster® counterbalance system, complete Steps 2-3 on pages 10 and 11.
3 Tools Needed: Power Drill 3/32” Drill Bit End Bracket IMPORTANT! WARNING TAGS MUST BE SECURELY ATTACHED TO BOTH END BRACKETS. Phillips Head Screwdriver Slide the right hand end bracket over the drive gear. Replace #10 phillips head screw that was removed in Step R3. Secure end bracket and the flagangle to the jamb using (2) 5/16” x 1-5/8" lag screws.
4 Mounting Surface Positioning Support Bracket Controls Learn S1 S2 S3 S4 Delete Z-Wave enabled ® Tools Needed: what’s NOTE: idrive® must be installed on a solid OPENING your world? ® Power Drill 1/8” Drill Bit 7/16” Socket Driver Tape Measure Step Ladder With Z-Wave technology you can control your lights, thermostat and start your morning coffee, allwiththe single touch of a button. mounting surface. Locate the mounting surface.
6 Tools Needed: Step Ladder Pliers Close “S” Hook Attaching Disconnect Cable Attach the loose disconnect cable (located in opener hardware bag) to the opener with the “S” hook. Close both ends of the “S” hook with pliers, to lock assembly together with pliers. Torquemaster® Right Side of End Bracket Thread the disconnect cable (behind the counterbalance cable) through the hole in the right hand end bracket, and remove all slack between opener and right end bracket.
7 Tools Needed: Pencil Tape Measure Power Drill 1/8" Drill Bit 7/16” Socket Driver Mounting Disconnect Handle Bracket Mark a location on the right jamb, 6 feet above the floor to mount the disconnect handle bracket. Pilot drill lag screw location using 1/8" drill bit. Align top of the bracket with the mark. Fasten bracket to the jamb with (2) 1/4” x 1-1/2" lag screws. 6ft 1/4” x 1-1/2” Lag Screws Disconnect Handle Bracket 14 Please Do Not Return This Product To The Store.
8 Tools Needed: Phillips Head Screwdriver Wire Cutters Flat Blade Screwdriver Attaching Disconnect Handle NOTE: The motor must be in the fully down position before setting handle position on cable. Bring motor to the down position by pulling the disconnect cable while pushing the motor down. Insure opener disconnect teeth are engaged before installing disconnect handle.
pr 10 Tools Needed: Pliers/Wire Cutter Flat Tip Screwdriver Locking Pliers Step Ladder Cable Adjustments Torquemaster® 1/2 Wrap Counterbalance Cable Aligned and Seated In The First Groove Starting on the right hand side, rotate the cable drum until the set screw faces directly away from the header. Torque tube cam peak should be pointing straight up. Cam Peak Straight Up NOTE: Illustrations show the right hand cable drum, left hand cable drum is symmetrically opposite.
11 Securing Door for Spring Winding Tools Needed: Place vice clamps onto both vertical tracks just above the third roller. This is to prevent the garage door from raising while winding the springs. (2) Vice Clamps WARNING FAILURE TO CLAMP TRACK CAN ALLOW DOOR TO RAISE UNEXPECTEDLY, RESULTING IN SEVERE OR FATAL INJURY. PLACE VICE CLAMPS ABOVE 3RD ROLLER IDRIVE® FOR TORQUEMASTER® INSTALLATION TRACK VICE CLAMPS ATTACHED TO INNER RAIL OF TRACK Please Do Not Return This Product To The Store.
TorqueMaster® Plus 12 Tools Needed: 5/8” Socket Ratchet Wrench 3” Extension Step Ladder Winding Spring(s) NOTE: If you have a Torquemaster® counterbalance, skip this step and continue with Step 12 on page 20. PAWL KNOB IN UPPER POSITION NOTE: It is recommended that leather gloves be worn while winding the TorqueMaster® Plus springs. WARNING FAILURE TO WEAR GLOVES MAY CAUSE INJURY TO HANDS. See chart on page 19 for proper spring tension setting.
Winding Spring(s) (Continued) Tools Needed: RECOMMENDED SPRING TURNS Door Height Spring Turns 6’-0” 14 6’-3” 14-1/2 6’-5” 15 6’-6” 15 6’-8” 15-1/2 6’-9” 15-1/2 IMPORTANT! DO NOT OVERWIND SPRINGS. 7’-0” 16 NOTE: Since total turns to balance door can deviate 7’-3” 16-1/2 from spring turn chart values by ± 1/2 turns, adjustments to the recommended number of spring turns may be required AFTER rear hangers assembly is completed.
TorqueMaster® 12 Tools Needed: Power Drill 7/16" Socket Driver 7/16" Wrench Step Ladder Setting Spring Tension 7/16” Wrench See chart below for proper spring tension setting. Winding Bolt Beginning with the right hand side, ensure the counterbalance cable is in the first groove of the cable drum. NOTE: Apply light pressure to the canoe clip on counter while winding springs.
13 Tools Needed: Step Ladder Drum Wrap Installation Drum Wrap Drum wraps (supplied with Torquemaster® counterbalance systems) are identified as right and left. To install, place the drum wrap over the cable drum and under the idrive® disconnect cable. Align the outside flange over the outside edge of the cable drum and push the drum wrap down onto the cable drum.
Mounting Wall Station (Continued) Lower Screw Installation Upper Screw Installation If mounting to a NEMA electrical device box, use machine thread screws provided in place of the wood screws. No drilling is required. If high voltage wiring is contained in the box, a standard NEMA solid faceplate must be installed between the box and the wall station. If fastening into drywall or concrete, use anchors provided. When mounting to wood use a 3/32" drill bit and the drilling template located on page 45.
16 Tools Needed: Phillips Head Screwdriver Flat Tip Screwdriver Step Ladder Installing the Light Fixture (If Included) WARNING TO AVOID ELECTRICAL SHOCK DISCONNECT POWER TO THE RECEPTACLE AT THE FUSE/BREAKER BOX, BEFORE PROCEEDING WITH THE INSTALLATION OF THE LIGHT FIXTURE. IMPORTANT! THIS LIGHT FIXTURE HAS A GROUNDING TYPE PLUG WITH A THIRD (GROUNDING) PIN. THIS PLUG WILL ONLY FIT INTO A GROUNDING-TYPE OUTLET.
17 Tools Needed: Step Ladder Attaching Diffuser (If Included) Power Outlet Light Fixture Screw a 75W (maximum) light bulb into light socket and snap diffuser into light fixture. Mating Slots When assembling diffuser, make sure all three snap tabs are aligned and fully snapped into the three mating slots of the light fixture. Turn receptacle power back on at fuse/ breaker box. The light should blink one time when the power is turned back on.
19 Safety Sensors Installation 8000 Series Doors (Required) (Not Required On 9000, 5120 & 5140 Series Doors) Tools Needed: NOTE (Per UL): Safety sensors are required if opener is installed on a non-pinch resistant door. If your door is a Wayne-Dalton 9000 series, 5120 or 5140 pinch resistant door, skip this step and proceed with Step 22.
20 Tools Needed: Flat Tip Screwdriver Pliers/Wire Cutters Sensor Wire Installation (Required on all 8000 Series and other Non Pinch Resistant Doors) Wire Routing Uncoil wires from photoelectric sensors and route wires up garage wall and along door header towards the right side of the opener. Route wires behind torque tube and tack wires in place with insulated staples (not supplied).Take care to run wires in a location where they will not interfere with the operation of the door.
21 Tools Needed: Pliers Top View Safety Sensor Alignment Align the safety sensors by moving the sending and receiving units in or out until the alignment light on the receiving unit comes on. The 1/4”-20 carriage bolt can be loosened to move the safety sensor in or out, as required. If you have difficulty aligning the beams, check that both mounting brackets are mounted at the same height and remount if necessary. Additional minor adjustments can be made by slightly bending the mounting brackets.
23 Programming Light Fixture (If Included) Tools Needed: Press the red program button on the light fixture. The LED on the light fixture will turn on and remain on for 30 seconds or until a opener is learned to the light fixture. The incandescent lamp will also turn on when program button is pushed. Step Ladder LED Program Button Light Button To Operate Pr e H e ss re D r oo Press the light button on the wall station.
25 Tools Needed: None Profile Routine (Custom Upper Limit) WARNING TO AVOID INJURY, NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR! NOTE: If no obstruction interferes with a standard upper limit, skip this step. NOTE: The door must be in its fully closed position and the disconnect handle must be in the motor operated position (upper position) to initiate the profile routine. NOTE: Install profile will not run if safety sensors are not aligned (Only if required for your door).
Adjusting Detent (Continued) a. If the motor does not pivot down, or only pivots down partially, the detent pin is set too hard. Using a flat tip screwdriver, turn the detent pin counterclockwise in 1/8 turn increments. Operate the door to confirm adjustment. Repeat procedure until motor pivots to full down position when the door is completely closed. a b b.
Lock Arm Installation (Continued) Once track radius has been determined, secure the lock arm to the motor with (1) 5mm x .8mm phillips pan head screw. Lock Arm Motor NOTE: If unsure of track radius, begin with lock arm in position 1. After assembly of the lock arm, manually raise and lower the door and verify that the lock arm does not interfere with the door. If there is interference between the door and the lock arm, see Page 42 for lock arm troubleshooting.
30 Tools Needed: 6” Height Object Testing the Safety Sensors (If Installed) WARNING WHEN PERFORMING THIS PART OF THE TEST, DO NOT PLACE YOURSELF UNDER DESCENDING DOOR, OR SEVERE OR FATAL INJURY MAY RESULT. Starting with the door fully open, place a 6” high object on the floor, in line with sensors, one foot from the left side of the door. Activation of the opener with the wall station Up/Down button should cause the door to move no more than one foot, stop and then reverse to fully open position.
IMPORTANT SAFETY INSTRUCTIONS WARNING TO REDUCE THE RISK OF SEVERE INJURY OR DEATH: 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. Never let children operate or play with the door controls. Keep remote controls away from children. 3. Always keep a moving door in sight and keep people and objects away until it is completely closed. NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR. 4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5. Test the Door/Opener monthly.
❉ Operating the Wireless Wall Station Up-Down Button: Backlit LED Light: Momentarily pressing the Up/Down button activates the door. If an out-of-balance condition causes the door to stop while opening or reverses the door while closing, apply constant pressure to the Up/Down button until the door is fully open or closed. This will allow the opener to move the door in an out of balance condition, until the problem is corrected (see Troubleshooting).
NOTE: This step can only be done on automobiles equipped with the HomeLink® system. NOTE: Programming HomeLink® requires a Wayne-Dalton Transmitter that is programmed to the opener (the wallstation and transmitter(s) supplied with the opener, come pre-programmed from the factory). Any additional wallstation(s) or transmitter(s) will need to be programmed to the opener, see page 40. IMPORTANT! Use the programming instructions provided with your vehicle first.
❉ Programming HomeLink® System to the Torquemaster® idrive® (Alternate) NOTE: This Step can only be done on automobiles equipped with the HomeLink® system. NOTE: Programming HomeLink® requires a Wayne-Dalton Transmitter that is programmed to the opener (the wallstation and transmitter(s) supplied with the opener, come pre-programmed from the factory). Any additional wallstation(s) or transmitter(s) will need to be programmed to the opener, see page 40.
❉ Customizing the Settings Normal install routine sets the pet position to approximately 8 inches above the ground. The pet opening height may be changed to open anywhere between 8” and 30” above the ground. To change the automatic pet opening height refer to the following procedure: OPERATION Custom pet position: NORMAL a. After completion of the normal install routine, with the door in the closed position, place the disconnect handle in the manual operated position.
❉ Customizing the Settings (Continued) Erasing Remote Controls: CAUTION: MANUALLY DISCONNECT THE DOOR FROM OPENER USING THE EMERGENCY DISCONNECT HANDLE PRIOR TO ERASING REMOTE CONTROLS. To clear programming of all remote control devices, press and hold the opener’s red program button for approximately 10 seconds. When the opener beeps 3 times, all remote controls are erased.
❉ Power Connection — Permanent Wiring Option d. Route opener power cable through the conduit. Strip 2 to 3 If required by local codes, the opener can be permanently wired. Services of a licensed electrician should be obtained, to permanently wire the Unit. Disconnect electrical power at fuse/breaker box. WARNING TO AVOID ELECTRICAL SHOCK, DISCONNECT POWER AT FUSE/ BREAKER BOX BEFORE PROCEEDING. OPERATION inches of outer jacket off power cable, insuring individual wire insulation is not nicked or cut.
❉ Tools Needed: None Programming Wireless Wall Station(s) or Transmitter(s) to Opener WARNING Motor in Up Position Handle In Manual Door Operated Position TO AVOID POSSIBLE SEVERE OR FATAL INJURY, MANUALLY DISCONNECT THE OPENER, USING THE EMERGENCY DISCONNECT HANDLE PRIOR TO PROGRAMMING REMOTE CONTROLS. Z-Wave enab led ® what’s OPENING your world? With Z-Wave® technology you can control your lights, thermostat and start your morning coffee, allwith the single touch of a button .
Troubleshooting Symptom Opener does not respond to the Wall Station or Transmitter. Probable Cause Corrective Action No power to the Opener. Check the Opener Power Cord to outlet connection. Controls are not programmed. See Activation and Programming section. Transmitter is not programmed. See Activation and Programming section. Weak or dead Transmitter battery. See Maintenance section for battery replacement. Wall Station is not programmed. See Activation and Programming section.
✓ Troubleshooting (Continued) Symptom Light fixture will not light during the door operation or by pressing the Wall Station light button. Probable Cause Corrective Action Faulty light bulb. Install new bulb (75W Max). No power to receptacle. Check circuit breakers. Opener not programmed to light. Program per Step 23. Motor does not pull fully up when using the Emergency Disconnect. Disconnect Cable has slipped inside of Handle. Re-install Handle per instructions in Step 8.
® ® Lifetime Limited Warranty idrive® for TorqueMaster® and TorqueMaster® Plus Subject to the terms and conditions contained in this Lifetime Limited Warranty, Wayne-Dalton Corp. (“Manufacturer”) warrants the opener, including electronic components (Batteries are not warranted), which is described at the top of this page, for a period of FIVE (5) YEARS from the date of installation against: (i) Any defects in material or workmanship.
✁ Cut-Out Template to Aid Installation Pre-drill 3/32” pilot hole Wall Station Template Please Do Not Return This Product To The Store Call Us Directly! Our Trained Technicians Will Answer Your Questions and /or Ship Any Parts You May Need Pre-drill 5/64” pilot hole Keyless Entry Template Call Us Toll-Free: (888) 827-3667 Thank you for your purchase www.wayne-dalton.com 44 Please Do Not Return This Product To The Store.
Patent Information Models: 3790/3790-Z Made under the following US patents and methods D413,579; D466,141; D472,568; D472,910; D473,573; D473,574; D474,215; D505,393; D517,580; CA 2,348,784; 5,929,580; 6,078,249; 6,145,570; 6,164,014; 6,253,824; 6,263,947; 6,325,134; 6,326,751; 6,326,754; 6,401,792; 6,561,255; 6,561,256; 6,568,454; 6,588,156; 6,605,910; 6,667,591; 6,739,372; 6,845,804; 6,851,465; 6,873,127; 6,880,609; 6,903,650; 7,053,571; 7,061,197; 7,075,256; 7,109,677; 7,123,128; 7,143,804; 7,173,389; 7,