Product Manual
Operating Instructions and Parts Manual
8
LIMITED WARRANTY
For two years for ESP25n model from the date of purchase, from an authorized dealer, Wayne Water Systems will repair or replace, at its option for the original
purchaser, any part or parts of its Sump Pumps or Water Pumps (“Product”) found upon examination by Wayne Water Systems to be defective in materials or
workmanship. Please call Wayne Water Systems (800-237-0987) for instructions. Be prepared to provide the model number and the serial number when exercising this
warranty. All transportation charges on Products or parts submitted for repair or replacement must be paid by purchaser. This Limited Warranty is not transferrable.
This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance,
or failure to operate in accordance with WAYNE’s written instructions.
This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance,
or failure to operate in accordance with Wayne Water Systems’ written instructions.
THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. THIS IS THE EXCLUSIVE REMEDY AND ANY LIABILITY FOR ANY AND ALL INDIRECT OR CONSEQUENTIAL
DAMAGES OR EXPENSES WHATSOEVER IS EXCLUDED.
In no event, whether as a result of breach of contract warranty, tort (including negligence) or otherwise, shall Wayne Water Systems or its suppliers be liable for any
special, consequential, incidental or penal damages.
You MUST retain your purchase receipt along with this form. In the event you need to exercise a warranty claim, you MUST send a copy of the purchase receipt along
with the material or correspondence. Please call Wayne Water Systems (800-237-0987) for return authorization and instructions.
DO NOT MAIL THIS FORM TO Wayne Water Systems. Use this form only to maintain your records.
MODEL NO._____________________ SERIAL NO._________________________ INSTALLATION DATE __________________________
ATTACH YOUR RECEIPT HERE
TROUBLESHOOTING CHART
Symptoms Possible Cause(s) Suggested Remedies
Pump will not
start or run
1. Connections not secure
2. Low or defective battery
3. Float switch stuck
4. Defective or blown fuse
5. Battery voltage below threshold, motor
locked out
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with operation of switch
4. Pull the transformer from the wall outlet and remove. Check internal
fuse located inside the control box. If the fuse is blown, replace it with a
20 amp automotive type fuse
5. Wait for battery to recharge or replace with fresh battery
Motor hums but
will not run
1. Defective battery 1. Check battery and replace if low or defective
Pump runs but
pumps very little or
no water
1. Check valve missing or improperly
installed
2. Obstruction in discharge pipe
3. Discharge length and/or height exceeds
capacity of pump
4. Low or defective battery
1. Check to make sure check valves are installed between primary pump
discharge and backup sump pump are functioning properly
2. Check for obstruction and clear if necessary
3. If discharge is too high, a seperate line may be required with a lower
discharge height
4. Check battery and replace if needed
Pump cycles to
frequently
1. Check valve problem 1. Make sure check valves are installed correctly between primary pump
discharge and backup sump pump. Verify they are functioning properly
Power failure light
is on but A/C
power is available
1. Transformer is bad
2. Bad or no connection
3. Branch circuit breaker/fuse blown
1. Replace transformer
2. Check that A/C plug and transformer connections under lid are secure
3. Reset breaker or replace fuse