easystore ™ Portable Hard Drive User Manual
Accessing Online Support ▪ Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com ▪ Technical Support – Get technical and other support through email at: support.wdc.com/support ▪ Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data recovery information at: support.wdc.com/warranty ▪ Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.
Table of Contents _________ Accessing Online Support.................................................................................ii _________ 1 About Your WD Drive.................................................................................... 1 Features.............................................................................................................................1 Kit Contents.............................................................................................................
_________ 6 Managing and Customizing the Drive........................................................16 Checking Drive Health................................................................................................... 16 Safely Disconnecting the Drive .................................................................................... 17 Erasing the Drive............................................................................................................ 17 Using the Drive Erase Function....
About Your WD Drive 1 About Your WD Drive Welcome to your easystore portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, and local and cloud backup.
About Your WD Drive Figure 1: easystore Portable Hard Drive Kit Components ▪ easystore portable hard drive, with WD Discovery software (includes WD Backup and WD Drive Utilities) ▪ USB 3.0 cable ▪ Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.
About Your WD Drive Disk Drive Format Your easystore drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use with other operating systems, see Reformatting the Drive and Troubleshooting. Physical Description As shown in figure 2, the easystore drive has: ▪ A USB 3.0 interface port USB 3.0 Interface The USB 3.0 interface supports interface transfer rates up to 10 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.
Connecting the Drive and Getting Started 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 2. 3. 4. Turn on your computer. Connect the drive to your computer as shown in figure 3. Verify that the drive appears in your computer's file management utility listing.
WD Discovery 3 WD Discovery The WD Discovery application, a collection of drive management tools such as WD Backup, can be installed from your easystore drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower righthand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.
WD Discovery Using WD Discovery By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window. It is recommended that you register your drive as soon as possible.
WD Discovery easystore User Manual 7
Backing Up Files 4 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files Configuring Your Cloud Service Account How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. When you create a backup plan, you specify the backup: ▪ Target—the external storage device where you will copy your files for backup protection.
Backing Up Files config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, [Root]\Drivers\, [Root]\Temp\, System Volume Information, .WD Hidden Items, [Windows] ▪ Extensions: .ds_store, .temp, .tmp, .wdsync ▪ Start value: ~ ▪ End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db Backing Up Files 1.
Backing Up Files Note that: IF you selected a . . . THEN the WD Backup software displays a . . . Cloud service account Sign in dialog that you must complete to continue. (See “Configuring Your Cloud Service Account”.) 3. The initial/default configuration of the backup settings on the Setup Complete dialog is for hourly backups of everything in the Windows Users folder for your computer user name. On the Setup Complete dialog: IF you want to . . . THEN click . . .
Backing Up Files 5. Click OK to save and implement your change to the backup schedule and close the Automatic Backup Schedule screen. 6. After changing the backup schedule: IF you want to . . . THEN click . . . Accept the default Include Files setting Start Backup to save and launch your backup plan and close the Setup Complete dialog. Skip to Step 9. Change the Include Files setting Edit Files to display the Select files to back up screen and proceed to Step 8. 7.
Backing Up Files 10.The WD Backup software runs the first backup immediately and shows the progress with a Backup in progress (x % complete) message on the Backup dialog. After the initial backup completes, the backup runs automatically according to the specified schedule. Configuring Your Cloud Service Account Before you can use a cloud service as a backup source or target device, you must configure your account for access by the WD Backup software. 1.
Backing Up Files 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click Sign In to see the connection request from the WD Backup software. c. Click Allow to accept the connection request. d.
Restoring Files 5 Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪ Their original locations on the backup source device ▪ Any other location you select Restore is generally a four-step process: 1. Select the backup target device and the scheduled backup that has the files you want to restore. 2.
Restoring Files c. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list. 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore. b. Use the folder structure view of the selected backup to specify the files that you want to restore: IF you want to restore . . . THEN . . .
Managing and Customizing the Drive 6 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Erasing the Drive Registering the Drive Restoring the WD Software The easystore software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
Managing and Customizing the Drive a. If you have WD Discovery installed and open, you can run WD Drive Utilities by going to the Apps tab, finding WD Drive Utilities and clicking Open. b. Otherwise, you can run WD Drive Utilities from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities or Start > All Programs > WD Apps > WD Drive Utilities. 2. If you have more than one supported drive connected to your computer, select the one that you want to check.
Managing and Customizing the Drive b. Read the explanation of the loss of data if you erase your drive. If you want to save any of the data that is on the drive, back it up to another device before continuing with the drive erase. c. Click the I understand... check box to signify that you accept the risk and activate the Erase Drive button. d. Click Erase Drive. Go to http://support.wdc.
Managing and Customizing the Software 7 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Drive Utilities 1. As updates are available, a message appears in the WD Discovery Notifications section of the Devices screen. 2. Click the here link to install the update.
Managing and Customizing the Software Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer. 1. Go to the Control Panel. 2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs". 3. Choose the program you want to remove, then click Uninstall. 4. When prompted with an "Are you sure..." question, click Yes.
Using the Drive with a Mac Computer 8 Using the Drive with a Mac Computer The easystore drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on a Mac operating system, you must reformat the drive to a single HFS+J partition, which will remove compatibility with Windows operating systems.
Troubleshooting 9 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.
Troubleshooting Why won't my computer boot when I connect my USB drive to the computer before booting? Depending on your system configuration, your computer might try to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit http:// support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external drives, refer to your system documentation or contact your system manufacturer.
Compliance and Warranty Information 10 Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation.
Compliance and Warranty Information EU), RoHS Directive (2011/65/EU) and Low Voltage Directive (2014/35/EU). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service.
Compliance and Warranty Information to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased. The term of your limited warranty is for 2 years in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 2 years in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt.
Compliance and Warranty Information No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Compliance and Warranty Information DELETION ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
Index A K Australia/New Zealand 26 Kit contents 1 B L Backup about backing up files 8 procedure 9 Box contents 1 Limited warranty 25 C CAUTION about erasing the drive 17 China RoHS, environmental compliance 25 Cloud service, configuring 12 Compatibility with operating systems 2 Compliance, regulatory 24 Converting drive format 22 D Disconnecting the drive 17 Disk image, downloading and restoring 18 Drive diagnostics and status checks 16 disconnecting 17 formats, converting 3 handling precautions 3
WD Software, downloading and restoring 21 easystore User Manual 30
. WD, the WD logo, easystore, WD Discovery, WD Backup and WD Drive Utilities are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners. Picture shown may vary from actual product. Product specifications subject to change without notice. Apple, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
