User Manual

2. If you have more than one supported device connected to your computer, select
the one that you want to erase.
3. On the WD Drive Utilities screen, click Drive Erase to display the drive erase
dialog:
4. On the drive erase dialog:
a. If you want to change the volume name, type over the name in the Volume
Name box.
b. Read the explanation of the loss of data if you erase your drive. If you want to
save any of the data that is on the drive, back it up to another device before
continuing with the drive erase.
c. Click the I understand... check box to signify that you accept the risk and
activate the Erase Drive button.
d. Click Erase Drive.
Go to http://support.wdc.com and see Knowledge Base Answer ID 7 for
information about downloading and restoring the WD software on your drive.
Note: Erasing your drive also removes your password. If you used a password to protect
your drive, you will need to re-create it after restoring the WD software and disk
image. (See “Password Protecting the Drive”.)
Using Five Invalid Passwords
When you have forgotten or lost your password, you can erase the drive by entering five
invalid passwords on the Unlock Drive dialog. See “With the WD Security or WD Drive
Utilities Software”.
1. On the Unlock Drive dialog, make five attempts to unlock the drive by:
a. Typing an invalid password in the Password box.
b. Clicking Unlock Drive.
2. Entering the fifth invalid password displays a too many password attempts
dialog, depending on the application you used to open the Unlock Drive dialog:
▪ Using the WD Security or WD Drive Utilities software:
Managing and Customizing the Drive
User Manual 20