My Book ™ Desktop Storage User Manual
Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: ▪ Downloads—Download drivers, software, and updates for your WD product. ▪ Registration—Register your WD product to get the latest updates and special offers at http://register.wdc.com ▪ Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data recovery information. ▪ Knowledge Base—Search by keyword, phrase, or answer ID.
Table of Contents _________ Accessing Online Support.................................................................................ii _________ 1 About Your WD Drive.................................................................................... 1 Features.............................................................................................................................1 Kit Contents.............................................................................................................
_________ 6 Managing and Customizing the Drive........................................................18 Checking Drive Health................................................................................................... 18 Safely Disconnecting the Drive .................................................................................... 19 Erasing the Drive............................................................................................................ 19 Using the Drive Erase Function....
About Your WD Drive 1 About Your WD Drive This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description USB 3.0 Interface Kensington® Security Slot Registering Your Drive Handling Precautions Features Complete Backup — My Book desktop storage comes equipped with WD Backup software and Apple Time Machine compatibility to help make sure your photos, videos, music and documents don’t get lost.
About Your WD Drive Kit Contents Your My Book drive kit includes the following: ▪ My Book drive, with the WD Backup™, WD Drive Utilities™ and WD Security™ software ▪ USB 3.0 cable ▪ AC adapter ▪ Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.
About Your WD Drive Update. For Mac computers, go to the Apple menu and select Software Update or App Store. Disk Drive Format Your My Book drive is formatted as a single exFAT partition for compatibility with all updated Windows and Mac operating systems. Physical Description The My Book drive has: ▪ The power connector, interface port, and a security slot on the back USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.
Connecting the Drive and Getting Started 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 2. 3. 4. Turn on your computer. Connect the drive to your computer as shown in the illustration below. Verify that the drive appears in your computer’s file management utility listing.
Connecting the Drive and Getting Started 2. Click Next to display the Installation Type dialog: 3. On the Installation Type dialog: a. Select the option that you want to use for the installation: ▪ Recommended Install—Installs all of the WD software ▪ Custom Install—Installs only the WD software that you select b. Click the Western Digital End User License Agreement link and read the agreement. c. Select the I agree... check box to accept the agreement and activate the Next button. d. Click Next. 4.
Connecting the Drive and Getting Started On the Custom Install dialog: 1. Select the check boxes for the applications that you want to install. 2. Click Next to display the Installing Applications dialog. 5. The Installing Applications dialog: ▪ Shows the progress of the software installation ▪ Displays a brief description of each application ▪ Adds a desktop shortcut icon for each installed application 6. Click Next to display the Installation Complete dialog: 7.
Connecting the Drive and Getting Started ▪ Set security... to display the WD Security screen, Set Security dialog. See Locking and Unlocking the Drive ▪ Manage your drive... to display the WD Drive Utilities screen. See Managing and Customizing the Drive ▪ Finish to close the Installation Complete dialog.
Backing Up Files 3 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. When you create a backup plan, you specify the backup: ▪ Target—the external storage device where you will copy your files for backup protection.
Backing Up Files [Root]\Drivers\, [Root]\Temp\, System Volume Information, .WD Hidden Items, [Windows] ▪ Extensions: .ds_store, .temp, .tmp, .wdsync ▪ Start value: ~ ▪ End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db Backing Up Files 1. Open the WD Backup software: ▪ From the Installation complete dialog, click Back up files with WD Backup ▪ Click on the WD Backup desktop icon. 2.
Backing Up Files Note that: IF you selected a . . . THEN the WD Backup software displays a . . . Cloud service account Sign in dialog that you must complete to continue. (See “Configuring Your Cloud Service Account”.) Password-protected device that is locked No writable partition message. In this case, first use the WD Security software to unlock the drive. Then reselect it. 3.
Backing Up Files 5. Click OK to save and implement your change to the backup schedule and close the Automatic Backup Schedule screen. 6. After changing the backup schedule: IF you want to . . . THEN click . . . Accept the default Include Files setting Start Backup to save and launch your backup plan and close the Setup Complete dialog. Skip to Step 9. Change the Include Files setting Edit Files to display the Select files to back up screen and proceed to Step 8. 7.
Backing Up Files 10.The WD Backup software runs the first backup immediately and shows the progress with a Backup in progress (x % complete) message on the Backup dialog. After the initial backup completes, the backup runs automatically according to the specified schedule.
Restoring Files 4 Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪ Their original locations on the backup source device ▪ Any other location you select Restore is generally a four-step process: 1. Select the backup target device and the scheduled backup that has the files you want to restore. 2.
Restoring Files c. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list. 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore. b. Use the folder structure view of the selected backup to specify the files that you want to restore: IF you want to restore . . . THEN . . .
Locking and Unlocking the Drive 5 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. A password can be used to lock and unlock your drive.
Locking and Unlocking the Drive ▪ When you remove and reconnect the drive ▪ Your computer exits the sleep mode, depending on its configuration The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer... check box when you created your password. It remains as long as you have password protection enabled for the drive.
Locking and Unlocking the Drive 3. On the Edit security settings dialog, select the Change password option to display the change password dialog. 4. On the change password dialog: a. Type your current password in the Current Password box. b. Type your new password in the New Password box, using up to 25 characters. c. Retype your new password in the Verify Password box. d. Type a hint to help remember your new password in the Password Hint box. e. Select or clear the Enable auto unlock for this computer...
Managing and Customizing the Drive 6 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Erasing the Drive Registering the Drive Setting the Drive Sleep Timer The WD Drive Utilities software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
Managing and Customizing the Drive inconvenience. Then, run all three whenever you encounter disk error conditions when writing or accessing files. 1. Click Start > All Programs > Western Digital > WD Apps > WD Drive Utilities to display the WD Drive Utilities screen, Diagnose dialog. 2. If you have more than one supported drive connected to your computer, select the one that you want to check. 3.
Managing and Customizing the Drive 2. If you have more than one supported device connected to your computer, select the one that you want to erase. 3. On the WD Drive Utilities screen, click Drive Erase to display the drive erase dialog: 4. On the drive erase dialog: a. If you want to change the volume name, type over the name in the Volume Name box. b. Read the explanation of the loss of data if you erase your drive.
Managing and Customizing the Drive 3. To erase your drive: a. If you want to change the volume name, type over the name in the Volume Name box. b. Read the explanation about erasing all of the data on the drive and select the I understand check box to indicate that you accept the risk and activate the Erase Drive button. c. Click Erase Drive. Go to http://support.wdc.com and see Knowledge Base Answer ID 7 for information about downloading and restoring the WD software on your drive.
Managing and Customizing the Drive c. Type your email address in the Email box. d. Select your language in the Preferred Language box. e. Select or clear the Inform me about... check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities. f. Click Register Device.
Managing and Customizing the Software 7 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Drive Utilities 1. Click Start > All Programs > Western Digital > WD Apps > WD Drive Utilities to display the WD Drive Utilities screen. 2.
Managing and Customizing the Software 3. Click Next to display the connection dialog for your Dropbox account: 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click Sign In to see the connection request from the WD Backup software. c.
Managing and Customizing the Software 4. When prompted with an "Are you sure..." question, click Yes.
Reformatting the Drive 8 Reformatting the Drive The drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac operating systems. This chapter includes the following topics: Reformatting the Drive Downloading the WD Software Reformatting the Drive Reformatting the drive erases all its contents. If you have already saved files on the drive, be sure to back them up before reformatting it. Go to http://support.wdc.
Troubleshooting 9 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.
Troubleshooting Why won't my computer boot when I connect my USB drive to the computer before booting? Depending on your system configuration, your computer might try to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit http://support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external drives, refer to your system documentation or contact your system manufacturer.
Compliance and Warranty Information 10 Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation.
Compliance and Warranty Information Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information.
Compliance and Warranty Information Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com.
Compliance and Warranty Information instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or replacement of the Product with an equivalent or better Product.
Compliance and Warranty Information Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number.
Compliance and Warranty Information ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD. In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
Index A H Accessories, optional 2 Handling precautions 3 Hardware 2 B Backup about backing up files 8 procedure 9 Box contents 2 C CAUTION about erasing the drive 19 lost passwords 15 China RoHS, environmental compliance 30 Cloud service, configuring 23 Compatibility with operating systems 2 Complete drive test 18 Compliance, regulatory 29 Converting drive format 27 Creating a password 15 D Diagnose dialog 18 Disconnecting the drive 19 Disk image, downloading 26 Drive diagnostics and status checks 18
U Unlocking the drive with the WD Security software 16 USB interface 3 W Warranty information 31–33 WD service, obtaining 31, 32 WD Drive Utilities software Diagnose dialog 18 Drive Erase dialog 20 Register Your Device dialog 21 Sleep Timer dialog 22 User Manual 36
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