My Book ™ Desktop Storage User Manual
Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: ▪ ▪ ▪ ▪ Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com Downloads –Download software and updates for your WD product at: support.wdc.com/downloads Email Support – Get technical and other support through email at: support.wdc.
Table of Contents _________ Accessing Online Support.................................................................................ii _________ 1 About Your WD Drive.................................................................................... 1 Features.............................................................................................................................1 Kit Contents.............................................................................................................
_________ 6 Locking and Unlocking the Drive............................................................... 18 Password Protecting the Drive..................................................................................... 18 Unlocking the Drive........................................................................................................19 With the WD Security or WD Drive Utilities Software................................................... 19 Changing Your Password............................
Obtaining Service.............................................................................................................. 35 Limited Warranty...............................................................................................................35 Warranty Information (Australia/New Zealand)............................................................. 36 Obtaining Service.............................................................................................................. 36 Warranty...
About Your WD Drive 1 About Your WD Drive Welcome to your My Book™ desktop hard drive. This drive offers high capacity in a sleek desktop device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use. This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description USB 3.
About Your WD Drive with all the software you need to help protect your data, including WD Backup and WD Security software and is compatible with Apple Time Machine. Kit Contents Your My Book drive kit includes the following: ▪ My Book drive, with the WD Discovery™, WD Backup™, WD Drive Utilities™ and WD Security™ software ▪ USB 3.0 cable ▪ AC adapter ▪ Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.
About Your WD Drive Compatibility can vary, depending on hardware configuration and operating system. For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update or App Store. Disk Drive Format Your My Book drive is formatted as a single exFAT partition for compatibility with all updated Windows and Mac operating systems.
About Your WD Drive ▪ Do not use this product as a portable drive. ▪ To allow proper ventilation, do not block any of the drive enclosure’s air slots.
Connecting the Drive and Getting Started 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 2. 3. 4. Turn on your computer. Connect the drive to your computer as shown in the illustration below. Verify that the drive appears in your computer’s file management utility listing.
Connecting the Drive and Getting Started 2. For Mac, open WD Discovery for Mac.dmg to install WD software to help modify drive settings. If you don’t have internet connectivity, please install WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder.
WD Discovery 3 WD Discovery The WD Discovery application, a collection of drive management tools such as WD Backup, WD Security and WD Drive Utilities, can be installed from your My Book drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.
WD Discovery Using WD Discovery By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window. It is recommended that you register your drive as soon as possible.
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Backing Up Files 4 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files Configuring Your Cloud Service Account How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. When you create a backup plan, you specify the backup: ▪ Target—the external storage device where you will copy your files for backup protection.
Backing Up Files config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, [Root]\Drivers\, [Root]\Temp\, System Volume Information, .WD Hidden Items, [Windows] ▪ Extensions: .ds_store, .temp, .tmp, .wdsync ▪ Start value: ~ ▪ End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db Backing Up Files 1.
Backing Up Files 4. On the Automatic Backup Schedule screen, select the option for the automatic backup schedule that you want: Selecting . . . Configures automatic backups . . . Hourly Every hour, on the hour, 24 hours/day, 7 days/ week. Daily Once a day, on the days of the week you select, at the hour or half-hour you specify. For a daily backup: 1. 2. Monthly Select or clear the Days check boxes to specify the days of the week you want to run your backup.
Backing Up Files to back up. Note that selecting the check box for a folder automatically selects the check boxes for all of the files and subfolders in the folder. c. Clear the check box for each file and folder that you do not want to include in the backup. Note also that clearing the check box for a folder automatically clears the check boxes for all of the files and subfolder in the folder. Note: The default backup source is everything in the Windows Users folder for your computer user name.
Backing Up Files 3. Click Next to display the connection dialog for your Dropbox account: 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click Sign In to see the connection request from the WD Backup software. c.
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Restoring Files 5 Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪ Their original locations on the backup source device ▪ Any other location you select Restore is generally a four-step process: 1. Select the backup target device and the scheduled backup that has the files you want to restore. 2.
Restoring Files IF you want to restore files to . . . THEN select . . . 4. The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog. c. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list. 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore. b.
Locking and Unlocking the Drive 6 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. A password can be used to lock and unlock your drive.
Locking and Unlocking the Drive Note: When you create a password, the drive begins to protect your data. This listing appears: ▪ The next time you shut down and restart your computer ▪ When you remove and reconnect the drive ▪ Your computer exits the sleep mode, depending on its configuration The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer... check box when you created your password.
Locking and Unlocking the Drive Changing Your Password 1. To run WD Security: ▪ If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding the application and clicking Open. ▪ Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security. 2.
Locking and Unlocking the Drive b. Click Update Security Settings.
Managing and Customizing the Drive 7 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Erasing the Drive Registering the Drive Setting the Drive Sleep Timer The WD Drive Utilities software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
Managing and Customizing the Drive 1. Open the app using WD Discovery: ▪ If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding the application and clicking Open. ▪ Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security. 2.
Managing and Customizing the Drive ▪ If you have WD Discovery installed and open, you can run WD Drive Utilities by going to the Apps tab, finding the application and clicking Open. ▪ Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities or Start > All Programs > WD Apps > WD Drive Utilities. 2. If you have more than one supported device connected to your computer, select the one that you want to erase. 3.
Managing and Customizing the Drive a. Typing an invalid password in the Password box. b. Clicking Unlock Drive. 2. Entering the fifth invalid password displays a too many password attempts dialog, depending on the application you used to open the Unlock Drive dialog: ▪ Using the WD Security or WD Drive Utilities software: 3. To erase your drive: a. If you want to change the volume name, type over the name in the Volume Name box. b.
Managing and Customizing the Drive 3. If you have more than one supported drive connected to your computer, select the one that you want to register. 4. Click the Register device button. 5. On the Product Registration screen: a. Type your first name in the First Name box. b. Type your last name in the Last Name box. c. Type your email address in the Email box. d. Select your location in the Select a country box. e.
Managing and Customizing the Drive 4. On the Sleep Timer dialog: a. Verify or click the Sleep Timer on/off toggle button to the ON position. b. In the Select Time box, select the inactivity period for turning off the drive.
Managing and Customizing the Software 8 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Backup 1. 2. WD Security 1. 2. WD Drive Utilities 1. 2.
Managing and Customizing the Software Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer. 1. Go to the Control Panel. 2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs". 3. Choose the program you want to remove, then click Uninstall. 4. When prompted with an "Are you sure..." question, click Yes.
Reformatting the Drive 9 Reformatting the Drive The drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac operating systems. This chapter includes the following topics: Reformatting the Drive Downloading the WD Software Reformatting the Drive Reformatting the drive erases all its contents. If you have already saved files on the drive, be sure to back them up before reformatting it. Go to http://support.wdc.
Troubleshooting 10 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.
Troubleshooting Why won't my computer boot when I connect my USB drive to the computer before booting? Depending on your system configuration, your computer might try to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit http:// support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external drives, refer to your system documentation or contact your system manufacturer.
Compliance and Warranty Information 11 Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation.
Compliance and Warranty Information Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information.
Compliance and Warranty Information Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com.
Compliance and Warranty Information instructions, as found at http://support.wd.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or replacement of the Product with an equivalent or better Product.
Compliance and Warranty Information Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number.
Compliance and Warranty Information ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD. In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
Index A H Accessories, optional 2 Handling precautions 3 Hardware 2 B Backup about backing up files 10 procedure 11 Box contents 2 C CAUTION about erasing the drive 23 lost passwords 18 China RoHS, environmental compliance 34 Cloud service, configuring 13 Compatibility with operating systems 2 Complete drive test 22 Compliance, regulatory 33 Converting drive format 31 Creating a password 18 D Diagnose dialog 22 Disconnecting the drive 23 Disk image, downloading 30 Drive diagnostics and status checks 2
U Unlocking the drive with the WD Security software 19 USB interface 3 W Warranty information 37 Warranty Information 35, 36 WD service, obtaining 35, 36 WD Drive Utilities software Diagnose dialog 22 Drive Erase dialog 24 Register Your Device dialog 26 Sleep Timer dialog 26 My Book User Manual 40
WD, the WD logo, My Book, WD Discovery, WD Backup, WD Security and WD Drive Utilities are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners. Picture shown may vary from actual product. Product specifications subject to change without notice. Apple, Mac, macOS, OS X, and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries.
