My Book ™ Desktop Storage User Manual
Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: ▪ ▪ ▪ ▪ Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com Downloads –Download software and updates for your WD product at: support.wdc.com/downloads Email Support – Get technical and other support through email at: support.wdc.
Table of Contents _________ Accessing Online Support.................................................................................ii _________ 1 About Your WD Drive.....................................................................................1 Features............................................................................................................................. 1 Kit Contents............................................................................................................
_________ 6 Locking and Unlocking the Drive................................................................15 Password Protecting the Drive......................................................................................15 Unlocking the Drive........................................................................................................ 16 With the WD Security or WD Drive Utilities Software................................................... 16 Changing Your Password...........................
Obtaining Service..............................................................................................................30 Limited Warranty............................................................................................................... 31 Warranty Information (Australia/New Zealand)............................................................. 31 Obtaining Service..............................................................................................................32 Warranty....
About Your WD Drive 1 About Your WD Drive ™ Welcome to your My Book desktop hard drive. This drive offers high capacity in a sleek desktop device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use. This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description USB 3.
About Your WD Drive Kit Contents Your My Book drive kit includes the following: ™ ™ ™ ▪ My Book drive, with the WD Discovery , WD Backup , WD Drive Utilities and ™ WD Security software ▪ USB 3.0 cable ▪ AC adapter ▪ Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.
About Your WD Drive Disk Drive Format Your My Book drive is formatted as a single exFAT partition for compatibility with all updated Windows and Mac operating systems. Physical Description The My Book drive has: ▪ The power connector, interface port, and a security slot on the back USB 3.0 Interface USB 3.0 supports interface transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.0 Interface supports interface transfer rates up to 480 Mb/s.
Connecting the Drive and Getting Started 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 2. 3. 4. Turn on your computer. Connect the drive to your computer as shown in the illustration below. Verify that the drive appears in your computer’s file management utility listing.
WD Discovery 3 WD Discovery The WD Discovery application, a collection of drive management tools such as WD Backup, WD Security and WD Drive Utilities, can be installed from your My Book drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.
WD Discovery Using WD Discovery By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window. It is recommended that you register your drive as soon as possible.
WD Discovery My Book User Manual 7
Backing Up Files 4 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files Configuring Your Cloud Service Account How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. When you create a backup plan, you specify the backup: ▪ Target—the external storage device where you will copy your files for backup protection.
Backing Up Files Backing Up Files 1. Open the Select your WD storage device or cloud service dialog by clicking either: ▪ Add Backup Plan on the WD Backup screen ▪ Configure backup on the WD Backup view menu from the Windows task bar 2. The Select your WD storage device or cloud service dialog shows all of the hardware devices and cloud service accounts that you can use for a backup target device: a. b. c. Select to highlight the device that you want to use.
Backing Up Files Selecting . . . Configures automatic backups . . . 2. Monthly Use the "At" selection box to specify the time of day that you want to run your backup. Once a month on the day you select, at the hour or half-hour you specify. For a monthly backup: 1. 2. 3. Select or clear the Weeks check boxes to specify which occurrences of the day that you want to run your backup—First, Second, Third, Fourth, or Last.
Backing Up Files Configuring Your Cloud Service Account Before you can use a cloud service as a backup source or target device, you must configure your account for access by the WD Backup software. 1. Open the Select your WD storage device or cloud service dialog by clicking either: ▪ Add Backup Plan on the WD Backup screen: ▪ Configure backup on the WD Backup view menu from the Windows taskbar: 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3.
Backing Up Files 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click Sign In to see the connection request from the WD Backup software. c. Click Allow to accept the connection request. d.
Restoring Files 5 Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪ Their original locations on the backup source device ▪ Any other location you select Restore is generally a four-step process: 1. Select the backup target device and the scheduled backup that has the files you want to restore. 2.
Restoring Files a. b. In the View files from list, select the backup that has the files you want to restore. Use the folder structure view of the selected backup to specify the files that you want to restore: IF you want to restore . . . THEN . . . All of the files in the selected backup, Select the top-level check box to specify the entire backup. Selected files and folders, 1. 2. Click the selectors in the folder structure view of the backup to open the folders and subfolders.
Locking and Unlocking the Drive 6 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. A password can be used to lock and unlock your drive.
Locking and Unlocking the Drive ▪ The next time you shut down and restart your computer ▪ When you remove and reconnect the drive ▪ Your computer exits the sleep mode, depending on its configuration The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer... check box when you created your password. It remains as long as you have password protection enabled for the drive.
Locking and Unlocking the Drive 2. If you have more than one supported device connected to your computer, select the one with the password that you want to change to display the Edit security settings dialog. 3. On the Edit security settings dialog, select the Change password option to display the change password dialog. 4. On the change password dialog: a. Type your current password in the Current Password box. b. Type your new password in the New Password box, using up to 25 characters. c.
Managing and Customizing the Drive 7 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Erasing the Drive Registering the Drive Setting the Drive Sleep Timer The WD Drive Utilities software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
Managing and Customizing the Drive ▪ If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding the application and clicking Open. ▪ Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security. 2. If you have more than one supported drive connected to your computer, select the one that you want to check. 3.
Managing and Customizing the Drive 4. On the drive erase dialog: a. If you want to change the volume name, type over the name in the Volume Name box. b. Read the explanation of the loss of data if you erase your drive. If you want to save any of the data that is on the drive, back it up to another device before continuing with the drive erase. c. Click the I understand... check box to signify that you accept the risk and activate the Erase Drive button. d. Click Erase Drive. Go to http://support.wdc.
Managing and Customizing the Drive 3. To erase your drive: a. If you want to change the volume name, type over the name in the Volume Name box. b. Read the explanation about erasing all of the data on the drive and select the I understand check box to indicate that you accept the risk and activate the Erase Drive button. c. Click Erase Drive. Go to http://support.wdc.com and see Knowledge Base Answer ID 7 for information about downloading and restoring the WD software on your drive.
Managing and Customizing the Drive e. f. Select or clear the Subscribe to all emails from WD check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities. Click Register device. Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. 1.
Managing and Customizing the Drive a. b. My Book User Manual Verify or click the Sleep Timer on/off toggle button to the ON position. In the Select Time box, select the inactivity period for turning off the drive.
Managing and Customizing the Software 8 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Backup 1. 2. WD Security 1. 2. WD Drive Utilities 1. 2.
Managing and Customizing the Software Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer. 1. Go to the Control Panel. 2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs". 3. Choose the program you want to remove, then click Uninstall. 4. When prompted with an "Are you sure..." question, click Yes.
Reformatting the Drive 9 Reformatting the Drive The drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac operating systems. This chapter includes the following topics: Reformatting the Drive Downloading the WD Software Reformatting the Drive Reformatting the drive erases all its contents. If you have already saved files on the drive, be sure to back them up before reformatting it. Go to http://support.wdc.
Troubleshooting 10 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.
Troubleshooting external drives, refer to your system documentation or contact your system manufacturer. Why is the data transfer rate slow? Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.1, USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.1, USB 3.0 or USB 2.0. How do I determine whether or not my system supports USB 3.1, USB 3.0 or USB 2.0? Refer to your USB card documentation or contact your USB card manufacturer.
Compliance and Warranty Information 11 Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation.
Compliance and Warranty Information CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2014/30/EU), the Low Voltage Directive (2014/35/EU), ErP Directive (2009/125/EC), and RoHS Directive (2011/65/Eu). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe.
Compliance and Warranty Information be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number.
Compliance and Warranty Information warranty identifies WD’s preferred approach to resolving warranty claims which is likely to be quick and simple for all parties. No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
Compliance and Warranty Information occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.
Index A H Accessories, optional 2 Handling precautions 3 Hardware 2 B Backup about backing up files 8 procedure 9 Box contents 2 C CAUTION about erasing the drive 19 lost passwords 15 China RoHS, environmental compliance 30 Cloud service, configuring 11 Compatibility with operating systems 2 Complete drive test 18 Compliance, regulatory 29 Creating a password 15 D Diagnose dialog 18 Disconnecting the drive 19 Disk image, downloading 26 Drive diagnostics and status checks 18 disconnecting 19 formats, c
U Unlocking the drive with the WD Security software 16 USB interface 3 W Warranty information 32 Warranty Information 30, 31 WD service, obtaining 30, 32 WD Drive Utilities software Diagnose dialog 18 Drive Erase dialog 19 Register Your Device dialog 21 Sleep Timer dialog 22 My Book User Manual 35
WD, the WD logo, My Book, WD Discovery, WD Backup, WD Security and WD Drive Utilities are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners. Picture shown may vary from actual product. Product specifications subject to change without notice.Apple, Mac, macOS, OS X, and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries.
