BeHear® PROXY User Manual Sound Enhancement by Alango Technologies, Ltd. Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202011.
BeHear PROXY User Manual Page 2 of 38 Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets. BeHear and Wear & Hear are registered trademarks of Alango Technologies, Ltd. For more information, contact: Wear & Hear c/o Alango Technologies, Ltd. 2 Etgar St. Tirat Carmel, ISRAEL 3903213 Tel.
BeHear PROXY User Manual Page 3 of 38 Contents Introduction .................................................................................................................................... 5 Device Overview ............................................................................................................................. 6 Basic Operation ............................................................................................................................... 8 Charging the Battery ....
BeHear PROXY User Manual Page 4 of 38 Installing the Application ....................................................................................................................... 20 Introduction Screens .............................................................................................................................. 20 Connection .............................................................................................................................................
BeHear PROXY User Manual Page 5 of 38 Introduction BeHear PROXY is a hands-free neck speaker with built-in, personalizable sound enhancement for TV watching, music listening, mobile calls, and world sounds. It can be used with hearing aids.
BeHear PROXY User Manual Page 6 of 38 Device Overview Icon Component Volume up button Function Short press to increase call/audio/ambient volume. 2 Multi-functional button Handle phone calls (read Handling Phone Calls) Handle listening to audio (read Listening to Audio) Handle personal hearing (read Personal Hearing) 3 Volume down button Short press to decrease call/audio/ambient volume.
BeHear PROXY User Manual Icon Page 7 of 38 Component 6 Microphone 7 8 9 Left retractable button Right retractable button Micro-USB port 10 Power button 11 Mode switch 13 earbuds earphones (left and right) Silicone ear buds 14 Serial number label 12 Product Name: BeHear PROXY Function Embedded microphone for phone call and ambient sound amplification.
BeHear PROXY User Manual Page 8 of 38 Note: You can modify functions for each button to make it convenient for frequently used actions and avoid occasional errors. (*) Additional functions can be enabled for this button by W&H BeHear smartphone app as described in this manual. (**) The function can be disabled for this button by W&H BeHear smartphone app.Basic Operation Charging the Battery 1. Charging the battery lasts approximately three hours.
BeHear PROXY User Manual Page 9 of 38 Checking the Battery Level using the Application When the device is powered on, view the level in the battery icon which appears at the top of each screen. The more white filler you see, the more charge is left in the battery. The amount of charge left is also displayed as a numerical value measured in percentage. Note: During neck speaker use, if the battery level drops below 10% the LED will flash red and a voice alert will be heard periodically.
BeHear PROXY User Manual Page 10 of 38 Getting Started Pairing with Bluetooth Devices Before you can start using your BeHear PROXY neck speaker with a Bluetooth device (such as a smartphone), you need to pair it with the Bluetooth device. Pairing can be done in either of two ways: Using the W&H BeHear app (which can be downloaded for free from the Google Play Store or the Apple App Store, see “Installing the Application” later in this manual).
BeHear PROXY User Manual Page 11 of 38 companion product, sold separately), you can receive calls or listen to audio from either device without having to disconnect and reconnect. RECOMMENDATION: If a long time has passed between uses, shift the BeHear PROXY neck speaker Power button briefly to initiate reconnection to the paired Bluetooth device – HearLink PLUS transmitter or/and the smartphone. BeHear PROXY neck speaker supports two typical connection use cases: 1.
BeHear PROXY User Manual Page 12 of 38 and insert the earphones earbuds into your ears. Checking for Updates Keeping BeHear PROXY updated with the latest version of the firmware allows you to enjoy its most advanced features. We recommend checking for updates before you start using your neck speaker. To check for an update: 1. Make sure the BeHear PROXY neck speaker is powered on and connected to a phone with the W&H BeHear application installed. 2.
BeHear PROXY User Manual Page 13 of 38 Basic assessment. This is the default option, which will be sufficient for most users. During the Basic assessment you will be asked to indicate at which volume the testing sound first becomes audible (Hearing Threshold). Advanced assessment. This assessment is more comprehensive and therefore takes longer. During the Advanced assessment you will need to indicate two different volume levels for each testing sound.
BeHear PROXY User Manual Page 14 of 38 3. Repeat that action for the five remaining testing sounds for the left ear, and then repeat the process for the right ear. 4. Save the results, as instructed by the app prompts. Note: The “” and ““ buttons on the screen as well as the volume buttons on the phone can also be used to adjust the volume of the testing sound. If you use the Advanced assessment: 1.
BeHear PROXY User Manual Page 15 of 38 Using BeHear PROXY Listening to Audio You can listen to audio from your TV set, mobile phone, or any other paired and connected Bluetooth device using your BeHear PROXY neck speaker. Use the buttons on the right side of the neck speaker to handle audio play as follows: Press to play an audio source from the connected Bluetooth device. To pause the source press again. To increase audio volume press briefly.
BeHear PROXY User Manual Page 16 of 38 MuRefiner – Stereo Sound Enhancement Function When you set your BeHear PROXY neck speaker to speakerphone mode (by placing the mode switch in position), you can enjoy of enriched stereo sound while listening to audio. The embedded MuRefiner function processes the music to achieve a stereo effect and improve the clarity of the sound. You can turn MuRefiner OFF and ON using the W&H BeHear app.
BeHear PROXY User Manual Page 17 of 38 Handling Mobile Phone Calls You can manage mobile phone calls in either neck speaker operation mode: – earphone or speakerphone mode. Use the buttons on the right side of the neck speaker to handle mobile phone calls, as follows: To answer a call press when you hear an incoming call signal. To end a call press during an ongoing call. To reject a call press and hold down when you hear an incoming call signal.
BeHear PROXY User Manual Page 18 of 38 Personal Hearing Amplification When you set your BeHear PROXY neck speaker to earphone mode (by placing the mode switch in position), the neck speaker operates as a personal sound amplifier. Ambient sounds are amplified and transmitted from the microphone directly to your ears. Bluetooth pairing is not mandatory for this type of sound amplification. RECOMMENDATION: For best results we recommend turning off key tones (alerts, notification sounds, keyboard taps, etc.
BeHear PROXY User Manual Page 19 of 38 To find the most comfortable listening level for the current environment, touch and hold a square in the Sound Tuning grid with your finger until you feel the vibration. Wait for 1-2 seconds until the change is applied (a white frame will appear around the relevant square). Repeat this with other squares to find the position where the hearing is most pleasant to your ears.
BeHear PROXY User Manual Page 20 of 38 Mobile Application Installing the Application For Android Phones 1. Launch the Google Play application and search for W&H BeHear. 2. Download, install and launch the application. For iPhones 1. Launch the App Store application and search for W&H BeHear. 2. Download, install and launch the application. Introduction Screens Introduction screens are displayed when the app is first launched after download.
BeHear PROXY User Manual Page 21 of 38 The app opens the Connection screen automatically when no BeHear PROXY neck speaker is connected to the phone. You can display the Connection screen at any time by tapping the Settings icon at the bottom of the screen and choosing the Connection option. Operation of the Connection screen is different for Android and iOS phones. Connection with an Android Phone 1. Make sure your BeHear ACCESS is powered on and in Bluetooth pairing mode. 2.
BeHear PROXY User Manual Page 22 of 38 3. Launch the W&H BeHear app. In the list of Available devices look for the product name BeHear ACCESS followed by the last several characters of the serial number. 4. Make sure that the serial number matches the serial number printed on the inside panel of the BeHear ACCESS neck band (on the white label). Select BeHear ACCESS in the list by tapping the device name. The Bluetooth Pairing Request prompt appears.
BeHear PROXY User Manual Page 23 of 38 WARNING: The Home screen icon, as well as parts of other screens, are disabled (grayed out) when the BeHear PROXY neck speaker is not connected to the phone. Connect the neck speaker to a smartphone get full functionality of the application. Home Screens The application’s Home screen changes automatically depending on the actual state of the neck speaker (personal hearing amplification, phone call handling, or audio play).
BeHear PROXY User Manual Page 24 of 38 Phone Call State In this state the Home screen supports managing the EasyListen function of the BeHear PROXY, working as a headset during the phone call. The state appears in any operation mode of the neck speaker.
BeHear PROXY User Manual Page 25 of 38 Advanced Sound Tuning for Personal Hearing Amplification State Sound Tuning This control allows you to adjust sound parameters for the Personal Hearing Amplification. Touch and hold any square in the grid until you feel a vibration under your finger. The selected square will be framed in white, and relevant sound changes will be applied to the headset.
BeHear PROXY User Manual Page 26 of 38 Personalization Tap the Personal icon in the bottom menu to access the Personalization options. Library Tap the Library button to open the library of audiograms. Editor Tap the Edit button to open the editor where personal audiogram values can be entered and modified manually. Assessment Tap the Assessment button to start the Personal Hearing Assessment (to personalize your neck speaker).
BeHear PROXY User Manual Page 27 of 38 If the Basic assessment has been selected in the Device Settings: The assessment screens contain a single slider. In order to progress with the assessment, you must tap SAVE (at the right top corner of the screen) after setting the slider for each frequency. The assessment results shown after completing the assessment display a single chart for the hearing threshold results (for both ears).
BeHear PROXY User Manual Page 28 of 38 If the POSTPONE UPDATE option is selected, the neck speaker and the app will continue to operate normally (without applying the results of the assessment until the neck speaker is turned off). The warning icon , along with a red dot near the Personal icon will remind you that you have a postponed action. Results of the last assessment are applied automatically when the neck speaker is turned back on.
BeHear PROXY User Manual Page 29 of 38 Choose Library in the Personalization screen to open the gallery of audiograms. Tap a chart in the list to display its values in full screen. Tap APPLY to upload the audiogram to your connected BeHear PROXY neck speaker. Tap EDIT to manually edit the existing values. Tap DELETE to remove this user audiogram from the library. The preinstalled typical audiograms cannot be deleted.
BeHear PROXY User Manual Page 30 of 38 Application Settings Language This setting defines the language of the app interface. Hearing Assessment Mode This setting defines the type of hearing assessment to be performed: Basic – the assessment contains one measurement (hearing threshold) for each ear. Advanced – the assessment contains two measurements (hearing threshold and most comfortable level) for each ear. The recommended setting (application default) is Basic.
BeHear PROXY User Manual Page 31 of 38 Device Settings Personal Hearing Amplification This setting defines the automatic activation behavior for the Personal Hearing function: ON – automatically turned on when there is no active phone call or music/audio playback OFF – automatically turned off when there is no active phone call or music/audio playback Last State – automatically turned on or off according to the last actual state of the device before handling a call or playing a music/audio The fun
BeHear PROXY User Manual Page 32 of 38 Personalized Music This setting enables or disables sound personalization according to the hearing assessment results for music listening. The recommended setting (device default) is ON. Calls Personalization This setting enables or disables sound personalization according to the hearing assessment results for phone calls. The recommended setting (device default) is ON.
BeHear PROXY User Manual Page 33 of 38 Update The app supports firmware updates of the connected BeHear PROXY neck speaker, allowing users to enjoy its most advanced features. You can verify the availability of an update manually by checking the Update button in the Settings screen. We recommend choosing the Auto option for the Headset Update Check in the Application section of the Settings to get automatic notification whenever a new update is available.
BeHear PROXY User Manual Page 34 of 38 Information Information and tutorials about the neck speaker and the application are accessible via the Information screen. Display the Information screen by tapping the Information icon in the bottom menu. Introduction Tap the Introduction button to view introduction screens providing brief descriptions of the major BeHear PROXY functions. Refer to the Introduction ScreensIntroduction Screens section of this manual for detailed explanations.
BeHear PROXY User Manual Page 35 of 38 Terms of Use Review legal terms of use for the W&H BeHear application and connected BeHear PROXY neck speaker by choosing the Terms of Use option in the Information screen. FAQ Find answers to frequent customers’ questions in the Wear&Hear website by choosing the FAQ option in the Information screen. Support Find contact information for technical support by choosing the Support option in the Information screen.
BeHear PROXY User Manual Page 36 of 38 Troubleshooting General Issues Problem No sound Ear buds are uncomfortable Ambient noise too loud during music play Phone calls and/or music not routed to headset Bluetooth connection keeps cutting out Personal hearing is interrupted by smartphone notifications Suggestion Verify battery level (see Checking the Battery Status)Adjust volume level (see Managing Personal Hearing Using the Headset ControlsManaging Personal Hearing Using the Headset Controls)Check ear c
BeHear PROXY User Manual Page 37 of 38 Legal Information BeHear® is a registered trademark of Alango Technologies, Ltd. HearLink® is a registered trademark of Alango Technologies, Ltd. Bluetooth® is the trademark of the Bluetooth (SIG) Inc. and is used under license. All product and company names mentioned herein are the trademarks or registered trademarks of their respective owners. Any rights not expressly granted herein are reserved. All other trademarks are property of their respective owners.
BeHear PROXY User Manual Page 38 of 38 EU Declaration of Conformity Declaration of Conformity We, Alango Technologies Ltd. of 2 Etgar St. Tirat Carmel, Israel declare under our sole responsibility that our product BeHear PROXY type ABH-130 and in combination with our accessories, to which this declaration relates is in conformity with the provisions of the following directives: Radio Equipment Directive (RED) 2014/53/EU by appropriate standards EN 300 328 V2.1.1, EN 301 489-1 V2.2.
