User Guide

16
Troubleshooting
GRILL WILL NOT IGNITE
SYMPTOM
• Burner does not ignite when following the electronic ignition instructions in the “Operation” section of this Owner's Manual.
CAUSE SOLUTION
There is a problem with gas flow. If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. Tocheck this,
follow the instructions below for “Using a Match to Determine if there is Gas Flow to the Burners.”
If match lighting IS NOT successful, follow the gas flow troubleshooting suggestions on the next page.
There is a problem with the electronic ignition system. If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. Tocheck this,
followthe instructions below for “Using a Match to Determine if there is Gas Flow to the Burners.”
If match lighting IS successful, follow the instructions below for “Checking the Components of the Electronic
IgnitionSystem.”
Checking the Components of the
Electronic Ignition System
When pressing the ignition button you should hear a
ticking sound. If you cannot hear the ticking sound,
check the battery, then check the wires.
Checking the Battery
There are three potential issues with the battery that
supplies the power to your ignition module that need
to be checked:
1) Some batteries have a plastic protective wrap
around them. (Do not confuse this plastic with
the battery label.) Check that this plastic wrap is
removed.
2) Confirm that the battery is installed correctly (C).
3) If the battery is old, replace it with a new battery.
Checking the Wires
There are two potential trouble spots that need to be
checked:
1) Check that the ignition wires are connected
securely to the terminals on the ignition button
under the control panel.
2) Make sure the ignition wires are properly attached
to the ignition module. The wire terminals are color
coded to correspond with the terminals on the
ignition module. The number of wires will vary per
model.
REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer
in your area or log onto
weber.com.
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the CustomerService
Representative in your area using
the contact information on
weber.com.
Using a Match to Determine if there is
Gas Flow to the Burners
1) Open the grill lid.
2) Check that all burner control knobs are in the
o
position. Check by pushing in and turning
knobs clockwise.
Note: It is important that all burner control knobs be
in the o position before you turn on the LP tank.
If they are not, the flow limiting device built into the
regulator will activate, limiting the flow of gas from
the LP tank.
3) Turn the LP tank on by slowly turning the tank valve
counterclockwise; wait 60 seconds.
Note: It is important that the LP tank is turned on
slowly. Ifit is opened too quickly, the flow limiting
device built into the regulator will activate, limiting the
flow of gas from the LP tank.
4) Begin with the burner furthest to the left. Put
match in the matchstick holder and strike match.
(Matchstick holder is located under right side
table.) Insert lit match down through the cooking
grates, past the FLAVORIZER BARS and next to the
burner(A).
5) Push the burner control knob in and turn it
counterclockwise to the start/high
position.
6) Check that the burner is lit by looking through the
cooking grates and through the half-circle cutout in
the FLAVORIZER BAR.
7) If the burner does not ignite within 4 seconds,
turn burner control knob to the o
position and
wait five minutes to allow the gas to clear before
attempting to light the burner again. If repeated
attempts fail, follow the gas flow troubleshooting
instructions on the next page.
8) If the burner ignites, the problem lies in the ignition
system. Follow the instructions for “Checking the
Components of the Electronic Ignition System.”
9) Replace the matchstick holder by hanging
underneath right side table (B).
A
B
C
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