ELECTRONIC CASH REGISTER ELEKTRONISCHE REGISTRIERKASSE CAISSE ENREGISTREUSE ELECTRONIQUE CAJA REGISTRADORA ELECTRONICA INSTRUCTION MANUAL BEDIENUNGSANLEITUNG MODEL MODELL MODELE MODELO ER-A220 MANUEL D’INSTRUCTIONS MANUAL DE INSTRUCCIONES ER -A 22 0
CAUTION: The cash register and the remote drawer should be securely fitted to the supporting platforms to avoid instability when the drawers are open. CAUTION: The socket-outlet shall be installed near the equipment and shall be easily accessible. VORSICHT: Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein. ATTENTION: La prise de courant murale devra être installée a proximité de l’équipement et devra être facilement accessible.
English INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A220. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference, it will help you, if you encounter any operational problems.
CONTENTS INTRODUCTION ............................................................................................................................................1 IMPORTANT ..................................................................................................................................................1 PRECAUTION................................................................................................................................................1 CONTENTS..........................
ELECTRONIC JOURNAL............................................................................................................................35 PROGRAMMING FOR EURO .....................................................................................................................36 OVERRIDE ENTRIES ..................................................................................................................................39 CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT)......
EXTERNAL VIEW Front view Rear view Customer display (Pop-up type) Operator display Printer cover Receipt paper ER -A 22 0 Power cord Mode switch Drawer RS-232C connector cover Drawer lock Keyboard PRINTER The printer is one station type thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 4 million lines. When removing the printer cover, lift up its rear.
KEYBOARD Standard keyboard layout Received-on account key Cashier code entry key Paper feed key RA CASH # Receipt print/ Paid-out key RCPT AUTO AUTO 2 /PO 1 Void key RF ESC Auto 1 and 2 keys PLU/Subdepartment key Amount key Discount key Escape key Refund key PLU Clear key Decimal point key AMT EX Foreign currency exchange key • CL 5 10 15 %1 %2 7 8 9 4 9 14 CR Credit key 4 5 6 3 8 13 CH Cheque key 1 2 3 2 7 12 #/TM/ST 00 1 6 11 TL/NS Multiplication key 0 Nu
KEYS AND SWITCHES 1 Mode switch and mode keys The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG” or “ ” position.
DISPLAYS Operator display Customer display (Pop-up type) PLU/SUB DEPT REPEAT RCPT OFF cashier code Amount: Appears in the far-right eight (max.) positions. Cashier code: Appears in the second position (one digit). Number of repeats for repetitive registrations: The number of repeats is displayed, starting at “2” and incremented with each repeat. When you have registered ten times, the display will show “0.” Example: (2 → 3 → 4 ..... 9 → 0 → 1 → 2 ...
FOR THE MANAGER PROGRAMMING This chapter illustrates how to program your cash register. Program every item necessary for your store by following the appropriate procedure. • You can select the language of texts printed on receipts or journals from English, German, French or Spanish. For the language selection, please refer to "Language Selection" described later in this section. Preparations for Programming 1. 2. 3. 4. Plug your machine into a standard wall outlet.
2 Setting the register and consecutive number Setting the register number When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them in a maximum of six digits. To set the register number “0” Ñ ≈ 1 Ñ Register number (one to six digits) Key operation example É Print Ñ1≈ 123456 Ñ É Register number Setting the consecutive number The consecutive number is increased by one each time a receipt is issued.
Key operation example Print Ñ9≈ 2≈ 4≈ 12 Ñ É Tax rate 2 Tax rate: 4% Lowest taxable amount • The lowest taxable amount is valid only when you select add on tax system. If you select VAT (Value added system), it is ignored. • If you make an incorrect entry before pressing the third ≈ key in programming a tax rate, cancel it with the c key; and if you make an error after pressing the third ≈ key, finalize it with the Ñ key. Then program again from the beginning correctly.
* Item: Selection: A VAT4 or TAX4 B VAT3 or TAX3 C VAT2 or TAX2 D VAT1 or TAX1 E SICS / Normal F Sign G H I Always enter 0. HALO Type of unit price entry Entry: Yes No Yes No Yes No Yes No SICS Normal Minus department Plus department 1 0 1 0 1 0 1 0 1 0 1 0 0 0-7 3 2 1 0 Open and preset Preset only Open only Inhibit department key Key operation example Print ≈ úÉ 011011073 From left, EHI Tax status Sign(F) • The tax system of your machine has been factory–set to automatic VAT1–4.
5 Price lookup (PLU) programming Each PLU requires you to program the following: PLU code (three digits: 1 to 500) Associated department When a PLU is associated with a department, the following functions of the PLU depend on the programming for the corresponding department. • Tax status • HALO (only for the subdepartment) • Single item cash sale • Sign Unit price (max. six digits) You will usually have unit prices programmed for individual PLUs as PLU preset unit prices.
PLU/subdepartment mode To program "0" Ö *1PLU code *2A Ñ É To program the following PLU To program another PLU *1: 1 through 500 *2: 0 for subdepartment mode or 1 for PLU mode Key operation example Print 1Ö 0ÑÉ PLU/subdept. mode 6 Programming for miscellaneous keys Programming the rate (%, e) To program zero ∞ § e *Rate or É To program another rate *: Rate 0.00 — 100.00 (% rate) 0.000000 — 999.999999 (Currency exchange rate) Key operation example Print 10 . 25 0 .
Programming the discount key amount (-) To program zero - Discount amount (max. six digits) Key operation example É Print É 1000 Discount amount Programming the percent rate limitation (%) You can program the upper limit of percent rates for percent entries. (Percent entries that exceed the upper limit may be overridden in the MGR mode.) To program zero Ñ 29 ≈ ∞ § Percentage limit (0.00 -100.00) or É To program for another percent key 10.00% can be entered as 1 0 or 1 fractional entry.
*: Item: Selection: A +/- sign B Item % / Item â C Subtotal % / Subtotal â D Limit amount* for discount key Entry: + (premium) sign - (discount) sign Enable Disable Enable Disable 0 1 0 1 0 1 0-7 * When programming for percent keys, always enter 0. Key operation example Print ≈ -É 1006 From left, BCD Sign(A) Programming function parameters for e key Currency exchange rate entry selection You can enable or disable preset and manual entry of currency exchange rate.
Programming function parameters for ;, ', î, r and p keys Footer printing This programming decides whether or not your machine should print a message at the foot of a receipt when a specified media key is used. Amount tendered compulsory You may select amount tendered compulsory or optional for the ; and ' keys. You may select amount tendered compulsory or inhibited for the î key. Limit amount (HALO) For the ', î, r and p keys, program upper limit entry amount for the tendered amount.
Alphanumeric character code table Code Character 091 Ä 092 Ö 093 Ü 094 ^ 095 _ 096 ’ 097 a 098 b 099 c 100 d 101 e 102 f 103 g 104 h 105 i 106 j 107 k 108 l 109 m 110 n 111 o 112 p 113 q 114 r 115 s 116 t 117 u 118 v 119 w 120 x 121 y 122 z 123 { 124 | 125 } 126 ß 127 ¢ 128 !! 129 1 130 2 131 3 132 4 1/2 133 F 134 T ← 135 Code Character 136 → 137 138 139 140 141 F 142 T ↓ 143 ç 144 ° 145 ¿ 146 Ù 147 à 148 Æ 149 ø 150 Å 151 152 ¤ é 153 è 154 Pt 155 i 156 Ñ 157 ò 158 £ 159 ¥ 160 161 ° 162 163 164 .
Programming the department text You can program a maximum of 16 characters of text for each department. Program the text by entering the character codes. To keep the current setting Ñ 1 . º Character code (3 digits) Dept. key * É Ó Up to 16 characters To program another department *To program departments 16 through 30, press the department shift key at this point. Key operation example Print Ñ1. 070 º 082 º 085 º 073 º 084 º Text programmed for dept.
Key operation example Print Ñ3. 25 ≈ 067 º 065 º 082 º 068 º ÑÉ List of function texts Function no. Key or function 1 â 2 %1 3 Default setting Function no. Key or function Default setting 35 Customer 36 Paid total PAID TL %2 (–)1 %1 %2 37 Domestic currency 1 DOM.CUR1 4 Differ DIFFER 38 Domestic currency 2 DOM.CUR2 5 Taxable 1 subtotal TAX1 ST 39 Dom. currency for EX cheque DOM.CUR1 6 Taxable 2 subtotal TAX2 ST 40 Dom.
Programming the cashier names You can program a maximum of 12 characters of cashier name for each cashier. Program the text by entering the character codes. To keep the current setting Ñ 5 . Cashier code (1-6) ≈ Character code (3 digits) º Ñ É Up to 12 characters To program another cashier name Key operation example Print Ñ5. 1≈ 068 º 065 º 086 º 073 º 068 º ÑÉ Programming logo messages Your register can print programmed messages for customers on every receipt.
To program “THANK YOU” with double size and being centered on the third line as the logo message: Key operation example Print Ñ4. 3≈ 032 º 032 º 032 º 032 º 032 º 032 º 253 º 084 º 253 º 072 º 253 º 065 º 253 º 078 º 253 º 075 º 032 º 032 º 253 º 089 º 253 º 079 º 253 º 085 º ÑÉ 6-line logo message is preprogrammed when shipped. So, please start entering from the first line when you first program a logo message.
8 Programming various functions You can continue programming until É key is pressed for the programming described in this section. To continue programming, repeat from the first numeric key entry. Programming optional feature selection You can enable or disable the operation of Paid out, Received-on account, Refund, No-sale, Void in the REG-mode, and also select if you enable fractional quantity entry or not.
* Item: Selection: A Printer type B Receipt print form C D Always enter 0. Date print on receipts E Consecutive no.
Programming EURO system settings For details of EURO system settings, please refer to “PROGRAMMING FOR EURO”. Printing exchange total amount and change amount on receipt or journal Total and change amounts in exchange currency are printed respectively below each of the total and exchange amounts in domestic currency.
Programming logo message print format You can select the number of lines of logo message, and the position to print it on receipt or journal.
(4) RS-232C start code and end code To set “000000” Ñ 33 ≈ Ñ É *ABCDEF *A-C: Start code 000-127 D-F: End code 000-127 (5) RS-232C time out setting To set “0” Ñ 35 ≈ Time out (1 to 255 sec.
Language selection To set “0” Ñ 88 *Language: ≈ *Language É 0: English 1: German 2: French 3: Spanish Key operation example Print Ñ 88 ≈ 1É When you change the language by executing this procedure, the texts such as department/PLU texts, logo message and function texts, which you programmed, will be reset to the default settings.
9 Reading stored programs Your machine allows you to read every program stored in the PGM mode. Key sequence for reading stored program Report name Key sequence Printer density programming report É 1 3 PLU programming report Start PLU code Programming report Auto key programming report É É ≈ End PLU code Ö Sample printouts 1 Programming report Lowest taxable amount Mode Dept. code Dept. text Dept. unit price w/sign Dept. function Tax status Function no.& its text Minus department Discount amt.
2 Auto key programming report 3 Printer density programming report Entered Value Printer density Printing density example 4 PLU programming report Range PLU code PLU text Mode parameter Unit price Associated dept. code TRAINING MODE The training mode is used when the operator or the manager practices register operations. When a cashier set in training is selected, the machine automatically enters the training mode.
READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register’s memory. • Use the resetting function (Z) when you need to clear the register’s memory. Resetting prints all sales information and clears the entire memory except for the GT1 through GT3 and Training GT reset count, and consecutive number.
2 Daily sales totals Full sales report • Sample report Item counter and total *2 Mode title*1 Reset counter Net grand total(GT2-GT3) Grand total of plus registration Grand total of minus registration Grand total of training mode registration Dept.
Cashier reports Individual cashier report • Sample report Mode title* Report title Cashier code Cashier name Customer counter Paid total Average *: When you take Z1 report, “Z1” is printed. When you take the reports in OP X/Z mode, “OPX” or “OPZ” is printed. Full cashier report The printout occurs in the same format as in the sample report of individual cashier, but all cashier’s sales data are printed in the order of cashier code number (from #1 to #6).
3 Periodic consolidation Full sales report • Sample report Mode title*1 Reset counter of daily total Reset counter of periodic *2 consolidation Grand total The subsequent printouts are the same in format as in the X1/Z1 full sales report. *1: When you take X2 report, “X2” is printed. *2: Printed in the Z2 report only Daily net total report • Sample report Mode title* Report title *: When you take Z2 report, “Z2” is printed.
CCD -Compulsory Cash/cheque DeclarationIf you want to make mandatory the declaration of the cash and cheque amount in the drawer before outputting cashier Z reports, consult your dealer and have your register programmed for compulsory cash/cheque declaration. If your register is programmed for compulsory cash/cheque declaration (CCD), a cashier must first count and declare the cash and cheque amounts (of domestic and foreign currency) in the drawer, before he or she can output a cashier report.
ELECTRONIC JOURNAL This function is intended to record the journal data in the electronic journal (EJ) memory instead of journal paper. For details, consult your dealer. Recording journal data Your register records the journal data in REG, PGM, , X1/Z1 and X2/Z2 modes into the EJ memory. In the X1/Z1 and X2/Z2 modes, the header information (please refer to EJ report sample shown below.) is stored in the memory.
PROGRAMMING FOR EURO Your register can be modified to correspond with each period set for the introduction of EURO, and in your register each currency is treated as shown on the table below depending on which period you are in. Basically your register can be automatically modified to correspond to the introduction of EURO by executing the modification operation in the X2/Z2 mode. However, there are several options you must set depending on your needs.
Automatic Modification of Register System for Introduction of EURO To make your register correspond to the introduction of EURO, your register system can be automatically modified when the procedure shown below is executed in the X2/Z2 mode. According to the steps of the introduction, you can make your register correspond to EURO. Set the manager key (MA) to X2/Z2 position, and use the following sequence. 800 .
When “3” is substituted to “A”: 1. Issuing a general Z1 report 2. Issuing a general Z2 report 3. Resetting GT1, GT2, GT3 and Training GT 4. Setting “not printing” for a PGM function “Printing exchange total amount and change amount on receipt or journal” 5. Setting “multiplication” for a PGM function “Exchange calculation method” 6. Changing the domestic currency symbol to the EURO symbol ( ) and setting the number of digits after decimal of the domestic currency amount to 2 7.
OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. 1. 2. Turn the mode switch to the MGR position. Make an override entry. On this example, the register has been programmed not to allow deduction entries over 1.00. Key operation example Print REG-mode entries 1500 ˘ 250 - ...Error c Turn the mode switch to the MGR position. 250 Return the mode switch to the REG position.
FOR THE OPERATOR PRIOR TO ENTRIES 1 Preparations for entries Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Paper roll If the paper roll is not set in the machine or there is low roll, install new one according to section “4. Installing and removing the paper roll” under “OPERATOR MAINTENANCE.” Bill separator A bill separator is set in a drawer.
3 Error warning In the following examples, your register will go into an error state accompanied with a warning beep and the error symbol “ ” on the display. Clear the error state by pressing the c key and take proper action. Please refer to the error code table on page 59. • When you enter an over 32-digit number (entry limit overflow): Cancel the entry and re-enter a correct number. • When you make an error in key operation: Clear the error and continue operation.
ENTRIES 1 Item entries Single item entries Department entries Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price Unit price *1 (max. 7 digits) Department key *2 Ó *1 Less than the programmed upper limit amounts *2 For the optional departments 16 through 30, press the department shift key at this point. PLU entries Enter a PLU code and press the Ö key.
Multiplication entries Use this feature entry method when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals. When you use a programmed unit price Q'ty ≈ Unit price PLU code Unit price Dept. key Ö å Dept. entry PLU entry PLU code Ö Subdept. entry • Q'ty: Up to four digits integer + three digits decimal (When fractional quantity is entered, the quantity is counted as one.
2 Displaying subtotals The subtotal is displayed by pressing the Ñ key. When you press it, the subtotal of all entries which have been made is displayed and the symbol “ ” will light up in the display. Key operation example Print 100 ã 100 ˘ 700 ú Ñ É Subtotal will not be printed on a receipt on the current factory setting. If you want to print it, change the setting by programming. Refer to “Programming receipt print format”.
Cash or cheque sale that does not need any tender entry Enter items and press the É key if it is a cash sale or press the ' if it is a cheque sale. Your register will display the total sale amount. Key operation example Print 300 ü 10 Ö É In the case of cheque sale Credit sale Enter items and press the credit key (î). Key operation example Print 2500 ü 3250 ä î Mixed-tender sale You can perform mixed-tendering of cheque and cash, cash and credit, and cheque and credit.
Manual VAT 1-4 system (Manual entry method using programmed percentages) Ñ ◊ This system provides the VAT calculation for taxable 1 through 4 subtotals. This calculation is performed using the corresponding programmed percentages when the ◊ key is pressed just after the Ñ key. Manual VAT 1 system (Manual entry method for subtotals that uses VAT 1 preset percentages) To use a programmed rate Ñ VAT rate ◊ This system enables the VAT calculation for the then subtotal.
5 Auxiliary entries Percent calculations (premium or discount) • Your register provides the percent calculation for the subtotal and/or each item entry depending on the programming. • Percentage: 0.01 to 100.00% (Application of preset rate (if programmed) and manual rate entry are available.
Deduction for item entries Key operation example Print 675 ä É (When a deduction amount of 75 is programmed.) Refund entries If a refund item is the one entered into a department, enter the amount of the refund, then press the © key and the corresponding department key in this order; and if an item entered into a PLU is returned, enter the corresponding PLU code, then press the © and Ö keys.
6 Payment treatment Currency exchange Your register allows payment entries of foreign currency. Pressing the e key creates a subtotal in foreign currency. For an additional payment in foreign currency Preset exchange rate After an entry is completed or After the amount tendered is found smaller than the sales amount in a sales entry *Exchange rate For direct finalization e Amount tendered (max. 8 digits) c É ' î Next registration or payment in domestic currency Reentry *Exchange rate: 0.
Received on account entries Amount * (max. 8 digits) r (Available cash tendering only) *Less than the programmed upper limit Key operation example Print 12345 Ñ 4800 r Paid out entries Amount * (max. 8 digits) Ü (Available cash tendering only) *Less than the programmed upper limit Key operation example Print 6789 Ñ 3000 Ü No sale (exchange) Simply press the É key without any entry. The drawer will open and the printer will print “NO SALE” on the journal or the receipt.
8 Receipt issuance after finalization/Copy receipt If your customer wants a receipt after you have finalized a transaction with the receipt function being in the “OFF” status (no receipting), press the Ü key. This will produce a receipt. Your register can also print a copy receipt when the receipt function is in the “ON” status. If you want to make a copy, please consult your dealer. • Pressing the Ü key in the OP X/Z mode before registration toggles the status “ON” and “OFF”.
CORRECTION 1 Correction of the last entry (direct void) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage (∞ and §), deduction (-) or refund, you can void this entry by pressing the ? key immediately after the incorrect entry.
3 Subtotal void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered. Key operation example Print 1310 ˘ ˘ 1755 ü 10 Ö 35 Ö Subtotal void Ñ ? Ñ Correction of incorrect entries not handled by the direct or indirect void 4 function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
OPERATOR MAINTENANCE 1 In case of power failure When power is lost, the machine retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the machine returned to the normal state of operation after power recovery. • When power failure is encountered during a printing cycle, the register prints “========” and then carries out the correct printing procedure after power recovery. (See the sample print.
4 Installing and removing the paper roll Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 57.5 ± 0.5 mm Max. outside diameter: 70 mm Quality: Thermal paper • Be sure to set paper roll(s) prior to using your machine, otherwise it may cause a malfunction. Install the paper roll in the printer. Be careful then to set the roll and cut the paper end correctly.
When you want to manually install a new roll of paper while your machine is turned off, follow the steps shown below: 1. Pull the print head release lever toward you (to the head-up position). (Refer to the drawing on page 54.) 2. Correctly place the new paper roll into the paper bed. 3. Insert the paper end into the printer until it comes out of the printer. 4. Return the print head release lever to its original position.
5 Removing a paper jam Precaution: Be very careful for the manual cutter mounted on the printer cover when removing and replacing the cover, so as not to hurt yourself. Never touch the print head immediately after printing, because the head may still be hot. 1. Remove the printer cover. 2. Pull the print head release lever toward you (to the head-up position). (Refer to the drawing on page 54.) 3. Remove the paper jam. Check for and remove any shreds of paper that may remain in the printer. 4.
8 Opening the drawer by hand The drawer automatically opens in the usual way. However, when power failure is encountered or the machine becomes out of order, slide the lever located on the machine bottom in the direction of the arrow. (See the figure at the left.) The drawer will not open, if it is locked with a drawer lock key. Lever 9 Installing the fixing angle bracket To prevent the register from moving when the drawer opens, the fixing angle bracket is supplied with the register.
10 Before calling for service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Fault (1) The display won't be illuminated even when the mode switch is turned to any other position than “ ”. (2) The display is illuminated, but the whole machine refuses registrations. (3) No receipt is issued.
LIST OF OPTIONS For your register, the following options are available. For details, contact your dealer. •Remote drawer model ER-05DW and ER-06DW •Till model ER-58CC for ER-05DW •Coin case model ER-58CV for ER-05DW •Key kit models By using the following key kits, you can change the keyboard layout of your register.
FOR CUSTOMERS IN U.K. IMPORTANT The wires in this mains lead are coloured in accordance with the following code: BLUE: BROWN: Neutral Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black.
SHARP CORPORATION Printed in Korea / Imprimé en Corée / Gedruckt in Korea / Impreso en Corea T(TINSM2402BHZZ)➀
