User's Manual

Chapter 3 FAQ
3-2
3-1 FAQ (Frequently asked questions)
This section describes frequently asked questions, troubles, items requiring checking to resolve those
troubles and reference pages on this manual. Make an inquiry to our Website for those troubles you can not
resolve here.
Q：I connected CSH-07334 before installing the driver.
A：Install the driver manually.
The driver software is included in the [Drivers] folder of the bundled CD-ROM. See the folder to
install the driver.
Q：CSH-07334 does not operate properly after installing the driver.
A：The USB cable may not be connected properly.
Check that the USB connecter is fully inserted into the USB port of your PC.
A：The driver may not be properly installed.
Install the driver in the following procedure again.
① See “2-3 Uninstalling the driver software” (P.2-6) to uninstall the driver.
② Turn off the power of your PC, remove CSH-07334 and turn on the power of your PC.
③ See “2-1-1 Installing the driver software” (P.2-2) to install the driver again.
A： CSH-07334 may be misidentified.
Install the driver in the following procedure again.
① When [Other devices] is displayed by [Device manager]
Right-click [Unknown device] or [USB Device] displayed below and click [Delete].
② When [Other devices] is not displayed
Select [Device (by connection)] from [Display] and check if there is [Unknown device] or
[USB Device] under the USB host controller. If you find one, select the device and click
[Delete] button.
If you can’t find any by searching, restart your PC and install the driver from the beginning
again.
③ Turn off the power of your PC, remove CSH-07334 and turn on the power of your PC.
④ See “2-1-1 Installing the driver software” (P.2-2) to install the driver again.
Q：A “!” mark is put on the beginning of “CSH-07334” on the [Device
manager] screen.
A：The driver may not be properly installed.
Install the driver in the following procedure again.
① See “2-3 Uninstalling the driver software” (P.2-6) to uninstall the driver.
② Turn off the power of your PC, remove CSH-07334 and turn on the power of your PC.
③ See “2-1-1 Installing the driver software” (P. 2-2) to install the driver again.