Warranty
20 Year Manufacturer Warranty
Only WellnessMats oers the most comprehensive, “Best in Class”, 20-Year Manufacturer’s Warranty. With our extensive and proven track record in many
commercial environments, WellnessMats can condently stand behind this guarantee. As the manufacturer located in the United States, we do comply with all
stringent U.S. regulaons. With our proprietary “Advanced Polyurethane Technology” (APT), WellnessMats are free of Formaldehyde, Heavy Metals, PVC’s, Latex,
Plascizers, Phthalate, or any other llers. When used in a residenal seng, this allows us to warrant every WellnessMat against any defects in materials and
workmanship for 20 years, with great pride.
As a part of the 20-Year Manufacturer’s Warranty, WellnessMats also includes a 7-Year Performance Warranty, which specically calls out:
Remain Unmatched in Comfort - WellnessMats provide the opmum in comfort and relief. The ¾” Advanced Polyurethane Technology (APT) composite,
eecvely suspends body weight, thus reducing impact on the back, legs, and feet, while encouraging propriocepon (rebalancing). This exclusive advantage
results in unmatched and consistent comfort.
Always Lie Flat - The 20 degree, gradually beveled edges of a WellnessMat will never roll up, which prevents dangerous trip hazards. Disncve to WellnessMats,
our APT includes 100% memory properes, meaning the mat is cured at and will always remain at.
Never Delaminate - The unique one piece construcon of the WellnessMat eliminates the need for glues or toxic bonding agents that oen break down in
me. Our mats will never separate, bubble up, ripple, or tear as a result of broken down glues.
Never Compress - WellnessMats have an unprecedented immediate recovery (bounce back) and are guaranteed to never lose their form. The one-piece
APT polyurethane construcon will not compress (squish down) creang dangerous high and low spots or lose resiliency. This results in consistent comfort, even
where the most frequent standing occurs.
Products, Benets and Care
Replacement Coverage - If a WellnessMat is found to be defecve as per the warranty, a full replacement mat or allowance toward another mat will be
oered. WellnessMats reserves the right to determine if a mat is considered warranted, normal wear and tear, or other.
Accidental Replacement Coverage - Every WellnessMat comes with an Accidental Replacement Allowance. If your mat has been accidentally damaged
and not covered under the 20-Year Manufacturer’s Warranty, a replacement allowance will be available towards the cost of a new WellnessMat. Contact your
Retailer or WellnessMats Customer Service Department for more informaon.
Maintenance and Cleaning - Designed to provide comfort and well-being, WellnessMats require lile to no special care. Most spills can easily be cleaned
with warm water and a towel or mop. For more dicult stains, mild soap and water are recommended. It can be spot cleaned, swept, or sck vacuumed (non-
brushrolled) as needed. WellnessMats recommends that you always test our products with any chemicals to be used. A free test sample is available upon request.
Product Overview and Guidelines - With over 20 years of experience producing polyurethane products, WellnessMats are manufactured with the
highest standards possible. Many of the Collecons feature our exclusive “Dye and Wash” nishes. Each of these mats are hand washed, which makes no two
mats exactly the same. While very similar, a slight variance between mats of the same dye may occur. With normal wear, these nishes may fade over me.
WellnessMats are sealed on both top and boom, making them water resistant. It is important that care is taken to ensure a oor is completely dry before a
WellnessMat is put in place. To help prevent mat movement, periodically clean the boom of your WellnessMat. Any oor cover may create color dierenals to
the oor when exposed to elements such as sunlight, humidity, and other environmental condions. To help prevent any oor color variances, it is recommended
that you li and clean under your WellnessMat every two weeks. Although extremely rare, our company research has discovered that some types of ooring that
contain raw materials such as linseed oil may have a tendency to slightly discolor when covered. Similar results may occur with oors that may be sealed with
non-urethane based sealers. WellnessMats, LLC is not responsible for any reacon between our products and oors. It is our recommendaon that customers
contact their oor supplier to learn more about their nish, or request a sample mat for tesng. Wearing small heeled shoes on WellnessMats is discouraged, and
while unusual, may leave indentaon marks or punctures. For more warranty informaon, please visit www.wellnessmats.com.
Customer Service - We at WellnessMats strive to exceed your every expectaon and want to ensure that you are 100% sased with your purchase. If for any
reason you are not completely sased, please contact us at customerservice@wellnessmats.com or 800-981-4979. Enjoy your WellnessMats for many years to come!
You Stand On It, We Stand Behind It!
You Stand On It, We Stand Behind It!
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!You Stand On It, We Stand Behind It!