Use and Care Manual

23
TROUBLESHOOTING GUIDE
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements
should only be performed by an authorized technician. For any questions, please contact our customer service
at [phone], M-F 8-5 CST or email us at [e-mail].
PROBLEM CAUSE SOLUTION
Motor does not start.
1. Power cord damaged or not
properly plugged in.
1. Check the power cord, extension cord, power
plug, and the power outlet. Do not use the
tool if any cord is damaged.
2. Defective power switch.
2. Stop using the tool and call 1-800-232-1195
for customer service.
3. Insufficient power from
power outlet.
3. Make sure the outlet is functional and is the
right capacity for the tool.
4. Worn carbon brushes.
4. Inspect and replace carbon brushes as needed
(see page 24). Replacement carbon brushes
(Part No. MM1011-007) can be ordered from
wenproducts.com.
5. Defective motor or other
internal problem.
5. Stop using the tool and call 1-800-232-1195
for customer service.
Saw overheats.
1. Tool forced to work too fast.
1. Do not force the tool. Let it work at its own
pace. Ensure blade selection is appropriate for
cut type and workpiece.
2. Wrong extension cord
gauge.
2. Select proper extension cord. Refer to
"Electrical Information" on p. 8.
3. Blocked motor housing
vents.
3. Wear safety glasses & dust mask. Blow dust
out of motor housing vents.