Product Manual

15
MAINTENANCE & STORAGE
STORING THE PRESSURE WASHER FOR EXTENDED PERIODS
1. Clean the spray nozzle and water inlet filter before storing the unit.
2. To protect and extend the life of your pressure washer, we recommended running the unit with a
pump antifreeze, pump conditioner, or other pump protector before storing the unit for long periods of
time. Follow the directions on your preferred pump protector for proper use.
3. Store your pressure washer and accessories indoors where the temperature will stay above freezing
(32°F/0°C). Do not store it near the furnace or other sources of heat, as excessive heat may dry out
the pump’s seals.
4. Keep the pressure washer upright on a level surface. Cover the machine to protect it from dust. Do
not allow high pressure hose to become kinked during storage.
PRODUCT DISPOSAL
Used pressure washers should not be disposed of with household waste. This product contains
electric components that should be recycled. Please take this product to your local recycling facility for
responsible disposal and to minimize its environmental impact.
TROUBLESHOOTING
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs and
replacements should only be performed by an authorized technician. For any questions, please contact
our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
PROBLEM CAUSE SOLUTION
Machine stops during
operation.
1. You blew a circuit fuse.
2. Nozzle partially blocked.
1. Turn off other products sharing the circuit and replace fuse.
2. Clean the nozzle.
Machine pulsating.
1. Air has collected in the inlet hose.
2. Insufficient water supply
3. Blocked nozzle.
4. Blocked water filter.
5. Kinked hose.
1. Run machine while holding trigger until pressure returns.
2. Make sure the water tap is open as far as possible.
3. Clean the nozzle.
4. Clean the water inlet adapter filter.
5. Unkink the hose.
Machine doesn’t turn on.
1. Machine not plugged in.
2. Defective outlet.
3. Fuse has blown.
4. Defective extension cord.
5. Bad switch or loose wiring.
1. Plug the pressure washer into a working outlet.
2. Try a different outlet.
3. Replace the fuse.
4. Try it without an extension cord.
5. Contact customer service at 1-800-232-1195 for assistance.
Fluctuating pressure.
1. Pump bringing in air.
2. Dirty or broken valves.
3. Pump seals are worn out.
1. Tighten hose connections and make sure they are air tight.
2. Clean/replace the valves.
3. Contact customer service at 1-800-232-1195 for assistance.
Machine starts and stops
by itself.
1. Leaking pump/spray gun.
2. Broken trigger on spray gun.
3. Thermal sensor activated
4. Ghost in machine.
1. Contact customer service at 1-800-232-1195 for assistance.
2. Contact customer service at 1-800-232-1195 for assistance.
3. Leave the washer for 5 minutes to cool down.
4. Persuade the ghost to leave.
Machine starts without
any water.
1. No water supply.
2. Frozen pump/hose.
3. Blocked water filter.
4. Blocked nozzle.
1. Connect the water supply.
2. Thaw out your frozen stuff.
3. Clean out the water inlet adapter filter.
4. Unblock and clean the nozzle.