Installation Guide System Operating Instructions (Single Lane System) Wentworth Technology, | www.WentworthTechnology.com | 877.495.1634 1 Wentworth Technology, Inc.Inc. | www.WentworthTechnology.com | 877.495.
Table of Contents Getting Started ....................................................................... 3 Site Survey............................................................................... 3 Confirm the location of the Base Station.................................. 3 Connect the Base Station Power Supply................................. 4 Power On Headset ................................................................... 4 Test the proposed location for the base station.................
Getting Started Locate the battery charger and batteries. Immediately begin charging the batteries, as you will need to use a headset to test and confirm the location of the base station. When unpacking the system for installation, insure the following: ▪▪ Inspect the system for damage—Report to Wentworth immediately. ▪▪ Insure that all parts are present—Report missing parts immediately. ▪▪ Record the serial numbers IF the system is supplied from any other source than directly from Wentworth Technology.
USE the Base to test the Chosen Location. Connect the Base Station Power Supply: ▪▪ ▪▪ Plug the power supply barrel plug into the base station connector located on the upper right side. In the event of an out of box failure, call Wentworth Technology immediately. Precision Tip: Loop the removable AC power cord back across the body of the power supply and secure it with a zip-tie or black tape to prevent accidental disconnections.
Register the headsets (Note Headsets are usually pre-registered to the base prior to the system shipping): ▪▪ ▪▪ ▪▪ ▪▪ ▪▪ ▪▪ Press the “Register” button on the Base Station Touch Screen (TOP LEFT) to access the “registration screen”. Press the “Register Headset” bar on the Registration screen. Power the headset “ON” while remaining close to the base station. (One headset at at time). Registration will occur within 3 minutes.
STEP 3 Battery Charger Mounting: It is recommended that the battery charger be wall mounted to prevent liquids, crumbs or other debris from entering the battery slots. The charger must be mounted vertically with the lights on the right side so that the battery slot latches are at the bottom of the slot to retain the battery. Use the supplied Velcro patches (one at each end) to secure the charger to the wall. Pull “feet” off the bottom of the charger if wall mounting.
STEP 5 Microphone and Speaker Installation: ▪▪ ▪▪ ▪▪ The microphone should be mounted at a level where the customer will be speaking directly to it. (36”-40”) The speaker should be mounted below the microphone by 20” to 24” to avoid feedback Precision Tip: CAUTION: USE ONLY LIGHT PRESSURE TO HOLD THE MICROPHONE OR SPEAKER IN PLACE. Over packing the foam will reduce it’s noise canceling properties and will transmit vibration.
Vehicle Detector control box mounting: Standard Speaker, Microphone and Detector connections Illustration Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
STEP 6 Instructions for wiring loop, detector board, microphone and speaker: Precision Tip: All stripped wires should be tinned prior to attaching to the base station. ▪▪ “Loop In” If properly connected at the speaker/post/menu board the “loop in” uses the black cable/gree-white wires. Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
Base Station Setup: Enter Tech Pin “2-5-8-0” on the keypad (auto-returned to the “Home” screen, which now displays a green “Unlocked” PIN button). An incorrect entry displays “Thumbs Down”. Try again! The Restaurant Pin is set at “0-0-0-0”. Headset Registration Instructions: Press the “Register Headset” button (top left button) opening the screen shown to the right.
To Put a Headset in Listen Only Mode: Identify serial number on headset (see the sticker on battery side of headset) Press the Serial Number Bar (it turns red) then press “Listen Only” (yellow bar) “LO” appears after serial number. Repeat process to remove headset from “Listen Only Mode” Press the “Home” button (bottom right) to return to the Home screen. Volume Set Up Instructions: Press “Settings” (Fourth button on top row.
Tips on setting the sound: For the best results, keep both inbound and outbound volumes as low as possible. Setting the Inbound volume too high will unnecessarily increase background noise. Begin setting at Level 3, increasing one step at a time until satisfactory. (3-6 most common). Setting the Outbound volume too high may produce echo. Begin setting at level 7. (If the Night Volume mode is NOT used, set that volume to match the DAY Volume.
Press “Set Night Volume Time” opening the screen to the right. Night Volume Time Instructions: If Night Volume Mode is NOT used. Set all times to 00:00. If Night Volume Mode WILL be used: Touch “Begin Time” then set the time desired for a sound reduction to occur. Touch “End Time” and set the time for the standard Day Volume to return. Night Volume Mode provides an automatic daily change of volume to accommodate locations where residential areas are close to the restaurant.
Trouble Shooting: The Base Station will not power up: ▪▪ ▪▪ ▪▪ ▪▪ Insure that the outlet is powered. Recycle the power Inspect the wire connections: Terminals “E” (black) and “F” (red) wires connected. Contact Wentworth Technology: 877-495-1634 There is interference coming in the headset with the “Center” button is touched: ▪▪ ▪▪ ▪▪ ▪▪ Disconnect the microphone wire at the Base to see if the interference stops.
There is a lot of ambient noise in the headset when the “Center” button is touched: ▪▪ Reduce the Inbound Volume setting review settings to Night Volume Time. One headset will not communicate with the speaker post: ▪▪ ▪▪ ▪▪ ▪▪ ▪▪ Power off the headset. Listen to the voice prompts Is the headset registered and connected? (View the Registration screen.) Is the serial number showing? Is the headset in Listen Only Mode? Delete then Register the headset.
Additional Installations: Kitchen speakers (grill speakers) are an optional item. If ordered, install as directed by the manager/GC or owner in the kitchen drop ceiling. It is important that the kitchen speakers be located as far away from the areas frequented by headsets to reduce feedback.
Inspect the cut ◦Check the depth (1-1/4” to 1-1/2” minimum) ◦Clean any debris from the bottom of the slot ◦“Knock down” sharp corners to prevent damage to the wire insulation Lay the wire ◦Start at the speaker/ menu board allowing enough wire to make final connections ◦Follow the lead wire slot to the main body of the loop ◦Lay 5 or 6 turns of wire around the loop ◦Use a NON-METAL push stick with rounded corners to seat the wire in the slot as each turn is laid in place ◦Keep tension on the wire to prev
A Greet Cancel Out Switch closure to ground for greet cancel B Greet Enable In Input from greeter to trigger greet, 3V pullup, ground to activate.
Parts List: Base station: ▪▪ Three (3) screws #6 ▪▪ Three (3) wall anchors (EZ Ancor metal) ▪▪ Template for marking base station screw locations ▪▪ Cord restraint for power cord and wires (velcro and zip ties) ▪▪ Attached hinge and loose magnetic catch ▪▪ Gray wire nuts for detector connection Wire: ▪▪ Two (2) 200’ spools of 22 AWG Shielded, one black jacket, one gray jacket Speaker/Microphone: ▪▪ Enclosure for speaker ▪▪ Microphone Enclosure Foam ▪▪ 6 silicone filled wire nuts ▪▪ 8” x 8” x3/8 wind screen
Basic Detector Wiring Most detector boards are quite similar in operation, having the following connections: •A pair of loop inputs which connect to the in-ground loop •A pair of relay outputs which connect the to base station •A pair of power inputs or a barrel plug from a transformer (generally 12VDC to 24VDC) •A secondary pair of relay outputs for a standalone timer (optional) Important points: •Soldering of loop connections it CRITICAL. Corrosion will result in missed detections.
Base Connection “M” 3V must be to the 6-Output A Relay- N.O. from the detector board. Base Connection “P” Mic Shield is the raw shield in the gray jacket cable. Shield must not be connected at the speaker post or it will induce hum. No other connections are sensitive to + or – polarity LOOP: It is important that the loop lead wires are twisted to prevent movement and connections are soldered. This includes all wire from the loop to the detector board orange/red wires. Movement can cause false detections.
Wiring EDI LMA 0200 Detector w pigtail Base Connection “M” 3V must be to the blue wire (6-Output A RelayN.O.) from the detector board. Base Connection “P” Mic Shield is the raw shield in the gray jacket cable. Shield must not be connected at the speaker post or it will induce hum. No other connections are sensitive to + or – polarity LOOP: It is important that the loop lead wires are twisted to prevent movement and connections are soldered.
Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
77 Industrial Park Road. Saco, ME 04072 www.wentworthtechnology.com 877.495.1634 ©2013. Part #3139 Rev 9_G Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
Wentworth Technology, Inc. | www.WentworthTechnology.com | 877.495.
