User's Manual

WS-2100/4100 Operating Manual
43
In the event of a product malfunction, please check the list below for a possible solution before
contacting your local service provider.
In Case… Try This…
▶ No sound after picking up the phone ☞ Check if the terminal Power LED or Battery
LED is on. If the power is off, check if the
SMPS power plug is properly connected.
☞ Check if RJ-11 Jack is properly connected.
▶ Battery LED does not light up after the AC
power is gone
☞ Check to make sure the Terminal’s Power
Switch is ON.
▶ When the Service LED blinks or down. ☞ Check if the antenna is correctly connected
or change the terminal location for better signal
strength.
▶ When you hear the Warning Tone instead of
the Dial tone after picking up the phone
☞ Check if the antenna is correctly connected
and or change the terminal location for better
signal strength.
▶ When you attempt a call and hear
the
Warning Tone. Example “Beep beep”
☞ This means no call channel is available or
there is a communication failure with the base
station.
☞ Check if the Service LED is on and try to
make a call again.
▶ When the call does not go through, and
there is a Warning Tone, but you can receive
calls.
☞ Probably The Lock Function is on.
Refer to Section 4.4 of the Manual
☞ If you do not know the Lock Code, consult
your distributor or your local service center.
▶ A voice echo during conversations. ☞ The echo removing function of the base
station is incorrectly set.
Refer to Section 4.3.2 of the Manual and
adjust the volume.
▶ The other party’ s voice is faint. ☞ Refer to Section 4.3.2 and adjust the
volume.
▶ Battery LED blinks or goes off when in the
back up battery is in use.
☞ The Backup Battery Power is very low or
being discharged, so re-charged Battery
with SMPS
※ If the problem you are experiencing persists or is not mentioned above, please contact
your local distributor or service center. M