WIRESPEED DUAL CONNECT MODEM (MODEL 2110) USER GUIDE ©Copyright 2002 Westell, Inc. Printed in the United States of America 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide CONTENTS 1. Product Description ........................................................................................................................................1 2. Safety Instructions...........................................................................................................................................1 3. Regulatory Information ...............................................................................................................
WireSpeed Dual Connect Modem User Guide 1. PRODUCT DESCRIPTION Westell’s WireSpeed™ Dual Connect Modem adds reliable, high-speed, Internet access to your existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches. Simply plug the modem into the 10/100 Base-T or USB port of your PC, apply power, perform the simple software configuration steps, and connect your ADSL phone line to the modem.
WireSpeed Dual Connect Modem User Guide 3. REGULATORY INFORMATION 3.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WireSpeed Dual Connect Modem User Guide Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative, and designated by the supplier.
WireSpeed Dual Connect Modem User Guide 5. INSTALLATION INFORMATION 5.1 Installation Requirements To install the Westell Dual Connect modem, you will need the following: 1. 2. An Ethernet adapter installed in your PC or a USB adapter installed in your PC. A DSL-ready line (provided by your Service Provider). 5.2 • • • • • • • 5.
WireSpeed Dual Connect Modem User Guide 5.5 Cable Connectors and Pinouts The following items are located on the rear panel of the modem. See Figure 1. Tables 2 through 5 list the connector types and pinout designations. • • • • DSL (LINE) Connector (RJ-11) USB Connector Power Connector (Barrel) Ethernet Connector (RJ-45) Power Connector USB DSL Line Connector Connector Ethernet Connector Figure 1. Dual Connect Modem Rear Panel Table 2.
WireSpeed Dual Connect Modem User Guide Table 5. Ethernet Pinouts Pinout 1 2 3 4,5,7,8 6 5.6 Description Rx+ RxTx+ Not Used Tx- Modem Installations This section explains the procedures for installing Westell’s WireSpeed Dual Connect modem via USB connections or via 10/100 Base-T/Ethernet connections. Note: This product supports simultaneous use of Ethernet and USB ports. They may be connected simultaneously if you are using two distinct IP addresses.
WireSpeed Dual Connect Modem User Guide Figure 2. Modem Connection via USB 5.6.2 ! Modem Installation via 10/100 Base-T/Ethernet Note: Before you connect the modem via 10/100 Base-T, you must have an available Ethernet card installed in your computer. If your Ethernet card does not auto-negotiate, you must set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your Ethernet card. Refer to Figure 3. 1.
WireSpeed Dual Connect Modem User Guide Figure 3. Modem Connection via 10/100 -Base-T/Ethernet 6. INSTALLING USB DRIVERS The Microsoft® Plug & Play auto-detect feature recognizes when new hardware has been installed. After you connect the Westell WireSpeed Dual Connect Modem to the PC, it will be detected automatically. 6.1 Westell CD-ROM Installation: 1. Place the Westell CD-ROM that you received in the modem kit into the appropriate drive. 2.
WireSpeed Dual Connect Modem User Guide Figure 5. Add New Hardware 2. Windows 98: Click the option button for Search for the best driver for your device. (Recommended). See Figure 6. Click Next. Figure 6. Windows 98 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 3. Windows 98: Select CD-ROM drive option. See Figure 7. Click Next. Windows will search for the driver. Figure 7. Windows 98 4. Windows 98: Select option button The updated driver (Recommended) Westell WireSpeed Dual Connect Modem. See Figure 8. Click Next. ! Note: If Figure 8 does not appear at this step, and Figure 9 appears with the text ‘USB Composite device’, ‘C:\Windows\Inf\USB.Inf’, do not continue.
WireSpeed Dual Connect Modem User Guide 5. Windows 98: Windows will display the location of the driver. See Figure 9. Click Next. Note: The drive “letter” may vary. Figure 9. Loading Device Driver 6. Windows 98: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive. See Figure 10. Click OK. Figure 10. Insert Windows Operating System CD 7. Windows 98: The system will begin copying files (Figure 11). Figure 11. Copying Files 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 8. Windows 98: This window may or may not appear as some ‘CAB’ files are stored on hard disk (Figure 12). Figure 12. Windows 98 9. Windows 98: The window below confirms that the PC has finished loading the drivers (Figure 13). Click Finish. Figure 13. Windows 98 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 10. Windows 98: Click Yes to restart your computer. See Figure 14. Figure 14. Restart the Computer After the computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 6.3 1. Installing the USB Drivers for Windows 98ME Windows 98ME: After you have connected the Dual Connect Modem to your PC, the Found New Hardware window appears (Figure 15).
WireSpeed Dual Connect Modem User Guide 2. Windows 98ME: Windows will display the location of the driver. See Figure 17. Figure 17. Location of Hardware Device Driver 3. Windows 98ME: The window below confirms that the PC has finished loading the drivers. See Figure 18. Click Finish. Figure 18. Found New Hardware 4. Windows 98ME: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 19. Click Yes. Figure 19. Restart the Computer 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide After the computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 6.4 1. Installing the USB Driver for Windows 2000 After you have connected the Westell Dual Connect Modem to your PC, the Found New Hardware window appears (Figure 20). In a few moments, the Found New Hardware Wizard window appears (Figure 21). Click Next. Figure 20.
WireSpeed Dual Connect Modem User Guide 2. Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver for my device (recommended) See Figure 22. Click Next. Figure 22. Search for Device Driver 3. Windows 2000: The Driver Files Search Results window appears. Select the CD-ROM drives option See Figure 23). Click Next. Figure 23. Locate Driver Files 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 4. Windows 2000: The Driver Files Search Results window appears (Figure 24). Click Next. Note: The drive “letter” may vary. Figure 24. Driver Files Search Results 5. Windows 2000: The window below confirms that the PC has finished loading the drivers (Figure 25). Click Finish. Figure 25. Drivers Loaded 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 6. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 26. Click Yes. Figure 26. Restart Your Computer After your computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 6.5 1.
WireSpeed Dual Connect Modem User Guide 2. Windows XP: The window below confirms that the PC has finished loading the drivers (Figure 28). Click Finish. Figure 28. Windows XP The modem is now ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 7. INSTALLING DIAGNOSTIC SOFTWARE for WINDOWS ! Note: Your Service Provider may require that you install the diagnostic software for technical support.
WireSpeed Dual Connect Modem User Guide Figure 29. Welcome to Diagnostic Software Installation 2. Choose a directory to install the application (Figure 30). Click Next to accept the default directory or to browse to another location. Figure 30. Select Directory for a Diagnostic Software Installation 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 3. The Modem Detect screen appears. Click Next. See Figure 31. Figure 31. Modem Detect 4. When the diagnostic software has finished loading, the Setup Complete screen appears. Select Run application now. Click Done (Figure 32). An icon for the diagnostic features will be placed in your taskbar. Figure 32. Setup Complete The diagnostic software can affect key settings of your communications software, and should only be run when instructed by your service provider.
WireSpeed Dual Connect Modem User Guide ! 7.1 If your computer already has an Ethernet adapter or NIC installed, you may have to disable the adapter or set a static IP address in the PC for the modem. Contact your service provider for more details. Diagnostic Icon Information Panels From the Start Menu, select Programs > Westell > Diagnostic Icon. The Administration Diagnostic Panel opens. See Figure 33. Figure 33.
WireSpeed Dual Connect Modem User Guide To display the Menu screen, right click on the Administration Diagnostic Panel. The Menu screen appears (Figure 36). Choose one of the following options from the Menu screen. Figure 36. Menu screen Modem Browser-This option brings up the Administration Diagnostic Panel if it is has not already been accessed. About-This option displays a screen containing the software version and the copyright date. See Figure 37. Figure 37.
WireSpeed Dual Connect Modem User Guide 2. The Confirmation window appears (Figure 39). Click Yes to confirm that you want to uninstall the diagnostic icon application. Figure 39. Confirm Uninstall 3. When the system is finished uninstalling the diagnostic icon application, the Uninstall Complete window appears (Figure 40). Click Done. Figure 40. Uninstall Complete 030-300196 Rev.
WireSpeed Dual Connect Modem User Guide 9. TECHNICAL SUPPORT INFORMATION 9.1 Westell Technical Support If technical assistance is required, contact Westell by using one of the following options: Phone: 1-630-375-4500 email: global_support@westell.com Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter online service requests. 10. WARRANTY AND REPAIRS Warranty Westell warrants this product to be free from defects at the time of shipment.
WireSpeed Dual Connect Modem User Guide 11. PRODUCT SPECIFICATIONS Dimensions • Width: 6.3 in. (16.0 cm) • Depth: 5.07 in. (12.8 cm) • Height: 1.6 in. (4.0 cm) ADSL • DSL Line Code: Discrete Multi-Tone (DMT) • DSL Rates: 32 kbps to 8 Mbps downstream and 32 kbps to 800 Kbps upstream • Power spectral density: -40 dBm/Hz • DSL Impedance: 100 Ohms • DSL Performance: Performance: per G.992.1, ANSI T1.413. Weight • Approx. 2.0 lbs. (.
WireSpeed Dual Connect Modem User Guide 12. SOFTWARE LICENSE AGREEMENT READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENTCAREFULLY. THIS SOFTWARE IS COPYRIGHTED AND LICENSED (NOT SOLD). BY INSTALLING AND OPERATING THIS PRODUCT, YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC.
WireSpeed Dual Connect Modem User Guide EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE DISKETTES, AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 6. Limitation of Liability.
