2/9/01 WIRESPEED™ BUS-POWERED USB ADSL MODEM INSTALLATION AND USER GUIDE B90-36R305 PN 030-300118 Rev. D February, 2001 . 2001 Westell, Inc.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide CONTENTS INSTALLATION AND USER GUIDE......................................................................................1 INTRODUCTION ....................................................................................................................1 PRODUCT DESCRIPTION ......................................................................................................1 Key Features ....................................................
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide INSTALLATION AND USER GUIDE INTRODUCTION This guide is written for end users and installation personnel. It contains information about the hardware and software installation setup and modem status. This document also contains reference information about the features and interfaces of this product.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide SYSTEM REQUIREMENTS Windows The following specifications are the minimum required for optimum performance of this ADSL modem: • PC with Pentium, Celeron, Xeon or compatible processor • USB V1.0 or V1.1-compliant bus • At least 32 MB RAM • 10 MB of free hard drive space • TCP/IP protocol stack installed • Microsoft Windows 98/98SE, Windows Millennium (ME), Windows 2000 CD-ROM, or the appropriate CAB files. • Internet Explorer 4.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide SAFETY Follow these safety precautions when installing any electronic/telephone equipment: WARNING Risk of electric shock. Voltages up to 140 Vdc (Volts direct current with reference to ground) may be present on telecommunications circuits. 1. Never install any telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide SOFTWARE INSTALLATION Before you start… ADSL Connection: Your ADSL line must be installed and activated by your service provider before you can connect and install your ADSL modem. Windows CD-ROM/CAB Files: Windows users should have their Windows operating system CD-ROM on hand when starting the installation process.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide WINDOWS 98/WINDOWS ME INSTALLATION ! NOTE: The modem software drivers must be installed in the PC before the USB modem is connected to the PC. Because the PC will automatically restart as part of this process, it is important to save and close all open applications before starting the installation.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. The system will search for existing drivers and install them. Figure 3 Figure 4 5. After the drivers have finished loading, the Setup Complete screen appears. Click Finish.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 5 When the DSL Installer screen tells you to plug in your modem, use the instructions in the following Hardware Installation section. 6. Hardware Installation (Windows 98/Windows ME) ! 1. IMPORTANT! Do NOT connect the USB modem to the PC until instructed to do so in the software driver installation procedure for your operating system. Insert the flat rectangular end of the USB cable into the USB port on your computer.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. When the modem is physically connected, the Plug and Play program will recognize the USB modem and install the hardware drivers. Figure 7 Figure 8 5. Click Yes to restart your computer. This completes your installation for Windows 98 or Windows ME. Proceed to the section on creating a dial-up connection for your operating system.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Creating a Dial-Up Connection for Windows 98 NOTE WINDOWS ME USERS: Instructions for creating a Windows ME dial-up connection differ from Windows 98 and are located in a separate section beginning on page 14. Use the following procedure to create your DSL dial-up connection on computers using Windows 98 operating system. 1. From your PC desktop, double click the My Computer icon. Figure 9 2.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 10 3. Double-click Make New Connection. On the Make New Connection screen type a name for your connection. Tab to the Select a device: field and select the DSLWanUsb-Line0 device from the drop-down menu. Figure 11 4. Click Next.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 5. On the Make a New Connection screen, tab to the Telephone number: field and type in 0,38. (Unless directed otherwise by your DSL service provider.) Note: the Country or region code field is not required and can remain at the default setting. Figure 12 6. Click Next. A message informs you that a new Dial-Up Networking has been successfully created and displays the name of the connection. Figure 13 7.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 14 8. Double-click the My Connection icon. Figure 15 9. Enter the user name and password provided by your service provider. 10. Click Connect.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 11. A dialogue box appears briefly indicating user name and password verification. Figure 16 The icon that appears in this dialogue box now appears in the lower right-hand corner of your Task Bar. Clicking this icon displays a dialogue box that shows connection details as illustrated in the following figure. Figure 17 A DSL icon (double arrows) also appears in the lower right-hand corner of your Task Bar at the bottom of your screen.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Creating a Dial-Up Connection for Windows ME Use the following procedure to create your DSL dial-up connection on computers using Windows ME operating system. 1. From your PC desktop, click Start > Settings > Control Panel. Figure 20 2. From the Control Panel window, double-click the Dial-Up Networking icon. The Dial-Up Networking window opens.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 3. Double-click Make New Connection. On the Make New Connection screen type a name to identify your connection. (For example, My Connection, My DSL, R305USB, etc.) Tab to the Select a device: field and select the DSLWanUsb-Line0 device from the drop-down menu. Figure 22 4. Click Next. 5. On the Make a New Connection screen, tab to the Telephone number: field and type in 0,38. (Unless directed otherwise by your DSL service provider.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 6. Click Next. A message informs you that a new Dial-Up Networking has been successfully created and displays the name of the connection. Figure 24 7. Click Finish to return to the Dial Up Networking screen. Figure 25 8. Double-click the My Connection icon.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 26 9. Enter the user name and password provided by your service provider. 10. Click Connect. Figure 27 You have successfully created a dial-up connection for Windows ME.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Uninstalling the USB Driver for Microsoft Windows 98/Windows ME ! The Westell USB driver and its components must be completely removed from the Windows operating system before attempting to reinstall the software. Use the following procedure for Windows 98 or Windows ME. Procedure: 1. From the desktop, click Start > Programs > Westell DSL Modem Driver > Uninstall. The DSL Modem Installer screen appears. Figure 28 2. Click Remove.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. An information screen cautions you not to unplug the USB cable until the Install Wizard has finished. Click OK. Figure 30 5. The InstallShield Wizard appears. Figure 31 6. Wait for the Setup Complete window to appear.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 32 7. Select Yes, I want to restart my computer now and click Finish. Figure 33 8. Click Yes to restart the PC. This completes the uninstall process for Windows 98 and Windows ME.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide WINDOWS 2000 INSTALLATION Windows 2000 Software Installation Procedure 1. Verify that the modem is NOT connected to the PC. 2. Insert the Westell USB Installation CD-ROM into the CD-ROM drive. The program will automatically start and display the Welcome screen. (If the program does not start automatically, choose the CD-ROM drive and click the Setup.exe file to start the program.) Figure 34 Figure 35 3. Click Next.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 36 Figure 37 4. The Digital Signature screen appears. The Windows 2000 drivers do not have a digital signature. Click Yes to continue. 5. After the software drivers have been installed, the Setup Complete screen indicates that the software drivers have been installed.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 38 6. Click Finish. Figure 39 7. When the DSL Installer screen tells you to plug in your modem, use the instructions in the following Hardware Installation section.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Hardware Installation (Windows 2000) ! 1. IMPORTANT! Do NOT connect the USB modem to the PC until instructed to do so in the software driver installation procedure for your operating system. Insert the flat rectangular end of the USB cable into the USB port on your computer. The figure below shows the basic cable connections. POWER READY USB CABLE Figure 40. ADSL Modem Cable Connections 2.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 42 5. Click Finish. 6. The Found New Hardware Wizard screen informs you when the drivers have finished loading. The System Settings Change screen informs you that you must restart your computer for the new settings to take effect. Figure 43 7. Click Yes to restart the computer. After the computer restarts, you are ready to create a DSL dial-up connection.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Creating a Dial-Up Connection for Windows 2000 Use the following procedure to create your DSL dial-up connection on computers using the Windows 2000 operating system. 1. From your PC desktop, click Start > Settings > Control Panel. Figure 44 2. On the Control Panel window, double-click the Network and Dial-Up Connections icon.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 3. Double-click Make New Connection. The Network Connection Wizard opens. Figure 46 4. Click Next.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 5. The Network Connection Type screen appears. Click the option button for Dial-up to private network and click Next. Figure 47 6. The Phone Number to Dial screen appears. In the Phone number field, type 0,38. (Unless directed otherwise by your DSL provider). The Country or region code field is not required and can remain at the default setting. Click Next.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 7. The Connection Availability screen appears. Figure 49 8. Click the option button For all users. Click Next. The Completing the Network Connection Wizard opens. Figure 50 9. Type the name you want to use for this connection in the field provided. (Example, My Connection, My DSL, R305USB, etc.) Click Finish. (Optional. If you would like a connection icon placed on your desktop, check the box: Add a shortcut to my desktop.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 10. A message informs you that a new Dial-Up Networking has been successfully created and displays the name of the connection. You have successfully installed the Westell DSL modem hardware and software drivers. Using Your Dial-Up Connection (Windows 2000) To connect to the Internet with your new DSL dial-up connection, follow these steps: 1. If you created a desktop shortcut, you may double-click on it to start your DSL connection.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 2. From the Network and Dial-Up Connections window, double-click the icon for the new connection you created. The Connect Dial-up Connection screen appears. Figure 52 3. Type the User name and Password given to you by your service provider. 4. Click Dial. 5. The first time you use a new connection, the following screen may appear. Click OK.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 6. A message box appears briefly indicating that user name and password verification are in progress. Figure 54 7. A “connection” icon appears in the lower right-hand corner of your Task Bar at the bottom of your screen. Clicking on this icon opens a Dial-up Connection Status window. Figure 55 8. Click Details to view connection details. 9. Click OK to close this window or click Disconnect to end your DSL connection.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Uninstalling the USB Driver for Microsoft Windows 2000 ! The Westell USB driver and its components must be completely removed from the Windows operating system before attempting to reinstall the software. Use the following procedure for Windows 98. Procedure: 1. From the desktop, click Start > Programs > Westell DSL Modem Driver > Uninstall. The DSL Modem Installer screen appears. Figure 56 2. Click Remove. Figure 57 3.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 58 4. Wait for the Setup Complete screen to appear. Figure 59 5. Select Yes, I want to restart my computer now and click Finish.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 60 6. Click Yes to restart the PC. This completes the uninstall process for Windows 2000.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide MACINTOSH INSTALLATION Macintosh Software Installation Procedure ! NOTE: For optimum performance of this product with all Internet applications, we recommend that your Macintosh computer be upgraded to OS9. This upgrade can be obtained through your local Macintosh reseller. 1. Verify that the modem is NOT connected to the PC. 2. Insert the Westell USB Installation CD-ROM into the CD-ROM drive. Click the Westell ADSL Installer icon.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. The following screen appears: Figure 63 5. Choose Easy Install from the drop-down menu. 6. Click the Install button to begin installation. When finished, the Install Successful message appears. Figure 64 7. Click Quit. Macintosh software driver installation is complete.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Creating a Dial-Up Connection for Macintosh Use the following procedure to create your DSL dial-up connection on Macintosh computers. Dial-Up Configuration (Macintosh) 1. The USB cable should NOT be connected to the computer. 2. From your desktop, click the Apple menu icon, select the Control Panels folder, scroll down and open the Westell ADSL Setup folder. Figure 65 3.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Macintosh Hardware Installation Cable Connections ! 1. IMPORTANT! Do NOT connect the USB modem to the computer until instructed to do so in the software driver installation procedure for your operating system. Insert the flat rectangular end of the USB cable into the USB port on your computer. The figure below shows the basic cable connections. POWER READY USB CABLE Figure 66. ADSL Modem Cable Connections 2.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Connecting to a Remote Network (Macintosh) Follow these steps to set up your Macintosh to connect to a remote network using the USB modem: 1. From Control Panels, open the TCP/IP folder and select PPP from the Connect via: drop-down menu. Figure 67 2. In the Setup section, users with dynamic IP assignments should select Using PPP Server from the Configure: drop-down menu.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. From Control Panel, open the Modem folder and select Westell ADSL USB Modem from the Connect via: drop-down menu. Figure 68 5. In the Setup section, select Westell ADSL USB Modem from the drop-down under Modem:. 6. Check the Ignore dial tone option button. 7. Close this window and Save.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Establishing a PPP Connection (Macintosh) 1. From Control Panels, open the Remote Access folder and enter the appropriate name and password given to you by your service provider. Figure 69 2. Leave the Number field blank on this screen. 3. Before connecting, click Options… to verify your protocol setup. The Options window opens.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 70 4. On the Protocol tab, make sure the Use protocol: drop-down box is set to PPP. Click OK to close the Options window and return to the Remote Access screen. 5. On the Remote Access screen, click Connect to start the connection process. 6. Start your web browser to verify the connection.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Uninstalling the USB Driver for Macintosh ! The Westell USB driver and its components must be completely removed from the operating system before attempting to reinstall the software. Use the following procedure for Macintosh. Procedure: 1. Verify that the modem is NOT connected to the computer. 2. Insert the Westell USB Installation CD-ROM into the CD-ROM drive.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 4. The following screen appears: Figure 73 5. Choose Custom Remove from the drop-down menu. 6. Click the Install button to begin uninstallation. 7. The Removal Successful screen appears. Figure 74 8. Click Quit. The removal process for Macintosh is complete.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide MONITORING WINDOWS PERFORMANCE For Windows operating systems, the Westell WireSpeed™ USB Modem control panel program provides an easy way to view modem performance and ADSL connection status for technical support personnel. To access the control panel, an ADSL connection must be established with your service provider.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 5. Click the Configuration tab. Figure 76. The Configuration Tab 6. Make sure the Modulation drop-down box is set to Multimode.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide 7. Click the System Information tab to display the following information: • Driver Release Number • Firmware Release Number • Control Panel Version Figure 77.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide MONITORING MACINTOSH PERFORMANCE For Macintosh operating systems, the Westell ADSL Setup program provides an easy way to view modem performance and ADSL connection status for technical support personnel. To access the control panel, an ADSL connection must be established with your service provider. ! NOTE: These screens provide reference information is used for troubleshooting and advanced service provider information.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 79. The Configuration Tab Figure 80.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Figure 81. The ATM Tab Figure 82.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide PRODUCT ASSISTANCE AND GENERAL INQUIRIES Product Return Please contact your service provider for product assistance and general inquiries regarding the setup and operation of the modem.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide PRODUCT SPECIFICATIONS DIMENSIONS Height: 1.6 in (4.06 cm), Width: 7.5 in (19.05 cm), Depth: 6.25 in (15.88 cm) WEIGHT Approx. 2.30 lbs (1.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide REGULATORY INFORMATION FCC COMPLIANCE NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
B90-36R305 Bus-Powered USB ADSL Modem Installation and User Guide Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.