Dual-drive Storage System User Manual My Book VelociRaptor Duo User Manual TM External Desktop ® My Book VelociRaptor Duo
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD® at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Storage Device . . . . . . . . . . . . . . . . .
MY BOOK VELOCIRAPTOR DUO USER MANUAL Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . .
MY BOOK VELOCIRAPTOR DUO USER MANUAL 11 About Your WD Storage Device Welcome to your My Book® VelociRaptor™ Duo dual-drive storage device, uniting the extreme speed of two 10,000 RPM WD VelociRaptor® drives with revolutionary Thunderbolt™ technology to set new standards for data transfer speeds and workflow flexibility in high-capacity storage.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Super-fast external boot capability—For information about using your My Book VelociRaptor Duo as an external boot device using Mac OS X 10.6.8 or later operating system, see the Apple Support article at http://support.apple.com/kb/HT4718 or http:// docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp1034.html. User serviceable—When you need to replace a drive, just open the case and do it yourself. No tools are needed.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Optional Accessories For information about optional accessories for WD products, visit: US http://www.shopwd.com or http://www.wdstore.com Canada http://www.shopwd.ca or http://www.wdstore.ca Europe http://www.shopwd.eu or http://www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com and see Knowledge Base answer ID 1048.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Physical Description As shown in Figure 2, the My Book VelociRaptor Duo dual-drive storage device has: • A power/activity LED indicator on the front • The power connector, Thunderbolt ports, and a security slot on the back Thunderbolt Ports Kensington® Security Slot Power Connector Power/Activity LED Figure 2.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Thunderbolt Ports As shown in Figure 2 on page 4, the My Book VelociRaptor Duo dual-drive storage device has two dual-channel Thunderbolt ports that provide a fast, flexible interface for: • Performance—Thunderbolt technology delivers unprecedented data transfer rates thanks to its revolutionary bidirectional I/O throughput. Each Thunderbolt port provides two bidirectional channels, each with theoretically up to 10 Gb/s of bandwidth.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 12 Connecting the Device and Getting Started This chapter provides instructions for: Connecting the Device Installing the WD Drive Utilities Software Connecting the Device 1. Depending on your region, if required, change the AC adapter as follows: Installing Removing Installing Removing 2. Turn on your computer. 3.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 4. Use the Thunderbolt cable to connect either port on the device to your computer: 5. Use the other port on the device to connect additional Thunderbolt peripherals. Note: Thunderbolt technology supports a total of seven devices—your computer and up to six external devices. 6. The device automatically powers up and mounts to your computer. 7.
MY BOOK VELOCIRAPTOR DUO USER MANUAL RAID configurations. The Stripe and Mirror RAID modes of your My Book VelociRaptor Duo device are software configured, and the backup disk encryption feature is not compatible with software-configured RAID devices. If you want to use your device as a backup device with Time Machine on Lion or Mountain Lion, you can either: • Use it in the default striped RAID configuration without backup encryption.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 2. Drag the icon for the WD Drive Utilities software to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Drive Utilities application. 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen (see Figure 3 below and “Managing and Customizing the Device” on page 10). . Figure 3.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 13 Managing and Customizing the Device This chapter includes the following topics: Checking Device Health Managing the RAID Configuration Erasing the Device Drives Registering the Device Restoring the WD Software and Disk Image Safely Dismounting the Device Drives The WD Drive Utilities software makes it easy for you to manage and customize your device for the best possible performance: • Diagnostics—Run diagnostics and status checks to make sure your device drives are
MY BOOK VELOCIRAPTOR DUO USER MANUAL • Quick Drive Test Each device drive has a built-in Data LifeguardTM diagnostic utility that tests the drive for error conditions. The quick drive test checks the drives for major performance problems. The result of a quick drive test is a pass or fail evaluation of the drives’ condition. • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It checks every sector for error conditions, and inserts bad sector markers as required.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Managing the RAID Configuration The initial/default configuration of your My Book VelociRaptor Duo device is as a striped RAID 0 disk array for high-speed/maximum-storage performance.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Changing the Device Configuration CAUTION! Changing the device configuration reformats both drives, which erases all of the data on them. If you have been using the device in one mode and then want to switch to a different mode, back up your files to another storage device before changing the configuration. Note: Changing the device configuration also deletes the WD software and all of the support files, utilities, and user manual files.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 5. On the volume dialog: a. If you want to change the name of a volume, type over the name in the Volume Name box. b. If you are converting to individual drives, select the option to specify the file format for each volume: • HFS+J • ExFAT c.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 8. The first time you configure to a new volume, a message asks if you want to use the device drives to back up with Time Machine: New Mirror Volume New Stripe Volume New Individual Drives Volumes Note: Currently the Encrypt Backup Disk check box only appears on computers using the Lion or Mountain Lion operating system. DO NOT select this check box if you have converted to a RAID volume.
MY BOOK VELOCIRAPTOR DUO USER MANUAL b. Depending on your computer’s operating system: • Using Snow Leopard, click Use as Backup Disk and skip to step 10. • Using Lion or Mountain Lion: - If you want to create a password to secure your backup files, select the Encrypt Backup Disk check box and proceed to step c. - If you do not want to create a password to encrypt your backup files, click Use as Backup Disk and skip to step 10. c.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 2. If you have more than one supported storage device or drive connected to your computer, select the one that you want to erase. 3. Click Drive Erase to display the Drive Erase dialog: For RAID Array Configurations For Individual Drives 4. On the Drive Erase dialog: a. For individual drives, select the check box for each drive that you want to erase: • Erase Drive A • Erase Drive B b.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Important: If you want to save any of the data that is on the device drives, back it up to another device before continuing with the drive erase. f. Click Erase Drive to begin the erase operation. 5. When prompted, type your password and click OK to continue: 6. After the drive erase operation completes, click OK to close the completion message display: 7. Go to http://support.wdc.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 4. Click Registration to display the Registration dialog: 5. On the Registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address box. d. Type the serial number of your My Book VelociRaptor Duo device in the Device serial number box. e. Select your language in the Preferred language box. f. Select or clear the Yes, I want to receive communication...
MY BOOK VELOCIRAPTOR DUO USER MANUAL Safely Dismounting the Device Drives CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the device drives. Use the My Book VelociRaptor Duo Finder listing or desktop icon to safely dismount the device drives: 1. Right- or control-click the My Book VelociRaptor Duo Finder listing or desktop icon and select Eject “My Book VelociRaptor Duo”: Finder Listing Display Desktop Icon Display 2.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 14 Replacing a Drive This chapter includes the following topics: Determining Which Drive Failed Contacting WD Technical Support Removing and Replacing the Drive Determining Which Drive Failed Whether the application is running or not, the WD Drive Utilities software continuously monitors the operational condition of your My Book VelociRaptor Duo drives.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Contacting WD Technical Support After you have determined which drive has failed, go to http://support.wdc.com and see Knowledge Base answer ID 8644 for information about obtaining a replacement drive.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 7. Lift and loosen the thumbscrew that secures the drive cover plate and remove the plate: 2 1 3 8. Using the pull tab, carefully lift the faulty drive out of the enclosure: Note: Though the drives are labeled Drive A and Drive B, it is their enclosure locations that determine the drive designations used by the WD Drive Utilities software. As you view them from the front of the enclosure: The drive in the . . . enclosure slot Is drive . . .
MY BOOK VELOCIRAPTOR DUO USER MANUAL 9. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 10. Replace the drive cover plate and secure it with the thumbscrew: 3 1 2 Note: Do not overtighten the thumbscrew.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 11. Close the top cover and firmly push down on the top cover button until it snaps into place: 1 2 12. If the WD Drive Utilities software is not already running, click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 3 on page 9). 13. Reconnect the AC adapter cable to the power connector on the back of the device enclosure. 14. Reconnect the Thunderbolt cables. 15.
MY BOOK VELOCIRAPTOR DUO USER MANUAL If your device is configured as . . . THEN . . . A striped RAID 0 disk array (continued) c. Click Configuration to display the volume dialog for reconfiguring the RAID array. d. Use the device configuration procedure in “Changing the Device Configuration,” starting at step 5 on page 14 to reconfigure the striped RAID 0 disk array. e. When the reconfiguration completes, the Finder listing and desktop icon for your My Book VelociRaptor Duo device reappear. f.
MY BOOK VELOCIRAPTOR DUO USER MANUAL If your device is configured as . . . THEN . . . JBOD a. Verify that the Finder listing and desktop icon for the My Book VelociRaptor Duo drive that you did not replace reappear. The Finder listing and desktop icon for the new/replacement drive do not appear because you have to format it using the WD Drive Utilities Drive Erase function. b.
MY BOOK VELOCIRAPTOR DUO USER MANUAL 1A Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.
MY BOOK VELOCIRAPTOR DUO USER MANUAL GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com.
MY BOOK VELOCIRAPTOR DUO USER MANUAL product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Index K Accessories, optional 3 KC notice (Republic of Korea) 29 Kensington security slot 5 Kit contents 2 B L Box contents 2 Limited warranty information 30 C O CAUTION about disconnecting the system 20 about erasing the drives 16 China RoHS compliance 29 Compliance, regulatory 28 Configurations, RAID 1 Connecting the device 6 Obtaining service 29, 31 Online support, accessing ii Operating system compatibility 3 Optional accessories 3 A D Device compatibil
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, WD VelociRaptor, and My Book are registered trademarks in the U.S.
