Portable Hard Drive User Manual My Passport Slim User Manual ™ External Portable ® My Passport Slim
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD® at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY PASSPORT SLIM USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT SLIM USER MANUAL Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 50 Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT SLIM USER MANUAL B Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT SLIM USER MANUAL 11 About Your WD Drive Welcome to your My Passport® Slim™ portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection with hardware encryption to help protect your files from unauthorized use.
MY PASSPORT SLIM USER MANUAL WD Drive Utilities™ software—Register your drive, set the drive sleep timer, run diagnostics and more using the WD Drive Utilities software. USB-powered—Powered directly from the USB port on your PC. No separate power supply is needed. Important: For the latest WD product information and news, visit our website at http://www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wd.com/downloads.
MY PASSPORT SLIM USER MANUAL Operating System Compatibility Your My Passport Slim drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems: Windows • Windows XP Mac OS X • Leopard • Windows Vista® • Snow Leopard • Windows 7 • Lion • Windows 8 • Mountain Lion The WD SmartWare software is compatible with the following operating systems: • Windows XP • Windows Vista • Windows 7 • Windows 8 Compatibility can vary, depending on hardware configuration
MY PASSPORT SLIM USER MANUAL Power/Activity LED The power/activity LED shows the drive’s power state as follows: LED Appearance Power State/Activity On steady Idle Fast flashing, approximately 3 times per second Activity Slow flashing, approximately every 2.5 seconds System standby USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s.
MY PASSPORT SLIM USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. 2. Connect the drive to your computer as shown in Figure 3. 3.
MY PASSPORT SLIM USER MANUAL Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup Wizard: 2. Click Next to display the End User License Agreement. 3. Read the license agreement and select the I accept the terms... check box to accept the agreement and activate the Next button. 4. Click Next to display the Custom Setup dialog: 5. On the Custom Setup dialog: a.
MY PASSPORT SLIM USER MANUAL 6. Wait for the installation to complete: 7. When the installation completes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your selections: • Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 on page 8 and “Managing and Customizing the Drive” on page 50).
MY PASSPORT SLIM USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5.
MY PASSPORT SLIM USER MANUAL Figure 6. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers. a. Type your first name in the First Name box. b. Type your last name in the Last Name box. c.
MY PASSPORT SLIM USER MANUAL e. Click OK to display the Select Backup Source and Backup Target screen: Note: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the X close window icon in the upper-right corner of the Select Backup Source and Backup Target screen. Otherwise proceed to step 10. 10.
MY PASSPORT SLIM USER MANUAL • After configuring your Dropbox account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your remote Dropbox folder: b. If the selected backup source has more than one internal hard drive or drive partition, or external hard drives, use the backup source device selector to select the one that you want to back up: 11. In the Backup Target area of the Select Backup Source and Backup Target screen: a.
MY PASSPORT SLIM USER MANUAL 12. Click Next on the Select Backup Source and Backup Target screen to display the Select Backup Plan screen: 13. On the Select Backup Plan screen: a. Select the option for the type of backup that you want to run: • Category Backup—Finds and backs up all of the files of the selected categories on the backup source device. • File Backup—Backs up files or folders that you select from a folder view of the backup source device. b.
MY PASSPORT SLIM USER MANUAL 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up any existing file that is changed or new file that is added: • Continuous Backup—Runs all the time • Scheduled Backup—Runs only on specified days at specified times b.
MY PASSPORT SLIM USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial File Backup Screen Figure 7.
MY PASSPORT SLIM USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The . . . tab display Provides . . .
MY PASSPORT SLIM USER MANUAL The . . . tab display Provides . . . Settings Buttons for opening dialogs to: • Specify the number of backup versions that you want to keep for each file • Specify a different destination folder for retrieved files • Automatically check for WD SmartWare software updates • Configure a remote Dropbox folder for access by the WD SmartWare Pro software See “Settings Tab Display” on page 28.
MY PASSPORT SLIM USER MANUAL Backup Target Device Icons Computer Icon Backup Source Selector Backup Source Device Selector Backup Source Content Gauge Backup Target Content Gauges Figure 8.
MY PASSPORT SLIM USER MANUAL Table 1. Home Tab Functional Description Display Component Description Activation code required icon Not shown in Figure 8 on page 17: Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access. Backup source Dropbox icon Not shown in Figure 8 on page 17: Signifies that you have selected the Dropbox option for backup operations.
MY PASSPORT SLIM USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup source content gauge The content gauge for the selected backup source device shows all of the files that are available for a category-type backup against a blue background in six categories where: This file category Includes files with these extensions Documents .doc, .txt, .htm, .html, .ppt, .xls, .xml, and other document extensions Mail .mail, .msg, .pst.
MY PASSPORT SLIM USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup source device selector When the computer option is selected, lists all of your computer’s internal hard drives, hard drive partitions, and direct-attached drives that are available as a backup source device.
MY PASSPORT SLIM USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup target device icon (continued) Right-clicking a direct-attached drive icon displays a menu with the following options: • Open—Displays the device listing in your computer’s file management utility • Properties—Displays the Windows Drive Properties dialog • Safely remove—Prepares your system to disconnect the drive Note: The Safely remove option is not available for non-WD drives.
MY PASSPORT SLIM USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Device display scroll pointers Not shown in Figure 8 on page 17: Scroll Pointers One installation of the WD SmartWare software supports as many external devices as you system can handle. When the number of connected devices exceeds the display capacity, the WD SmartWare software displays left/right device display scroll pointers so you can see them all.
MY PASSPORT SLIM USER MANUAL Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the folder structure of the selected backup source device Use the WD SmartWare Backup tab displays to select the files or categories of files that you want to back up and control the backup operation.
MY PASSPORT SLIM USER MANUAL Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this configuration, the advanced backup area is blank.
MY PASSPORT SLIM USER MANUAL Table 2.
MY PASSPORT SLIM USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder Box and Browse Button Select a Destination for Retrieved Files Display Retrieve Files Option Buttons Retrieve Some Files Selection Box Start Retrieving/Cancel Retrieving Toggle Button Select Content to Retrieve Display Figure 10. Retrieve Tab Displays Table 3.
MY PASSPORT SLIM USER MANUAL Table 3. Retrieve Tab Functional Description (Continued) Display Component Description Retrieve destination option buttons Specify where you want to copy the files retrieved from the selected backup target device: Retrieve files option buttons • To the Original Places copies the retrieved files to the same location that they were backed up from. • To a Retrieved Content Folder copies all of the retrieved files to a single folder.
MY PASSPORT SLIM USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display. Figure 11. Settings Tab Display Table 4. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software.
MY PASSPORT SLIM USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 12 and Table 5 for a brief functional description of the Help tab display. Learning Center Topic Buttons Contact Us Link Support Link WD Store Link Online User Manuals Link Figure 12. Help Tab Display Table 5.
MY PASSPORT SLIM USER MANUAL 4 1 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device—music, movies, photos, documents, email, and other files. Continuous backup instantly makes a second copy whenever you add or change a file on the selected backup source device.
MY PASSPORT SLIM USER MANUAL • Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder: b. If the selected backup source device has more than one internal hard drive, multiple drive partitions, or external hard drives, use the backup source device selector to select the one that you want to back up: 2. In the Backup Target area of the Home screen: a.
MY PASSPORT SLIM USER MANUAL b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your backups: Selecting . . . Performs a backup . . . Hourly Every hour, on the hour. Daily On the selected days of the week, at the selected time: a. Select or clear the Days check boxes to specify the days of the week that you want to run your backup. b. Use the at selection box to specify the time of day that you want to run your backup.
MY PASSPORT SLIM USER MANUAL b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauges. d. Click Enable Backup to begin backing up all categories of files on the backup source device, at the specified backup frequency, and skip to step 11 on page 37.
MY PASSPORT SLIM USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories of files that you want to exclude from the backup. • Select the check boxes for the categories of files that you want to include in the backup. d. Click Apply Changes to create a custom backup plan and refresh the content gauges. e.
MY PASSPORT SLIM USER MANUAL 9. To back up all of the files and folders on the selected backup source device: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen. If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK at the Switching Backup Plan prompt. b. In the backup by files selection box, select the check box for the backup source device: c.
MY PASSPORT SLIM USER MANUAL 10. To backup selected files or folders from the selected backup source device: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen. If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK at the Switching Backup Plan prompt. b. In the backup by files selection box, open the folder structure: c.
MY PASSPORT SLIM USER MANUAL 11. During the backup: • A progress bar and message indicate the amount of data that has been backed up. • For a category backup: - The blue background for categories of files in the content gauge for the backup source device changes to yellow/amber for all of the files that have not yet been backed up. - The gray background for categories of files in the content gauge for the backup target device changes to blue as the backup completes.
MY PASSPORT SLIM USER MANUAL 5 1 Retrieving Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy them to either: • Their original locations on the backup source device • A special retrieve content folder Retrieve is generally a five-step process: 1.
MY PASSPORT SLIM USER MANUAL • Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one internal hard drive or drive partition, or multiple external hard drives, use the backup source device selector to specify the one that you want to copy retrieved files to: 2. In the Backup Target area of the Home screen: a.
MY PASSPORT SLIM USER MANUAL IF you have . . . THEN the WD SmartWare software displays the . . . Created multiple backup volumes on the selected Select a volume to retrieve from dialog with the available volumes listed in the Backed Up Volumes selection box: retrieve source (backup target) device from either: • Different internal hard drives or hard drive partitions on the backup source device • Different backup source devices In this case: a.
MY PASSPORT SLIM USER MANUAL 5. Click Next to display the Select content to retrieve... dialog. IF you want to retrieve . . . from the selected backed up volume THEN select the . . . All of the files Retrieve All Files option and skip to step 7 on page 41. Selected files or folders Retrieve Some Files option to open the Retrieve Some Files selection box and proceed to step 6. 6. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want.
MY PASSPORT SLIM USER MANUAL 8. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. • A Cancel Retrieving button is available for stopping the retrieve. 9. A Retrieval accomplished message signifies completion of the retrieve. A Partial retrieve accomplished message means that all of the files you selected for the retrieve were not copied to the specified retrieve location.
MY PASSPORT SLIM USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. CAUTION! The WD Security software uses your password to electronically lock and unlock your drive.
MY PASSPORT SLIM USER MANUAL 4. Click the I understand check box to signify that you accept the risk. 5. Type your password in the Choose a password box, using up to 25 characters. 6. Retype your password in the Verify password box. 7. Type a hint to help remember your password in the Password hint box. 8. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive on this computer. 9.
MY PASSPORT SLIM USER MANUAL Unlocking the Drive with the WD Security or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer, starting either the WD Security or WD Drive Utilities software displays the Unlock Drive dialog: This happens either: • Automatically if you only have only one locked drive connected to your computer • When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have
MY PASSPORT SLIM USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when you created your password, the WD SmartWare software displays a Drive is locked message in place of the content gauge for your drive: 1.
MY PASSPORT SLIM USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Drive Utilities, WD Security, or WD SmartWare software installed, you can use the WD Drive Unlock utility to unlock the drive there. The WD Drive Unlock utility is on a virtual CD drive that appears in your computer's file management utility display. 1.
MY PASSPORT SLIM USER MANUAL Changing Your Password 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported drive connected to your computer, select the one with the password that you want to change. 3. Type your current password in the Password box. 4. Select the Change Password option. 5.
MY PASSPORT SLIM USER MANUAL CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session.
MY PASSPORT SLIM USER MANUAL 17 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD Software and Disk Image Using the WD Quick View Icon After you have installed the WD SmartWare software, the WD Quick View icon displays in the system
MY PASSPORT SLIM USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by hovering the pointer over the WD Quick View icon in the taskbar: Safely Disconnecting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the drive.
MY PASSPORT SLIM USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. 1. Open the WD Drive Utilities software by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 8. 2.
MY PASSPORT SLIM USER MANUAL 4. Click Registration to display the Registration dialog: 5. On the Registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address box. d. Select your language in the Preferred language box. e. Select or clear the Yes, I want to receive communication...
MY PASSPORT SLIM USER MANUAL • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It tests every sector for error conditions, and inserts bad sector markers as required. The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so fast, running the SMART status check and the quick drive test provides a high level of assurance with minimal inconvenience.
MY PASSPORT SLIM USER MANUAL WD Drive Utilities provides two ways to erase your drive, depending on whether it is locked or not: IF your drive is . . . AND you . . . THEN see . . . Not locked, Want to erase the drive, “Using the Drive Erase Function” in the next section. Locked Have forgotten or lost your password and must erase the drive, “Using the WD Drive Unlock Utility” on page 56 Using the Drive Erase Function To erase your drive when it is not locked: 1.
MY PASSPORT SLIM USER MANUAL Using the WD Drive Unlock Utility To erase your drive when it is locked and you have forgotten or lost your password: 1. Start the WD Drive Unlock utility by either: • Using your computer’s file management utility to open the WD Unlocker virtual CD and double-clicking the Unlock.exe application • Clicking Start > My Computer, and double-clicking the WD Unlocker virtual CD listed under Devices with Removable Storage 2. Make five attempts to unlock the drive by: a.
MY PASSPORT SLIM USER MANUAL 4. Click Erase Drive to display a warning about erasing all of the data on the drive: 5. Read the warning and select the I understand check box to signify that you accept the risk. 6. Click Erase. After the drive erase operation completes, go to http://support.wd.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your drive. Note: Erasing your drive also removes your password.
MY PASSPORT SLIM USER MANUAL 18 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Specifying a Different Retrieved Content Folder Checking for Software Updates Configuring a Remote Dropbox Account Uninstalling the WD Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file.
MY PASSPORT SLIM USER MANUAL 3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve Folder dialog: 4. On the Set Retrieve Folder dialog: a. Click Browse and use the browse function to identify the new retrieve folder. b. Click Apply. Checking for Software Updates When enabled, the Software Updates option automatically checks for WD SmartWare software updates. This ensures that you are always using the most-recent software version.
MY PASSPORT SLIM USER MANUAL 3. Click Select Account to display the Dropbox Login Required dialog: 4. On the Dropbox Login Required dialog: a. Click Sign In. The WD SmartWare Pro software initiates a Dropbox connection request on your behalf and uses your Web browser to access the Dropbox website at https://www.dropbox.com/. b.
MY PASSPORT SLIM USER MANUAL Uninstalling the WD Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. Your backup files will still be there, but you will have to manually reenable each backup after reinstalling the WD SmartWare software. (See “Backing Up Files” on page 30.) Use your operating system’s Add or Remove Programs function to uninstall the WD software from your computer. Uninstalling on Windows XP 1. Click Start > Control Panel. 2.
MY PASSPORT SLIM USER MANUAL 19 Using the Drive with a Mac The My Passport drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition. This chapter includes the following topics: Reformatting the Drive Restoring the WD Software and Disk Image Reformatting the Drive CAUTION! Reformatting the drive erases all its contents.
MY PASSPORT SLIM USER MANUAL 10 1 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com and search our knowledge base for more help.
MY PASSPORT SLIM USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.
MY PASSPORT SLIM USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES Driver is installed automatically when you install the WD software.
MY PASSPORT SLIM USER MANUAL 4. Select Install the software automatically and click Next: 5.
MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Install from a list or specific location and click Next: 4. Browse to My Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver.
MY PASSPORT SLIM USER MANUAL d. Click Next: 5.
MY PASSPORT SLIM USER MANUAL Installing on Windows Vista Computers After connecting the drive as shown in Figure 3 on page 5, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware screen. If they appear, close them.
MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online: 3. At the Install the disc that came with your WD SES Device prompt, click I don’t have the disc.
MY PASSPORT SLIM USER MANUAL 4. Browse to Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: 5.
MY PASSPORT SLIM USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
MY PASSPORT SLIM USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6.
MY PASSPORT SLIM USER MANUAL 1B Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
MY PASSPORT SLIM USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe.
MY PASSPORT SLIM USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
MY PASSPORT SLIM USER MANUAL Index A Accessories, optional 3 Activation code required icon 18 Advanced backup area, Backup tab displays 23, 24 Alerts, flashing icon 51 B Backed Up Volumes selection box 26 Backup about backing up files 30 files content box 33, 34, 36 procedure 30 schedule reminder button 25 screens 23 initial 14 Backup source computer icon 17, 18 content gauge Backup tab displays 23, 25 Home tab display 17, 19 device selector 17, 20 Dropbox icon 18 selector 17, 20 Backup tab displays advan
MY PASSPORT SLIM USER MANUAL File History button 28 Flashing icon alerts 51 Free trial countdown icon 22 Full media scan 54 N No writable partition icon 22 O GNU general public license 76 GPL software 76 Online User Manuals link 29 Opening WD SmartWare software 50 Operating systems 3 Optional accessories 3 H P Handling precautions 4 Hardware 2 Help tab display Contact Us link 29 description 29 functional overview 16 Learning Center topic buttons 29 Online User Manuals link 29 Support link 29 WD Stor
MY PASSPORT SLIM USER MANUAL ackup Plan screen 12 Backup Frequency screen 12, 31 Backup Source and Backup Target screen 10 Service 75 Set Backup Frequency button 23, 25, 31 File History dialog 58 Retrieve Folder dialog 59 Sleep Timer dialog 52 Settings tab display description 28 Dropbox Account button 28 File History button 28 functional overview 16 Retrieve Folder button 28 Software Updates button 28 SMART status check 53 Software Settings Dropbox Account 59 File History 58 Retrieve Folder 58 Software Upd
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
