® User Manual My Book User Manual External Desktop My Book
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD® at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY BOOK USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK USER MANUAL 6 Retrieving Backed Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using the WD Quick View Icon. . . . . . .
MY BOOK USER MANUAL A Installing the SES Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK USER MANUAL 11 About Your WD Drive Welcome to your My Book® external hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-touse, automatic, continuous backup software and drive lock security protection. WD's best-selling My Book USB external hard drive features WD SmartWare™ software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly.
MY BOOK USER MANUAL Important: For the latest WD product information and news, visit our website at http://www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads.
MY BOOK USER MANUAL Compatibility can vary, depending on hardware configuration and operating system. For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update. Disk Drive Format Your My Book drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems.
MY BOOK USER MANUAL Power Button Use the power button to safely power down the drive and avoid data loss or damage to the drive. The power button only works when the WD SmartWare software is installed on your computer. Note: If you disconnect the drive after using the power button to turn it off, when you reconnect it to your running computer, the drive automatically powers on.
MY BOOK USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing WD SmartWare software. It includes the following topics: Connecting the Drive Getting Started with the WD SmartWare Software Getting Started Without the WD SmartWare Software Connecting the Drive 1. Depending on your region, if required, change the power adapter as follows: Installing Installing Removing Removing 2. Turn on your computer. 3.
MY BOOK USER MANUAL 4. If a Found New Hardware screen appears, click Cancel to close it. The WD SmartWare software that is on the drive installs the proper driver for your My Book drive. 5. Verify that the My Book drive appears under My Computer in Windows Explorer. 6. Several different screens might also appear, depending on your computer’s operating system: IF your operating system is . . . THEN . . . Windows XP Proceed to step 7. Windows Vista, Windows 7, or Windows 8 Skip to step 9 on page 7. 7.
MY BOOK USER MANUAL 9. For Windows Vista, Windows 7, or Windows 8, two or three screens might appear, depending on whether the AutoRun (AutoPlay) function is enabled or disabled: IF AutoRun (AutoPlay) is . . . on your computer, THEN . . . Enabled Proceed to step a. Disabled Skip to step b. a. With AutoRun (AutoPlay) enabled, click Open folder to view files on the AutoPlay screen and double-click the WD SmartWare application file to display the Welcome to WD SmartWare screen (see Figure 4 on page 6).
MY BOOK USER MANUAL 2. Read the license agreement and click Accept to continue. 3. Wait for the software installation to complete. This could take several minutes. 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD SmartWare software displays . . . Install WD SmartWare The initial Backup Plan Selection screen for selecting the type of backup that you want to perform. See Figure 5 and proceed to step 5.
MY BOOK USER MANUAL Note: The initial Backup screens only appear one time—the first time you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial Category Backup Screen Initial File Backup Screen Figure 6.
MY BOOK USER MANUAL WD SmartWare Initial Drive Setting Screen (After selecting Skip Backup at step 7 or Continue to Settings at step 7 on page 10) Drive Management Initial Drive Settings Screen (After selecting Install Drive Settings at step 1 on page 7) Note: The initial Drive Settings screens only appear one time—the first time you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Figure 7.
MY BOOK USER MANUAL b. After password protecting or registering your drive, click Continue to close the initial Drive Settings screen and display the WD SmartWare Home screen (Figure 8 on page 15). This completes the getting started procedure after selecting Install WD SmartWare and skipping the backup. 9. On the initial Drive Settings screen: a. See: - “Password Protecting the Drive” on page 27 - “Registering the Drive” on page 44 b.
MY BOOK USER MANUAL To forego these performance features and get started without installing the WD SmartWare software: 1. Click Do Not Install at the What would you like to do? prompt to display the Continue without installing WD SmartWare? prompt: 2. Click: • Continue without Install if you still do not want to install the WD SmartWare software. • Go Back if you have changed your mind and do want to install the WD SmartWare software.
MY BOOK USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Displays Backup Tab Displays Retrieve Tab Displays Settings Tab Displays Help Tab Display All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The . . . tab display Provides . . .
MY BOOK USER MANUAL The . . . tab display Provides . . . Retrieve Three full-screen dialogs for selecting the: • Backup volume that you want to retrieve files from • Destination on your computer where you want to copy the retrieved files • Files that you want to retrieve See “Retrieve Tab Displays” on page 21. Settings One of two dialogs, depending on whether you install the full version or the drive management version of the WD SmartWare software.
MY BOOK USER MANUAL • Drive management Home tab display Use the drive management Home tab display to view the content gauge for each connected My Book drive or other supported device and select the one you want to customize. See Figure 8 and Table 1 on page 16 for a brief functional description of the Home tab displays. WD SmartWare Home Tab Display Your Computer Icon Your Computer Content Gauge Drive Management Home Tab Display My Book Drive Icon My Book Drive Content Gauge Figure 8.
MY BOOK USER MANUAL Table 1. Home Tab Functional Description Display Component Description Your computer icon Provides a graphic representation and name of the internal hard drive or drive partition on your computer that the WD SmartWare software will access for backup and retrieve functions. Right-clicking the icon and clicking Properties displays the Windows System Properties dialog: Internal drive selector box (Not shown in Figure 8 on page 15.
MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Drive display scroll pointers (Not shown in Figure 8 on page 15.) One installation of the WD SmartWare software supports as many drives as you system can handle.
MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Your computer’s content gauge (continued) Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for a category-type backup, including: system files, program files, applications, working files like .tmp and .log files, and any files that are stored in a Temp folder.
MY BOOK USER MANUAL Backup by Files Display Backup by Category Display Your Computer Content Gauge My Book Drive Content Gauge Category/File Backup Toggle Button Advanced Backup Area Start/Stop Backup Toggle Button Figure 9. Backup Tab Displays Table 2. Backup Tab Functional Description Display Component Description Your computer’s content gauge Same as the content gauge for your computer’s hard drive on the Home tab display. (See “Your computer’s content gauge” on page 17.
MY BOOK USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all of your files. In this configuration, the advanced backup area is blank.
MY BOOK USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Start/Stop Backup toggle button Controls backup operations by starting and stopping the backup. Switch to Category/File Backup toggle button Switches the backup mode between categories and individual files: • Category mode—Backs up files according to their categories, as shown in the content gauges for your computer and your drive.
MY BOOK USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder Box and Browse Button Select a Destination for Retrieved Files Display Retrieve Files Option Buttons Retrieve Some Files Selection Box Start Retrieving/Cancel Retrieving Toggle Button Select Content to Retrieve Display Figure 10. Retrieve Tab Displays Table 3.
MY BOOK USER MANUAL Table 3.
MY BOOK USER MANUAL Settings Tab Displays See Figure 11 and Table 4 for a brief functional description of the Settings tab displays. WD SmartWare Settings Tab Display Drive Management Settings Tab Display/Drive Settings Screen WD SmartWare Software Settings Screen WD SmartWare Drive Settings Screen Figure 11. Settings Tab Displays Table 4.
MY BOOK USER MANUAL Table 4. Settings Tab Functional Description (Continued) Display Component Description Security button Depending on whether your drive is already password protected or not, displays the: • Set Security dialog for creating a password • Your Drive is Secure dialog for changing your password or turning off the drive lock feature Set Up Drive button Displays the Drive Settings dialog for securing, managing, and customizing your drive.
MY BOOK USER MANUAL Table 5. Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Learning Center topic buttons Provide links to display the main Learning Center help topics: Online User Manuals link • Overview • Backup • Retrieve • Manage & Customize Uses your Web browser to connect to the user manual page for WD SmartWare manuals at: http//www.wdc.
MY BOOK USER MANUAL 14 Securing the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. CAUTION! The WD SmartWare software uses your password to electronically lock and unlock your drive.
MY BOOK USER MANUAL e. Read the warning about the possibility of data loss if you forget your password. f. Click the I understand check box to signify that you accept the risk. g. Click Save Security Settings. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session.
MY BOOK USER MANUAL 1. If the WD SmartWare Unlock your drive dialog does not appear automatically, click the drive image above the Drive is locked message to display it: 2. Type your password in the Password box. 3. If you want to avoid this dialog in the future, select the Remember my password on this computer check box. 4. Click Unlock.
MY BOOK USER MANUAL Changing Your Password 1. Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 11 on page 24). 2. If you opened the WD SmartWare Settings tab display, click Set Up Drive to display the WD SmartWare Drive Settings screen. 3. On the Drive Settings screen, click Security to display the Your Drive is Secure dialog: 4. On the Your Drive is Secure dialog: a. Type your current password in the Password box. b.
MY BOOK USER MANUAL 3. On the Drive Settings screen, click Security to display the Your Drive is Secure dialog: 4. On the Your Drive is Secure dialog: a. Type your password in the Password box. b. Select the Remove security option. c. Click Update Security Settings to remove password protection from your drive and redisplay the Set Security dialog.
MY BOOK USER MANUAL 15 Backing Up Your Computer Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to your My Book drive—music, movies, photos, documents, email, and other files.
MY BOOK USER MANUAL 3. On the Backup screen: IF you want to back up . . . on the internal hard drive, THEN . . . All of the categories of files Proceed to step 4. Selected categories of files Skip to step 5. All of the files and folders Skip to step 6 on page 34. Selected files or folders Skip to step 7 on page 35. 4. To back up all of the categories of files on the internal hard drive: a.
MY BOOK USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories of files that you want to exclude from the backup. • As required, select the check boxes for the categories of files that you want to include in the backup. d. Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book drive. e.
MY BOOK USER MANUAL 7. To backup selected files or folders: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen. If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK on the Switching Backup Plan dialog. b. In the backup by files selection box, click the pointers to open the folder structure: c.
MY BOOK USER MANUAL 9. Appearance of a backup successfully finished message means that the backup completed normally. If any files could not be backed up, the WD SmartWare software displays a: • Caution message indicating the number of files involved • View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up.
MY BOOK USER MANUAL 16 Retrieving Backed Up Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your My Book drive and copy them to either: • Their original locations on your computer • A special retrieve folder Retrieve is generally a five-step process: 1. Select the My Book drive to retrieve files from on the Home screen. 2.
MY BOOK USER MANUAL IF you have . . . THEN the WD SmartWare software displays the . . . Created a single backup on the selected My Book drive from your computer, Select a destination for retrieved files dialog: Proceed to step 3 on page 39.
MY BOOK USER MANUAL 3. On the Select a destination for retrieved files dialog: IF you want to copy your retrieved files to . . . THEN select the . . . option. Their original locations on your computer’s internal hard drive, To the Original Places A retrieved content folder, In a Retrieved Content Folder Note: The To the Original Places option is not available if you selected a backup volume from another computer at step 2 on page 37.
MY BOOK USER MANUAL 5. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box by typing the name (or partial name) of the file or folder: • Select the Show older files check box to display the different backed up versions of your files: • Select the Show deleted files check box to display backed up files that have been deleted: • Select the View icon to list individual files.
MY BOOK USER MANUAL 17 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Monitoring Icon Alerts Safely Disconnecting the Drive Customizing Your Drive Settings Registering the Drive Checking Drive Health Setting the Drive Sleep Timer Erasing the Drive Enabling the Backup and Retrieve Functions Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you have instal
MY BOOK USER MANUAL Checking Drive Status Hover the pointer over the WD Quick View icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked: Monitoring Icon Alerts The WD Quick View icon flashes to indicate drive status: IF the WD SmartWare icon flashes . . . THEN the drive might be . . . Green and white, Locked or in a format that the WD SmartWare software does not understand (non-Windows format in a Windows environment). Red and white, Overheated.
MY BOOK USER MANUAL Using the Drive Power Button 1. Press the power button on the back of the My Book drive. You might hear the drive power down. 2. Wait for the power/activity LED to turn off before disconnecting the drive from the computer. Using the Home screen drive icon 1. Right-click the drive icon on the WD SmartWare Home screen and select the Safely remove option: You might hear the drive power down. 2. Wait for the power/activity LED to turn off before disconnecting the drive from the computer.
MY BOOK USER MANUAL To customize your drive settings for the best possible performance, on either the WD SmartWare Drive Settings screen or the drive management Drive Settings screen (see Figure 11 on page 24): IF you want to . . . THEN click . . . AND see . . . Use a password to keep others from accessing the files on your drive, Security “Password Protecting the Drive” on page 27. Change your password, Security “Changing Your Password” on page 30.
MY BOOK USER MANUAL 4. On the Drive Settings screen), click Registration to display the Register Drive dialog: 5. On the Register Drive dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address box. d. Select your language in the Preferred language box. e. Select or clear the Yes, I want to receive communication...
MY BOOK USER MANUAL • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It tests every sector for error conditions and inserts bad-sector markers as required. The complete drive test can take several hours to complete, depending on the size and data configuration of your drive. The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive.
MY BOOK USER MANUAL 3. On the Drive Settings screen, click Sleep Timer to display the Set Sleep Timer dialog: 4. On the Set Sleep Timer dialog: a. In the Turn off Drive box, select the inactivity time interval at which you want to turn off the drive. b. Click Set Timer to save and implement your sleep timer selection. Erasing the Drive CAUTION! Erasing your drive permanently deletes all of the data on your drive.
MY BOOK USER MANUAL 4. On the Erase Drive dialog: a. Read the warning about the loss of data if you erase your drive. b. Select the I understand check box to signify that you accept the risk. c. Click Drive Erase. After the drive erase operation completes, see “Restoring the WD SmartWare Software and Disk Image” on page 50. Note: Erasing your drive also removes your password.
MY BOOK USER MANUAL 3. The fifth invalid password attempt displays the Too Many Password Attempts prompt: 4. Read the warning about the loss of data if you erase your drive. 5. Click the I understand check box to signify that you accept the risk. 6. Click Format to erase your drive. After the drive erase operation completes, see “Restoring the WD SmartWare Software and Disk Image” on page 50. Note: Erasing your drive also removes your password.
MY BOOK USER MANUAL Restoring the WD SmartWare Software and Disk Image In addition to deleting all of the data on your My Book drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files.
MY BOOK USER MANUAL 18 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Specifying a Different Retrieve Folder Checking for Software Updates Uninstalling the WD SmartWare Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you.
MY BOOK USER MANUAL 2. Click the Settings tab and Set Up Software to display the Software Settings screen (see Figure 11 on page 24). 3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve Folder dialog: 4. On the Set Retrieve Folder dialog: a. Click Browse and use the browse function to identify the new retrieve folder. b. Click Apply.
MY BOOK USER MANUAL Uninstalling the WD SmartWare Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. You must restart the backup job manually after reinstalling the software. (See “Backing Up Your Computer Files” on page 32.) Use your operating system’s Windows Installer utility to uninstall the WD SmartWare software: 1. Click Start > (All) Programs > Western Digital > WD SmartWare > Uninstall WD SmartWare. 2. Click Yes at the Are you sure... prompt.
MY BOOK USER MANUAL 19 Using the Drive with a Mac The My Book drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems.
MY BOOK USER MANUAL 4. Verify that the My Book drive appears under DEVICES in the Sidebar area of your Finder display: 5. If the External disks check box is selected on your Finder Preferences dialog, the My Book icon appears on your desktop: 6.
MY BOOK USER MANUAL 7. Depending on your computer’s operating system: • Using Leopard or Snow Leopard, click Use as Backup Disk and skip to step 8. • Using Lion or Mountain Lion: - If you want to create a password to secure your backup files, select the Encrypt Backup Disk check box and proceed to step a. - If you do not want to create a password to encrypt your backup files, click Use as Backup Disk and skip to step 8. a.
MY BOOK USER MANUAL 1. Double-click the My Book icon and then double-click the Extras folder on the screen that displays: 2. Double-click the WD +TURBO Installer icon: 3. Click Install on the WD +TURBO Driver Installer screen: 4. Read the license agreement and click Accept to continue. 5. A message informs you that installing the drivers requires you to restart your computer to make them active: Click Yes to continue.
MY BOOK USER MANUAL 6. Type the password that you normally use to access the computer in the Password box and click OK: 7. As prompted, when the installation completes, click Yes to restart the computer: 8. When the computer restarts, the My Book icon now looks like this, where “MY BOOK” is the name you assigned to the volume when you reformatted the drive for use with the Mac computer: Your My Book drive is now ready to use as an enhanced-performance external storage device.
MY BOOK USER MANUAL 2. The WD SmartWare Software Installer screen displays: 3. Click Install. 4. Read the license agreement and click Accept to continue. 5. Type the password that you normally use to access the computer in the Password box and click OK: 6. Wait for the installation to complete. This could take several minutes: 7. When the installation completes, the WD SmartWare Home screen displays (see Figure 13 on page 60).
MY BOOK USER MANUAL Figure 13.
MY BOOK USER MANUAL In the Content Gauge for your My Book drive, the Additional Files category includes all of the files shown in the used space portion of your drive properties. This space is not available for backups. Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software—before performing your first backup—represents the system and hidden files that your computer’s operating system put there when you installed the drive.
MY BOOK USER MANUAL Checking Drive Status Use the WD Quick View icon to determine whether the drive is locked (encrypted), how full the drive is, the drive’s serial number, and the temperature condition of the drive. 1. Click the WD Quick View icon to display a list of drives and select the My Book drive: 2. If the drive is unlocked (not encrypted), the submenu shows the serial number of the drive, the space available, and the temperature condition. If the drive is locked: a.
MY BOOK USER MANUAL Safely Dismounting the Drive You can safely dismount the drive using either the: • WD Quick View icon • My Book icon • Drive power button CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. Using the WD Quick View Icon 1. Click the WD Quick View icon to display a list of drives. 2.
MY BOOK USER MANUAL Using the Drive Power Button 1. Press the power button on the back of the My Book drive. You might hear the drive power down. 2. Wait until the drive icon to disappear from the desktop before disconnecting the drive from the computer.
MY BOOK USER MANUAL 2. Select the My Book drive and then click Unlock Drive: 3. Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock utility screen: 4. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock utility screen.
MY BOOK USER MANUAL 2. Type your password in the Password box and click Unlock Drive on the WD Drive Unlock utility screen: 3. Click Exit at the Your drive is now unlocked prompt to close the WD SmartWare Drive Unlock utility screen. Uninstalling the WD SmartWare Software Important: You can easily uninstall the software. However, you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations.
MY BOOK USER MANUAL 2. Select the Uninstall check box on the WD SmartWare Installer for Mac screen to display the Uninstall WD SmartWare dialog: 3. If you want to keep WD Quick View installed to discover network-attached WD storage devices and provide drive status information, clear the Uninstall WD Quick View check box. 4. Click Uninstall. 5. Type the password that you normally use to access the computer in the Password box and click OK: 6. Wait for the uninstallation to complete.
MY BOOK USER MANUAL 7. Reappearance of the WD SmartWare Software Installer screen signifies that the software has been uninstalled: 8. Click Quit to close the WD SmartWare Installer for Mac screen.
MY BOOK USER MANUAL 10 1 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.
MY BOOK USER MANUAL Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to install the appropriate chipset support for your motherboard. Refer to your motherboard or system manual for more information. Q: What happens when a USB 3.0 or USB 2.0 device is plugged into a USB 1.1 port or hub? A: USB 3.0 and USB 2.
MY BOOK USER MANUAL 1A Installing the SES Driver This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers If you decide to not install the WD SmartWare software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Book drive to your computer.
MY BOOK USER MANUAL 4. Select Install the software automatically and click Next: 5.
MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Install from a list or specific location and click Next: 4. Browse to My Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver.
MY BOOK USER MANUAL d. Click Next: 5. When the installation completes, click Finish: Installing on Windows Vista Computers After you physically connect the drive as shown in Figure 3 on page 5, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware screen. If they appear, close them.
MY BOOK USER MANUAL Installing the Driver Automatically To install the SES driver automatically, your computer must be connected to the Internet: 1. Verify that your computer is connected to the Internet. 2. On the Found New Hardware wizard screen, click Locate and install driver software: 3.
MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online: 3. At the Install the disc that came with your WD SES Device prompt, click I don’t have the disc.
MY BOOK USER MANUAL 4. Browse to Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: 5.
MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
MY BOOK USER MANUAL 3. Click Browse my computer for driver software: 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next to continue. 6.
MY BOOK USER MANUAL 1B Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.
MY BOOK USER MANUAL GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.
MY BOOK USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
MY BOOK USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone number shown in the front of this document.
MY BOOK USER MANUAL product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS.
MY BOOK USER MANUAL Index A Accessories, optional 2 Advanced backup area, Backup tab displays 20 Alerts, flashing icon 42 B Backed Up Volumes selection box 22 Backup about backing up files 32 files content box 33, 34, 35 procedure 32 Backup tab displays advanced backup area 20 description 18 drive content gauge 19 functional overview 13 Start/Stop Backup toggle button 21 Switch to Category/File Backup toggle button 21 your computer’s content gauge 19 Box contents 2 Browse button, Retrieve tab displays 22
MY BOOK USER MANUAL Home tab displays description 14 drive content gauge 18 drive display scroll pointers 17 drive icon 16 functional overview 13 Internal drive selector box 16 your computer icon 16 your computer’s content gauge 17 Preferences button 24 options, setting 52 Product features 1 Product registration 4 I Reformatting the drive 54, 69 Register Drive screen 45 Registering your drive 44 Registration button 24 Registration, online 4 Regulatory compliance 80 Requirements, operating systems 2 Rest
MY BOOK USER MANUAL Set Up Drive button 25 Set Up Software button 25 Setting the drive sleep timer 46 Settings tab displays description 24 Drive Erase button 24 File History button 24 functional overview 14 Preferences button 24 Registration button 24 Retrieve Folder button 24 Security button 25 Set Up Drive button 25 Set Up Software button 25 Sleep Timer button 25 Sleep Timer button 25 SMART Status Check 45 Software Settings preferences 52 retrieve folder 51 Space available on a Mac 66 on Windows 42 Start
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
