Pro Edition II ™ User Manual External Desktop My Book ™
Table of Contents 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . .
8 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Frequently Asked Questions — USB Information. . . . . . . . . . . . . . . . 21 Frequently Asked Questions — Installation. . . . . . . . . . . . . . . . . . . . . 22 10 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK PRO EDITION II USER MANUAL 1 Getting Started Thank you for purchasing My Book™ Pro Edition™ II, the storage solution of choice for creative professionals, workgroups, small offices, and anyone looking for extra assurance of data safety. This user manual provides step-by-step installation instructions and other important information regarding your WD product. For the latest WD product information and news, visit our website at www.westerndigital.com.
MY BOOK PRO EDITION II USER MANUAL Updating Your Operating System Macintosh Go to the Apple menu and select Software Update. For more information regarding updating your system, visit apple.com/macosx. Windows Go to the Start menu and select Windows update. For more information regarding updating your system, visit windowsupdate.microsoft.com.
MY BOOK PRO EDITION II USER MANUAL 2 About Your WD Drive Format and Configuration My Book Pro Edition II is preformatted for HFS+ (Journaled) and is pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated performance. This product also supports RAID 1 (Mirrored) mode for data protection with instantaneous and automatic data updates.
MY BOOK PRO EDITION II USER MANUAL Choosing an Interface My Book Pro Edition II is equipped with three interface types: FireWire 800, FireWire 400, and USB 2.0. Choose the best interface depending on your system configuration. FireWire 800: FireWire 800 has a maximum data transfer rate of 800 Mb/s. It is backward-compatible with FireWire 400 using an optional adapter. FireWire 400: FireWire 400 supports data transfer rates up to 400 Mb/s. USB 2.0: For most PCs, the standard interface is USB.
MY BOOK PRO EDITION II USER MANUAL 3 Connecting the Device Macintosh 1. Turn on your computer. 2. Insert the software CD into the CD-ROM drive. 3. Double-click the CD-ROM drive icon, the My Book drive icon, then the Mac folder, which contains the software for this device. 4. Double-click My Book RAID Manager to install this program into the Applications folder. 5. WD Button Manager Software disk image contains the installer required to enable the capacity gauge and Safe Shutdown™.
MY BOOK PRO EDITION II USER MANUAL Windows Important: You must first install the drivers and utilities on the included CD before connecting the unit. 1. Turn on your computer. 2. Insert the software CD into the CD-ROM drive. 3. The CD autoruns and Button Manager and drivers are installed automatically. If a security alert is displayed during this installation, click Accept or Continue. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Go to the desktop.
MY BOOK PRO EDITION II USER MANUAL 4 My Book RAID Manager for Mac My Book RAID Manager is a tool designed to help you easily manage your RAID system, including changing the RAID configuration and formatting the device. To install My Book RAID Manager, double-click the CD-ROM icon, the My Book drive icon, then the Mac folder. Then double-click My Book RAID Manager to install this program into the applications folder.
MY BOOK PRO EDITION II USER MANUAL Configuring RAID My Book Pro Edition II is preformatted for HFS+ (Journaled) and is preconfigured for RAID 0 (Striped) mode for maximum capacity and accelerated performance. This product also supports RAID 1 (Mirrored) mode for data protection which dedicates half the capacity to mirror the data in both drives A and B. 1. To configure or change the RAID setting, click on a device from the menu to display the popup menu. 2.
MY BOOK PRO EDITION II USER MANUAL 4. As standard precaution, the system prompts you for an administrator’s name and password to authenticate your action. Enter this information and click OK. When configuring the device, My Book RAID Manager automatically formats the disk as a single volume to the format you specified RAID Troubleshooting My Book RAID Manager monitors the activity of the drives in the RAID system, so at anytime, you can view the status of each drive and take the appropriate action.
MY BOOK PRO EDITION II USER MANUAL Condition Messages My Book RAID Manager reports the following condition messages depending on the current status of your drive. Message Description Healthy Your device is “healthy” and operating. Degraded Your device is still functioning but the drive in either slot A or B may have a problem. Refer to section 7 of this manual for information on how to replace a drive. Rebuilding Your device is in RAID 1 mode and is rebuilding the data for a newly replaced disk.
MY BOOK PRO EDITION II USER MANUAL 5 My Book RAID Manager for Windows My Book RAID Manager is a tool designed to help you easily manage your RAID system, including changing the RAID configuration and formatting the device. To Install My Book RAID Manager, run the software CD to display the menu below, click Install My Book RAID Manager, and follow the instructions as prompted.
MY BOOK PRO EDITION II USER MANUAL Configuring RAID My Book Pro Edition II is preformatted for HFS+ (Journaled) and is pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated performance. This product also supports RAID 1 (Mirrored) mode for data protection with instantaneous and automatic data updates. Important: If you have existing data, make sure to back up all files stored in the My Book onto another storage device before you proceed. 1.
MY BOOK PRO EDITION II USER MANUAL 4. Click Close when finished. You can also use the context menu in My Book RAID Manager to run Windows Disk Management Tool, perform NTFS quick format, or change the RAID configuration. Right-click on a device in the My Book RAID Manager main screen to view options. RAID Troubleshooting My Book RAID Manager monitors the activity of the drives in the RAID system, so at anytime, you can view the status of each drive and take the appropriate action.
MY BOOK PRO EDITION II USER MANUAL Condition Messages My Book RAID Manager reports the following condition messages depending on the current status of your drive. Message Description Healthy Your device is “healthy” and operating. Degraded Your device is still functioning but the drive in either slot A or B may have a problem. Refer to section 7 of this manual for information on how to replace a drive. Rebuilding Your device is in RAID 1 mode and is rebuilding the data for a newly replaced disk.
MY BOOK PRO EDITION II USER MANUAL 6 Using EMC Retrospect Express EMC Retrospect Express is a simple, yet powerful, feature-rich backup and system recovery software, which provides the tools you need to back up and restore a single file or your entire system in a few simple steps. The detailed online help is accessible from any screen. Protect documents, photos, music, e-mail, contacts, business records, games, applications, operating systems, device drivers—everything.
MY BOOK PRO EDITION II USER MANUAL Whether you need to recover a file or folder, take a computer back to a previous point in time, or restore a computer that has failed completely, Retrospect has you covered. To install Retrospect Express, run the software CD, click Install EMC Retrospect Express, and follow the instructions as prompted. Launch Retrospect Express by double-clicking its icon on the desktop or system dock.
MY BOOK PRO EDITION II USER MANUAL 7 Turning Off/Disconnecting the Device Auto-off My Book turns off automatically when you shut down the computer. You also may follow these steps to turn off the device. Important: To prevent data loss, close all active windows, files, and applications before shutting down the device, which will otherwise prevent successful safe shutdown.
MY BOOK PRO EDITION II USER MANUAL 8 Replacing a Drive My Book Premium Edition II is a limited user-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search the knowledge base article 1464 for detailed instructions on obtaining a replacement drive.
MY BOOK PRO EDITION II USER MANUAL 8. Pull the drive bracket tabs towards each other and gently slide the bracket and drive assembly up and out of the unit. Note: Each drive is designated A or B by a color coded decal. The components (bracket assembly, cables, connectors) for each drive match the color of the decal. 9. Gently slide the replacement drive assembly into the unit, decal side up, until the brackets click into place.
MY BOOK PRO EDITION II USER MANUAL 13. Reconnect the cables and power on the unit. 14. Return the replacement drive following the instructions provided in the WD knowledge base article 1464. Important: Do not disassemble the drive and slider bracket assembly components. Return the entire assembly intact to WD.
MY BOOK PRO EDITION II USER MANUAL 9 Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. For further information on the following topics, search our support website for their answer ID as listed below.
MY BOOK PRO EDITION II USER MANUAL Frequently Asked Questions — Installation Q: Why does the drive not power up? A: After connecting the power cord, be sure to press the Power button. The area surrounding the button illuminates blue, and you may hear the drive spin and power up. Q: Why is the drive not recognized under My Computer or on the computer desktop? A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product.
MY BOOK PRO EDITION II USER MANUAL 10 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
MY BOOK PRO EDITION II USER MANUAL given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product.
MY BOOK PRO EDITION II USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com and choose from these topics: • Warranty Services — Obtain warranty information, warranty status, extended warranty, product replacement, RMA status, and shipping and packaging information. • Downloads Library — Download installation software and drivers.
MY BOOK PRO EDITION II USER MANUAL Index A My Book RAID Manager 7, 11 Auto-off 17 O B Obtaining service 23 Operating system, updating 2 Backup software 15 P C Product registration 2 Capacity gauge 3 CE compliance 23 Compliance, regulatory 23 Configuring RAID 8, 12 CSA Notice 23 R D Device disconnecting 17 turning off 17 Drive configuration 3 format 3 replacing 18 E EMC Retropect Express 15, 17 Europe, CE compliance 23 F FAQs 21 FCC Class B information 23 Frequently asked questions 21 RAID co
