™ WD My Cloud Mirror ™ Personal Cloud Storage User Manual ii
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Important User Information . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . 2 2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing a USB Device and USB Backups . . . . . . . . . . . . . . . . 69 Remote Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Internal Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Cloud Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 8 Managing Apps on WD My Cloud Mirror . . . . . . . . 83 About Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Appendix A: WD My Cloud Mirror Quick User Guide . . . . . . . . . 138 Appendix B: Joomla!® Setup Guide . . . . . . . . . . . . . . . . . . . . . 142 Appendix C: phpBB Setup Guide. . . . . . . . . . . . . . . . . . . . . . . . 145 Appendix D: Supported RAID Modes. . . . . . . . . . . . . . . . . . . . . 150 Appendix E: RAID Migrations . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMPORTANT USER INFORMATION 1 Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing. Follow all warnings and instructions marked on the product.
IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the back of the device.
PRODUCT OVERVIEW 2 Product Overview About the System Features About the Online Learning Center Package Contents Product Components Requirements Product Components Handling Precautions About the System Finally, a cloud of your own. Save everything in one place with twice the data protection and access it anywhere from computers, tablets and smartphones. My Cloud™ Mirror™ personal cloud storage works concurrently with multiple operating systems such as Mac OS, Win 8, iOS and Android with mobile apps.
PRODUCT OVERVIEW Unleash your media – Seamlessly stream your videos, photos, and music to your connected TVs, media players, gaming consoles, and other DLNA® – certified devices. With My Cloud Mirror's iTunes® server, you can easily stream your music collection to any PC or Mac computer with iTunes. Password protection for privacy – Your data is always safe and completely under your control. Protect your personal cloud from unauthorized access with password protection available for every user.
PRODUCT OVERVIEW For information on additional accessories for this product, visit: US www.shopwd.com or www.wdstore.com Canada www.shopwd.ca or www.wdstore.ca Europe www.shopwd.eu or www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Requirements Operating System Windows® Windows 8.
PRODUCT OVERVIEW Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers Firefox 21 and later on supported Windows and Mac computers Google Chrome 27 and later on supported Windows and Mac computers Local Network Router/switch (Gigabit recommended to maximize performance.) Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps.
PRODUCT OVERVIEW Back View Reset button USB ports Ethernet port Kensington® Security Slot External DC In Power port Component Icon Description Ethernet port Connects the device to a local network. USB 3.0 port Connects to a USB hard drive for additional storage. Reset button () Restores settings such as the administrator user name and password for the device. Power port Connects the device to an AC adapter and the power outlet.
PRODUCT OVERVIEW LEDs Front Panel Power LED The following table describes the front panel power LED behavior. State Color Appearance State Description Power Down Not lit N/A Drive is off. Standby Blue Pulsing Drive is in standby mode. Powering Up Yellow Flashing Device is powering on or in the process of updating the firmware. Power Up Blue Solid Device is in a powered up state. Power Up (degraded) Red Flashing Device is powered up but the storage is degraded.
PRODUCT OVERVIEW Back Panel Ethernet (Network) LEDs The following table describes the network and activity LEDs: Note: Looking at the Ethernet port, the LED on the top right is the Activity LED, and the one on the bottom right is the Link LED. State LED Appearance State Description Link down Link Off Cable or device is not plugged in, or other end of link is not operational.
GETTING STARTED 3 Getting Started Physically Connecting the Device Getting Started Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It’s easy to set up the WD My Cloud Mirror Personal Cloud Storage device -- all you have to do is unpack your device, connect it, and wait for the Power LED on the front of your device to turn a solid blue. Then, download and run the quick setup software, available at http://www.wd.com/setup.
GETTING STARTED 1. Using the provided Ethernet cable, connect one end of the Ethernet cable to the Ethernet port located on the back of the device. 2. Connect the other end of the Ethernet cable directly into a router or network switch port. 3. Connect one end of the power adapter into the power supply socket on the back of the device. 4. Plug the other end of the power adapter into a power outlet. The unit powers up automatically.
GETTING STARTED 3. Click WD My Cloud Mirror to display the Download Setup Software page: Note: The online Learning Center automatically detects your operating system (OS). If you’d like to download setup software for a different operating system, select your OS from the drop-down menu at the top of the page before clicking the Download Setup Software button. 4. Click the Download Setup Software button. The Downloads page displays. 5. Click the Setup Software Download button.
GETTING STARTED 6. Access the downloaded files and double-click Setup.exe (Windows) or WD My Cloud Mirror Personal Cloud Storage Setup.dmg (Mac) to open the setup software. The Getting Started window displays. 7. Continue to “Connecting to the Network and Creating a Personal Cloud,” below. Connecting to the Network and Creating a Personal Cloud 1. On the Getting Started window (above), click Get Started to display the Western Digital End User License Agreement: 2.
GETTING STARTED 3. Click Next to display the Getting powered up and connected screen. 4. Review the information on the screen, and when the power LED on your WD My Cloud Mirror device is solid blue, click Next. The software discovers your device and displays it on the Select your WD My Cloud Mirror screen. Note: If your device is not detected, follow the on-screen directions.
GETTING STARTED 5. Select your WD My Cloud Mirror device and click Next. The Set up your personal cloud screen displays. Note: WD My Cloud Mirror provides fee-free remote access to your personal cloud device. Once you create your account, you can access your device using your mobile devices with Internet access and from the WD My Cloud desktop app. 6. Enter your first and last name and, optionally, your email address.
GETTING STARTED 9. Check your email to confirm your new account and click Next to display the Setup Complete screen. Note: You may need to check your email spam folder if your spam filter does not allow email from WD. The Congratulations! screen displays. You’ve successfully set up your WD My Cloud Mirror device. Now you can select the options provided on the screen. Selecting Options All options on the Congratulations! screen (above) are enabled by default.
GETTING STARTED Option Result Place helpful shortcuts on my Desktop (Setup software required) • The online Learning Center Welcome page. • The Public share in Explorer (Windows) or Finder (Mac). • The WD My Cloud dashboard for configuring your WD My Cloud Mirror device. Recommended: Automatically update WD My Cloud whenever new firmware becomes available • The online Learning Center Welcome page displays. • The Public share displays in Explorer (Windows) or Finder (Mac).
GETTING STARTED Setting up the Device Using a Browser To set up the WD My Cloud Mirror device: 1. Open a browser and enter http://wdmycloudmirror for Windows or http://wdmycloudmirror.local for a Mac and press Enter. The login page appears: 2. Click Login. You do not need to enter a password because you haven’t set one up yet. The Choose your language screen appears: 3. From the drop-down list, select the language of the user interface. 4.
GETTING STARTED 5. Click Continue. The Getting Started Setup for WDMyCloud.com login screen appears. 6. Enter your first and last name and optionally, your email address. The email address is needed if you want to create an account with remote access capability. Make sure the check box for Also register WD My Cloud Mirror with this information is selected. Note: WD My Cloud Mirror provides fee-free remote access to your personal cloud device.
GETTING STARTED 11. Click Finish to display the WD My Cloud Mirror dashboard. For instructions on using the dashboard, see “The Dashboard Home Page” on page 59. Accessing Content Note: This manual uses the term shares and folders interchangeably. The WD My Cloud Mirror device’s Public folder contains Shared Music, Shared Pictures, and Shared Videos subfolders.
GETTING STARTED Mapping the Public Folder (Windows) To map the WD My Cloud Mirror Public folder for quick access in the future: 1. 2. 3. 4. 5. In Windows Explorer, under Network, click WDMYCLOUDMIRROR. Right-click the Public folder and select Map Network Drive from the menu. Select an available letter from the Drive drop-down list. Select the Reconnect at login check box. Click Finish. Your Public drive is now mapped.
ACCESSING YOUR CLOUD REMOTELY 4 8 Accessing Your Cloud Remotely Enabling Cloud Access for the WD My Cloud Mirror Device Configuring Cloud Access for a User Mobilizing Your Files with iOS and Android Mobile Apps A personal cloud is your content, at home, secure and under your control. Unlike public clouds, a personal cloud allows you to keep all of your content in one safe place on your home network.
ACCESSING YOUR CLOUD REMOTELY 2. In the left pane, select the user you’d like to configure for cloud access. 3. In the WDMyCloud.com Login for area, click the Add/Change Email .Click this icon if you have not previously added an email address to Address icon the user account or if you need to update/change the user’s email address. Enter the user’s email address.
ACCESSING YOUR CLOUD REMOTELY Mobilizing Your Files with iOS and Android Mobile Apps The WD My Cloud and WD Photos mobile apps and WD My Cloud desktop app allow you to access all the content on your personal cloud from any device. WD Photos Mobile App Important: WD Photos enables you to view photos in .jpg format only. Turn your mobile device into the ultimate photo album. View all the photos stored on your personal cloud with your smartphone or tablet.
ACCESSING YOUR CLOUD REMOTELY To install WD Photos on your mobile device: 1. 2. Download WD Photos from the Apple App or Google Play store and install it on your mobile device. Launch WD Photos on your mobile device to display the WD Photos page: 3.
ACCESSING YOUR CLOUD REMOTELY Add Manually: If the mobile device is not on the same LAN or Wi-Fi network as the WD My Cloud device: a. In the Add Manually section, tap to the left of WD device. b. Enter the activation code generated on the WD My Cloud Mirror’s dashboard and tap Activate: Note: You must generate one code for each app you want to activate. Codes are valid for 48 hours from the time of request and can be used one time only.
ACCESSING YOUR CLOUD REMOTELY 4. Tap your WD My Cloud Mirror device to view your album(s) and tap an album to display the photos contained within it: Note: If you have problems installing WD Photos, visit http://wd.com/setup/ wdphotos. For more features and instructions, see the app’s online Guide Me page and tips and go to http://wdphotos.wd.com. WD My Cloud Mobile App You are always connected to your personal cloud.
ACCESSING YOUR CLOUD REMOTELY Requirements WD My Cloud Mirror personal cloud storage with the most recent firmware, connected to the Internet. Access to cloud services requires the WD My Cloud app and an active Dropbox, Google Drive, or OneDrive™ account. iOS iPhone or iPad running versions 5.0 or later software. Android smartphone or tablet running versions 2.3 or later software. Installing the WD My Cloud Mobile App 1. 2. 3.
ACCESSING YOUR CLOUD REMOTELY 4. Tap Connect Now to display a page offering several connection options: . 5. You have the following options for connecting to the WD My Cloud device: From Your Local Network: If the mobile device is connected by Wi-Fi to the same Local Area Network as the WD My Cloud device, the app is automatically activated. Cloud Sign in: Tap and sign into your personal cloud using your WDMyCloud.com (cloud access) login account email address and password.
ACCESSING YOUR CLOUD REMOTELY A page displaying your WD My Cloud Mirror device displays: 6. Tap your device to display its share(s): 7. 8. 9. Tap a share to display its subfolders. Tap a subfolder to display a list of files. Tap a file to access it. Note: For more features and instructions, see the app’s online Guide Me page, Help, FAQs, and tips, or go to http://wd.setup/wd.mycloudapps. If you have problems installing the app, go to http://wd.com/setup/ wmycloudmobileapps.
ACCESSING YOUR CLOUD REMOTELY WD My Cloud for Desktop App This app keeps your PC or Mac connected to your personal cloud, no matter where you are. From the application, you can easily drag and drop to transfer, manage your files, and share links to specific files or folders via email. With WD My Cloud desktop app, you can: View the files to which you have access. Assign favorites for quick access to your favorite folders, files and recently accessed information.
ACCESSING YOUR CLOUD REMOTELY 3. Click WD My Cloud Mirror to display the download page: : 4. In the Software Downloads area, click Go to Downloads.
ACCESSING YOUR CLOUD REMOTELY 5. In the WD My Cloud for desktop area, click Download. The setup software downloads to your computer. 6. Access your downloaded files and double-click wdmycloud.exe (Windows) or wdmycloud.dmg (Mac). Select a language from the drop-down menu and click OK. 7. 8. Read the WD License Agreement and select I accept the terms of the License Agreement: 9. Click Next.
ACCESSING YOUR CLOUD REMOTELY 10. Read the Apple License Agreement and select I accept the terms of the License Agreement: 11. Click Install. Installation begins. 12. Once the installation is complete, click Done to close the WD My Cloud installer.
ACCESSING YOUR CLOUD REMOTELY Mac 1. 2. Complete Steps 1 - 4 above. Click Downloads and select WD My Cloud Installer. Note: Depending on your software configuration, a request to install a Java runtime may appear. Click Install. 3. Read the Apple Software License Agreement and click Agree. 4. Select a language from the drop-down menu 5. Read the WD Software License Agreement and click I accept the terms of the License Agreement. 6. Click Install. The installation begins.
ACCESSING YOUR CLOUD REMOTELY 7. Once the installation is complete, click Done to close the WD My Cloud installer. Mac 1. 2. 3. Complete Steps 1 - 4 above. Click Downloads and select WD My Cloud Installer. If asked to install a Java runtime, click Install. If a warning screen displays, click Open. Read the Apple Software License Agreement and click Agree. 4.
ACCESSING YOUR CLOUD REMOTELY 5. Read the WD Software License Agreement and click I accept the terms of the License Agreement. 6. 7. Click Install. The installation begins. Once the installation is complete, click Done to close the WD My Cloud installer. Launching the WD My Cloud Desktop App Once you’ve installed the WD My Cloud Desktop app, use the following steps to access the files on your personal cloud: IF you want to launch from . . . THEN . . . Desktop Icon Windows 8 or 8.
ACCESSING YOUR CLOUD REMOTELY Using the WD My Cloud for Desktop App 1. 2. Launch the WD My Cloud Desktop app as described above. If a Security Alert Info screen displays, click I understand. The Choose Your Device screen displays. 3. If your device displays on the screen, select it. The Getting Started screen displays. Continue to step 6.
ACCESSING YOUR CLOUD REMOTELY 4. If your device does not display on the Choose your device screen, click Connect to a device manually to display the WD My Cloud Manual Connect screen. 5. You have two options: Select WDMyCloud.com Login, enter your email address and password and click Enter. Click Activation Code and click Enter. Enter the activation code generated by the WD My Cloud Mirror device and click Enter.
ACCESSING YOUR CLOUD REMOTELY The WD My Cloud for Desktop app opens to the Getting Started screen. 6. Click Start. Refer to the application’s online help if you have questions.
MANAGING USERS, GROUPS, AND SHARES 5 Managing Users, Groups, and Shares About Users About Groups About Shares About Users The Administrator, normally the device owner, is the person in charge of setting up the device. As the WD My Cloud Mirror device owner, you have a special user account (admin) that provides you with administrator privileges. With these privileges, you can set up and configure the device to your specific needs and add other users to your personal cloud.
MANAGING USERS, GROUPS, AND SHARES 2. To view user details, click a user name on the left pane. The user’s profile and share access information display. A user can have read only, read/write, or no access to a share. Note: The shares in the Share Access section that don’t require access permission are grayed out. Once you make a share private, the share displays in the list and you can edit it. (See “Making a Share Private” on page 54.
MANAGING USERS, GROUPS, AND SHARES 3. To assign a password, click the toggle button the user’s password. Click Next. to ON, enter a password and confirm 4. To assign a group to the new user, click the check box next to a group and click Next. 5. Enter the Quota Amount, or leave the values blank for unlimited space and click Save. (See “Quota Rules” on page 47.) Your new user account displays on the left pane of the Set Up Users screen.
MANAGING USERS, GROUPS, AND SHARES Adding Multiple Users Use the following steps to add multiple user accounts: 1. To add multiple users, click Add Multiple Users in the lower left side of the screen. 2. Select how you’d like to enter your users into the device and click Next: Create Multiple Users: Allows you to enter users manually. See “Creating Multiple Users” on page 44. Import Users: Allows you to import a list of users into the device. Continue to “Import Multiple Users” on page 46.
MANAGING USERS, GROUPS, AND SHARES Overwrite Duplicate Accounts (optional): Select this check box to overwrite any existing duplicate accounts on your device. 2. To assign the new users to a group, click the check box next to a group and click Next. 3. Enter the Quota Amount or leave the values blank for unlimited space and click Next. (See “Quota Rules” on page 47.) 4. Your new user accounts display on screen. Click Save to save them to your device.
MANAGING USERS, GROUPS, AND SHARES Import Multiple Users 1. Click Download to download a .txt file identifying the format you’ll need to set up your user import file. 2. Create and save your import file. Your import file should be formatted as follows: User import file format: #user name/user password/user groups/ shared folder(rw)/ shared folder(ro)/ shared folder(deny)/user quota Example: #user/pw/g1:g2/folder1:folder2/folder3:folder4/folder5:folder6/0:0:0:0 3.
MANAGING USERS, GROUPS, AND SHARES Updating a User Password When viewing details about a user, the Administrator can add or change the user’s password (no password is the default setting). Use the following steps to update a user password: 1. On the Set Up Users screen, select a user from the list on the left. 2. Click the toggle button if no password has been previously created. 3. Click Configure to the right of the toggle button to display the Edit Password screen: 4.
MANAGING USERS, GROUPS, AND SHARES Assigning Quotas to a User A quota determines the amount of disk space allocated to the user on the WD My Cloud Mirror device. Use the following steps to assign a quota to a user account: 1. On the Set Up Users screen, select the user from the left pane. 2. In the Quotas field, click Configure. 3. Enter the amount of space to assign to the user on the WD My Cloud Mirror device. To assign unlimited space, leave the Quota Amount field(s) blank. 4. Click Save.
MANAGING USERS, GROUPS, AND SHARES 3. To view group details, click a group name on the left pane. The group profile displays. Adding a Group 1. To add a group, click 2. Enter a Group Name. on the lower left of the Set Up Groups screen. 3. Click the check box next to the users you’d like to add to your new group and click Next. 4. Enter the Quota Amount, or leave the values blank for unlimited space, and click Save. Your new group account displays on the left pane of the Set Up Groups screen.
MANAGING USERS, GROUPS, AND SHARES Editing Group Settings 1. On the Set Up Groups screen, select the group whose information you’d like to edit. The Group Profile and Share Access panel displays. 2. Modify the required and optional settings as desired.
MANAGING USERS, GROUPS, AND SHARES Assigning Quotas to a Group Use the following steps to assign a quota to a Group. A quota determines the amount of space assigned to the user on the WD My Cloud Mirror device. (See “Quota Rules” on page 47 for information on quotas.) 1. On the Set Up Groups screen, select the group from the left pane. 2. In the Quotas field, click Configure. 3. Enter the amount of space you’d like to assign to the group on the WD My Cloud Mirror device.
MANAGING USERS, GROUPS, AND SHARES Viewing a List of Shares Click the Shares icon on the navigation bar to display a list of shares on the WD My Cloud Mirror device. For each share name, the description, media serving, and public access status display. Use the following steps to view a list of shares. 1. On the navigation bar, click Shares to display the About Shares page. 2. Click a share to display its profile and share access information. Note: You can only configure permissions if a share is private.
MANAGING USERS, GROUPS, AND SHARES Creating a New Share You can create a share and designate it as public or private. For example, if the share contains financial information, you might want to make the share private. Or, if there are photos you would like a friend to see, you can make the share pubGrouplic to that friend. 1. Click the Shares icon on the navigation bar to display the About Shares screen. 2. Click the Add a Share icon . 3.
MANAGING USERS, GROUPS, AND SHARES 5. Complete the following settings: Enable Media Serving (optional) This option allows you to stream media stored in this share to other devices. If you’d like to Enable Media Serving, click the toggle button to ON. The default is OFF. Note: The media server must be enabled for the device before you can provide media serving for a share. See“Enabling DLNA” on page 98 for instructions on enabling media serving for the device.
MANAGING USERS, GROUPS, AND SHARES 1. On the Set Up Shares screen, select the share: 2. Switch the Public Access button to OFF. 3. For each user listed in the User Access section, select the level of access by clicking , read only , or no access ). the appropriate icon for the share (read/write Deleting a Share WARNING! Deleting a share erases all files and folders on the share. 1. Select the share in the list of shares on the About Shares page. 2. Click the Delete Share icon . 3.
MANAGING USERS, GROUPS, AND SHARES Note: The table below refers to WD Quick View, an application that helps you perform important functions quickly. You can download WD Quick View and its help from the online Learning Center. IF you want to open a share using . . . WD Quick View icon in the system tray (Windows) WD Quick View in the menu bar (Mac OS X) Windows 8 or 8.1 Windows Vista/Windows 7/ Windows XP Mac OS X THEN . . . 1. Left- or right-click the WD Quick View icon the main menu.
THE DASHBOARD AT A GLANCE 6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the WD My Cloud Mirror dashboard to configure settings and to manage the device as you prefer. For example, you can set up user accounts and restrict access to the files on your WD My Cloud Mirror device, set up folders for storing files, enable remote access, and customize the device to suit your needs.
THE DASHBOARD AT A GLANCE Windows 8 or 8.1 Windows 7/Vista Windows XP Mac OS X Mobile Devices 1. On the Start page, type Computer. 2. Click Computer. 3. In the left pane, click Network. 4. In the right panel, locate your WD My Cloud Mirror device under Storage. 5. Double-click the device, or right-click and select View device webpage from the resulting menu. 1. Click 2. In the left panel, select Network 3. In the right panel, locate your WD My Cloud Mirror device under Storage. 4.
THE DASHBOARD AT A GLANCE The Dashboard Home Page The WD My Cloud Mirror Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the status of the device’s main functions with links for updating settings.
THE DASHBOARD AT A GLANCE Navigation Icons Icon Name Actions Home Page The dashboard displays an instant overview of the status of the device’s main functions and links for updating settings. Users Create, change, and delete users and grant them full or limited access to particular shares. Shares Create, change, and delete shares (folders) and grant specific users full, limited, or no access to particular shares. Cloud Access Set up, change, and remove remote cloud access to particular shares.
THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on the Home Page The main body of the Home page shows the status of the device and its functions and provides shortcuts to the most necessary tasks. Capacity The Capacity panel displays the amount of free storage left on your WD My Cloud Mirror device. 1. To see detailed information, click the arrow on the lower right to display the current usage of the drive’s capacity: 2. To return to the Home page, click Close.
THE DASHBOARD AT A GLANCE Device The Device section identifies the overall health of the system, indicates the current version of your firmware, and informs you if firmware updates are available. Diagnostics The Diagnostics section displays a snapshot of the system’s components and identifies the overall health of the WD My Cloud Mirror device. 1. To see details about the status of system components, click the arrow on the right. 2. To return to the Home page, click Close.
THE DASHBOARD AT A GLANCE Network Activity The Network Activity panel displays the system activities and processes that are running on your WD My Cloud Mirror device. At a glance, you can see the network, CPU, and RAM activity. 1. To view a list of all the system activities and processes that are running on your WD My Cloud Mirror device, click the arrow on the right of the panel to display the device activity panel. N CPU: Click the right arrow to view the CPU activity.
THE DASHBOARD AT A GLANCE Network: Click the right arrow to view the network activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page. Process: Click the right arrow to view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. Click Back to return to the Device Activity pane. Click Close to return to the Home page. process.
THE DASHBOARD AT A GLANCE 3. Follow the page instructions to connect your tablet or mobile device to the WD My Cloud Mirror device. Users The Users panel displays the number of users currently set up to use the WD My Cloud Mirror device. 1. To add a user, click the plus (+) sign in the lower right of the panel: Note: When you enter the email address on the Add User screen, a new account is created for cloud access.
THE DASHBOARD AT A GLANCE 3. To assign a password, click the toggle button , enter a password and confirm your password. Click Next to display the user group screen. 4. To assign a group to the new user, click the check box next to a group and click Next to display the Add User screen. 5. Enter the Quota Amount or leave the values blank for unlimited space and click Save. You’ve added a new user. Apps The Apps panel displays the apps currently installed on your WD My Cloud Mirror device.
THE DASHBOARD AT A GLANCE 1. To view the installed apps, click the arrow in the lower right of the panel to display: Note: To install an app, see “Managing Apps on WD My Cloud Mirror” on page 85. 2. To return to the Home page, click Close. Managing Alerts Alerts display system messages containing pertinent information about the status of your WD My Cloud Mirror device. Three three types of alerts appear on the upper right of the dashboard.
THE DASHBOARD AT A GLANCE 2. From the Alert list, click the arrow next to the alert you’d like to view, or click View All to review details for all of your alerts. When an alert occurs, the alert message displays the Alert icon dashboard. To close the alert message, click Close. and window within the Dismissing an Alert 1. On the dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you’d like to dismiss.
THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to display the Help menu. 2. Click Support to display the following page: If a problem occurs with the WD My Cloud Mirror device, WD Technical Support will need information about your device to troubleshoot and determine the best solution.
THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you through the procedures for configuring and using the WD My Cloud Mirror device. The following table provides shortcuts to instructions for some common tasks. How do I ... See ...
BACKING UP AND RETRIEVING FILES 7 Backing Up and Retrieving Files About Backups Managing a USB Device and USB Backups Remote Backups Internal Backups Cloud Backups About Backups There are various ways to back up your data on the WD My Cloud Mirror device. These include: USB Backup—Allows you to back up WD My Cloud Mirror device data to and from your a USB device.
BACKING UP AND RETRIEVING FILES Creating a USB Backup Use the following steps to back up your data on your WD My Cloud Mirror to or from a USB device. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click USB Backups, if not already selected. 3. Enter the following information to create a USB backup job: Job Name Enter a Job Name for your backup. Direction Indicate the direction of your backup from the drop-down menu.
BACKING UP AND RETRIEVING FILES 5. In the USB Backup Jobs area, click the arrow to begin your backup. The progress of the backup displays in the USB Backup Jobs area. Viewing the Details of a USB Backup Job 1. On the USB Backups screen, under USB Backup Jobs, select the job you’d like to modify and click the Edit Job button . 2. Review the USB Details screen and click Close to close the screen.
BACKING UP AND RETRIEVING FILES Editing a USB Backup Job 1. On the USB Backups screen, under USB Backup Jobs, select the job you’d like to modify and click the Edit Job icon. 2. In the USB Backup area, make the necessary changes to your job and click Save. Deleting a USB Backup Job 1. On the USB Backups screen, under USB Backup Jobs, click the Delete Job icon next to the job you’d like to delete. 2. In response to the confirmation message, click OK.
BACKING UP AND RETRIEVING FILES Creating a Remote Backup Use the following steps to back up your WD My Cloud Mirror to a remote device. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click Remote Backup. 3. Click Create Remote Backup. 4. Place a check mark in the box next to the share you’d like to back up and then click Next. 5. In the Remote IP field, enter the IP address of the remote backup server. (Example: 192.168.1.16) 6.
BACKING UP AND RETRIEVING FILES 7. Select the check box next to the share where you’d like to back up your data and click Next. 8. Enter the following information to create a Remote backup job and click Next: Job Name Enter a Job Name for your backup. Auto Update Click the toggle button Backup Now Click Yes to begin your remote backup now. Click No to create a remote backup job for future backup. to enable the Autoupdate feature. 9. Review the details of your Remote Backup job and click Finish.
BACKING UP AND RETRIEVING FILES Viewing the Details of a Remote Backup Job 1. On the Remote Backup screen, under Remote Backup Jobs, click the Details icon next to the job you’d like to view. 2. Review the Details screen and click Close. Recovering a Remote Backup Use the following steps to recover the data you saved on your remote server. This process recovers the data you saved on the remote server to your local server. 1.
BACKING UP AND RETRIEVING FILES Deleting a Remote Backup 1. On the Remote Backup screen, under Remote Backup Jobs, click the Delete icon next to the job you’d like to delete. 2. In response to the confirmation message, click OK. The selected Remote Backup job is now deleted and removed from the Remote Backup Jobs list. Internal Backups Internal backups allow you to make backups of the existing content from one storage location to another on your WD My Cloud Mirror device.
BACKING UP AND RETRIEVING FILES Recurring Backup Incremental Backup If you’d like to use the Recurring Backup feature: 1. Click the toggle button feature. to enable the Recurring Backup 2. Select the frequency of the backup: Daily, Weekly, Monthly. 3. Select a time (hour and minutes) from the drop-down menu. 4. If you did not enable the Recurring backup field: •Click the Date field and select the date you’d like the backup to occur.
BACKING UP AND RETRIEVING FILES Deleting an Internal Backup Job 1. On the Internal Backups screen, under Internal Backup Queue, click the Delete button. 2. In response to the confirmation message, click OK. The selected Internal Backup job is now deleted and removed from the Internal Backup Jobs list. Cloud Backups A cloud backup allows you to create remote backups that are accessible over the Internet and through various mobile devices.
BACKING UP AND RETRIEVING FILES 4. In the ElephantDrive field, click the toggle button backup. 5. Click Register. The Register screen displays. to turn on your ElephantDrive cloud 6. Enter the following information and click Register: Email address: Enter the email address you’ll use to receive information from ElephantDrive. Password: Enter a password for your new account Verify Password: Reenter your password. 7. You’ve now enabled your ElephantDrive cloud backup.
BACKING UP AND RETRIEVING FILES Enabling an Amazon S3 Cloud Backup Note: Before creating your Cloud backup, sign up for the Amazon S3 service at http://aws.amazon.com/s3. Once your Amazon S3 account is set up, use the following steps to create a cloud backup. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click Cloud Backups, if not already selected. 3. Click the Amazon S3 button at the top of the screen. 4. Click Create. 5.
BACKING UP AND RETRIEVING FILES 7. Click Next. 8. Enter the following information and click Next: Type Select one of the following options: • Upload: Backs up your WD My Cloud Mirror data to your Amazon S3 bucket. • Download: Backs up your Amazon S3 bucket to your WD My Cloud Mirror device. Backup Type From the drop-down menu, select the type of backup you’d like to perform.
BACKING UP AND RETRIEVING FILES Select Autoupdate Date and Time from the drop-down menus (Weekly or Monthly option). 11. If you don’t select Autoupdate, in the Backup Now field, indicate whether you want to begin the backup now. Select Yes to begin your backup now. 12. Click Next. 13. Review your settings and click Finish. Your Amazon S3 Cloud backup is created. The new job displays in the Amazon S3 Queue section of the Amazon S3 Backup page. 14.
MANAGING APPS ON WD MY CLOUD MIRROR 8 Managing Apps on WD My Cloud Mirror About Apps Managing Apps About Apps Apps is short for Applications. Apps are little self-contained programs used to enhance the existing functions of your device or service. The WD My Cloud Mirror device provides various apps that allow you to use your device more productively. Note: WD recommends that you fully understand the nature of any app before you install it on your device.
MANAGING APPS ON WD MY CLOUD MIRROR Adding an App Use the following steps to add an app to your WD My Cloud Mirror device: 1. On the navigation bar, click Apps to display the Apps screen. 2. Click the Add an App icon in the lower left side of the screen. The first time you add an app, the Terms of Service screen displays. Read and accept the agreement. 3. On the Add an App screen, place a check next to the app you’d like to add to the device. 4. For details about the app, click Details.
MANAGING APPS ON WD MY CLOUD MIRROR Manually Adding an App If you have an app you’d like to add that is not listed on the Add an App screen, use the following steps to manually add that app to your WD My Cloud Mirror device. Note: WD recommends that you fully understand the nature of any app before you install it on your device. 1. On the navigation bar, click Apps to display the Apps screen. 2. Click the Add an App icon in the lower left side of the screen. 3.
MANAGING APPS ON WD MY CLOUD MIRROR Deleting an App Use the following steps to delete an app from your WD My Cloud Mirror device. 1. On the navigation bar, click Apps to display the Apps screen. 2. From the Apps list in the left pane, select the app that you’d like to delete from the device. 3. Click the Remove an App icon in the lower left of the screen. 4. In response to the confirmation message, click OK. The app is removed from the device and no longer displays in the user account list.
MANAGING STORAGE ON WD MY CLOUD MIRROR 9 Managing Storage on WD My Cloud Mirror About Storage RAID Storage Disk Status About Storage The Storage page allows you to configure the storage within your device and view the status and capacity of its disks. This chapter provides details on managing the storage on your WD My Cloud Mirror device.
MANAGING STORAGE ON WD MY CLOUD MIRROR Viewing the Current RAID Mode Use the following steps to view the RAID mode currently used on your device. 1. 2. 3. On the navigation bar, click Storage to display the Storage screen. Click RAID, if not already selected. In the RAID Profile, the following information displays: RAID Health Auto-Rebuild status (whether or not Auto Rebuild is turned on) RAID Volume shows how many volumes the RAID or JBOD is configured for.
MANAGING STORAGE ON WD MY CLOUD MIRROR 3. 4. Click Change RAID Mode at the bottom of the screen. Review the Warning message and click OK. 5. Select the RAID mode you’d like to use for your WD My Cloud Mirror device. Options include: 6. 7. JBOD The use of one or more drives not in a RAID configuration but managed as separate logical volumes. Spanning Combination of drives in a linear fashion to create one large logical volume.
MANAGING STORAGE ON WD MY CLOUD MIRROR 8. Review the status of your volumes and click Next. 9. If the Volume slider displays, select the amount of space you’d like to dedicate to the selected RAID mode. The Volume slider displays for RAID1 (default). If you choose not to use the entire volume for your RAID selection, you can configure the remaining disk space as Spanning by selecting the Configure the remaining disk space as Spanning check box. 10. Click Next.
MANAGING STORAGE ON WD MY CLOUD MIRROR 11. Review the summary of your selections and click Next. 12. Review the warning screen and click Finish. 13. The requested hard drive changes begin. Do not turn off your WD My Cloud Mirror device while these changes are in progress. 14. When the process is complete, click Finish again. Auto-Rebuilding RAID The Auto-Rebuilding option allows you to automatically rebuild the RAID for your WD My Cloud Mirror device in case of drive corruption.
MANAGING STORAGE ON WD MY CLOUD MIRROR 3. Review the Auto-Rebuild field to determine whether your WD My Cloud Mirror device is currently set up for auto-rebuild. If Auto-Rebuild is OFF (default), click the toggle button to enable Auto-Rebuild. Disk Status The Disk Status screen identifies the health of the disk drives as well as the status and information on each drive used in your WD My Cloud Mirror device.
MANAGING STORAGE ON WD MY CLOUD MIRROR Viewing Hard Drive Information Use the following steps to view status of the disks on your WD My Cloud Mirror device. 1. 2. On the Storage page, click Disk Status, if not already selected. Select Drive next to the disk for which you’d like to view information. 3. Review the hard drive information and click Close. The Hard Drive Information screen displays the following data: Vendor The vendor from whom the hard drive was obtained.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 10 Playing/Streaming Videos, Photos, & Music Media Servers Media Storage Enabling DLNA and iTunes Accessing Your Personal Cloud Using Media Players Accessing Your Personal Cloud Using iTunes Media Servers WD My Cloud Mirror is designed to serve as your home's media server. It enables you to stream photos, music, and videos to your DLNA-compatible devices and music to your iTunes-compatible devices.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Media Types Supported Audio files Video files Image Files 3GP 3GP BMP AAC ASF JPEG AC3 AVI PNG AIF DivX TIF ASF DV FLAC DVR-MS LPCM FLV M4A M1V M4B M2TS MP1 M4P MP2 M4V MP3 MKV MP4 MOV MPA MP1 OGG MP4 WAV MPE WMA MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Note: Some devices may not support playback of all these files. Please refer to your device’s user manual to see which formats are supported.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Media Types Supported by iTunes Note: iTunes 10.4 or later only supports music files. See Knowledge Base Answer ID 8412 for additional information on iTunes-supported versions. The iTunes Media Server supports the following file extensions: FLAC, M4A, MP3, MP4A and WAV. Note: Some devices may not support playback of all these files. Please refer to your device’s user manual to see which formats are supported.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 1. In the DLNA Media Server area, toggle the Media Streaming toggle to ON. Note: Media Streaming is OFF by default. The media server must be enabled before you can provide media serving for a share. (See “Creating a New Share” on page 53 for instructions on how to enable media serving on a share.) 2. Click View Media Players to display a list of the media players/receivers on your home network.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Rescanning/Rebuilding the DLNA Database The WD My Cloud Mirror device automatically rescans and rebuilds the DLNA database; however, if you suspect that your database is corrupted, use the following steps to either rescan or rebuild your DLNA database: Important: Use caution when completing this procedure. Rebuilding the DLNA server database could take a considerable amount of time, depending on the number and size of the files involved. 1.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 4. If you’d like to change the default MP3 Tag Code page, select the page from the dropdown menu. 5. For Auto Refresh, select the frequency of the media refresh for iTunes from the dropdown menu. 6. Click Save to save your settings. Refreshing iTunes Use the following steps to refresh the iTunes directory. This allows iTunes to pick up any new media. 1. On the Navigation bar, click Settings and then click Media in the left panel. 2.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Accessing Your Personal Cloud Using Media Players Now that you have copied your files to one of the Shared folders, you can use a variety of media players to stream media.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC DLNA Devices See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the WD My Cloud Mirror device. Go to http://www.dlna.org for a list of DLNA-certified devices and for further information. Accessing Your Personal Cloud Using iTunes You or anyone connected to the WD My Cloud Mirror device can use iTunes to play stored music files.
CONFIGURING SETTINGS 11 Configuring Settings General Network Media Utilities Notifications Firmware Update The Settings option on the navigation bar allows the Administrator to view and customize the WD My Cloud Mirror device’s system, network, media, utilities, notifications, and firmware settings. This chapter explains how to configure the various settings for your WD My Cloud Mirror device.
CONFIGURING SETTINGS Accessing the General Screen On the Navigation bar, click Settings.
CONFIGURING SETTINGS Device Profile 1. In the Device Profile section of the General page, view or modify the following settings: Device Name Enter a unique name for your device to identify it on the network. The device name can be up to 15 characters long and can not include special characters (e.g., @, #, $ etc.). Device Description The default description is WDMyCloudMirror. If desired, enter a different description for your device.
CONFIGURING SETTINGS 1. In the Language & Clock section, view or modify the following settings: Language From the drop-down list, select the language you’d like to display on your WD My Cloud Mirror Personal Cloud Storage web pages. The default language is English. Time Zone From the drop-down list, select the time zone where your device is located. NTP Service Enable or disable NTP service, which automatically synchronizes your device to update the time and date.
CONFIGURING SETTINGS Cloud Access Use the following steps to turn cloud access on or off for all users (i.e., control whether computers and mobile devices can access the content on the WD My Cloud Mirror device). Note: This action turns on cloud access for the entire device. To turn on access for an individual user, see “Configuring Cloud Access for a User” on page 22 1. Scroll down to the Cloud Access area of the General screen. 2.
CONFIGURING SETTINGS 5. Click Save. 6. In the Dashboard Cloud Access field, click the toggle button access to the dashboard. to turn on remote Note: Selecting this option allows you to perform administrator functions remotely. 7. Review the information on the screen and then enter and reenter a password for your administrator account. Click Save. If your administrator account already has a password associated with it, review the Dashboard Cloud Access screen and click Save.
CONFIGURING SETTINGS View or change the following settings: Drive Sleep Enabling this function allows the hard drives to go into standby mode to save power after a designated period of inactivity. Drive Sleep is enabled to sleep after approximately 10 minutes by default. • To enable/disable Drive Sleep, click the toggle button . LED Enabling this function allows the device LEDs to go into standby mode to save power. LED is enabled by default.
CONFIGURING SETTINGS To configure backup settings: 1. In the Mac Backups area, click the toggle button not previously enabled. to enable Time Machine backups if 2. Click the Configure link to display the Time Machine Settings dialog. 3. From the Select a Share drop-down list, select a share you’d like to use to back up your Mac data. 4. Click Save. Important: Once Time Machine begins to back up your files to a selected share, we recommend that you continue to back up to that share.
CONFIGURING SETTINGS Network The Network screen displays the device’s MAC and IP addresses and allows you to set network options such as FTP access, remote servers, and workgroups.
CONFIGURING SETTINGS Network Profile The Network Profile section of the Network screen displays network information for the WD My Cloud Mirror device. The Network Profile section displays the following information: MAC Address The Media Access Control (MAC) address for this device. IPv4 IP Address The IP version 4 address for this device. Network Service The Network Services section of the Network screen allows you to enable or disable the services available on your WD My Cloud Mirror device.
CONFIGURING SETTINGS 1. Review or update the following: IPv4 Network Mode By default, the network mode is set to DHCP, which means the WD My Cloud Mirror device automatically gets the IP address and other settings from your network. Select the method of assigning the device’s unique IPv4 address: • Static: Static IP lets you set an IP address manually. You will be prompted for IP Address, Subnet mask, Gateway IP address, and DNS Server.
CONFIGURING SETTINGS FTP Access File Transfer Protocol enables the transfer of data from one computer to another through a network. FTP is disabled by default. 1. AFP Service To enable FTP Access, click the toggle button to on. 2. Click Configure. 3. On the FTP Settings screen, enter the following information: • Maximum Users: From the drop-down menu, select the maximum number of users you’d like to have FTP access.
CONFIGURING SETTINGS SSH Secured Shell protocol. Select this option to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. SSH is disabled by default. • To enable/disable SSH, click the toggle button WARNING! Note: Dynamic DNS . Please note that modifying or attempting to modify this device outside the normal operation of the product voids your WD warranty. The SSH login User Name is sshd.
CONFIGURING SETTINGS 1. Click the Slave toggle button to ON. The Network UPS Slave mode screen displays. 2. Enter the IP address of the UPS master. An “in progress” screen displays and when the setting is updated, the Network screen displays with Network UPS Slave set to OFF. Network Workgroup (Windows) The Network Workgroup section of the Network screen allows you to enable or disable the workgroup options available on your WD My Cloud Mirror device.
CONFIGURING SETTINGS Remote Server The Remote Server section of the Network screen allows you to enable your WD My Cloud Mirror device to act as a remote server, allowing you to back up shares from another WD My Cloud Mirror on the local LAN or WAN. Note: To see your WD My Cloud Mirror device over the Internet, ensure that you’ve added port forwarding rules for both SSH and Remote Backup services (“Port Forwarding” on page 119). To enable Remote Server: 1. Click the toggle button to ON. 2.
CONFIGURING SETTINGS Port Forwarding The Port Forwarding section of the Network screen allows you to manage your connections to particular services by assigning default or custom port numbers. For additional information on Port Forwarding, see Knowledge Base Answer ID 10649. Adding Port Forwarding Services 1. Click Add to add port forwarding service(s) to your WD My Cloud Mirror device.
CONFIGURING BASIC SETTINGS Media On the Media screen, you can enter DLNA (Digital Living Network Alliance) media server and iTunes media player settings so that you can enjoy media in every room in your house. 1. On the Navigation bar, click the Settings icon and then click Media in the left panel. Note: DLNA and iTunes only work on your local network. 2.
CONFIGURING BASIC SETTINGS System Diagnostics Run diagnostic tests if you are having problems with your device. There are three types of diagnostic tests: Quick Test: The quick test checks the hard drives for major performance problems. The result of a quick test is a pass or fail evaluation of the hard drive’s condition. The quick test can take several minutes to complete. Full Test: The full test is a more comprehensive drive diagnostic.
CONFIGURING BASIC SETTINGS System Configuration The system configuration area allows you to save a configuration file or import an existing configuration file. This is useful if you perform a system restore and want to maintain your current configurations. Saving a Configuration File Use the following steps to save a configuration file. 1. In the System Configuration area, click Save Config File. 2. The configuration file saves to your desktop.
CONFIGURING BASIC SETTINGS Scan Disk The Scan Disk area allows you to scan your device’s hard disks for any errors. Scanning Your Disk Use the following steps to run a disk scan on your WD My Cloud Mirror device. 1. In the Scan Disk area, select the volume you’d like to scan from the drop-down menu. 2. Click Scan Disk. 3. Review the confirmation message and click OK. Your WD My Cloud Mirror is scanned for disk errors. Format Disk The Format Disk area allows you to format your device’s hard disks.
CONFIGURING BASIC SETTINGS Creating an ISO Image An ISO image is a file that is an exact copy of an existing file system. Use the following steps to create an ISO image. 1. On the Navigation bar, click Settings and then click ISO Mount. 2. Click Create ISO Image. 3. In the Image Size field, select the image size you’d like to use for your ISO image. 4. In the Image Path field, enter the path for the data you’d like to image or click Browse, select the folder you’d like to image and then click OK. 5.
CONFIGURING BASIC SETTINGS 10. Click Next. Your ISO image is created. 11. Click Finish. Creating an ISO Share Use the following steps to create an ISO share. 1. On the Navigation bar, click Settings and then click ISO Mount. 2. Click Create ISO Share. 3. Browse to the ISO file you’d like to include in your ISO share and place a check next to the file. 4. Click Next.
CONFIGURING BASIC SETTINGS 5. Enter a description for your ISO share and click Next. 6. Complete the following fields: Enable Media Serving: To enable Media server for the ISO Share, click the toggle button . FTP Access: To enable FTP Access for the ISO Share, click the toggle button . WebDAV Access: To enable WebDAV Access for the ISO Share, click the toggle button . Note: If FTP Access or WebDAV access are disabled for the device, the FTP Access and WebDAV Access fields will be grayed out. 7.
CONFIGURING BASIC SETTINGS 2. Review the ISO Share details and click Close. Modifying an ISO Share Use the following steps to modify an ISO share. 1. On the ISO Mount screen, select next to the ISO Share that you’d like to modify. 2. Make any necessary changes and click Save. Delete an ISO Share Use the following steps to delete an ISO share. 1. On the ISO Mount screen, select next to the ISO Share that you’d like to delete. 2. Review the confirmation message and click OK.
CONFIGURING BASIC SETTINGS . Notifications Email The Notification Email area allows you to set up email alerts and SMS notifications for specified users. Enabling Email Alerts 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Navigation bar, click the Settings icon and click Notifications on the left pane. To enable Alert emails, click the toggle button to on. Click Configure.
CONFIGURING BASIC SETTINGS 1. On the Navigation bar, click the Settings icon and click Notifications from the left pane. 2. To enable SMS, click the toggle button . 3. Click Configure. 4. On the SMS Settings screen, enter the name of your SMS provider. 5. Enter the SMS URL with the message content set to be “Hello world” Note: This SMS URL is used only for setup. No SMS message will be sent after setup is completed. Obtain the URL format requirements from your SMS service provider.
CONFIGURING BASIC SETTINGS Firmware Update The Firmware Update page allows you to set up the device to update the My Cloud Mirror firmware automatically or to manually check for an update file. The current version number and the date of last update of the firmware also display on this screen. Auto Update Auto Update allows you to schedule your WD My Cloud Mirror device to conveniently check for available software updates and install them automatically.
CONFIGURING BASIC SETTINGS Available Updates You can check for available updates at any time in the Available Updates area. This area also displays the current version of the firmware and indicates when the last firmware update was made. Checking for Updates 1. In the New Firmware field, click Check for Updates. 2. Review the Update Firmware screen and click OK. If an update is available, click Install and Reboot. Manual Update Follow this procedure to perform a manual update.
Replacing a Drive 12 Replacing a Drive Identifying a Faulty Hard Drive Replacing a Drive Rebuilding the Drive Returning a WD Drive The My Cloud Mirror device is a limited user-serviceable product that allows you to replace the hard drives in the enclosure. You can use WD hard drives or another brand’s hard drive. Note: For a complete list of compatible“Returning a WD Drive” on page 135drives, visit wd.
Replacing a Drive 2. If one of the drives is Bad or has Failed, select it and view detailed information on the Hard Drive Information dialog box: Note: The drive number corresponds to the 1 or 2 decal on the drive. In the event a fault occurs, and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search for Knowledge Base Answer ID 8 to obtain detailed instructions on obtaining a replacement drive.
Replacing a Drive Inserting a Drive Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device. Preparing a Drive For WD replacement drives, reuse the screws and tabs attached to the faulty drive. Note: A standard phillips-head screwdriver is all you need. 1. Using the parts from the faulty drive, attach a plastic tab to the top hole in the drive’s side (on the right if the green board is facing you). 2.
Replacing a Drive 1. Press the indent on the top of the unit to open the door and remove the bracket that holds the drives in. 2. When looking down on the top of the unit with the front panel towards you, If you are inserting two drives, arrange them so that the connectors at the bottom face in. (The green boards should face each other.) If inserting one drive, the green board faces the middle of the unit. 3. Gently slip a drive into the slot.
REGULATORY AND WARRANTY INFORMATION 14 10 Regulatory and Warranty Information Regulatory Compliance Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand only) Regulatory Compliance Federal Communications Commission (FCC) Class B Information Operation of this device is subject to the following two conditions: 1. 2. This device may not cause harmful interference.
REGULATORY AND WARRANTY INFORMATION KC Notice (Republic of Korea only) ὤ㦹ⷸ ㇠㟝㣄G㙼⇨ⱬ iGἽὤὤ 㢨ὤὤ⏈ᴴ㥉㟝OiGἽPG㤸㣄䑀㤵䚝ὤὤ⦐㉐㨰⦐ Oᴴ㥉㟝ⵝ㋕䋩㐔ὤ㣄㣠PG ᴴ㥉㜄㉐㇠㟝䚌⏈ᶷ㡸⯝㤵㡰⦐䚌⮤SG⯜☔㫴㜡㜄 ㉐㇠㟝䚔㍌㢼㏩⏼␘ Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.
REGULATORY AND WARRANTY INFORMATION shall commence on the purchase date appearing on your purchase receipt. WD may at its discretion make extended warranties available for purchase.
REGULATORY AND WARRANTY INFORMATION This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new. Obtaining Service WD values your business and always attempts to provide you the very best of service.
APPENDICES Appendices Appendix A: WD My Cloud Mirror Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Appendix G: Technical Specifications Appendix A: WD My Cloud Mirror Quick User Guide This guide is primarily for WD My Cloud Mirror users, rather than the administrator. Logging into WD My Cloud Mirror 1.
APPENDICES The Dashboard Home Page The WD My Cloud Mirror Home page has an information bar at the top right, a navigation icon bar across the page, an instant overview of the status of the device’s main functions and links for updating settings. Information Icons Navigation Icons Status and update Navigation Icons Icon Name Actions Home The dashboard displays an instant overview of the status of the device’s main functions and links for updating settings.
APPENDICES Icon Name Actions Apps Add or remove various apps that allow you to use your device more productively. Backups Create backups to: • A USB drive. • Another WD My Cloud Mirror or other WD My Cloud device on your local or a remote network. • A Cloud backup site. Viewing the Home Page The Home page is your gateway to the WD My Cloud Mirror device.
APPENDICES 1. To see detailed information, click the arrow in the lower right to display the current usage of the drive’s capacity: 2. To return to the Home page, click Close. Quick Status Note: Displays for users not the administrator. The Quick Status area displays the total number of FTP, HTTP, and P2P downloads performed. Cloud Access Links Note: Displays for users not the administrator.
APPENDICES Apps The Apps page provides access to the various apps available for your use on the WD My Cloud Mirror device. Available apps vary depending on what your administrator has implemented. Appendix B: Joomla!® Setup Guide Joomla! is an award-winning content management system (CMS) that allows you to build Web sites and powerful online apps. For additional information on Joomla!, visit http://www.joomla.org// Joomla! is one of the many apps available for use from your WD My Cloud Mirror device.
APPENDICES 4. Select a language from the scrolling window. This is the language that will be used during Joomla! installation. 5. Click Next. 6. Review the Joomla! Pre-installation check to ensure that all items passed and click Next. 7. Read the Joomla! license declaration and click Next. 8. Complete the Database Configuration screen with the following information and click Next. Database Type: Select MySQL if not already selected. Host Name: Enter localhost.
APPENDICES Username: Enter your MySQL account user name. - If you’re using the phpMyAdmin app, enter admin. Password: Enter your MySQL password. - If you’re using the phpMyAdmin app, enter admin. Database Name: Enter a name for your database to be used for Joomla!. Table Prefix: Enter a table prefix. The prefix should be three - four characters long, contain only alphanumeric characters, and MUST end in an underscore. Make sure that the prefix chosen is not used by other tables.
APPENDICES Confirm Admin Password: Reenter the password you entered in the Admin Password field. 11. Click Install Sample Data. 12. Click Next. 13. Review the information on the screen and click Remove installation folder. 14. At the top of this page, click Site. Your Joomla! site has been created and installed on your WD My Cloud Mirror device. Appendix C: phpBB Setup Guide phpBB™ is a popular Internet forum package written in the PHP scripting language.
APPENDICES Requirements MySQL database Setting Up phpBB 1. Add the phpBB app to your WD My Cloud Mirror device (see “Adding an App” on page 86). 2. On the App screen, click phpBB in the left pane. 3. In the Configuration URL field, click the configuration URL link. The phpBB Installation page displays. 4. Review the phpBB introduction and click the Install tab. 5. Review the Welcome to Installation information on your screen and click Proceed to next step. 6.
APPENDICES 7. On the Database configuration screen, enter the following information and click Proceed to Next Step. Database Type: Select MySQL if not already selected. Database server hostname or DSN: Enter localhost. Database server post: Leave this field blank. Database name: Enter a name for your database to be used for phpBB. Database username: Enter your MySQL account user name. - If you’re using the phpMyAdmin app, enter admin. Database password: Enter your MySQL password.
APPENDICES Contact e-mail address: Enter the email address of the individual administering the board. Confirm contact e-mail: Reenter the email address you entered in the Contact email address field. 10. Review the Administrator details screen to ensure that the administrator configuration was successful and click Proceed to next step. 11. Review the screen and click Proceed to next step.
APPENDICES 12. Review the information on the screen and click Proceed to next step. Note: Keep the default settings on this screen for now. If you find that you need to update this information in the future, you can do so on the Administration Control Panel after phpBB is installed. 13. Review the information on the screen and click Proceed to next step. 14. Review the information on the screen. phpBB is now installed.
APPENDICES Appendix D: Supported RAID Modes The chart below identifies those modes that are supported for RAID storage. Supported RAID Modes 1 Disk 2 Disks Spanning No Yes RAID 0 No Yes RAID 1 No Yes JBOD Yes Yes Appendix E: RAID Migrations The chart below identifies the RAID migration path allowed on your WD My Cloud Mirror device.
APPENDICES 2. 3. 4. 5. 6. Type device IP address in a browser window. The Safe Mode UI appears. Browse to the location where you saved the downloaded firmware. Click Apply to load the firmware. On the dialog box, click OK. The device reboots. Once your reboot is completed, ensure that you clear your browser’s cache. Check your browser’s help to determine the best way to clear the cache. 7. Once your device has completed the reboot, we recommend that you do a system restore (“System Restore” on page 121).
APPENDICES Power supply AC input voltage (AC adapter) AC input frequency DC output Input voltage: 100V to 240V AC Input frequency: 50 to 60 Hz Output voltage: 12 VDC, 3A Power supply: 36W Temperature Operating temperature: 5°C to 35°C (41°F to 95 °F) Non-operating temperature: -20°C to 65°C (-4°F to 149 °F) RoHs compliant Yes WD MY CLOUD MIRROR PERSONAL CLOUD STORAGE USER MANUAL 154
INDEX Index A about apps 83 backups 69 disk status 92 DLNA 101 internal backups 76 media servers 94 shares 49 WD Media Players 100 WD My Cloud 26 WD Photos 24 accessing general settings 103 online support ii personal cloud using media players 100 personal cloud with iTunes 101 WD My Cloud Desktop 36 Accessories 5 adding a single user 40 groups 47 media content to a folder 99 multiple users 42 Port Forwarding Services 117 AFP Services 113 alert details 65 alerts icons 65 apps about 83 deleting 86 managing 8
INDEX Diagnostics Panel 60 disabling DLNA 96 iTunes 98 Disk Status about 92 dismissing a system alert 66 DLNA about 101 devices 101 disabling 96 enabling 96 rebuilding the database 98 rescanning the database 98 viewing media server information drive replacement 130 Dynamic DNS 114 G 97 E editing group settings 48 shares 52 USB backups 72 user settings 44 ElephantDrive backing up to 79 enabling a backup 78 enabling cloud access for a user 22 DLNA 96 ElephantDrive backup 78 iTunes 98 End User Guide 138 En
INDEX about 76 creating 76 deleting 78 initiating 77 modifying 77 viewing 77 IPv4 Network Mode 112 ISO Shares creating 123 deleting 125 modifying 125 viewing 124 iTunes accessing personal cloud with disabling 98 enabling 98 overview 94, 96 refreshing 99 streaming media 101 101 J Joomla setup guide 142 Jumbo Frames 112 K KC Notice 135 L LAN configuration 110 requirements 6 language and clock settings 104 launching WD My Cloud Desktop 35 LED description 8 stability mode 108 LLTD 113 Local Master Browser
INDEX P Package contents 4 password updating 45 phpBB Setup Guide 145 Port Forwarding 117 adding 117 deleting 117 modifying 117 Power Recovery 108 Power Schedule 108 Precautions 9 Pre-installation requirements 6 product obtaining service 135 product components 6 product registration ii public folders mapping 21 Public share opening on Mac operating systems 20 opening on Windows Vista/Windows 7,Windows 8 20 Q quota rules 45 quotas assigning to a group 49 assigning users to 46 R RAID 91 auto-rebuilding 91
INDEX icons 65 System Configuration about 120 System Diagnostics about 60, 119 system health 60 system report 67 sending to Customer Support System Restore about 119 V 67 U updates making on the Home Page 59 updating apps 86 UPS 114 USB backups creating 70 deleting 72 editing 72 managing 69 viewing details 71 USB drive connecting 69 User settings 39 viewing list of 39 user password updating 45 user settings editing 44 users about 39 adding a single 40 adding multiple 42 assigning a group to 45 assigning
INDEX WD My Cloud Mirror Home page (end user) 140 WD Photos about 24 installing 24 WD service and support ii WD Technical Support contacting ii WD’s Online Learning Center 11 Web Access Timeout 108 Web browser compatibility 6 WebDAV Service 113 Windows mapping a public folder 21 Windows Vista/Windows 7/Windows 8 public share 20 workgroups 111, 115 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL 160
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