Operation Manual

13
Getting Support
This chapter includes the following topic:
System Reports
Diagnostics
Product Improvement Program
The Support page allows you to run diagnostic tests and generate system reports
to send to Customer Support and gives you the opportunity to join WD’s Product
Improvement Program
▪ To display the Support Page, click Support on the navigation bar.
System Reports
In the System Reports section, you can generate a report and automatically send it
to Customer Support or download it to your computer.
Click one of the following:
▪ Send to Support: Generates a diagnostic report and automatically sends it to
Customer Support. The report includes your drive’s serial number, Mac number,
Getting Support
My Passport Wireless Pro/My Passport Wireless SSD
User Manual
48