WD Dual-option ™ Media Center and Combo External Storage Products User Manual
WD Dual-option Media Center and Combo External Storage Products ™ User Manual Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
Table of Contents 1 Getting Started Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Memory Card Compatibility (Media Center) . . . . . . . . . . . . . . . . . . . . . . 2 Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . .
5 Using the Backup Software Manual Backup (Backup on Demand) . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . 15 Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . 19 Restoring Files from a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 1 Getting Started Thank you for purchasing this WD Dual-option product. High-speed storage, conveniently placed buttons, and easy-to-use backup features make this external product an ideal solution for that much-needed additional storage and a perfect place to back up your valuable data, music, photos, and movies.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL System Requirements Windows ® Macintosh ® ! Available USB and/or OHCI-compliant ! Available USB and/or OHCI-compliant FireWire port FireWire port ! Windows 98SE/Me/2000/XP ! Mac® OS v9.2.2 or Mac OS X v10.2.8+ Note: For highest performance and reliability, WD recommends that you install the latest service pack (SP) and updates. Updating Your Operating System Windows Go to the Start menu and select Windows update.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Recording Your WD Product Information CAUTION: Do not remove, tear, or damage the tape seal or any labels on the product; these actions will void the warranty. In the following table, write the serial number and model number of your new WD product found on the large label on the back panel. Also, write the purchase date and other notes such as your operating system and version.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 2 Setting Up The installation CD contains the Retrospect Express backup software as well as important drivers for your WD Dual-option product. Carefully follow the appropriate procedure for your operating system. Windows 98SE/Me/2000/XP 1. Insert the installation CD into your CD-ROM drive. The program autoruns and displays a setup menu. Select the option to Install Retrospect Express for WD.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 4. Enter your User Name and click Next. In the next window, select the Recommended installation option and click Next. 5. In the next window, click Install to begin installation. After installation is completed, the following window is displayed. Click Finish. 6. Launch Retrospect Express from the Start menu (Start > Program Files > Retrospect > Retrospect 6.5). You may be prompted for a license code.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Macintosh Important: Macintosh users must reinitialize the WD drive to HFS Extended Format (or other Mac OS drive format) before using the installation CD. Skip to “Connecting the Drive” on page 8 to connect the drive, then follow the steps below to format and set up the drive. Mac OS v9.2.2 1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the Apple menu. 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Mac OS X v10.2.8+ 1. To format or reinitialize the drive, select Applications > Utilities > Disk Utility. Select your new drive on the left panel, and click the Erase tab on the right panel. The following window is displayed: 2. Select Mac OS Extended from the Volume Format menu, and enter a name for your drive in the field. 3. Click Erase to begin drive formatting.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 3 Connecting the Drive CAUTION: Do not drop or jolt the drive or attempt to open the drive and service it yourself; these actions will void the warranty. Note: Stands and feet are provided for specific configurations and usage. WD recommends using the stands for vertical placement with the buttons on top for easy accessibility. Installing the Stands for Vertical Placement 1.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Connecting the Cables Important: You may connect the USB cable and/or FireWire cable depending on features you want to support. WD recommends connecting both USB and FireWire cables for optimum performance. Because the USB hub (Combo and Media Center) and memory card reader (Media Center) are USB devices, enabling them requires a USB connection. If you connect only the FireWire cable, USB devices are not supported. 1. 2. 3. 4. 5.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Powering Up the Drive 1. Press the Power button to turn on the drive. Your operating system automatically detects the external drive. The area surrounding the Power button illuminates blue and flashes to indicate drive activity. A new hard drive icon appears in the My Computer window for PC users or on the desktop for Mac users. Your drive is preformatted as a single FAT32 partition and is now ready to use. NEW HARD DRIVE ICON 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 4 Using the 8-in-1 Memory Card Reader (Media Center) Important: Do not remove memory cards from media slots while a corresponding green activity LED is flashing. For instructions on the proper removal of media, see “Disconnecting the Drive” on page 23. Media Icons In Windows, each media icon is represented by a drive letter in My Computer. In Macintosh, two new icons appear on the desktop screen.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Using the USB 2.0 Hub The drive includes one port on the front for easy access and another port on the back. 1. To use a USB flash pen or thumb drive, insert the device into the port. Your operating system immediately recognizes the device and displays a new icon in My Computer (Windows) or on the desktop (Macintosh). Click the icon to access your data. 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 5 Using the Backup Software This section contains instructions for both Windows and Macintosh users to set up your WD Dual-option product with Dantz Retrospect Express backup software. Manual Backup (Backup on Demand) 1. Press the Manual Backup button (two folders icon) on the front of the drive to launch the initial setup wizard. Click Next. 2. Click the drive you want to back up.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 3. Windows and Mac OS 9.x users: By default, the software copies Documents Only, which includes your contacts, documents, music, and pictures. This is the ideal choice for most users. Make your choice and click Next. Note: To create a backup that includes restoration of your operating system and programs, visit support.wdc.com, click Knowledge Base, and search for answer ID 1270.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 5. The last window summarizes the settings you specified in the Backup On Demand wizard. To make any changes, click Back; otherwise, click Finish to complete the setup and begin your first backup. Each time you press the Manual Backup button, Retrospect Express launches the wizard and backs up your files. Changing Your Manual Backup Settings 1. Press the Manual Backup button. 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Automatic Backup 1. Press the Automatic Backup button (clock icon) on the front of the drive to launch the initial setup wizard. Click Next. 2. Click the drive you want to back up. This is the source drive that Retrospect Express backs up each time an automatic backup begins. Click Next. 3. Windows and Mac OS 9.x users: By default, the software copies Documents Only, which includes your contacts, documents, music, and pictures.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Mac OS X users: Select the types of files to back up in the following window. Make your choice and click Next. 4. Select the drive on which to store your backup files. Click Next. Note: The destination drive cannot be the same drive selected as the source drive. If you have multiple external drives connected, the drive on which the button was pressed is the default destination. 5.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 6. If you chose Every day, specify the time for your automatic backups and click Next. 7. If you chose Once a week, select the day and specify the time for your automatic backups, and click Next. 8. The last window summarizes the settings you specified in the Automatic Backup wizard. To make any changes, click Back. To start your first backup now, select Start the backup now. Click Finish to complete the setup.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Changing Your Automatic Backup Settings Follow these steps to edit your automatic backup settings, disable Automatic Backup, or enable an existing Automatic Backup that is currently disabled. 1. Press the Automatic Backup button. The Automatic Backup button LED immediately begins to flash indicating that a change is in progress. 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Copying Media Using Backup on Demand (Media Center) 1. Insert a card/stick into the correct slot (see “Media Icons” on page 11). 2. Press the Manual Backup button (two folders icon) on the front of the drive to launch the wizard. If you have not configured Backup On Demand, click Next.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL If you want your backup to synchronize to the same folder on the destination and keep only a current copy, select the Copy Files to Backup of option. Important: Selecting this option deletes any files in the destination folder that are not currently on the card. This option is not recommended unless you want one-way synchronization and have another backup of the files elsewhere. 5.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Finding Files from a Media Copy (Media Center) Windows 1. Open the drive containing your copied files. 2. Open the Retrospect Express Backup folder and the appropriate folder. For example, if you copied media on February 25, 2005, look for Retrospect Backup\Copy of Card1 (H:) 25Feb05-00. Select any files or folders, and drag and drop them where you want.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 6 Disconnecting the Drive Using Safe Shutdown CAUTION: To prevent data loss, be sure to close all active applications before shutting down the drive. Safe Shutdown™ is a WD-exclusive feature which ensures that all your data is safely transferred before shutting down the drive. When the drive is idle or is not used for 10 minutes, the drive spins down to save energy while keeping the case cool. 1.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Windows 98SE 1. Right-click the WD Button Manager icon in the system tray (typically located on the bottom right corner of your desktop). 2. Click the option to safely remove the drive from your system. 3. Press the Power button once. Now you can safely disconnect the USB cable from your computer and the power cord from the electric outlet. Macintosh 1.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 7 Troubleshooting To search the WD technical support knowledge base and to view a complete list of FAQs for your operating system, visit our support Web site at support.wdc.com. Frequently Asked Questions — USB Information Q: What is Hi-Speed USB? A: Hi-Speed USB is another name for USB 2.0, which provides transfer rates up to 40 times faster than USB 1.1. Upgrading to USB 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Frequently Asked Questions — Installation Q: Why does the drive not power up? A: After connecting the power cord, be sure to press the Power button. The area surrounding the button illuminates blue, and you may hear the drive spin and power up. Q: Why is the drive not recognized under My Computer or on the computer desktop? A: If your system has a USB 2.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 8 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Warranty Information This product contains no user-serviceable parts. Refer servicing only to authorized WD personnel or a WD-approved service center. Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com and choose from these topics: ! ! ! ! ! ! ! ! Warranty Services — Obtain warranty information, warranty status, extended warranty, product replacement, RMA status, and shipping and packaging information.
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Index A Automatic backup 16 Automatic backup, change settings 19 Finding files 22 Formatting the drive 10 Frequently asked questions 25 B H Backup automatic 16 automatic, change settings 19 finding files from 22 manual 13 manual, change settings 15 on demand 13 restoring files from 19 software 13 Button Manager 10 Button Manager, uninstalling 24 Handling precautions 3 Horizontal placement 8 C K CE compliance 27 Compliance,
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL P W Precautions, handling 3 Product information 3 Product registration 3 Warranty 28 Warranty, limited 28 WD Button Manager 10 Button Manager, uninstalling 24 service 29 support 29 Windows, updating 2 R Registration, product 3 Regulatory compliance 27 Removing feet 8 media 12 stands 8 Requirements, system 2 Restoring files 19 Retrospect Express features 22 installing 4 uninstalling 24 S Safe Shutdown 23 Serial number 3 Service
