™ WD Sentinel DS5100/DS6100 Ultra-compact Storage Plus Server Administrator and Maintenance Guide
WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. WD Guardian™ Services premium Technical Support and Extended Warranty services are also available for Small Business customers.
Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English / Spanish Europe (toll free)* 855.556.
Table of Contents WD® Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii WD Guardian Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Important User Information . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Recording Your WD Product Information . . . . . .
Managing Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Shutting Down and Rebooting the Server . . . . . . . . . . . . . . . . . . . 40 5 Managing Storage on the WD Sentinel Server . . . . 42 WD Sentinel Server RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . 42 Storage Spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Setting Up Your Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Hardware Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . 81 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Replacing a Server Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Removing the Unit Cover . . . . . . . . . . . . . . . . . . . . . .
IMPORTANT USER INFORMATION 1 Important User Information Important Safety Instructions Handling Precautions Recording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.
IMPORTANT USER INFORMATION Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. The WD Sentinel server may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: Do not drop or jolt the WD Sentinel server. Do not move the unit while it is powered on. Do not use this product as a portable drive.
PRODUCT OVERVIEW 2 Product Overview Getting to Know Your WD Sentinel DS5100/DS6100 Server Key Features System Requirements and Compatibility Information Technical Specifications Product Views Indicators LEDs Where to Find Help Getting to Know Your WD Sentinel DS5100/DS6100 Server Congratulations on your purchase of the WD Sentinel DS5100/DS6100 Ultra-compact Storage Plus Server.
PRODUCT OVERVIEW Built-in Active Directory and Primary Domain Controller: Small businesses need to keep their data secure and must be able to restrict user access to it. The Active Directory and Primary Domain Controller in the WD Sentinel DS5100/DS6100 provide centralized management and security by authenticating and authorizing all users and computers on the network.
PRODUCT OVERVIEW Virtualize WD Sentinel storage using iSCSI Target: WD Sentinel DS5100/DS6100 supports iSCSI. IT Pro’s and advanced users have the ability to partition their WD Sentinel for both NAS File based storage as well as IP-SAN with the iSCSI Target. This capability enables the administrator to create multiple iSCSI targets to meet the specific needs of their dynamic IT environments.
PRODUCT OVERVIEW Package Contents Ultra-compact Storage Plus Server 1 RJ-45 Ethernet cable 1 -1.8 meter power adaptor with cord (WD Sentinel DS5100) 2 -1.8 meter power adaptors with cords (WD Sentinel DS6100) 2 door lock keys Basic Installation Guide WD Sentinel DS5100/DS6100 1.
PRODUCT OVERVIEW For information on additional accessories, visit: US www.shopwd.com or www.wdstore.com Europe • • • • • • • • All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Austria: www.wdstore.de United Kingdom: www.wdstore.eu France: www.wdstore.fr Italy: www.wdstore.it Germany: www.wdstore.de Spain: www.wdstore.es Netherlands: www.wdstore.nl Rest of EU Countries: www.shopwd.
PRODUCT OVERVIEW Technical Specifications Specification Description Interfaces • • • • 2 High performance (10/100/1000) Gigabit Ethernet connections 4 ports of powered USB 3.0 2 ports of powered USB 2.0 1 VGA Port Supported protocols CIFS/SMB, NFS, HTTP, HTTPS, WebDAV, AFP Internal hard drives 4 WD 3.
PRODUCT OVERVIEW Specification Description LEDs 1 Power LED • Flashing blue indicates boot status • Flashings RED indicates a fault condition • Solid blue once booted, and there are no pending fault conditions, indicates a good operational state • Black indicates inactive state 2 Ethernet Port LEDs • Flashing green indicates activity • Solid amber indicates that there is a link connection • Black indicates inactive state 4 Drive Tray LEDs • Flashing blue or solid blue indicates drive activity • Solid RE
PRODUCT OVERVIEW Product Views Front View Power / Status LED LCD Display Scroll buttons Power button Status LEDs Drive Door Drive Door Lock WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 10
PRODUCT OVERVIEW Back View Recovery button External DC In Power port USB 3.0 ports USB 2.
PRODUCT OVERVIEW Indicators Component Icon Description Ethernet ports Connect the device to a local network. DC In connector Connects the device to a DC power cord and the power outlet. Recovery button RECOVERY Button on the back of the server recovers the server (including the operating system) while using a USB drive in an event of an OS corruption. USB ports Connects with USB 2.0 and 3.0 devices such as a USB storage, USB mouse, USB keyboard, or a UPS.
PRODUCT OVERVIEW Where to Find Help This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the WD Sentinel DS5100/DS6100. You can download translated versions and updates to this manual from http://products.wd.com/updates. For more information and news about this product, visit our website at http://www.wd.com/.
CONNECTING THE SERVER AND GETTING STARTED 3 Connecting the Server and Getting Started User Roles and Responsibilities How the WD Sentinel Fits into Your Office Connecting the WD Sentinel Server to Your Network Setting up your WD Sentinel Server (one time only) Connecting your Computers This chapter steps you though the process of connecting and setting up your WD Sentinel DS5100/DS6100 server and connecting it to computers in your network.
CONNECTING THE SERVER AND GETTING STARTED Administrator (e.g., Business Owner) Internal Users (e.g., Employees) External Users (e.g., Clients or Business Partners) Primary User Interface Primary Interface Primary Interface • Dashboard - Signs in using the • Launchpad - Signs in using the • Remote Web Access - Signs in Administrator password (no assigned user name and using the assigned user name username required). password. and password.
CONNECTING THE SERVER AND GETTING STARTED Connecting the WD Sentinel Server to Your Network Use the following steps to physically connect your WD Sentinel DS5100/DS6100 server to your network. 1. 2. 3. 4. 5. 6. Connect your monitor to the VGA port on the rear of your WD Sentinel server. Connect your USB keyboard and USB mouse to the USB ports on the back of your WD Sentinel server. Using the provided ethernet cable, connect the WD Sentinel server (either ethernet port 1 or 2) to a DHCP-enabled LAN.
CONNECTING THE SERVER AND GETTING STARTED Setting up your WD Sentinel Server (one time only) Your WD Sentinel server is now ready to be configured. This section describes how to use the one time setup wizard to configure your server for first use. Important: Ensure that you complete the entire process outlined in steps 1- 10 below. If these steps are not followed, your WD Sentinel will not work properly. 1. Select the server language from the list provided. 2.
CONNECTING THE SERVER AND GETTING STARTED 4. Review the Configure Windows Server Essentials screen, then click Next. 5. Review the date and time ensuring that it is correct, then click Next. If you need to change the system date and time settings: - 6. Click Change system date and time settings. Click Change date and time... on the Date and Time screen. Update the date and time, then click OK. Click OK, then click Next. Enter your Company information for your device, then click Next. a.
CONNECTING THE SERVER AND GETTING STARTED c. A suggested server name will be generated for you when you enter your company name. If you’d like to change this server name, enter a unique server name that is different than the default name “WDSENTINEL.” The name can be up to 15 characters long, can contain letters, numbers and dashes (-), can not start with a dash, must not contain spaces, and must not contain only numbers. WARNING! 7. THIS IS THE ONLY TIME YOU CAN NAME YOUR WD SENTINEL SERVER.
CONNECTING THE SERVER AND GETTING STARTED 8. Select your Update settings. This specifies how you’d like your device to install system updates. 9. Click Configure. Important: This process can take an hour or more and may restart more than once. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server. 10. Review the information on the Configuration Completed screen, then click Close. Windows Server 2012 R2 is now installed.
CONNECTING THE SERVER AND GETTING STARTED Connecting your Computers Once you’ve set up your WD Sentinel server, you can connect up to 50 Windows PCs or Mac computers to your device. Installing the Connector software joins the client computer to your WD Sentinel Server and installs Launchpad and Dashboard. Users use Launchpad to access server resources for which they have the rights.
CONNECTING THE SERVER AND GETTING STARTED 4. Review the Windows Server Essentials Connector license terms, then click I have read and accept the license terms checkbox. 5. Click Next. Installation begins. The progress bar identifies where you are in the installation process. The installation process may take 30 minutes or more to complete. Once the installation is completed, follow the steps outlined in the Windows Server Essentials Connector Configuration Wizard.
CONNECTING THE SERVER AND GETTING STARTED Connecting a Mac Use the following procedure to connect your Mac computer to the WD Sentinel server. For steps on connecting a Windows PC using the Connector software, see “Connecting a Windows PC” on page 21. 1. 2. In the address field of an open browser window on the Mac you’d like to connect, enter http://.local/connect. Example: http://myserver.
CONNECTING THE SERVER AND GETTING STARTED 7. Review the “Connect a Computer to the Server” wizard Introduction, then click Continue. 8. Enter the name you gave your server in “Connecting the WD Sentinel Server to Your Network” on page 16, then click Continue. (Example: companyserver) The software checks to ensure that your Mac meets the required prerequisites. 9. Follow the steps outlined in the Connect a Computer to the Server Wizard. 10.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 4 Managing the WD Sentinel Server (Dashboard) Setting up WD Sentinel Server & Connecting Computers Accessing the Dashboard Adding a User Account Performing Dashboard Tasks Using the Home Page Managing User Accounts Managing Devices Managing Storage Monitoring Applications Monitoring System Health and Alerts Updating Software Managing Server Settings Shutting Down and Rebooting the Server Setting up WD Sentinel Server & Connecting Computers This chapter assumes
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 1.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Tips for Performing Dashboard Tasks When you initially open the Dashboard, a list of task displays on the Home page. Some of the tasks listed are necessary to finish setting up your WD Sentinel server properly. To help you prioritize these tasks, we’ve provided list of tasks and the order that we suggest you perform these tasks.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 4. Enter the following information: a. First Name, Last Name: Enter the user’s first and last name. b. User account name: Enter a user account name. This is used to log into the Launchpad. c. Password, Confirm Password: Enter your password for the assigned user, then enter the same password to confirm the password. 5. d. Level of access: Select Standard user or Administrator. Click Next. 6.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 9. Click Create Account. 10. Click Close. Provide the user with their new user name and password. Performing Dashboard Tasks The Administrator uses the Dashboard to perform management and maintenance tasks you use to control how your server behaves on your network, who can access it, what information can be stored and retrieved, how it is organized, protected, and made available remotely.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) The Category pane, on the left side of the page, provides quick access to information and configuration tools that help you set up and customize the server. Click a category to display tasks and resources that are associated with that category. The Task pane in the middle of the page, lists some of the recommended tasks to perform the first time you sign in to the Dashboard. To perform these tasks from the Home page, just click the relevant links.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Home Page Action Pane The Action pane displays a brief description of the selected task. You are also presented with the opportunity to open configuration wizards to act on the selected task or, in some cases, skip a task. Managing User Accounts The Users tab allows you to add and manage up to 25 user accounts. On the navigation bar, click Users. You can now: View, add, manage, delete, and activate/deactivate user accounts.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) For detailed instructions on performing any of these tasks, consult Microsoft Online Help. Managing Storage The Storage section contains two tabs: The Server Folders tab allows you to view and manage the properties of the server folders. This page also includes tasks to open and add server folders. Note: If you have data files saved on the C: drive (your boot drive), See “Moving a Server Folder” on page 50. to move these files to your data drives.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Monitoring Applications The Applications section of the Windows Server 2012 Essentials Dashboard includes tasks that help you view and manage the Add-ins that are installed on the server and to discover new add-ins Microsoft Pinpoint®. For detailed instructions on monitoring add-ins and using Microsoft Pinpoint, consult Microsoft Online Help.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) To open the Health tab, click the Monitor icon on the navigation bar: Settings Description Network Health Displays the status (Connected or Not connected) of the server's network connection(s). If you use both Ethernet ports and one fails, the other takes over, allowing the WD Sentinel server to remains operational over the network. Ethernet 1 & 2 System Temperature System: The temperature within the server enclosure.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Settings Description Audible Alerts The status of the warning and critical alerts for WD Sentinel server. The audible alerts may be: • • On Off Action: Click Configure to set Audible Alerts (See “Set audible alerts” on page 37.). Internal Storage Displays storage information associated with the WD Sentinel server. The WD Sentinel server holds up to four of WD’s hard drives optimized for quality, reliability and performance.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Health Tasks Find compatible hard drives To view a list of WD drives that can be used in the WD Sentinel server: Click Compatible Hard Drives in the Task pane. A pop-up screen lists each drive with its model number, description, and maximum capacity. Click WD Store to purchase compatible drives. Click OK to exit.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) To access the Windows Resource Monitor: Click View System Performance in the Advanced tasks pane. The Resource Monitor displays. For complete instructions on how to use the Windows Resource Monitor, click F1 within the Windows Resource Monitor application. Set audible alerts The Audible Alert provides audible notification from your WD Sentinel server when there are warnings or critical alerts to the server. To set Audible Alerts: 1. 2.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Manual Updates of WD Software To check for software updates and update the software: 1. Click the Software Updates tab. 2. You have two options. You may check for updates online or update from a file: To use the online update: a. Click Check for Updates. b. If an update is available, click Download and Install to update your WD Sentinel server. To update from a file: a.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 2. Click the Change link and select the day and time you want the WD Sentinel server to check for updates every week, and if an update is available, install it. (Example: every Sunday at 3:00 AM) 3. Click Apply. Updating Microsoft Software You can update the Microsoft software for the WD Sentinel DS5100/DS6100 using the Server Settings page. See “Managing Server Settings,” below.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) Anywhere Access Anywhere Access enables your network users to access WD Sentinel server resources from any location with an Internet connection, at any time, and on any device. You can access shared folders and files (that you have permission for) on the server as well as on your networked computer. Enabling Anywhere Access Use the following steps to enable Anywhere Access on the Settings page. Anywhere Access is turned off by default. Note: 1. 2. 3.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 2. To shut down, right-click the red button in the lower left corner of the page and select Shut down. 3. 4. To restart, right-click the arrow and select Restart. When the confirmation message appears, click Yes. Note: You can also shut down your WD Sentinel server by holding the power button on the front of the device for a few seconds and then releasing it. The “Shutting Down” message displays on the front of the unit.
MANAGING STORAGE ON THE WD SENTINEL SERVER 5 Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Storage Spaces Setting Up Your Drives Using USB Storage Moving a Server Folder WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks. The WD Sentinel server provides automatic RAID service to assure the integrity of the storage system. For redundancy, a minimum of two drives must be active.
MANAGING STORAGE ON THE WD SENTINEL SERVER Storage Spaces Storage Spaces is a Windows storage virtualization technology which succeeds Logical Disk Manager and allows for the organization of physical disks into logical volumes similar to Logical Volume Manager (Linux), RAID1 or RAID5, but at a higher abstraction level. A storage space behaves like a physical disk to the user, with thin provisioning of available disk space. The spaces are organized within a storage pool, i.e.
MANAGING STORAGE ON THE WD SENTINEL SERVER 3. 4. Select your storage method. Options are: Storage Spaces: A Windows Server 2012 technology that allows you to virtualize storage by grouping industry-standard disks into storage pools. Virtual disks called storage spaces are then created from the available capacity in the storage pools.
MANAGING STORAGE ON THE WD SENTINEL SERVER 4. Enter the size, resiliency type, and size of your new storage space. then click Create Storage Space. Your storage space is created. Setting Up RAID Storage 1. On the WD RAID Storage Utility screen, in the Storage area, select Adapter 0. 2. Hover your mouse over the Operations tab, then select Create RAID.
MANAGING STORAGE ON THE WD SENTINEL SERVER 3. On the Create Options pull-down menu, select a RAID option. It is a best practice to select RAID 5 for your WD Sentinel server storage. 4. Click Submit. 5. 6. Click OK. Your RAID storage is created. Now, lets mount your new disk. Right-click the lower-left corner of your desktop, then select Disk Management.
MANAGING STORAGE ON THE WD SENTINEL SERVER 7. On the Initialize Disk screen, click OK. 8. On the Disk Management screen, right-click your initialized disk (Disk 1). then select New Simple Volume. 9. Follow the steps outlined in the New Simple Volume Wizard. 10. 11. Once the volume is created, click the to close the DIsk Management screen. On the WD RAID Storage Utility, click the to close the screen. Your RAID volume is now created and mounted.
MANAGING STORAGE ON THE WD SENTINEL SERVER Recovering from a Failed Drive Use the following steps to recover from a failed drive. 1. 2. 3. 4. Replace the drive (the one with the red LED over the drive) with an approved drive for the WD Sentinel server (see “Find compatible hard drives” on page 36). Once replaced, access the device Dashboard Monitor page. Click the Configure link, located on the Health tab in the Internal Storage area.
MANAGING STORAGE ON THE WD SENTINEL SERVER 4. In the Task bar, click Add a folder. 5. 6. Enter a name for the folder. Click Browse and select a folder on the USB drive. Note that a shared folder cannot be created at the root of the USB drive. 7. Click OK and follow the instructions on the screen. To stop sharing data on a USB drive: 1. 2. On the Dashboard, click the Servers Folders and Hard Drives icon. Click the Server Folders tab, then select the folder you want to stop sharing.
MANAGING STORAGE ON THE WD SENTINEL SERVER 3. On the Task bar, click Stop sharing the folder. 4. Click Yes, then click Close. Moving a Server Folder It is a best practice to move any folders you may have on your server boot drive (C:) to your shared data drives. Use the following steps to move a folder on your server to another location on your server. When you perform this task, ensure that the new location has a maximum amount of free space.
MANAGING STORAGE ON THE WD SENTINEL SERVER 4. Follow the steps outlined in the Move a folder wizard.
USING THE WD SENTINEL SERVER’S FEATURES 6 Using the WD Sentinel Server’s Features Using the Launchpad (Internal Users) Accessing Shared Folders Over Your Network Accessing Computers and Shared Folders Remotely Backing up (Windows PC) Backing up with Time Machine (Mac) Recovering/Restoring (Windows PC) Recovering/Restoring (Mac) Backing up your WD Sentinel Server Recovering a WD Sentinel Server Image or Resetting the Boot Drives to Factory Defaults This chapter describes the routine tasks that both the Adm
USING THE WD SENTINEL SERVER’S FEATURES If your operating systems is... Do one of the following... Windows 7 From Start Menu: • Click >All Programs >Windows Server 2012 Essentials>Windows Server Launchpad. From Desktop: • Double-click the Launchpad icon . From System Tray: • Right-click the Launchpad icon Launchpad. and select Open Once you’ve accessed the Launchpad Sign In screen, use the following step to sign in and use the Launchpad. 1. Enter your user name and password. 2.
USING THE WD SENTINEL SERVER’S FEATURES To access the Launchpad (Mac): 1. Do one of the following: Double-click the Launchpad icon on your Mac Toolbar. Select Finder>Applications>Windows Server Launchpad Once you’ve accessed the LaunchPad Sign In screen, use the following steps to sign in and use the Launchpad. 1. Enter your user name and password. 2. Click the arrow to display the Launchpad. It lists four tasks: Backup, Remote Web Access, and Shared Folders.
USING THE WD SENTINEL SERVER’S FEATURES Selecting Launchpad Options (Windows PC or Mac Computer) To select Launchpad options: IF you want to... THEN... AND... Back up your Windows PC to the WD Sentinel server manually Click Backup. Continue to “Backing up (Windows PC)” on page 60. Back up your Mac to the WD Sentinel Server using Time Machine Click Backup. Continue to “Backing up with Time Machine (Mac)” on page 64. Use Remote Web Access: Click Remote Web Access.
USING THE WD SENTINEL SERVER’S FEATURES 3. Clear the Automatically run the Connector when I sign in to Windows check box, and click OK. To disable the Launchpad after signing in (Mac): 1. 2. Sign in to the Launchpad. Click the menu arrow at the top right and select Settings from the drop-down menu. 3. Clear the Automatically run Windows Server Launchpad when I log in check box, and click the Close button .
USING THE WD SENTINEL SERVER’S FEATURES To uninstall the Launchpad (Connector Software) on a Windows PC: Note: When you uninstall Launchpad, you also uninstall Dashboard. They can not be uninstalled separately. If your operating systems is... Then... Windows 8 • • • • Windows 7 • On your keyboard, click the Windows button . On the Start page, right-click in a blank area of the screen. Select All apps . Under Windows Server 2012 Essentials, right-click Windows Server Launchpad. Select Uninstall .
USING THE WD SENTINEL SERVER’S FEATURES Accessing Shared Folders Over Your Network Launchpad (Windows) 1. On the Launchpad, click Shared Folders. A set of folders similar to the one below displays: 2. Double-click a folder to open it, then click the file you want to access. Your access (as a general user) depends on the permissions assigned to you by the Administrator. Launchpad (Mac) 1. 2. On the Launchpad, click Shared Folders. Select the shared folder you’d like to mount on your Mac, then click OK.
USING THE WD SENTINEL SERVER’S FEATURES Accessing Computers and Shared Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access through the Dashboard. You can access files stored on the WD Sentinel DS5100/DS6100 anywhere, as long as you have access to the Internet. Note: You must use Internet Explorer 8 or higher to access a PC using the Remote Web Access feature. See “Specific Problems and Corrective Actions” on page 73. Logging In 1.
USING THE WD SENTINEL SERVER’S FEATURES Remote Web Access Home Page The Remote window includes the following sections: Note: You can also use the navigation links at the top of the window to view these sections. Devices Note: Connecting to computers or the WD Sentinel server using Remote Web Access requires the Internet Explorer browser. Click Connect to connect to your WD Sentinel server or to a computer on your network.
USING THE WD SENTINEL SERVER’S FEATURES Scheduling Automatic Backups (Dashboard only) To set a schedule for future backups: 1. 2. Access the Dashboard. Click the Devices icon on the navigation bar to display a list of computers and servers on your network: 3. Click Customize Backup for the computer in the Device Tasks panel.
USING THE WD SENTINEL SERVER’S FEATURES 4. Select Back up all of my files and folders (Recommended). 5. Review the backup information to ensure that it is correct, then click Save changes. The selected computer is now setup for automatic backup. 6. Click Close.
USING THE WD SENTINEL SERVER’S FEATURES Initiating Backups By default, backups are performed at night for up to 50 client computers in a sequential order. If the client computer is asleep or hibernating at that time, the backup software can be enabled to wake up the client computer, back it up, and put it back to sleep. You may start a manual backup either through the Launchpad on the computer being backed up or through the Dashboard.
USING THE WD SENTINEL SERVER’S FEATURES 4. Click OK to apply the change, close the page, and return to the Launchpad while the backup continues. The message that the backup was successful displays on the page and on the Dashboard. For more information about the backup process, see Microsoft Online Help. Backup Using the Dashboard 1. Click Devices on the navigation bar to display a list of computers and servers on your network: 2. 3. Select the computer you want to back up.
USING THE WD SENTINEL SERVER’S FEATURES Scheduling Automatic Backups (Time Machine) To set up and schedule Time Machine to back up files to your WD Sentinel server: 1. Use one of the following methods to open Time Machine. Click the Time Machine icon in the Dock: 2. Click the Apple® menu > System Preferences and select Time Machine. Click Go > Applications and select Time Machine. If this is your first time creating a backup, the following screen displays: 3.
USING THE WD SENTINEL SERVER’S FEATURES 6. Enter the user name and password of an account that has administrator permissions on this client computer, then click OK. 7. 8. Select Registered User. Enter your assigned WD Sentinel User Name and Password in the Name and Password fields: 9. 10. Click Connect. The Preferences screen returns. To start automatic backups, move the slider to ON. Time Machine begins backing up your files.
USING THE WD SENTINEL SERVER’S FEATURES To see information such as available capacity and the date and time of the oldest, latest, and next backup, select Open Time Machine Preferences on the Time Machine drop-down menu: Recovering/Restoring (Windows PC) The WD Sentinel server provides two options for recovering lost or corrupted data: Restore a Computer—Restores all data and settings of a Windows PC computer or a storage device connected to the WD Sentinel server.
USING THE WD SENTINEL SERVER’S FEATURES 4. 5. Click Next. Select the information you’d like to restore from the list provided, then click Next. 6. Select a location for your restored backup. You can accept the location provided in the field, or click Browse and select another location. Once you’ve selected a different location, click OK to close the Browse window.
USING THE WD SENTINEL SERVER’S FEATURES 7. Click Next. The restored backup is copied to the selected location. Once done, the successfully restored screen appears. 8. Do one of the following:. Click Open the Restore location to view your restored information. Click Restore more files or folders to restore more information. Click Close to close the Restore Files or Folders screen. Recovering/Restoring (Mac) Time Machine allows you to restore files, versions of files, or your entire system.
USING THE WD SENTINEL SERVER’S FEATURES Backing up your WD Sentinel Server Backing up your WD Sentinel server allows you to protect your operating system, system state, volumes, files, and application data. For information on how to back up your WD Sentinel server, see Microsoft Online Help/Manage Backup and Restore/Manage Server Backup.
BEST PRACTICES 7 Best Practices Setting up the WD Sentinel Server Setting up Client Computers Using the WD Sentinel Server Efficiently Replacing Drives Sharing Files with External Users Shutting Down The following practices help you use the WD Sentinel server and protect your data efficiently and safely. Setting up the WD Sentinel Server Change the default name of WD Sentinel to something unique.
BEST PRACTICES Replacing Drives The online removal of a drive forces a rebuild when the drive is replaced. Until the rebuild is complete, the RAID system is degraded and unrecoverable failure will occur should another drive be removed. Only remove one drive at a time between rebuilds. Avoid pulling a drive out unless there is a failure. When a drive needs replacement, the WD Sentinel server is still functional but subject to a second drive failure that would result in the loss of data.
TROUBLESHOOTING 8 Troubleshooting First Steps Checklist Specific Problems and Corrective Actions For any issue, first ensure that you are using the latest firmware for the WD Sentinel server. See “Updating Software” on page 37 for instructions. First Steps Checklist Is the power supply plugged in to the wall outlet and the drive? Are all cables correctly connected and secured? Is the power on? If not, see “LEDs” on page 12.
TROUBLESHOOTING 3. 4. 5. 6. From the Drive drop-down list, choose the letter that you want the WD Sentinel server to have in Computer. Click Browse to find the folder that you want to map, or type the path to the server using the format \\ServerName\FolderName. For example, if the share is called Documents, and your server is called MyServer, you would enter \\MyServer\Documents. If you want the drive to reconnect whenever the computer is rebooted, click the Reconnect at logon check box. Click Finish.
TROUBLESHOOTING LCD Messages The LCD displays various messages for you to review. Provided below is a list of messages, a description of the message and possible responses for that message. LCD Description Troubleshooting Displays the name of your WD Sentinel server. Displays the IP address of your WD Sentinel server. If the IP address does not display, ensure that your device is connected by ethernet cable to your router. Backup Failed The software backup has failed.
TROUBLESHOOTING LCD Description Troubleshooting Boot Drive Over Temp The operating system (OS) boot drive has exceeded the normal operating temperature. Check the airflow around your device and the system fan operation. Boot Volume Degraded One of the operating system (OS) drives has failed. The system will operate but in a degraded state. Replace the identified boot drive. • • • • Access the Dashboard (See “Accessing the Dashboard” on page 25.) Click Monitor on the navigation bar.
TROUBLESHOOTING LCD Description Troubleshooting Imminent Failure Boot Drive S.M.A.R.T early detection found a premature drive failure condition on one of the boot drives. Replace the defective drive as soon as possible to stop RAID from going into a degraded state. Invalid Drive The inserted drive is not compatible with the device. Replace the inserted drive with an approved drive. See Dashboard>Monitor> Tasks for a list of approved drives.
REGULATORY AND WARRANTY INFORMATION 10 Regulatory and Warranty Information Regulatory Compliance Limited Warranty GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
REGULATORY AND WARRANTY INFORMATION Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté d'équipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked “Class 1.” CAUTION! Danger of explosion if the battery is incorrectly replaced.
REGULATORY AND WARRANTY INFORMATION limited warranty period shall commence on the purchase date appearing on your purchase receipt. WD may at its discretion make extended warranties available for purchase.
APPENDIX 9 Appendix Hardware Replacement Procedures WD RAID Storage Utility WD Sentinel DS5100/DS6100 Administrator Reference Sheet Hardware Replacement Procedures Before You Begin Replacing a Hard Drive Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter provides the steps necessary to replace the following components designed for replacement for the WD Sentinel DS5100/DS6100.
APPENDIX Replacing a Hard Drive It is simple to replace a drive in your WD Sentinel server. First, make sure to go to the WD Store to purchase a compatible replacement drive. For a complete list of approved drive models, search for Answer ID 9443 in the WD Knowledge Base at http://support.wd.com. The drives in the WD Sentinel server are “hot swappable.” This means that the WD Sentinel server can remain powered on while you replace the drive.
APPENDIX What you’ll Need: Replacement hard drive Replacing a Hard Drive Use the following steps to replace a drive in your WD Sentinel server. 1. Unlock and open the drive door (Figure 1). Figure 1. Open drive door 2. 3. 4. For a failed drive, verify that the LED for the failed drive is solid red. Pull the handle on the front of the hard drive toward you. When it snaps open, pull the hard drive toward you to remove it. (Figure 2). Figure 2.
APPENDIX 5. Slide the approved replacement drive into the drive bay, making sure that it is properly seated and is facing the correct direction. Figure 3. Replace hard drive 6. 7. 8. Using some force, snap the drive handle shut. Close and lock the door on the front of the server, making sure it snaps shut. The LED remains blank until the rebuild is complete. The rebuild percentage displays on the LCD.
APPENDIX Replacing a Server Fan When a fan requires replacement, you will receive an e-mail Alert indicating that there is a problem with one of your WD Sentinel server fans. The fans in the WD Sentinel server are “cold swappable.” This means that the WD Sentinel server must be shut down prior to your fan replacement. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down and Rebooting the Server” on page 40.
APPENDIX 5. Carefully lower the fan plate toward you then lift the fan plate out of the unit (Figure 5). Figure 5. Remove fan WARNING! 6. 7. 8. 9. 10. Before removing the fan plate completely from the unit, detach the fan interface connector from the back plane PCBA. Gently place the replacement fan into the unit, ensuring that the orientation of the fan is correct and that the fan interface connector is connected. Replace and tighten the four (4) Fan Plate mounting screws.
APPENDIX Removing the Unit Cover Use the following steps remove the cover on the WD Sentinel DS5100/DS6100 device. These steps are necessary to replace certain internal parts. Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down and Rebooting the Server” on page 40. What you’ll Need: Phillips screwdriver Removing the Unit Cover 1.
APPENDIX Replacing the SODIMM Memory Module The SODIMM memory module in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your module replacement. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down and Rebooting the Server” on page 40. Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device.
APPENDIX 5. On the top of the unit, loosen and remove the six (6) screws holding the PCBA unit in place. Figure 7. Remove screws from PCBA unit 6. Carefully lift the PCBA up and away from the rest of the unit, then gently place the flipped assembly on a stable flat surface. WARNING! 7. Ensure that the connector clears the plate when removing the assembly. Remove and replace or add additional 2PL-SODIMM module(s). Note: This unit uses memory in coordinated pairs and are color-coded.
APPENDIX 8. Once the 2PL-SODIMM module has been added or updated, replace the PCBA back on the WD Sentinel device, ensuring that the cables are again attached to the assembly and that the PCBA is properly seated. Replace and tighten the six (6) screws holding the PCBA in place. Note: 9. Replace the unit cover and replace and tighten the five (5) exterior screws. Note: 10. 11. Do not over-tighten the PCBA screws. Do not over-tighten the exterior screws. Connect all external connections.
APPENDIX Adding a Boot Drive The WD Sentinel server comes with either one (DS5100) or two (DS6100) 2.5-inch boot drive pre-loaded with Windows Server 2012 R2 Essentials and specialized hardware services and drivers. The pre-loaded boot drive(s) provides the ability to keep the OS running from the boot drive while redeploying or changing applications and folders running on the large capacity data drives. The boot drive in the WD Sentinel DS5100 server are “cold swappable.
APPENDIX 8. Replace the unit cover and replace and tighten the five (5) exterior screws. Note: 9. 10. Do not over-tighten the exterior screws. Connect all external connections. Restart the server.
APPENDIX WD RAID Storage Utility The WD RAID Storage Utility allows you to configure and maintain the RAID storage on your WD Sentinel server. Accessing the WD RAID Storage Utility There are two main ways to access the WD RAID Storage Utility: Initially, when setting up your drives, you’re able to access the utility from the Dashboard Home page by clicking Setting up your drives in the Task pane and Selecting RAID from the Set Up your Drives wizard.
APPENDIX Storage Management Pane The Storage Management pane uses a tree view to list and show physical and virtual devices attached to the WD Sentinel server, including: Adapter Virtual Disks Physical Devices Properties Pane The Properties pan lists the properties of the device selected in the Storage Management pane. The Properties pane contains two tabs at the top: Property: Select Property to view or modify the properties of the device selected in the Storage Management pane.
APPENDIX 2. Hover over the Operation tab and select Initialization from the menu. 3. Ensure that Background Initialization is selected, then click Start. Background Initialization begins. To Pause Initialization: On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk Hover over the Operation tab and select Pause Background Initialization from the menu.
APPENDIX Migration Use the following steps to migrate a virtual drive into a RAID configuration. 1. On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk where the drive(s) you’d like to migrate reside. 2. Hover over the Operation tab and select Migrate from the menu. 3. On the Migrate VD screen, in the Select Migrate RAID Level field, select the RAID level you’d like to use from the pull-down menu.
APPENDIX 4. Select the virtual drive(s) you’d like to migrate, then click Submit. Migration begins. Consistency Check Use the following steps to perform a consistency check on your server disks. 1. On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk you’d like to perform. 2. Hover over the Operation tab and select Consistency Check from the menu.
APPENDIX 3. Select Consistency Check from the pull-down menu, then click Start. The consistency check begins. Deleting Virtual Drive Use the following steps to delete your virtual drives. WARNING! 1. Ensure that you have not selected your boot drive (Drive 0) when deleting virtual drives. When the drive is deleted, all data on the drive is erased. On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk you’d like to delete.
APPENDIX 2. Hover over the Operation tab and select Delete from the menu. 3. 4. 5. Read the Warning, then click OK. Read the message, then click OK. Your virtual drive(s) are deleted. Read the message concerning partition information, then click OK. Your virtual drive(s) are deleted.
APPENDIX WD Sentinel DS5100/DS6100 Administrator Reference Sheet Provided below is a reference sheet that allows you to keep all of the useful information associated with your WD Sentinel DS5100/DS6100 server in one location. Enter the information identified below and keep this checklist in a safe location for future reference.
INDEX Index A accessing Dashboard 25 accessing Launchpad Mac 54 Windows PC 52 accessing shared folders via network 58 via Remote Web Access 59 accessories 7 adding a user account 27 add-ins monitoring 33 Administrator Reference Sheet 100 Administrator’s tasks 14 alert icons 30 alerts 33 monitoring 33 automatic backups 61, 67 automatically updating WD software 38 B backing up using Dashboard 64 using Launchpad 63 Windows PC 60, 63, 64 with Time Machine 64 backing up your server 70 backups automatic 61, 67
INDEX H handling precautions 2 hard drive managing 32 replacing 82 Health tab 33 help where to find 13 Home page 29 tabs 30 tasks panel 30, 31 managing server settings 39 managing the Launchpad 55 manual updates WD 38 Microsoft software updating 39 Migration 96 Monitor icon 33 monitoring add-ins 33 monitoring system health 33 Moving a server folder 50 I N ICES/NMB-003 compliance 78 icon Add-ins 33 alerts 30 Computer and Backups 31, 105 Computers and Backups 61 Launchpad 52, 53 Monitor 33 Server Folders
INDEX removing the server cover 87 removing the unit back cover 87 replacement drives 36 requirements operating systems 7 restoring data and settings 67, 69 RoHS 79 S safe shutdown 40 safety compliance 78 safety instructions 1 scheduling Automatic Backups Dashboard 61 PC 61 Time Machine 65 scheduling WD software updates 38 server setting up 25 shutting down 40 server fan replacing 85 server folders managing 32 moving 50 server recovery 70 server settings general 39 managing 39 media 40 service obtaining 7
INDEX W warning lithium battery 1 unclean shutdown 40 WD limited warranty 79 WD RAID Storage Utility 93 WD Sentinel DS5100/DS6100 back view 11 components 12 connecting to your network (preferred method) 16 front view 10 how it fits in your office 15 package contents 6 rebooting 41, 105 setting up 17 shutting down 40 using locally and remotely 15 WD Service 79 WD software automatic updates 38 manual updates 38 updating 37 Windows PC backing up 60 backing up via Dashboard 64 backing up via Launchpad 63 conne
ADDENDUM Addendum Apple File Protocol (AFP) No Longer Supported Effective September 30, 2014, Apple File Protocol (AFP) is no longer supported on this product. WD will still continue to support AFP for units purchased before September 30, 2014.
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks of Western Digital Technologies, Inc. in the U.S.
