Warranty

7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations
http://support.wdc.com/warranty/policy.asp?lang=en&print=y 11/13
No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA")
number. If it is determined that the Product may be defective, you will be given an RMA number and instructions
for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be
returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the
RMA in an approved shipping container Your original box and packaging materials should be kept for storing or
shipping your Product. If upon inspection of your returned Product WD suspects fraud or deems such Product to
be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems
necessary. To request an RMA, please click here.
Extended Warranty
Customers can purchase an extended warranty on eligible WD products with less than a 3-year warranty. The
maximum warranty period for these products, including any warranty extension, cannot be longer than 3 years
from the date of purchase. Extended warranty is currently available for purchase online
Warranty Limitations
WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in
material and workmanship and will conform to WD's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE
DEFECTIVE PRODUCT.
WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a
reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's
replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's
warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty
or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE
DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF WD CANNOT OR DOES NOT REPAIR OR REPLACE ANY
DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, WD WILL NOT BE LIABLE WITH RESPECT TO
THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
(I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY
GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED
DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE
INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY
INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS
ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A
PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.