7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations Worldwide Warranty Policy and Limitations Western Digital ("WD") values your business and always attempts to provide you the very best of service. No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users.
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations Enterpris e Drives : GD, SD, SB, YD, YR, YS, ADFD, WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD VelociRaptor, WD RE SAS, WD SE ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, AYPS, AYYS, 5-year 5-year FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ WD VelociRaptor WDBACN N/A 5-year WD XE SAS Hard Drive BKFG, BKHG, BKFF, HKHG 5-year N/A WD Sentinel
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WD Raptor X 5-year 5-year 2-year 3-year WDBAAY N/A 3-year WD Black BPKT, BPKX, BEKT, BEKX, BJKT 5-year 5-year WD Black WDBABD N/A 5-year 2-year 3-year3 N/A 2-year 2-year N/A 3-year 3-year N/A 2-year WD Green (WD Caviar GP, WD Caviar Green) WD Green AHFD EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX Mobile Drives : VE, UE, BEAS, BEVS, BEVE, BEVT, WD Blue KEVT, TEVT, BPVT, BPVX, JPV
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WDBGCH, WDBJBH, WDBMWV, My Passport Essential, My Passport for Mac, My WDBZFP, WDBPGC, WDBLNP, N/A 3-year2 N/A 3-year N/A 2-year N/A 1-year WDG1S, WDH1S, WDBACS, WDBGLG N/A 1-year WDBABT N/A 2-year WD SiliconDrive CF 3xxxx N/A 5-year WD SiliconDrive II CF 45xx, 46xx, 48xx N/A 5-year WD SiliconDrive A100 71xx N/A 5-year WD SiliconDrive U100 49xx N/A 5-year WDBGRD0000NBK N/A 2-ye
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WD VelociRaptor WDBACN N/A 5-year WD XE SAS Hard Drives BKFG, BKHG, BKFF 5-year N/A WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 2-year WD Sentinel RX4100 WDBLVH N/A 3-year WD Sentinel DX4000 WDBLGT N/A 3-year WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year WD Red Pro FFSX 5-year 5-year WD Red 3.5-inch EFRX 3-year 3-year WD Red 3.5-inch WDBMMA N/A 3-year WD Red 2.
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, BPVX, JPVT, JPVX, LPVT, 2-year N/A3 LPVX, TPVT, SPCX, LPCX, MPCK WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year WD Green NPVT 2-year N/A 3-year 3-year N/A 2-year CE Drives : AVBS, AVJS, AVBB, AVJB, EVCS, EURS, WD AV, WD AV-GP, WD AV-25 AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, EURX, EUCX, AUDX External Drives : My Cloud, My Cloud Mirror, M
/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations Plus, WD Elements Play, WD TV Live Hub, WD WDBACC, WDBNLC, WDBACA, WDBSKR, N/A TV Play WDBMBA, WDBHZM 2-year My DVR Expander eSATA Edition, My DVR Expander USB Edition, My Book AV eSATA, My WDG1S, WDH1S, WDBACS, WDBGLG N/A 2-year WDBABT N/A 2-year WD SiliconDrive CF 3xxxx N/A 5-year WD SiliconDrive II CF 45xx, 46xx, 48xx N/A 5-year WD SiliconDrive A100 71xx N/A 5-year WD SiliconDrive U10
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WD Red 2.
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations My Book VelociRaptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Mac Edition, My Book Essential, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Live, My Book Live Duo My Book, My Book Essential, My Book Premium Edition, My Book Premium ES, My Book Premium Edition II WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1NC, WDH1NC,
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations WD Nomad WDBGRD0000NBK N/A 2-year 3-year N/A 3-year N/A 3-year N/A Thailand Only WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) WD Green (WD Caviar GP, WD Caviar Green) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, WD Blue TEVT, B
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense.
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations Your Us e of the Produc t WD will have no liability for any Product returned if WD determines that: The product was stolen from WD.
7/23/2014 WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations Missing PCBA (Circuit Board) Obscured breather filter holes Punctured at servo writer access port Punctured inspect pivot seal Scratch exposing copper trace Stripped mounting hole threads If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WD's warranty as it applies only to products sold as new.
