External Desktop ™ My Book Pro Thunderbolt™ 2 RAID System User Manual My Book Pro User Manual placeholder 1 2
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD™ at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY BOOK PRO USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii 1 About Your WD Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . .
MY BOOK PRO USER MANUAL A Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 30 Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK PRO USER MANUAL 11 About Your WD Storage Device Welcome to your My Book™ Pro Thunderbolt™ 2 RAID device, featuring revolutionary Thunderbolt 2 technology that sets new standards for data transfer speeds and workflow flexibility in high-capacity storage.
MY BOOK PRO USER MANUAL Important: For the latest WD product information and news, visit our website at http://www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wd.com/downloads. Kit Contents As shown in Figure 1, your My Book Pro kit includes the following: My Book Pro device with the WD Drive Utilities software Thunderbolt cable USB 3.
MY BOOK PRO USER MANUAL For highest performance and reliability, always install the latest software update and service pack (SP). For Mac computers, go to the Apple menu and select Software Update or App Store. For Windows computers, go to the Start menu and select Windows Update. Disk Drive Formats Your My Book Pro device is initially formatted with HFS+J partitions for compatibility with supported Mac OS X operating systems.
MY BOOK PRO USER MANUAL As shown in Figure 3, the back of the My Book Pro device has: A Kensington® security slot A hole for accessing the device reset button Two Thunderbolt 2 ports A USB 3.0 port The DC power connector Kensington® Security Slot Reset Button Access Hole Thunderbolt Ports USB 3.0 Port DC Power Connector Figure 3.
MY BOOK PRO USER MANUAL warning. To avoid the warning, perform the operating system’s safe removal action before powering down the device. If you leave the device connected to your computer after forcing a power-down, you must press the power button again to power it back up. Unlike a safe power-down function, disconnecting and reconnecting the USB interface cable will not power the device back up.
MY BOOK PRO USER MANUAL USB 3.0 Port USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s. Kensington Security Slot ® For physical device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, visit http://www.kensington.com.
MY BOOK PRO USER MANUAL 12 Connecting the Device and Getting Started This chapter provides instructions for: Connecting the Device Installing the WD Drive Utilities Software Connecting the Device 1. Turn on your computer. 2. Connect the provided AC adapter to a power receptacle and to the DC power connector on the device: 3. Determine which interface you want to use, Thunderbolt or USB: IF you want to . . . THEN you . . .
MY BOOK PRO USER MANUAL 4. Depending on the interface that you want to use: For Thunderbolt—Use the Thunderbolt cable to connect either Thunderbolt port on the device to your computer: For USB—Use the USB 3.0 cable to connect the USB port on the device to your computer: Note: You can use either the Thunderbolt or the USB interface, but not both. Note also: If you later need to update the firmware on your My Book Pro device, then you will have to use the USB 3.0 interface to do so. 5.
MY BOOK PRO USER MANUAL 7. Verify that the My Book Pro device appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is selected on your Finder Preferences dialog, the My Book Pro icon displays on your desktop: Your My Book Pro device is ready to use, but you should first install the WD Drive Utilities software to manage your device. Installing the WD Drive Utilities Software 1.
MY BOOK PRO USER MANUAL 2. On the WD Apps Setup screen, Software Installer dialog: a. Click the Western Digital End User License Agreement link and read the agreement. b. Select the I agree... check box to signify that you accept the agreement and activate the Next button. c. Click Next. 3.
MY BOOK PRO USER MANUAL 4. When the installation completes, click Next: 5. On the Installation Complete dialog: Click: Manage your drive... to open the WD Drive Utilities software. (See Figure 4 on page 12 and “Managing and Customizing Your My Book Pro” on page 13.) The Register your product link to access the WD Support Portal web page. Finish to close the Installation Complete dialog.
MY BOOK PRO USER MANUAL Using the USB Interface Using the Thunderbolt Interface Note: The capacity displayed on these screens is an example. You will see a displayed capacity that matches your connected device. Figure 4.
MY BOOK PRO USER MANUAL 13 Managing and Customizing Your My Book Pro This chapter includes the following topics: Checking Device Health Managing the RAID Configuration Erasing the Device Drives Registering the Device Restoring the WD Software and Disk Image Safely Dismounting the Device Drives The WD Drive Utilities software (see Figure 4 on page 12) makes it easy for you to manage and customize your drive for the best possible performance: Diagnose—Run diagnostics and status checks to make sure your driv
MY BOOK PRO USER MANUAL Checking Device Health The WD Drive Utilities software provides three diagnostic tools to help make sure that your drive is performing well. Run the following tests if you are concerned that your drive is not operating properly: Drive status check The drive status check is a failure-prediction function that continuously monitors key internal performance attributes of the device drives.
MY BOOK PRO USER MANUAL Checking the Device Status The WD Drive Utilities software provides a status indication of the device configuration and each device drive. 1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 4 on page 12). 2. If you have more than one supported device connected to your computer, select the one that you want to check. 3. Click RAID Management > RAID Status to display the device status: 4.
MY BOOK PRO USER MANUAL For RAID configurations, Drive 1 Status and Drive 2 Status where: This status indication . . . Signifies that . . . Drive Not Supported The drive model is not supported. Replace the drive with a supported WD drive. Empty There is no drive installed, but none was expected. Failed The drive has failed. Replace this drive immediately. ID Mismatch The drive metadata information does not match its serial number.
MY BOOK PRO USER MANUAL 3. Click RAID Management > Configuration to display the configuration dialog: 4. On the configuration dialog: a. Select the option for the mode that you want to change to: Stripe - maximum capacity and performance (RAID 0) Mirror - maximum data protection (RAID 1) Individual Drives (JBOD) b. If you want to change the name of a volume, type over the name in the Volume Name box. c. Use the Format selector to specify the format for the new volume: HFS+J ExFat d.
MY BOOK PRO USER MANUAL 6. During the configuration change, the WD Drive Utilities software: Displays a status bar to show the progress of the conversion Clears and then redisplays the Finder listing and desktop icon display to support the new device mode 7. When the configuration change completes, the completion message indicates the mode you have changed to: 8. Go to http://support.wd.com and see Knowledge Base Answer ID 7 for information about downloading and restoring the WD software and disk image.
MY BOOK PRO USER MANUAL 3. Click Drive Erase to display the drive erase dialog: For RAID Array Configurations For Individual Drives 4. On the Drive Erase dialog: a. For individual drives, select the check box for each drive that you want to erase: Drive 1... Drive 2... b. If you want to change the name of a volume, type over the name in the Volume Name box. c.
MY BOOK PRO USER MANUAL d. Read the explanation about permanently erasing all of the data on the drive when you change the configuration and select the I understand... check box to signify that you accept the risk and activate the Erase Drive button. Important: If you want to save any of the data that is on the device drives, back it up to another storage device before continuing with the drive erase. e. Click Erase Drive to begin the erase operation. 5.
MY BOOK PRO USER MANUAL 2. If you have more than one supported drive connected to your computer, select the one that you want to register. 3. Click About > Register to display the registration dialog: 4. On the registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the Email box. d. Select your language in the Preferred Language box. e. Select or clear the Inform me about...
MY BOOK PRO USER MANUAL Safely Dismounting the Device Drives CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the device drives. Use the My Book Pro Finder listing or desktop icon to safely dismount the device drives: 1. Right- or control-click the My Book Pro Finder listing or desktop icon and select Eject “My Book Pro”: Finder Listing Display Desktop Icon Display 2.
MY BOOK PRO USER MANUAL 14 Replacing a Drive This chapter includes the following topics: Determining Which Drive Failed Contacting WD Technical Support Removing and Replacing the Drive Determining Which Drive Failed Whether the application is running or not, the WD Drive Utilities software continuously monitors the operational condition of your My Book Pro drives. When a drive fails, the utility displays a warning message: Check the drive status LEDs on the front of the device.
MY BOOK PRO USER MANUAL Removing and Replacing the Drive Your My Book Pro device is a limited user-serviceable device. You can easily replace the hard drives inside the enclosure. Important: Only use WD Black™ hard drives to replace the drives in your My Book Pro device enclosure. Also, replacement drives must be new, and the same capacity as the drive that failed. The RAID configurations require both drives to be the same capacity.
MY BOOK PRO USER MANUAL 5. Remove the failed drive: 6. Position the replacement drive with the exposed printed circuit board to the left and slide it into the drive slot: 7.
MY BOOK PRO USER MANUAL 8. If the WD Drive Utilities software is not already running, click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen, Diagnose dialog (see Figure 4 on page 12). 9. If your device is in the original/default RAID 0 (Striped) mode, or has been reconfigured as Individual Drives (JBOD) mode: a. Reconnect the AC adapter cable to the power connector on the back of the device enclosure. b. Reconnect the interface cables. c.
MY BOOK PRO USER MANUAL If your device is configured as . . . THEN . . . A mirrored disk array (RAID 1) The My Book Pro device detects that the replaced drive is a rebuild target and launches the Auto-Rebuild function to automatically rebuild the mirrored disk array. a. Verify that the Finder listing and desktop icon for your My Book Pro device reappear. b.
MY BOOK PRO USER MANUAL If your device is configured as . . . THEN . . . Individual drives (JBOD) a. Verify that the Finder listing and desktop icon for the My Book Pro drive that you did not replace reappear. The Finder listing and desktop icon for the new/replacement drive do not appear because you have to configure it using the WD Drive Utilities RAID Management Configuration function. b.
MY BOOK PRO USER MANUAL 15 Using the Device with Windows Computers The My Book Pro device drives are initially formatted as HFS+J partitions for compatibility with supported Mac OS X operating systems. To use the device on Windows computers, you must reformat them to to either: exFAT NTFS CAUTION! Reformatting the device erases all its contents. If you have already saved files on the device, be sure to back them up before reformatting it. IF you want to use . . . THEN . . .
MY BOOK PRO USER MANUAL 1A Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: This device may not cause harmful interference.
MY BOOK PRO USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe.
MY BOOK PRO USER MANUAL Warranty Information (All Regions Except Australia/New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wd.com/warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA).
MY BOOK PRO USER MANUAL Warranty Information (Australia/New Zealand) Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
MY BOOK PRO USER MANUAL Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year in Australia and New Zealand, unless otherwise required by law. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller.
MY BOOK PRO USER MANUAL GNU General Public License (“GPL”) Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License (“LGPL”) (collectively, “GPL Software”) and not Western Digital’s End User License Agreement. In accordance with the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at no charge from http://support.wd.com/download/gpl or obtained on CD for a nominal charge from http://support.wd.
MY BOOK PRO USER MANUAL Index H A I Accessories, optional 3 B Box contents 2 C CAUTION about disconnecting the system 22 about erasing the drives 18 China RoHS, environmental compliance 31 Compatibility with operating systems 2 Compliance, regulatory 30 Configurations, RAID 1 Connecting the device 7 D Device compatibility 3 connecting 7 disk formats 3 drive erase function 18 features 1 handling precautions 6 hardware 2 Disconnecting the system 22 Disk drive formats 3 Disk image, downloading and rest
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
