External Desktop ™ My Book User Manual My Book User Manual placeholder
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD™ at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY BOOK USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK USER MANUAL 7 Using the Drive with a Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . 29 Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK USER MANUAL 1 About Your WD Drive This introductory chapter includes the following topics: Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Kit Contents As shown in Figure 1, your My Book drive kit includes the following: My Book drive, with the WD Backup and WD Drive Utilities™ software USB 3.0 cable AC adapter Quick Install Guide USB 3.
MY BOOK USER MANUAL Optional Accessories For information about optional accessories for WD products, visit: US www.wdstore.com Canada www.wdstore.ca Europe www.wdstore.eu Australia www.wdstore.com.au Singapore www.wdstore.sg All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com and see Knowledge Base Answer ID 1048.
MY BOOK USER MANUAL Physical Description As shown in Figure 2, the My Book drive has: A power/activity LED indicator on the front The power connector, interface port, and a security slot on the back Power/Activity LED The power/activity LED shows the drive’s power state as follows: USB 3.0 Interface LED Appearance Power State/Activity On steady Idle Fast flashing, approximately 3 times per second Activity Slow flashing, approximately every 2.5 seconds System standby USB 3.
MY BOOK USER MANUAL Registering Your Drive Always register your My Book drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 22. Another way is to register online at http://register.wd.com. Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration.
MY BOOK USER MANUAL 2 1 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. 2. Connect the drive to your computer as shown in Figure 3. 3. Verify that the drive appears in your computer’s file management utility listing. 4.
MY BOOK USER MANUAL Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup wizard, Software Installer dialog: 2. Click Next to display the Installation Type dialog: 3. On the Installation Type dialog: a.
MY BOOK USER MANUAL b. Click the Western Digital End User License Agreement link and read the agreement. c. Select the I agree... check box to accept the agreement and activate the Next button. d. Click Next. 4. The dialog that appears depends on the installation option you selected at Step 3: IF you selected the . . . option THEN . . . Recommended Install Custom Install The Installing Applications dialog appears. The Custom Install dialog appears: On the Custom Install dialog: a.
MY BOOK USER MANUAL Adds the WD and WD Quick View icons to the Windows taskbar: Replaces the Cancel button with a Next button when the installation is complete 6. Click Next to display the Installation Complete dialog: 7. On the Installation Complete dialog, click: Back up files... to display the WD Backup screen, Select your WD storage device or cloud service dialog. See Figure 4 on page 9 and “Backing Up Files” on page 10. Manage your drive...
MY BOOK USER MANUAL Figure 4. WD Backup Screen Note: The displayed capacity matches the capacity of the connected drive.
MY BOOK USER MANUAL 3 1 Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. When you create a backup plan, you specify the backup: Target—the external storage device where you will copy your files for backup protection.
MY BOOK USER MANUAL Table 1. Excluded Files File Excluded Values Attributes reparsePoint temporary \AppData\Roaming\Microsoft\Windows [CommonApplicationData]\Western Digital\ [CommonApplicationData]\Microsoft\Windows\Caches\ config.msi MSOCache ntuser.dat ntuser.ini [RecycleBin] $recycle.bin recycler [Root]\Drivers\ [Root]\Temp\ System Volume Information WD Backup.swstore .WD Hidden Items WD SmartWare.swstor [Windows] .ds_store .temp .tmp .wdsync ~ desktop.ini .dropbox .dropbox.attr hiberfil.
MY BOOK USER MANUAL 2. The Select your WD storage device or cloud service dialog shows all of the hardware devices and cloud service accounts that you can use for a backup target device: a. Select to highlight the device that you want to use. b. If you have more than three available devices, use the left- and right-scroll buttons to see them all. c.
MY BOOK USER MANUAL On the Setup Complete dialog: IF you want to . . . THEN click . . . Accept the default settings Start Backup to save and launch your backup plan and close the Setup Complete dialog. Skip to Step 10 on page 15. Specify a different backup schedule Edit Schedule to display the Automatic Backup Schedule screen and proceed to Step 4 on page 13. Change the Include Files setting Edit Files to display the Select Files to Back Up screen and skip to Step 7 on page 15. 4.
MY BOOK USER MANUAL Selecting . . . Configures automatic backups . . . (Continued) Monthly Once a month on the day you select, at the hour or half-hour you specify. For a monthly backup: a. Select or clear the Weeks check boxes to specify which occurrences of the day that you want to run your backup—First, Second, Third, Fourth, or Last. b. Select or clear the Days check boxes to specify the days of the week that you want to run your backup. c.
MY BOOK USER MANUAL 7. On the Select Files to Back Up screen: a. Click to select the device that has the files and folders you want to back up: My Computer Dropbox Note: If the files and folders you want to back up are in a Dropbox account and you have not configured the account for access by the WD Backup software see “Configuring Your Cloud Service Account” on page 26. b.
MY BOOK USER MANUAL 4 1 Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: Their original locations on the backup source device Any other location you select Restore is generally a four-step process: 1.
MY BOOK USER MANUAL 2. On the Restore a backup dialog: a. If you have more than one backup target device connected to your computer, click to select the one that has the backup files you want to restore. b.
MY BOOK USER MANUAL (4) The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog. c. Click Select Files to Restore to display the Restore Files screen with the mostrecent backup selected by default in the View files from list: 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore. b.
MY BOOK USER MANUAL 5 1 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Erasing the Drive Registering the Drive Restoring the WD Software and Disk Image Setting the Drive Sleep Timer Using the WD Quick View Icon Checking Drive Status Monitoring Icon Alerts Safely Disconnecting the Drive The WD Drive Utilities software (see Figure on page 9) makes it easy for you to manage and customize your drive for the best possible performance: Diagnose—Run diagn
MY BOOK USER MANUAL The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so fast, running the drive status check and the quick drive test provides a high level of assurance with minimal inconvenience. Then, run all three whenever you encounter disk error conditions when writing or accessing files. 1.
MY BOOK USER MANUAL b. Read the explanation of the loss of data if you erase your drive. If you want to save any of the data that is on the drive, back it up to another device before continuing with the drive erase. c. Click the I understand... check box to signify that you accept the risk and activate the Erase Drive button. d. Click Erase Drive. Go to http://support.wdc.com and see Knowledge Base Answer ID 7 for information about downloading and restoring the WD software and disk image on your drive.
MY BOOK USER MANUAL e. Select or clear the Inform me about... check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities. f. Click Register Device. Restoring the WD Software and Disk Image In addition to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files.
MY BOOK USER MANUAL Using the WD Quick View Icon After you have installed the WD software, the WD Quick View icon displays in the system tray portion of the Windows taskbar: WD Quick View Icon You can use the icon to: Check the status of supported WD drives Monitor icon alerts Safely disconnect supported WD drives The following sections describe how to use the icon and other ways to do these things.
MY BOOK USER MANUAL Safely Disconnecting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the drive. You can safely disconnect the drive by either: Clicking the WD Quick View icon in the Windows taskbar and selecting the Safely remove My Book...
MY BOOK USER MANUAL 6 1 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Drive Utilities 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digita
MY BOOK USER MANUAL Configure backup on the WD Backup view menu from the Windows taskbar: 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3. Click Next to display the connection dialog for your Dropbox account: 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b.
MY BOOK USER MANUAL e. Click Finish on the Dropbox connection dialog to finalize the configuration and display the Setup Complete dialog with Dropbox selected as your backup target device: Uninstalling the WD Software Use your operating system’s Add or Remove Programs function to uninstall the WD software from your computer. Operating System Procedure Windows 7 1 Click Start > Control Panel. 2 Double-click Programs and Features.
MY BOOK USER MANUAL 7 1 Using the Drive with a Mac Computer The drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use it on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition. This chapter includes the following topics: Reformatting the Drive Restoring the WD Software and Disk Image Reformatting the Drive CAUTION! Reformatting the drive erases all its contents.
MY BOOK USER MANUAL 8 1 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com and search our knowledge base for more help.
MY BOOK USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.
MY PASSPORT ULTRA USER MANUAL A 1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware pop-up wizard from displaying every time you connect your drive to your computer. Note: The SES Driver is installed automatically when you install the WD software.
MY PASSPORT ULTRA USER MANUAL 3. On the Update Driver Software screen, click Browse my computer for driver software: 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6.
MY BOOK USER MANUAL B 1 Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: This device may not cause harmful interference.
MY BOOK USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3.
MY BOOK USER MANUAL Warranty Information (All Regions Except Australia/New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wd.com/warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA).
MY BOOK USER MANUAL Warranty Information (Australia/New Zealand) Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
MY BOOK USER MANUAL Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year in Australia and New Zealand, unless otherwise required by law. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller.
MY BOOK USER MANUAL GNU General Public License (“GPL”) Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License (“LGPL”) (collectively, “GPL Software”) and not Western Digital’s End User License Agreement. In accordance with the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at no charge from http://support.wdc.com/download/gpl or obtained on CD for a nominal charge from http://support.wdc.
MY BOOK USER MANUAL Index A Accessories, optional 2 Alerts, flashing icon 25 B Backup about backing up files 10 procedure 11 Box contents 1 C CAUTION about erasing the drive 21 preventing data loss when disconnecting 25 China RoHS, environmental compliance 35 Cloud service, configuring 26 Compatibility with operating systems 2 Complete drive test 20 Compliance, regulatory 34 Converting drive format 30 D Diagnose dialog 21, 22, 23 Disconnecting the drive 25 Disk image, downloading and restoring 23, 29 Dr
MY BOOK USER MANUAL U Uninstalling WD software 28 Unlocking the drive from the virtual CD 25 W Warranty information 36, 37, 38 WD service 36, 37 WD Backup software screen 9 WD Drive Utilities software Diagnose dialog 21, 22, 23 Drive Erase dialog 21 Register Your Device screen 22 screen 9 Sleep Timer dialog 23 WD Quick View icon 24 Windows uninstalling WD software 28 INDEX – 41
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
