™ My Cloud Mirror (Gen 2) Cloud Storage User Manual
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Important User Information . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . . . .2 2 Product Overview . . . . .
7 Backing Up and Retrieving Files . . . . . . . . . . . . . . . . . . 45 About Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Managing a USB Device and USB Backups . . . . . . . . . . . . . . . . . . . . .45 Remote Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Internal Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Cloud Backups . . . . . . . . . . . . . . . .
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Appendix A: My Cloud Mirror Quick User Guide . . . . . . . . . . . . . . . . .111 Appendix B: Joomla!® Setup Guide . . . . . . . . . . . . . . . . . . . . . . . . . .119 Appendix C: phpBB Setup Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Appendix D: Supported RAID Modes. . . . . . . . . . . . . . . . . . . . . . . . . .128 Appendix E: RAID Migrations . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing. Follow all warnings and instructions marked on the product.
IMPORTANT USER INFORMATION WARNING! This device uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Recording Your WD Product Information Remember to write down the following WD product information, which is used for setup and technical support.
2 Product Overview About the System Features About the Online Learning Center Package Contents Product Components Requirements Product Components Handling Precautions About the System Finally, a cloud of your own. Save everything in one place with twice the data protection and access it anywhere from computers, tablets and smartphones. My Cloud™ Mirror™ Cloud Storage works concurrently with multiple operating systems such as Windows, Mac OS, iOS and Android with mobile apps.
PRODUCT OVERVIEW Unleash your media – Seamlessly stream your videos, photos, and music to your connected TVs, media players, gaming consoles, and other DLNA® – certified devices. With My Cloud Mirror's iTunes® server, you can easily stream your music collection to any PC or Mac computer with iTunes. Password protection for privacy – Your data is always safe and completely under your control. Protect your personal cloud from unauthorized access with password protection available for every user.
PRODUCT OVERVIEW For information on additional accessories for this product, visit: US www.shopwd.com or www.wdstore.com Canada www.shopwd.ca or www.wdstore.ca Europe www.shopwd.eu or www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Requirements Operating System Windows® Windows 10 Windows 8 or 8.
PRODUCT OVERVIEW Web Browsers Internet Explorer 10.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers Firefox 30 and later on supported Windows and Mac computers Google Chrome 31 and later on supported Windows and Mac computers Local Network Router/switch (Gigabit recommended to maximize performance.) Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps.
PRODUCT OVERVIEW Back View Reset button USB ports Ethernet port Kensington® Security Slot External DC In Power port Component Icon Description Ethernet port Connects the device to a local network. USB 3.0 port Connects to a USB hard drive for additional storage. Reset button () Restores settings such as the administrator user name and password for the device. Power port Connects the device to an AC adapter and the power outlet.
PRODUCT OVERVIEW LEDs Front Panel Power LED The following table describes the front panel power LED behavior. State Color Appearance State Description Power Down Not lit N/A Device is off. Powering Up Blue Blinking Device is powering on or in the process of updating the firmware. Power Up Blue Solid Device is powered up and ready. System Failure Red Blinking System fault (e.g., firmware update failed, system hang, fan not working, etc.).
PRODUCT OVERVIEW Back Panel Ethernet (Network) LEDs The following table describes the network and activity LEDs: Note: Looking at the Ethernet port, the LED on the top right is the Activity LED, and the one on the bottom right is the Link LED. State LED Appearance State Description Link down Link Off Cable or device is not plugged in, or other end of link is not operational.
3 Getting Started Physically Connecting the Device Getting Started Using Online Setup Software Accessing Content It’s easy to set up the My Cloud Mirror Cloud Storage device -- all you have to do is unpack your device, connect it, and wait for the Power LED on the front of your device to turn a solid blue. Then, setup your system using the procedure “Getting Started Using Online Setup Software” on page 11.
GETTING STARTED 1. Using the provided Ethernet cable, connect one end of the cable directly into a router or network switch port. 2. Connect the other end of the Ethernet cable to the Ethernet port located on the back of the My Cloud device. 3. Connect one end of the power adapter into the power supply socket on the back of the device. 4. Plug the other end of the power adapter into a power outlet. The unit powers up automatically.
GETTING STARTED Accessing Content The preferred method to access content anywhere is by using MyCloud.com. However if you want to access content over your local network, My Cloud Mirror supports Windowsand Mac-based transfers. The My Cloud Mirror device’s Public folder contains Shared Music, Shared Pictures, and Shared Videos subfolders. The existing content of the subfolders are files that you dragged and dropped or files that have been backed up from your computer or an attached USB drive.
GETTING STARTED If your operating systems is... Then... Mac OS X (Maverick, Mountain Lion, Lion) 1. In a Finder window, click the My Cloud Mirror device under the shared items in the side bar. 2. If presented with an authorization page, enter your User name and password or select Guest and click Connect to display the Public share. 3. Double-click the Public folder to display the subfolders: Shared Music, Shared Pictures, and Shared Videos.
4 8 Accessing Your Cloud Remotely Enabling Cloud Access for the My Cloud Mirror Device Configuring Cloud Access for a User Mobilizing Your Files with the iOS or Android Mobile App A personal cloud is your content, at home, secure and under your control. Unlike public clouds, a personal cloud allows you to keep all of your content in one safe place on your home network. Share files, stream media, and access your content anywhere, from your PC or Mac computer and from mobile devices. No monthly fees.
ACCESSING YOUR CLOUD REMOTELY 2. In the left pane, select the user you’d like to configure for cloud access. 3. In the MyCloud.com Account for area, click the Sign up button. 4. Enter the user’s email address. This email address is used to send the user confirmation information and instructions on setting up and activating a password for cloud access. 5. Click Save.
ACCESSING YOUR CLOUD REMOTELY Mobilizing Your Files with the iOS or Android Mobile App The My Cloud Mobile app allows you to access all the content on your personal cloud from any device. About the My Cloud Mobile App Save valuable space on your mobile devices with easy photo and video uploads directly to your personal cloud, then securely access and share your memories. The My Cloud mobile app also allows you to easily transfer files between your personal cloud, Dropbox™, and other public cloud accounts.
5 Managing Users, Groups, and Shares About Users About Groups About Shares About Users The Administrator, normally the device owner, is the person in charge of setting up the device. As the My Cloud Mirror device owner, you have a special user account (admin) that provides you with administrator privileges. With these privileges, you can set up and configure the device to your specific needs and add other users to your personal cloud.
MANAGING USERS, GROUPS, AND SHARES 2. To view user details, click a user name on the left pane. The user’s profile and share access information display. A user can have read only, read/write, or no access to a share. Note: The shares in the Share Access section that don’t require access permission are grayed out. Once you make a share private, the share displays in the list and you can edit it. (See “Making a Share Private” on page 29.
MANAGING USERS, GROUPS, AND SHARES 3. On the User Profile screen, you can a modify a user password, modify a group, and/or configure a quota amount. To modify or configure a password, see “Updating a User Password” on page 22. For information on assigning a user to a group, see “Assigning a User to a Group” on page 23. For information on Quota Amounts, see “Quota Rules” on page 23. Adding Multiple Users Use the following steps to add multiple user accounts: 1.
MANAGING USERS, GROUPS, AND SHARES Import Users: Allows you to import a list of users into the device. Continue to “Import Multiple Users” on page 21. Creating Multiple Users 1. Enter the following information on the Create Multiple Users screen and click Next: Username Prefix: Enter a prefix for your user name. This will be added to the Account Prefix to create the User Name. (Example: HR) Account Prefix: Enter a numeric account prefix.
MANAGING USERS, GROUPS, AND SHARES 3. Enter the Quota Amount or leave the values blank for unlimited space and click Next. (See “Quota Rules” on page 23.) 4. Your new user accounts display on screen. Click Apply to save them to your device. Import Multiple Users 1. To import multiple users, click Add Multiple Users in the lower left side of the Set Up Users screen. 2. Select Import Users and click Next.
MANAGING USERS, GROUPS, AND SHARES 3. Click Download to download a .txt file identifying the format you’ll need to set up your user import file. 4. Create and save your import file. Your import file should be formatted as follows: User import file format: #user name/user password/user groups/ shared folder(rw)/ shared folder(ro)/ shared folder(deny)/user quota Example: #user/pw/g1:g2/folder1:folder2/folder3:folder4/folder5:folder6/0:0:0:0 5.
MANAGING USERS, GROUPS, AND SHARES Assigning a User to a Group Use the following steps to assign a user account to a user group: 1. On the Set Up Users screen, select the user from the left pane. 2. In the Group Membership field, click Configure. 3. Select the check box next to the group you’d like the user to join and click Apply. Quota Rules Assigning user quotas allows you to better control the disk space allocated to a user or a group.
MANAGING USERS, GROUPS, AND SHARES 3. In response to the confirmation message, click OK. The user account is removed from the device and no longer displays in the user account list. About Groups A group allows easier management of multiple users. The permissions and privileges you assign to group accounts determine the actions that can be taken by that group. Viewing Groups 1. On the navigation bar, click Users to display the Set up User screen. 2. Click the Group tab below Set Up Users. 3.
MANAGING USERS, GROUPS, AND SHARES 4. On the Set Up Groups>Group Profile screen for the group you just added, click Configure next to Quotas. 5. Enter the Quota Amount, or leave the values blank for unlimited space, and click Apply. Your new group account displays on the left pane of the Set Up Groups screen. Editing Group Settings 1. On the Set Up Groups screen, select the group whose information you’d like to edit. The Group Profile and Share Access panel displays. 2.
MANAGING USERS, GROUPS, AND SHARES Read/Write Access: Select this option to provide the group account with read/write access to the selected share. The group members can view and update the share. Read Only Access: Select this option to provide the group account with read only access to the selected share. The group member can view the share but can't update it. Deny Access: The group has no access to this share. The group is updated with your share access selection.
MANAGING USERS, GROUPS, AND SHARES 1. On the navigation bar, click Shares to display the About Shares page. 2. Click a share to display its profile and share access information. Note: You can only configure permissions if a share is private. Public shares always have read/write access and are grayed out.
MANAGING USERS, GROUPS, AND SHARES Creating a New Share You can create a share and designate it as public or private. For example, if the share contains financial information, you might want to make the share private. Or, if there are photos you would like a friend to see, you can make the share public. 1. Click the Shares icon on the navigation bar to display the About Shares screen. 2. Click the Add a Share icon . 3. Enter the share name and description: Share Name Assign a name to the share.
MANAGING USERS, GROUPS, AND SHARES 5. Refer to the table below and edit the Share Profile and Share Access settings, for the selected share. Public To grant public access to the selected share, click the toggle button to ON. (Default is OFF) Enable Recycle Bin (optional) The Recycle Bin contains any files deleted from the My Cloud Mirror device. If you’d like to use the Recycle Bin, click the toggle button to ON. (The Default is OFF.) Note: The Recycle Bin is only available for Windows SMB files.
MANAGING USERS, GROUPS, AND SHARES 1. On the Set Up Shares screen, select the share: 2. Switch the Public Access button to OFF. 3. For each user listed in the User Access section, select the level of access by clicking the appropriate icon for the share (read/write , read only , or no access ). Deleting a Share WARNING! Deleting a share erases all files and folders on the share. 1. Select the share in the list of shares on the About Shares page. 2. Click the Delete Share icon . 3.
MANAGING USERS, GROUPS, AND SHARES IF you want to open a share using . . . WD Access icon in the system tray (Windows) WD Access in the menu bar (Mac OS X) THEN . . . 1. Left- or right-click the WD Access icon main menu. 2. Click the My Cloud device name and click Open. The shares display in Windows Explorer. 3. For a private share, if prompted for a user name and password, enter those associated with your user account. 4.
6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the My Cloud Mirror dashboard to configure settings and to manage the device as you prefer. For example, you can set up user accounts and restrict access to the files on your My Cloud Mirror device, set up folders for storing files, enable remote access, and customize the device to suit your needs. Launching the Dashboard Use one of the following methods to launch the dashboard.
THE DASHBOARD AT A GLANCE Windows 10, 8 or 8.1 Windows 7/Vista Windows XP Mac OS X Mobile Devices 1. On the Start page, type Computer. 2. Click Computer. 3. In the left pane, click Network. 4. In the right panel, locate your My Cloud Mirror device under Storage. 5. Double-click the device, or right-click and select View device webpage from the resulting menu. 1. Click 2. In the left panel, select Network 3. In the right panel, locate your My Cloud Mirror device under Storage. 4.
THE DASHBOARD AT A GLANCE The Dashboard Home Page The My Cloud Mirror Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the status of the device’s main functions with links for updating settings.
THE DASHBOARD AT A GLANCE Navigation Icons Icon Name Actions Home Page The dashboard displays an instant overview of the status of the device’s main functions and links for updating settings. Users Create, change, and delete users and grant them full or limited access to particular shares. Shares Create, change, and delete shares (folders) and grant specific users full, limited, or no access to particular shares. Cloud Access Set up, change, and remove remote cloud access to particular shares.
THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on the Home Page The main body of the Home page shows the status of the device and its functions and provides shortcuts to the most necessary tasks. Capacity The Capacity panel displays the amount of free storage left on your My Cloud Mirror device and how the storage is allocated. Note: Storage allocation information only appears when the Cloud Services option is ON. See “Cloud Access” on page 79 for steps to enable Cloud Services.
THE DASHBOARD AT A GLANCE Diagnostics The Diagnostics section displays a snapshot of the system’s components and identifies the overall health of the My Cloud Mirror device. 1. To see details about the status of system components, click the arrow on the right. 2. To return to the Home page, click Close. Firmware The Firmware section displays the current version of firmware loaded on your My Cloud Mirror device. A blue check mark indicates that your firmware is up-to-date.
THE DASHBOARD AT A GLANCE CPU: Click the right arrow to view the CPU activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page. Memory: Click the right arrow to view the Memory activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page. Network: Click the right arrow to view the network activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.
THE DASHBOARD AT A GLANCE Process: Click the right arrow to view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. Click Back to return to the Device Activity pane. Click Close to return to the Home page. process.tif Cloud Devices The Cloud Devices panel displays the number of cloud devices currently accessing the My Cloud Mirror device remotely. In this example, one cloud device is accessing it remotely. 1.
THE DASHBOARD AT A GLANCE 1. To add a user, click the plus (+) sign in the lower right of the panel: Note: When you enter the email address on the Add User screen, a new account is created for cloud access. The user receives an email with instructions on how to set up and activate a password for cloud access. 2. Enter the required information and click Apply. Note: Users can also be added, and configured, from the Set Up Users page.
THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the status of your My Cloud Mirror device. Three three types of alerts appear on the upper right of the dashboard. Alert Icon Type of Alert Description Informational Informational alerts keep you updated on non-vital system information. Example: Reboot Required Warning Warnings present a condition that might cause a problem in the future. Example: Network Disconnected.
THE DASHBOARD AT A GLANCE Dismissing an Alert 1. On the dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you’d like to dismiss. To dismiss all alerts, click View All and Dismiss All.
THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to display the Help menu. 2. Click Support to display the following page: If a problem occurs with the My Cloud Mirror device, WD Technical Support will need information about your device to troubleshoot and determine the best solution.
THE DASHBOARD AT A GLANCE Obtaining Other Support The Support Resources section contains links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see answers to frequently asked questions and instructions, click the FAQs link. To discuss your My Cloud Mirror device with other users, click the Forum link. To see WD phone numbers and other contact information, click the Contacts link.
7 Backing Up and Retrieving Files About Backups Managing a USB Device and USB Backups Remote Backups Internal Backups Cloud Backups About Backups There are various ways to back up your data on the My Cloud Mirror device. These include: USB Backup—Allows you to back up My Cloud Mirror device data to and from your a USB device. Remote Backup—Allows you to back up My Cloud Mirror device data to and from another My Cloud Mirror device.
BACKING UP AND RETRIEVING FILES Creating a USB Backup Use the following steps to back up your data on your My Cloud Mirror to or from a USB device. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click USB Backups, if not already selected. 3. Click Create Job. 4. Enter the following information to create a USB backup job: Job Name Enter a Job Name for your backup. Direction Indicate the direction of your backup from the drop-down list.
BACKING UP AND RETRIEVING FILES Backup Type Choose the backup type from the drop-down menu. • Copy - Copies files from source to destination. Duplicate files will not be overwritten. • Synchronize - Copies files from source to destination. Duplicate files WILL BE overwritten. • Incremental - Copies incremental changes of files up to 25 copies to the destination. Auto Start When Connected Select ON or OFF. 5. Click Create. 6. In the USB Backup Jobs area, click the arrow to begin your backup.
BACKING UP AND RETRIEVING FILES Remote Backups Back up your My Cloud Mirror device to another My Cloud Mirror device. Before you proceed with a remote backup, ensure the following: You have a remote My Cloud Mirror device to back up this device to. Existing shares and data from this device will be copied to the target device in addition to previously existing data. The remote Server setting is turned ON in the remote My Cloud Mirror device.
BACKING UP AND RETRIEVING FILES 4. Enter the following information to create a remote backup job. Job Name Enter a Job Name for your backup. Remote Server Select the remote server from the drop-down list. Remote IP Address Enter the IP address of the remote server that you like to use to backup this device. Password Enter the password the password for the remote backup server. SSH User Name sshd SSH Password Enter the sshd password.
BACKING UP AND RETRIEVING FILES Viewing the Details of a Remote Backup Job 1. On the Remote Backup screen, under Remote Backup Jobs, click the Details icon next to the job you’d like to view. 2. Review the Details screen and click Close. Recovering a Remote Backup Use the following steps to recover the data you saved on your remote server. This process recovers the data you saved on the remote server to your local server. 1.
BACKING UP AND RETRIEVING FILES 4. Enter the following information to create an internal backup job: Job Name Enter a Job Name for your backup. Source Folder Click Browse and select the folder you'd like to backup. Destination Folder Click Browse and select the destination folder for your backup. Backup Type Choose the backup type from the drop-down menu. • Copy - Copies files from source to destination. Duplicate files will not be overwritten.
BACKING UP AND RETRIEVING FILES Viewing Internal Backup Details 1. On the Internal Backups screen, under Internal Backup Jobs, select the job you’d like to modify and click the Details icon. 2. Review the details of your Internal Backup job and click Close. Deleting an Internal Backup Job 1. On the Internal Backups screen, under Internal Backup Jobs, select the job you’d like to delete and click the Delete icon. 2. At the delete confirmation message, click OK.
BACKING UP AND RETRIEVING FILES 2. Click Cloud Backups, if not already selected. 3. Click ElephantDrive at the top of the screen. 4. In the ElephantDrive field, click the toggle button backup. to turn on your ElephantDrive cloud 5. Click Register. The Register screen displays. 6. Enter the following information and click Register: Email address: Enter the email address you’ll use to receive information from ElephantDrive.
BACKING UP AND RETRIEVING FILES Backing Up with ElephantDrive Once you’ve enabled ElephantDrive, use the following steps to create a cloud backup. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click Cloud Backups, if not already selected. 3. Click Elephant Drive at the top right of the screen. 4. In the Access Backups field, click Login. 5. Enter the email and password you used when you registered with ElephantDrive in Step 6 on page 53, and click Login. 6.
BACKING UP AND RETRIEVING FILES Enabling an Amazon S3 Cloud Backup Note: Before creating your Cloud backup, sign up for the Amazon S3 service at: http://aws.amazon.com/s3. Once your Amazon S3 account is set up, use the following steps to create a cloud backup. 1. On the navigation bar, click Backups to display the Backups screen. 2. Click Cloud Backups, if not already selected. 3. Click the Amazon S3 button at the top of the screen. 4. Click Create. 5.
BACKING UP AND RETRIEVING FILES Remote Path: Enter the remote path for your cloud. This is normally your bucket name. 7. Click Next. 8. Enter the following information and click Next: Type Select one of the following options: • Upload: Backs up your My Cloud Mirror data to your Amazon S3 bucket. • Download: Backs up your Amazon S3 bucket to your My Cloud Mirror device. Backup Type From the drop-down menu, select the type of backup you’d like to perform.
88 Managing Apps on My Cloud Mirror About Apps Managing Apps About Apps Apps is short for Applications. Apps are little self-contained programs used to enhance the existing functions of your device or service. The My Cloud Mirror device provides various apps that allow you to use your device more productively. Note: WD recommends that you fully understand the nature of any app before you install it on your device. Note: Obtain support for each app through the individual vendor.
MANAGING APPS ON MY CLOUD MIRROR Adding an App Use the following steps to add an app to your My Cloud Mirror device: 1. On the navigation bar, click Apps to display the Apps screen. 2. Click the Add an App icon in the lower left side of the screen. The first time you add an app, the Terms of Service screen displays. Read and accept the agreement. 3. On the Add an App screen, place a check next to the app you’d like to add to the device. 4. For details about the app, click Details.
MANAGING APPS ON MY CLOUD MIRROR 2. Click the Add an App icon in the lower left side of the screen. 3. Scroll to the bottom of the Add an App screen and click the link, To install manually, click here. 4. Navigate to the app you’d like to install on your device, select the app, and click Open. 5. The selected app is added to your device. Deleting an App Use the following steps to delete an app from your My Cloud Mirror device. 1. On the navigation bar, click Apps to display the Apps screen. 2.
9 Managing Storage on My Cloud Mirror About Storage RAID Storage Disk Status About Storage The Storage page allows you to configure the storage within your device and view the status and capacity of its disks. This chapter provides details on managing the storage on your My Cloud Mirror device. RAID Storage RAID (Redundant Array of Independent Disks) allows you to store the same data in different places on multiple hard drives, providing necessary redundancy, greater performance, and data integrity.
MANAGING STORAGE ON MY CLOUD MIRROR RAID Mode Description RAID 1(default) In RAID 1 mode, the RAID controller duplicates all data from one drive to a second drive in the drive group. RAID 1 provides complete data redundancy but cuts the required storage capacity in half. Viewing the Current RAID Mode Use the following steps to view the RAID mode currently used on your device. 1. On the navigation bar, click Storage to display the Storage screen. 2. Click RAID, if not already selected. 3.
MANAGING STORAGE ON MY CLOUD MIRROR 4. Review the Warning message and click OK. 5. Select the RAID mode you’d like to use for your My Cloud Mirror device. RAID Modes include: JBOD The use of one or more drives not in a RAID configuration but managed as separate logical volumes. Spanning Combination of drives in a linear fashion to create one large logical volume.
MANAGING STORAGE ON MY CLOUD MIRROR 8. If the Volume slider displays, select the amount of space you’d like to dedicate to the selected RAID mode. The Volume slider displays for RAID1 (default). If you choose not to use the entire volume for your RAID selection, you can configure the remaining disk space as Spanning by selecting the Configure the remaining disk space as Spanning check box. 9. Click Next. The next screen gives you the option to Enable Auto-Rebuild.
MANAGING STORAGE ON MY CLOUD MIRROR 12. Review the warning screen and click Finish. 13. The requested hard drive changes begin. Do not turn off your My Cloud Mirror device while these changes are in progress. 14. When the process is complete, click Close. Auto-Rebuilding RAID The Auto-Rebuilding option allows you to automatically rebuild the RAID for your My Cloud Mirror device in case of drive corruption. Use the following steps to enable the auto-rebuild option. 1.
MANAGING STORAGE ON MY CLOUD MIRROR Disk Status The Disk Status screen identifies the health of the disk drives as well as the status and information on each drive used in your My Cloud Mirror device. The Disk Status screen consists of the following areas: Disks Profile: This area displays the general status of all of the disk drives on your device. System Disks: This area identifies the drives on your device, the status of each drive, and the amount of space on that drive.
MANAGING STORAGE ON MY CLOUD MIRROR 4. Review the hard drive information and click Close.
10 Playing/Streaming Videos, Photos, & Music Media Servers Media Storage Enabling DLNA and iTunes Accessing Your Personal Cloud Using Media Players Accessing Your Personal Cloud Using iTunes Media Servers My Cloud Mirror is designed to serve as your home's media server. It enables you to stream photos, music, and videos to your DLNA-compatible devices and music to your iTunescompatible devices.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Media Types Supported Audio files Video files Image Files 3GP 3GP BMP AAC ASF JPEG AC3 AVI PNG AIF DivX TIF ASF DV FLAC DVR-MS LPCM FLV M4A M1V M4B M2TS MP1 M4P MP2 M4V MP3 MKV MP4 MOV MPA MP1 OGG MP4 WAV MPE WMA MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Note: Some devices may not support playback of all these files. Please refer to your device’s user manual to see which formats are supported.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Media Types Supported by iTunes Note: iTunes 10.4 or later only supports music files. See Knowledge Base Answer ID 8412 for additional information on iTunes-supported versions. The iTunes Media Server supports the following file extensions: FLAC, M4A, MP3, MP4A and WAV. Note: Some devices may not support playback of all these files. Please refer to your device’s user manual to see which formats are supported.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC available on your device, and when the last update occurred. 2. In the DLNA Media Server area, toggle the Media Streaming toggle to ON. Note: Media Streaming is OFF by default. The media server must be enabled before you can provide media serving for a share. (See “Creating a New Share” on page 28 for instructions on how to enable media serving on a share.) 3. Click View Media Players to display a list of the media players/receivers on your home network.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Enabling iTunes 1. On the Navigation bar, click Settings and then click Media in the left panel. 2. In the iTunes area, click the toggle button to enable iTunes (if not already enabled). Note: iTunes is ON by default. To disable it, click the toggle button to OFF. 3. To configure Advanced Options, click Advanced Options. 4. In the Password field, enter a password to be used when accessing your My Cloud Mirror device on iTunes.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Adding Media Content to the Folders 1. Open Windows Explorer or Mac Finder. Windows Explorer Mac Finder 2. Copy your music files to the Shared Music folder. 3. Follow the same process to place your videos and pictures into their respective Pictures and Video folders.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Accessing Your Personal Cloud Using Media Players Now that you have copied your files to one of the Shared folders, you can use a variety of media players to stream media.
PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC DLNA Devices See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the My Cloud Mirror device. Go to http://www.dlna.org for a list of DLNA-certified devices and for further information. Accessing Your Personal Cloud Using iTunes You or anyone connected to the My Cloud Mirror device can use iTunes to play stored music files.
11 Configuring Settings General Network Media Utilities Notifications Firmware Update The Settings option on the navigation bar allows the Administrator to view and customize the My Cloud Mirror device’s system, network, media, utilities, notifications, and firmware settings. This chapter explains how to configure the various settings for your My Cloud Mirror device.
CONFIGURING SETTINGS Accessing the General Screen On the Navigation bar, click Settings.
CONFIGURING SETTINGS Device Profile 1. In the Device Profile section of the General page, view or modify the following settings: Device Name Enter a unique name for your device to identify it on the network. The device name can be up to 15 characters long and can not include special characters (e.g., @, #, $ etc.). Device Description The default description is WDMyCloudMirror. If desired, enter a different description for your device.
CONFIGURING SETTINGS 1. In the Language & Clock section, view or modify the following settings: Language From the drop-down list, select the language you’d like to display on your My Cloud Mirror Cloud Storage web pages. The default language is English. Time Zone From the drop-down list, select the time zone where your device is located. NTP Service Enable or disable NTP service, which automatically synchronizes your device to update the time and date. A dialog box displays current NTP servers.
CONFIGURING SETTINGS Cloud Access Use the following steps to turn cloud access On or Off, and configure it for all users (i.e., control whether computers and mobile devices can access the content on the My Cloud Mirror device). Note: This action turns on cloud access for the entire device. To turn on access for an individual user, see “Configuring Cloud Access for a User” on page 14 1. Scroll down to the Cloud Access area of the General screen. 2.
CONFIGURING SETTINGS 7. Review the information on the screen, then enter and reenter a password for your administrator account. Click Apply. If your administrator account already has a password associated with it, review the Dashboard Cloud Access screen and click Save. Note: If you set your Cloud Setting to Manual, you will have to access your device remotely using the ports you selected during the manual cloud setup.
CONFIGURING SETTINGS Power Recovery Automatically restarts your device from a previously unexpected shutdown due to power failure. Power Recovery is enabled by default. Note: If you disable this feature, your device will not automatically power on after an unexpected shutdown. • To enable/disable Power Recovery, click the toggle button . Power Schedule The Power Schedule allows you to schedule shutdowns for your My Cloud Mirror device. 1. To enable Power Schedule, click the toggle button . 2.
CONFIGURING SETTINGS To configure backup settings: 1. In the Mac Backups area, click the toggle button not previously enabled. to enable Time Machine backups if 2. Click the Configure link to display the Time Machine Settings dialog. 3. From the Select a Share drop-down list, select a share you’d like to use to back up your Mac data. 4. Click Save. Important: Once Time Machine begins to back up your files to a selected share, we recommend that you continue to back up to that share.
CONFIGURING SETTINGS Network The Network screen displays the device’s MAC and IP addresses and allows you to set network options such as FTP access, remote servers, and workgroups.
CONFIGURING SETTINGS Network Profile The Network Profile section of the Network screen displays network information for the My Cloud Mirror device. The Network Profile section displays the following information: MAC Address The Media Access Control (MAC) address for this device. IPv4 IP Address The IP version 4 address for this device. Network Services The Network Services section of the Network screen allows you to enable or disable the services available on your My Cloud Mirror device.
CONFIGURING SETTINGS 1. Review or update the following: IPv4 Network Mode By default, the network mode is set to DHCP, which means the My Cloud Mirror device automatically gets the IP address and other settings from your network. Select the method of assigning the device’s unique IPv4 address: • Static: Static IP lets you set an IP address manually. You will be prompted for IP Address, Subnet mask, Gateway IP address, and DNS Server. (If you don’t know this information, please check your router settings.
CONFIGURING SETTINGS FTP Access File Transfer Protocol enables the transfer of data from one computer to another through a network. FTP is disabled by default. 1. To enable FTP Access, click the toggle button to on. 2. Click Configure. 3. On the FTP Settings screen, enter the following information: • • • • Maximum Users: From the drop-down menu, select the maximum number of users you’d like to have FTP access.
CONFIGURING SETTINGS SSH Secured Shell protocol. Select this option to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. SSH is disabled by default. • To enable/disable SSH, click the toggle button WARNING! Please note that modifying or attempting to modify this device outside the normal operation of the product voids your WD warranty. Note: Dynamic DNS . The SSH login User Name is sshd.
CONFIGURING SETTINGS Windows Services The Network Workgroup section of the Network screen allows you to enable or disable the workgroup options available on your My Cloud Mirror device. Workgroup The Workgroup feature allows devices in the same workgroup to access one another. This option is only available for Windows operating systems. Each time you add a device to your network, assign it the same workgroup name to enable access. 1. In the Workgroup file, enter the name of the workgroup for your network.
CONFIGURING SETTINGS Remote Server The Remote Server section of the Network screen allows you to enable your My Cloud Mirror device to act as a remote server, allowing you to back up shares from another My Cloud Mirror on the local LAN or WAN. Note: To see your My Cloud Mirror device over the Internet, ensure that you’ve added port forwarding rules for both SSH and Remote Backup services (“Port Forwarding” on page 89). To enable Remote Server: 1. Click the toggle button to ON. 2. Click Configure.
CONFIGURING SETTINGS External Port: Enter an external port number for your port forwarding. Internal Port: Enter the internal port number for your port forwarding When all fields have been completed, click Finish. Modifying Port Forwarding Services 1. Click Details next to the port forwarding service you’d like to modify. 2. Make all necessary changes and click Finish. Deleting Port Forwarding Services 1. Click Details next to the port forwarding service you’d like to delete. 2. Click Delete.
CONFIGURING SETTINGS Utilities On the Utilities page, you can test the My Cloud Mirror device and get diagnostic information, restore the device to factory defaults, reboot or shut down the device, and import or export a configuration file. To access the Utilities screen, click the Settings icon and then click Utilities in the left pane.
CONFIGURING SETTINGS System Diagnostics Run diagnostic tests if you are having problems with your device. You can also view your system logs, and enable extended logging and Flash System LED for your device. Diagnostic Tests There are three types of diagnostic tests: Quick Test: The quick test checks the hard drives for major performance problems. The result of a quick test is a pass or fail evaluation of the hard drive’s condition. The quick test can take several minutes to complete.
CONFIGURING SETTINGS To enable Flash System LED, click the toggle button. Restore to Default The Restore to Default utility allows the Administrator to perform a restore on the My Cloud Mirror device. The following restore options are available: System Only: Reverts system settings to the original factory default values, but retains user data and shares. Quick Restore: Reverts all settings to the factory default values, erases all user data and shares, and retains default shares.
CONFIGURING SETTINGS Saving a Configuration File Use the following steps to save a configuration file. 1. In the System Configuration area, click Save Config File. 2. The configuration file saves to your desktop. Importing a Configuration File Use the following steps to save a configuration file. 1. In the System Configuration area, click Import File. 2. Navigate to the location of your saved configuration file and select it. The configuration file is loaded. The device reboots.
CONFIGURING SETTINGS 3. Review the confirmation message and click OK. Your My Cloud Mirror is scanned for disk errors. Format Disk The Format Disk area allows you to format your device’s hard disks. Formatting Your Disk WARNING! The Format Disk option erases all of the user data and shares permanently, retaining default shares. Data recovery programs cannot be used to restore data; all user data and shares are permanently deleted. Formatting your disk will take several hours to complete.
CONFIGURING SETTINGS 3. In the Image Size field, select the image size you’d like to use for your ISO image from the pull-down list. 4. In the Image Path field, enter the path for the data you’d like to image or click Browse, select the folder you’d like to image and then click OK. 5. In the Image Name field, enter a name for your ISO image. 6. Click Next. 7. In the Select field, click one of the following: Overwrite: When overwrite is selected, files with the same name will be overwritten.
CONFIGURING SETTINGS 4. To create a new folder, click the icon. 5. In the Create a New Folder screen that opens, type a name for the new folder, and click OK. The new folder is created and shown on the Create ISO Share screen. 6. Click Next. 7. Enter a description for your ISO share and click Next. 8. Complete the following fields: Enable Media Serving: To enable Media server for the ISO Share, click the toggle button . FTP Access: To enable FTP Access for the ISO Share, click the toggle button .
CONFIGURING SETTINGS Enable Media Serving: To enable Media server for the ISO Share, click the toggle button . FTP Access: To enable FTP Access for the ISO Share, click the toggle button . WebDAV Access: To enable WebDAV Access for the ISO Share, click the toggle button . Note: If FTP Access or WebDAV access are disabled for the device, the FTP Access and WebDAV Access fields will be grayed out. 4. Click Next. The Edit ISO Share screen appears. 5.
CONFIGURING SETTINGS Notifications Email The Notification Email area allows you to set up email alerts and SMS notifications for specified users. Enabling Email Alerts 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Navigation bar, click the Settings icon and click Notifications on the left pane. To enable Alert emails, click the toggle button to on. Click Configure.
CONFIGURING SETTINGS Notification Display The Notification Display allows you to select the type of notifications that are sent to you. 1. On the Notification Display screen, using the slider bar, select the level of notifications you’d like to view: Critical Only: Send only critical alerts. Critical and Warning: Send both critical and warning alerts. All: Send all alerts (Informational, Critical, Warning). The system automatically updates with your selection.
CONFIGURING SETTINGS occur at times when the likelihood of users accessing the cloud are minimal. Note: If you enable Auto Update, you are asked to manually reboot your system when the update is completed. Updating Firmware Automatically 1. To enable Auto Update, click the toggle button to ON. 2. In the Update Schedule field, from the drop-down lists, specify the frequency (e.g., daily) and the time at which the device should look for an update on the WD website. 3. Click Save.
CONFIGURING SETTINGS 1. In the Manual Update section, click Update from File. 2. Navigate to the firmware update file and click Open. 3. Review the confirmation message and click OK. The update installs on your device. When the update is complete, your My Cloud Mirror device reboots.
12 Replacing Drives Identifying a Faulty Hard Drive Replacing a Drive Rebuilding the Drive Returning a WD Drive The My Cloud Mirror device is a limited user-serviceable product that allows you to replace the hard drives in the enclosure. You can use WD hard drives or another brand’s hard drive. Note: For a complete list of compatible visit: http://www.wdc.com/en/products/ products.
REPLACING DRIVES Replacing a Drive When replacing an existing drive, you may use a drive made by another company. For a list of compatible drives, go to http://www.wdc.com/en/products/products.aspx?id=1640 Removing a Drive Important: Before getting started, power off the unit and disconnect all of its cables. Place the unit on a clean and stable surface. If your My Cloud Mirror still contains the faulty (drive), you must first remove it before you can insert the new one. 1.
REPLACING DRIVES Inserting One or Both Drives 1. Press the indent on the top of the unit to open the door and remove the bracket that holds the drives in. 2. When looking down on the top of the unit with the front panel towards you, If you are inserting two drives, arrange them so that the connectors at the bottom face in. (The green boards should face each other.) If inserting one drive, the green board faces the middle of the unit. 3. Gently slip a drive into the slot.
REPLACING DRIVES If RAID is... Then... JBOD Data on the volume is no longer accessible. Data on other volumes is still accessible. 1. Rebuild the drive. See “RAID Storage” on page 60. 2. Reload data from a backup or the original source. For more information about rebuilding a replacement drive, search the WD Knowledge Base for Knowledge Base Answer ID 11107. Returning a WD Drive Important: Do not disassemble the internal drive and attached assembly components.
13 10 Regulatory and Warranty Information Regulatory Compliance Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand only) Regulatory Compliance Federal Communications Commission (FCC) Class B Information Operation of this device is subject to the following two conditions: 1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
REGULATORY AND WARRANTY INFORMATION Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert. KC Notice (Republic of Korea only) ὤ㦹ⷸ ㇠㟝㣄G㙼⇨ⱬ iGἽὤὤ 㢨ὤὤ⏈ᴴ㥉㟝OiGἽPG㤸㣄䑀㤵䚝ὤὤ⦐㉐㨰⦐ Oᴴ㥉㟝ⵝ㋕䋩㐔ὤ㣄㣠PG ᴴ㥉㜄㉐㇠㟝䚌⏈ᶷ㡸⯝㤵㡰⦐䚌⮤SG⯜☔㫴㜡㜄 ㉐㇠㟝䚔㍌㢼㏩⏼␘ Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.
REGULATORY AND WARRANTY INFORMATION Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
REGULATORY AND WARRANTY INFORMATION FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
Appendices Appendix A: My Cloud Mirror Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Appendix G: Technical Specifications Appendix A: My Cloud Mirror Quick User Guide This guide is primarily for My Cloud Mirror users, rather than the administrator. Logging into My Cloud Mirror 1.
The Dashboard Home Page The My Cloud Mirror Home page has an information bar at the top right, a navigation icon bar across the page, an instant overview of the status of the device’s main functions and links for updating settings.
Navigation Icons The Navigation Icons provide access to the various features and settings of your My Cloud device Icon Name Actions Home The dashboard displays an instant overview of the status of the device’s main functions and links for updating settings. Users Create, change, and delete users and grant them full or limited access to particular shares. Shares Create, change, and delete shares (folders) and grant specific users full, limited, or no access to particular shares.
Capacity The Capacity panel displays the amount of free storage left on your My Cloud Mirror device and how the storage is allocated. Note: Storage allocation information only appears when the Cloud Services option is ON. See “Cloud Access” on page 79 for steps to enable Cloud Services. Device The Device section identifies the overall health of the system, indicates the current version of your firmware, and informs you if firmware updates are available.
Network Activity The Network Activity panel displays the system activities and processes that are running on your My Cloud Mirror device. At a glance, you can see the network, CPU, and RAM activity. 1. To view a list of all the system activities and processes that are running on your My Cloud Mirror device, click the arrow on the right of the panel to display the device activity panel. N CPU: Click the right arrow to view the CPU activity. Click Back to return to the Device Activity pane.
Network: Click the right arrow to view the network activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page. Process: Click the right arrow to view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. Click Back to return to the Device Activity pane. Click Close to return to the Home page. process.
3. Follow the page instructions to connect your tablet or mobile device to the My Cloud Mirror device. Users The Users panel displays the number of users currently set up to use the My Cloud Mirror device. 1. To add a user, click the plus (+) sign in the lower right of the panel: Note: When you enter the email address on the Add User screen, a new account is created for cloud access. The user receives an email with instructions on how to set up and activate a password for cloud access. 2.
1. To view the installed apps, click the arrow in the lower right of the panel to display: Note: To install an app, see “Managing Apps on My Cloud Mirror” on page 57. 2. To return to the Home page, click Close.
Appendix B: Joomla!® Setup Guide Joomla! is an award-winning content management system (CMS) that allows you to build Web sites and powerful online apps. For additional information on Joomla!, visit http://www.joomla.org// Joomla! is one of the many apps available for use from your My Cloud Mirror device. Provided in this section are the steps you’ll need to set up Joomla!. Requirements Database (e.g.
6. Review the Joomla! Pre-installation check to ensure that all items passed and click Next. 7. Read the Joomla! license declaration and click Next. 8. Complete the Database Configuration screen with the following information and click Next. Database Type: Select MySQL if not already selected. Host Name: Enter localhost. Username: Enter your MySQL account user name. - If you’re using the phpMyAdmin app, enter admin. Password: Enter your MySQL password.
. 9. Keep the FTP Configuration screen default settings as they are and click Next. 10. Complete the Database Configuration screen with the following information:. Site Name: Enter a name for your Joomla! site. Your Email: Enter the email address of the individual that will act as the administrator for the Joomla! site. Admin Username: Enter the user name you’ll use to log into your Joomla! site. Admin Password: Enter the password you’ll use to log into your Joomla! site.
Confirm Admin Password: Reenter the password you entered in the Admin Password field. 11. Click Install Sample Data. 12. Click Next. 13. Review the information on the screen and click Remove installation folder. 14. At the top of this page, click Site. Your Joomla! site has been created and installed on your My Cloud Mirror device.
Appendix C: phpBB Setup Guide phpBB™ is a popular Internet forum package written in the PHP scripting language. You can use phpBB to create your own customized forum that can be accessed and commented on from any Internet connection. phpBB is one of the many apps available for use from your My Cloud Mirror device. Provided in this section are the steps you’ll need to set up phpBB. Requirements MySQL database Setting Up phpBB 1.
6. Review the Installation compatibility information and click Start Install. 7. On the Database configuration screen, enter the following information and click Proceed to Next Step. Database Type: Select MySQL if not already selected. Database server hostname or DSN: Enter localhost. Database server post: Leave this field blank. Database name: Enter a name for your database to be used for phpBB. Database username: Enter your MySQL account user name.
8. Review the Database connection screen to ensure that it was performed successfully and click Proceed to next step. 9. Complete the Administrator Configuration screen with the following information and click Proceed to next step. Default board language: Select the language for your bulletin board from the dropdown menu. Administrator username: Enter the user name you’ll use to log into your bulletin board. Administrator password: Enter the password you’ll use to log into your bulletin board.
10. Review the Administrator details screen to ensure that the administrator configuration was successful and click Proceed to next step. 11. Review the screen and click Proceed to next step. 12. Review the information on the screen and click Proceed to next step. Note: Keep the default settings on this screen for now. If you find that you need to update this information in the future, you can do so on the Administration Control Panel after phpBB is installed.
13. Review the information on the screen and click Proceed to next step. 14. Review the information on the screen. phpBB is now installed.
Appendix D: Supported RAID Modes The chart below identifies those modes that are supported for RAID storage. Supported RAID Modes 1 Disk 2 Disks Spanning No Yes RAID 0 No Yes RAID 1 No Yes JBOD Yes Yes Appendix E: RAID Migrations The chart below identifies the RAID migration path allowed on your My Cloud Mirror device.
1. Refer to you router user guide and log on to your router’s DHCP LAN/Device Client Table to obtain the IP address for your device. 2. 3. 4. 5. 6. Type device IP address in a browser window. The Safe Mode UI appears. Browse to the location where you saved the downloaded firmware. Click Apply to load the firmware. On the dialog box, click OK. The device reboots. Once your reboot is completed, ensure that you clear your browser’s cache.
Compatibility Operating systems: Note: Compatibility may vary depending on user's hardware configuration and operating system. • Windows 10 • Windows 8 or 8.1 • Windows 7 • Windows Vista • El Capitan (Mac OS 10.11) • Yosemite (Mac OS 10.10) • Mavericks (Mac OS 10.9) • Mountain Lion (Mac OS 10.8) • Lion (Mac OS 10.7) Browsers: • Internet Explorer 10.0 or higher on supported Windows computers • Safari 6.
Index ElephantDrive USB 45 box contents 4 A about apps 57 backups 45 disk status 65 DLNA 74 internal backups 50 media servers 67 My Cloud 16 shares 26 WD Media Players 73 accessing general settings 76 online support ii personal cloud using media players 73 personal cloud with iTunes 74 Accessories 5 adding a single user 18 groups 24 media content to a folder 72 multiple users 19 Port Forwarding Services 89 AFP Services 86 alert details 41 alerts icons 41 apps about 57 deleting 59 managing 57 manually addi
INDEX disabling DLNA 69 iTunes 71 Disk Status about 65 dismissing a system alert 42 DLNA about 74 devices 74 disabling 69 enabling 69 rebuilding the database 70 rescanning the database 70 Dynamic DNS 87 E editing group settings 25 shares 29 USB backups 47 user settings 22 ElephantDrive backing up to 54 enabling a backup 52 enabling cloud access for a user 14 DLNA 69 ElephantDrive backup 52 iTunes 71 End User Guide 111 Energy Saver 80 deep sleep option 80 LED option 80 Power Recovery option 81 Power Schedu
INDEX iTunes accessing personal cloud with disabling 71 enabling 71 overview 67, 69 refreshing 71 streaming media 74 74 J Joomla setup guide 119 Jumbo Frames 85 K KC Notice 108 L LAN configuration 84 requirements 6 language and clock settings LED description 8 stability mode 80 Local Master Browser 88 77 M Mac creating an alias for shared drive 13 managing alerts 41 apps 57 USB backups 45 users 17 manually adding an app 58 media adding 72 media players accessing My Cloud Mirror 73 accessing your per
INDEX password updating 22 phpBB Setup Guide 123 Port Forwarding 89 adding 89 deleting 90 modifying 90 Power Recovery 81 Power Schedule 81 Precautions 9 Pre-installation requirements 6 product obtaining service 108 product components 6 product registration ii public folders mapping 13 public share opening with a Mac OS 13 opening with Windows OS 12 Q quota rules 23 quotas assigning to a group 26 assigning users to 23 R RAID 64 auto-rebuilding 64 supported modes 128 RAID Migrations 128 RAID mode 61 RAID S
INDEX System Configuration about 93 System Diagnostics about 37, 92, 114 system health 36, 114 system report 43 sending to Customer Support alert details 41 apps 57 details of an ISO Share 97 groups 24 hard disk information 65 internal backups 52 remote backups 50 the RAID mode 61 USB backup details 47 43 U updates making on the Home Page 36 updating apps 59 UPS 87 USB backups creating 46 deleting 47 editing 47 managing 45 viewing details 47 USB drive connecting 45 User settings 17 viewing list of 17 us
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
