™ Portable Hard Drive User Manual ™ External Portable My Passport Elite
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 1 Getting Started Thank you for purchasing this WD product. The My Passport™ Elite™ Portable Hard Drive provides high-performance portable storage for your PC and Mac® and comes with backup and sync & encryption software (PC only). For the latest WD product information and news, visit our website at www.westerndigital.com.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Recording Your WD Product Information In the following table, write the serial number and model number of your new WD product, found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 2 About Your WD Drive Features Cover slides to the left LEDs USB 2.0 LED Indicators The power/activity and capacity gauge indicators are represented by four LEDs underneath the sliding USB port cover as shown above. Only one LED illuminates at a time corresponding to drive capacity used.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL USB 2.0 Interface USB is the industry standard interface for most Windows-based computers. Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at USB 1.1 speed (up to 12 Mbps). Drive Format This WD device is preformatted as a single FAT32 partition for compatibility with all updated Windows and Macintosh operating systems.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 3 Connecting the Device USB 2.0 1 2 Windows 1. Turn on your computer. 2. Use the USB cable* supplied in the kit to connect the drive to the computer as shown. 3. Drive utilities are installed automatically. If a security alert is displayed during this installation, click Accept or Continue. 4. When finished, a menu displays. To install software, double-click your choice on the menu; otherwise, click Quit to begin using the drive.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Windows Right-click the Safely Remove Hardware icon in your system tray and select Safely Remove Hardware. You may hear the drive power down before the Power LED turns off. The drive is now shut down properly, and you may disconnect the drive safely. Macintosh Drag the My Passport icon to the Trash icon for proper dismount.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 5 4 Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 6 Appendix Regulatory Compliance Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA).