WTI Part No.: 13602 Rev.
Warnings and Cautions: INSTALLATION INSTRUCTIONS SECURE RACKING If Secure Racked units are installed in a closed or multi-unit rack assembly, they may require further evaluation by Certification Agencies. The following items must be considered. 1. The ambient within the rack may be greater than room ambient. Installation should be such that the amount of air flow required for safe operation is not compromised. The maximum temperature for the equipment in this environment is 45°C.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FCC Part 15 Regulation This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2. Unit Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.1. Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2. Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 7. Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7.1. Buffer Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 7.2. File List Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 7.3. System Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 11. The 80% Full Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1 12. The Input Contact Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1 12.1. The Optional I/O Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1 12.2. Configuring the Input Contact Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2 13. Alarm Actions . . . .
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Other Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1 17.1. System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1 17.1.1. Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1 17.1.2. Pass-Through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents List of Figures 2.1. 2.2. 2.3. 3.1. 3.2. 4.1. 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. 5.10. 5.11. 5.12. 5.13. 7.1. 7.2. 7.3. 7.4. 7.5. 7.6. 7.7. 7.8. 7.9. 7.10. 7.11. 7.12. 7.13. 7.14. 7.15. 7.16. 7.17. 7.18. 7.19. 7.20. 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 9.1. 9.2. Front Panel Indicators (NetLink-VIP Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Back Panel (NetLink-VIP Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide List of Figures (Continued) 9.3. 9.4. 9.5. 9.6. 9.7. 9.8. 9.9. 9.10. 10.1. 11.1. 12.1. 12.2. 14.1. 15.1. 16.1. 16.2. 16.3. 16.4. 16.5. 16.6. 16.7. 16.8. 16.9. 17.1. 17.2. 17.3. 19.1. 19.2. B.1. B.2. B.3. vi Alarm Filter Format Definition Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7 Alarm Filter Format Definition Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7 Alarm Clue Definition Menu . .
1. Introduction The PollCat NetLink-VIP and PollCat NetLink Jr.-VIP (NLJ-VIP) Call Accounting Terminals are highly reliable, PBX data recorders designed for SMDR/CDR data collection and alarm monitoring. Collected call records can be retrieved via TCP/IP network, via FTP client, via modem, or by a local PC connected directly to the VIP unit. In addition to storing call data, the VIP can also monitor call records for suspicious phone activity or critical alarm conditions.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Up to Four PBX Inputs The NetLink-VIP includes four separate data input ports; two PBX ports, an Auxiliary Port and the PBX IP Port. This allows the unit to collect data from four different sources. The Auxiliary Port can be connected to a third PBX, or other data generating device, or used to pass commands to a connected device such as WTI’s IPS-800 Internet Power Switch. Communication parameters can be individually defined for each port.
2. Unit Description 2.1. Front Panel Indicators POLLCAT ® SYSTEM MEMORY MODEM ON RDY ALM >0% >25 >50 >75 FULL OH DCD 1 2 NetLink-VIP INPUT CP 3 AUX A B CDR Data Recorder 4 Figure 2.1: Front Panel Indicators (NetLink-VIP Shown) ➀ SYSTEM Indicators: • ON: Lights when AC Power is applied to the unit. • RDY: Flashes slowly to indicate the unit is operational. • ALM: Lights when a Toll Fraud Alarm or PBX Inactivity Alarm is triggered.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 2.2. Back Panel 7 6 8 I/O MONITOR OPTION PBX INPUTS (DTE) B A AUX 2 1 SETUP (DCE) 4 3 RESET 5 Figure 2.2: Back Panel (NetLink-VIP Model) 7 6 CONSOLE PORT PBX INPUT (DCE) 1 3 (DTE) 2 RESET SETUP 5 4 Figure 2.3: Back Panel (NLJ-VIP Model) ➀ AC Power Components: (AC Units Only) On/Off Switch and Power Cable receptacle. DC units include a terminal block assembly (Figure 4.1) in place of the power cable receptacle.
Unit Description ➃ Set-Up Switches: A bank of eight dip switches that are used to select default options and communication settings. ➄ Reset Button: Used to reset the VIP to defaults and clear memory as described in Section 4.3. ➅ Network Port: A 10Base-T connector with LED indicator(s). When a network connection is present, the LINK indicator will light. ➆ Modem Port: For connection to a telecommunications line.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 2-4
3. Quick Start Guide This Quick Start Guide describes a simplified installation procedure for the VIP hardware, which will allow you to communicate with the unit in order to demonstrate basic features and check for proper operation. Note that this Quick Start Guide does not provide a detailed description of unit configuration, or discuss advanced operating features in detail.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Main Menu: Supervisor Mode FUNCTIONS: CONFIGURATION: 1. 2. 3. 4. 5. 6. 7. 8. 21. 22. 23. 24. 25. 26. 27. 28.
Quick Start Guide NETWORK PORT: NIC Installed COMMUNICATION SETTINGS 1. IP Address: 192.168.168.168 2. Subnet Mask: 255.255.255.0 3. Gateway Addr: (undefined) 4. SNMP Manager 1: (undefined) 5. SNMP Manager 2: (undefined) 6. SNMP Community: public 7. Reset Network 8. Send MSS: 1460 9. Send Email 10. Ping GENERAL PARAMETERS 11. Command Echo: 12. Response Type: 13. “Sure” Prompt: 14. CMD Timeout: 15. Audit Trail: OUTPUT PARAMETERS 21. Output Mode: 22. Data on ^B01: 23. Hold End Data: 24. Line # Tag: 25.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Access Command Mode via Network: Start your communications program, and then key the VIP's IP address (defined in Step 2a) into the address field. Select TCP Port 23 and then click OK or press [Enter]. 4. a) The "POLLCAT-NETLINK" (Password) prompt will be displayed. The default Supervisor password is "SUPER" (all uppercase, no quotes.) b) After a brief pause, the READY message will be displayed. Press [Enter] to display the VIP main menu.
4. Hardware Installation The hardware installation procedure includes the following steps: 1. Connect the VIP unit to an appropriate power supply (see Section 4.1). 2. Use the Set-Up Switches to select default communication parameters and options (see Section 4.2). 3. Reset the VIP unit and clear the flash memory (see Section 4.3). 4. Connect the data cables, network cable and telephone line (see Section 4.4) 4.1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 4.1: DC Terminal Block Assembly 4.1.2. DC Powered Units Attach the wires from your -48V DC power source (0.2 Amp Max.) to the screw terminals, and then connect your ground line to the ground screw. 4.2. Set-Up Switches The Set-Up Switches select default communication parameters and enable options such as Dialback Security, the Console Port Password, and Power Up Default.
Hardware Installation 4.2.2. Default Baud Rate for PBX Port A, PBX Port B, and AUX Port (Sw4, Sw5) Switches Four and Five select default Baud Rates for PBX Ports A and B and the AUX Port. The Port Configuration menus can be used to define operating baud rates as described in Section 5.4. Note that NLJ-VIP units do not include PBX Port B or the AUX Port. Baud Switch 4 Switch 5 Down Down 4800 Up Down 1200 Down Up 300 Up Up 9600 * * = Factory Setting 4.2.3.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 4.2.5. Power Up Default (Sw8) The Power Up Default allows the user to reset communication parameters to default settings without entering Command Mode. Note: If you have changed Set-Up Switches 1 through 5, and you wish to clear all menu selected parameters, Switch 8 should be set in the UP position. This will allow default parameters selected by the Set-Up Switches to take effect when the VIP is powered up.
Hardware Installation 4.3. Reset to Defaults This procedure will reset the VIP to the settings indicated by the Set-Up switches, reset all menu selected parameters to factory defaults, and clear memory. When the unit is shipped from the factory, defaults are reset and the memory is cleared. However, if the VIP has been previously installed, or if you have changed switch settings, this procedure should be performed. It is also recommended to reset the unit after installing additional memory modules.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 4.4. Connecting Cables and Phone Line Your cable layout should account for the following factors: Command Mode Access: The VIP provides several methods for accessing Command Mode • Network Access: The VIP is managed via Ethernet. Note that initial setup cannot be performed via network. • Local Access: The VIP is managed by a local PC connected to the Console Port.
Hardware Installation 4.4.1. PBX Inputs A and B and AUX Port The PBX Inputs and the AUX port are used for connection to your PBX SMDR Port. The AUX Port can be connected to a third PBX, or used to collect data from, or pass commands to other devices. For a description of the port interface, please refer to Appendix B. Note that NLJ-VIP units do not include PBX Port B or the AUX Port. 4.4.2. Modem Port When an outside phone line is connected to the Modem Port, the VIP can be managed and polled via modem.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 4-8
5. Configuration When the VIP unit is shipped from the factory, options and parameters are set to fit the requirements of most call accounting applications. In many cases, if you do not choose to include the VIP's advanced features, no further configuration is required. However, if you do intend to use advanced features (such as the Data Filter or Alarm Filter), or if your application requires parameters other than the defaults described in this section, the unit must be properly configured.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 1. 2. 3. Local Access: To communicate via the Console Port, start your communications program (e.g. ProComm™). a) If Set-Up Switch 7 is UP (enable Console Port Password), the system will send the "PollCat-NetLink" (Password) Prompt. b) Key in the password (case-sensitive), press [Enter]. The Default Supervisor Password is SUPER. Access Via Modem: Start your communications program (e.g., ProComm) and dial the VIP.
Configuration 5.2. Menu System Conventions 1. Access to Submenus: All menus are key activated. To access a menu, key in the number for the desired item and press [Enter]. 2. User Level / Supervisor Level Functions: Note that most configuration menus are not available in User Mode. In order to perform the setup procedures described in this section, the Supervisor Mode must be active. The top of the Main Menu indicates whether User or Supervisor Mode is currently selected.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide SYSTEM PARAMETERS: 1. 2. 3. 4. 5. 6. 7. Supervisor Password: User Password 1: User Password 2: Site ID Msg: Wrap-Around: Real-Time-Clock: Alm Data Wrap-Arnd: (...) SMDR (undefined) (undefined) Off 06/18/2004 Fri 16:39:05 Off Enter selection, Press to return to previous menu ... Figure 5.2: System Parameters Menu 5.3. Set System Parameters The System Parameters menu (Figure 5.
Configuration 5. Wrap-Around: If internal memory becomes full, the wrap-around option allows new data to be written over older data, enabling the unit to continually recycle its memory. While command mode is active, new data will not overwrite older data in the current partition. Any new data will be stored outside the top boundary. If memory is full, no additional data will be stored while command mode is active. (Default = On.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PORT CONFIGURATION: 1. 2. 3. 4. 5. 6. 7. PBX Port A PBX Port B Auxiliary Port Console Port Modem Port Network Port PBX IP Port Enter selection, Press to return to previous menu ... Figure 5.3: Port Selector Menu 5.4. Port Configuration To configure PBX Port A, PBX Port B, the AUX Port, Console Port, Modem Port or Network Port, go to the Main Menu, type 22 and press [Enter]. The Port Selector Menu (Figure 5.3), will be displayed.
Configuration PBX PORT A: COMMUNICATION SETTINGS 1. Baud Rate: 9600 2. Bits/Parity: 7-Even 3. Stop Bits: 1 4. Handshake Mode: None INPUT PARAMETERS 11. Time/Date Stmp: 12. Serial No Stmp: 13. Strip Non-Prnt: 14. End Character: 15. Alarm Filter: 16. Store Alm Data: 17. Data Filter: 18. PBX Inact Alm: Off Off On ^J Off Alarm Off Off FIELD SUPPESSION 31. Lucent Switch Enter selection, Press to return to previous menu ... Figure 5.4: PBX Port Configuration Menu (Port A Shown) 13.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide LUCENT SWITCH: GENERAL PARAMETERS 1. Supp Number: 2. Supp Trunk: 3. Call Direction: 4. Num Chars Supp: Off Off Outgoing 4 FIELD LOCATION 11. Dest Num Loc: 12. Src Num Loc: 13. In Trunk Loc: 14. Out Trunk Loc: 16 34 46 50 FIELD LENGTH 21. Dest Num Len: 22. Src Num Len: 23. In Trunk Len: 24. Out Trunk Len: 18 12 4 4 Enter selection, Press to return to previous menu ... Figure 5.5: Field Suppression: The Lucent Switch Option 5.4.1.1.
Configuration Field Location: 11. Destination Number Location: This item is used to define the beginning of the field that is normally used to store the destination phone number. (1 to 216 Characters; Default = 16.) 12. Source Number Location: Defines the beginning of the field that is normally used to store the source phone number. (1 to 216 Characters; Default = 34.) 13. Inbound Trunk Location: Defines the beginning of the field that is normally used to store the inbound trunk number.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide AUXILIARY PORT: COMMUNICATION SETTINGS 1. Baud Rate: 9600 2. Bits/Parity: 7-Even 3. Stop Bits: 1 4. Handshake Mode: None INPUT PARAMETERS 11. Time/Date Stmp: 12. Serial No Stmp: 13. Strip Non-Prnt: 14. End Character: 15. Alarm Filter: 16. Store Alm Data: 17. Data Filter: 18. PBX Inact Alm: 19. Port Mode: Off Off On ^J Off Alarm Off Off Store Data FIELD SUPPESSION 31. Lucent Switch Enter selection, Press to return to previous menu ... Figure 5.
Configuration 12. Serial Number Stamp: Inserts a six digit serial number at the beginning of each record received by this port. (Default = Off.) 13. Strip Non-Printables: Conserves memory and cuts polling time by excluding non-printable characters (such as Nuls and Dels) from records received at this port. (Default = On.) 14. End Character: Defines the End-of-Record (EOR) character that the VIP expects to see at the end of each record received at this port. (Default = ^J (Line Feed).) 15.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide CONSOLE PORT: COMMUNICATION SETTINGS 1. Baud Rate: 9600 2. Bits/Parity: 8-None 3. Stop Bits: 1 4. Handshake Mode: RTS/CTS GENERAL PARAMETERS 11. Command Echo: 12. Response Type: 13. “Sure” Prompt: 14. CMD Timeout: 15. Audit Trail: OUTPUT PARAMETERS 21. Output Mode: 22. Data on ^B01: 23. Hold End Data: 24. Line # Tag: 25. Send Compress: 26. Auto Delete: ASCII Record On On Off Off Off OUTPUT PARAMETERS (BINARY BLOCK) 27. Transmit Att: 3 28.
Configuration 12. Response Type: Determines how the port will react when command mode is activated. If "Display Menu" is selected, the VIP will immediately display the Main Menu when command mode is activated. If "Inhibit Menu" is selected, the VIP will not display the Main Menu until [Enter] is pressed. (Default = Inhibit Menu.) 13.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 24. Line Number Tag: Inserts a Line Number at the beginning of each record or block released by this port. These Line Numbers are not stored in internal memory, but are added when data is released. (Default = Off.) 25. Send Compressed: When this feature is enabled, data will be released from this port in space compressed format. (Default = Off.) 26.
Configuration MODEM PORT: Modem Installed COMMUNICATION SETTINGS 1. Baud Rate: 57600 2. Bits/Parity: 8-None 3. Stop Bits: 1 4. Handshake Mode: RTS/CTS 5. Reset string: ATZ 6. Init String: ATE0M0Q1&C1&D2S0 (Cont.): =1 7. Hang-up String: (undefined) (Cont.): 8. Reset Modem GENERAL PARAMETERS 11. Command Echo: 12. Response Type: 13. “Sure” Prompt: 14. CMD Timeout: 15. Audit Trail: On Inhibit Menu On 15 Mins Off ACTION PARAMETERS 16. Action Delay: 300 Secs OUTPUT PARAMETERS 21. Output Mode: 22.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide General Parameters: 11. Command Echo: Enables / disables command echo for this port. During set-up, it may be helpful to enable Command Echo. This allows keystrokes sent to the VIP to be displayed. (Default = On.) 12. Response Type: Determines how this port will react when command mode is activated. If "Display Menu" is selected, the VIP will immediately display the Main Menu when command mode is activated.
Configuration 23. Hold End Data: At the end of each data release session, the VIP will send the "End Data" message before returning to command mode. When this option is enabled, this port will wait for Command ^B02 before sending the End Data message. (Default = On.) 24. Line Number Tag: Inserts a Line Number at the beginning of each record or block released by this port. These Line Numbers are not stored in internal memory, but are added when data is released. (Default = Off.) 25.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 34. Immediate Callout: Activates the Immediate Callout feature. When enabled, the VIP will dial the Immediate Phone Number after the user disconnects. Note that this feature must be enabled prior to each use, and the Immediate Phone Number must be defined in order for this feature to function. (Default = Off.) 35. Immediate Phone Number: Defines the number that is dialed when an Immediate Callout is performed. (Up to 32 characters; Default = undefined.) 36.
Configuration DIALBACK SECURITY: 1. 2. 3. 4. Dialback Security: On Supervisor Dialback Phone #: (undefined) User Dialback Phone #1: (undefined) User Dialback Phone #2: (undefined) Enter selection, Press to return to previous menu ... Figure 5.9: Dialback Security Configuration Screen 5.4.4.1. Dialback Security This feature provides an extra measure of security for modem access to command mode.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide NETWORK PORT: NIC Installed COMMUNICATION SETTINGS 1. IP Address: 65.106.93.105 2. Subnet Mask: 255.255.255.0 3. Gateway Addr: 65.106.93.97 4. SNMP Manager 1: (undefined) 5. SNMP Manager 2: (undefined) 6. SNMP Community: public 7. Reset Network 8. Send MSS: 1460 9. Send Email 10. Ping GENERAL PARAMETERS 11. Command Echo: 12. Response Type: 13. “Sure” Prompt: 14. CMD Timeout: 15. Audit Trail: OUTPUT PARAMETERS 21. Output Mode: 22. Data on ^B01: 23.
Configuration 8. Send MSS: Sets the Maximum Segment Size for TCP/IP packets sent by the VIP. (Default = 1460.) 9. Send Email: This item is used to define parameters that are employed when the VIP automatically generates an email or text message in order to notify the operator that an alarm has been detected. Note that these same parameters are also used when the "Scheduled Actions" feature is configured to send email or text messages. Email parameters are described further in Section 5.4.5.1. 10.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Output Parameters: 21. Output Mode: Selects the data output format for this port; ASCII Record, Binary Block, Xmodem or Zmodem. (Default = ASCII Record.) Note: When using Zmodem Output Mode, please refer to the cautions listed in Section 16.7. 22. Data on ^B01: When enabled, the VIP will immediately begin sending data when the data release command is invoked (Menu or ^B01).
Configuration SEND EMAIL: SMTP SERVER PARAMETERS 1. IP Address: (undefined) 2. Port Number: 25 3. User Name: (undefined) (Cont.): (Cont.): 4. Password: (undefined) 5. Auth Type: LOGIN MISCELLANEOUS 11. Send Test Email 12. Stop Email Sess 13. Last Email Stat EMAIL PARAMETERS 21. From Name: 22. From Address: (Cont.): (Cont.): 23. To Name #1: 24. To Address #1: (Cont.): (Cont.): 25. To Name #2: 26. To Address #2: (Cont.): (Cont.): 27. Priority: 28. Subject: (Cont.): (Cont.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 5. Auth Type: The type of authentication that is used when logging onto your SMTP Server. (Default = Login.) Miscellaneous: 11. Send Test Email: Sends a test email or text message, based on the currently defined email parameters. 12. Stop Email Session: Cancels any email action currently in progress. 13. Last Email Stat: Lists the current status of the last email sent. Email Parameters: 21.
Configuration PING: GENERAL PARAMETERS 1. IP Address: 2. Send Pkts: 3. Con. Lost Pkts: 4. Response Delay: 5. Pkt Delay: 6. Pkt Size: (undefined) 4 4 1 Sec 1 Sec 32 MISCELLANEOUS 11. Start Ping 12. Stop Ping Sess 13. Last Ping Stat Enter selection, Press to return to previous menu ... Figure 5.12: The Ping Configuration Menu 5.4.5.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PBX IP PORT: COMMUNICATION SETTINGS 1. Service: On 2. Port Number: 9000 3. Window Size: 6 4. Keep Alive Send: 60 Secs 5. Keep Alive Resp: 60 Secs 6. SDM Resp: 30 Secs MISCELLANEOUS 21. Disconnect 22. Last Status INPUT PARAMETERS 11. Time/Date Stmp: 12. Serial No Stmp: 13. Strip Non-Prnt: 14. End Character: 15. Alarm Filter: 16. Store Alm Data: 17. Data Filter: 18. PBX Inact Alm: Off Off On ^J Off Alarm Off Off FIELD SUPPESSION 31.
Configuration 4. Keep Alive Send: The "keep alive send" timeout in seconds. (From 1 to 3600; Default = 60 Seconds.) 5. Keep Alive Response: The "keep alive response" timeout in seconds. (From 1 to 3600; Default = 60 Seconds.) 6. SDM Response: The session disconnect message response timeout in seconds. (From 1 to 3600; Default = 30 Seconds.) Input Parameters: 11. Time/Date Stamp: The date stamp can be inserted at the beginning of each record received by this port.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Data Filter: Enables/disables the Data Filter, and selects the Data Filter Format that will be used by this port. The Data Filter conserves memory and cuts polling time by excluding records not needed for your application. For more information, please refer to Section 8. (Default = Off.) 18. PBX Inactivity Alarm: Enables/disables the PBX Inactivity Alarm and selects the format for this port.
6. Menu System Description The VIP operating system features a series of menus, which are used to select options, invoke commands, and review status. This section provides an overview of the VIP operating system, in order to help you locate specific items in the various submenus. 6.1. Firmware Tree Command functions are accessed via the Main Menu, which is the first screen displayed when command mode is activated. The Main Menu branches off into a series of submenus.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 21. Default Parameters Resets all parameters to default settings. Offers the option to include or exclude network parameters and Alarm Filter and Data Filter configurations. 22. Port Configuration 1. PBX Port A Communication Settings 1. Baud Rate 2. Bits/Parity 3. Stop Bits 4. Handshake Mode Input Parameters 11. Time Date Stamp 12. Serial Number Stamp 13. Strip Non-Printable Characters 14. End Character 15.
Menu System Description Main Menu Item Submenu(s)/Function(s) 22. Port Configuration (Continued) 4. Console Port Communication Settings 1. Baud Rate 2. Bits/Parity 3. Stop Bits 4. Handshake Mode General Parameters 11. Command Echo 12. Response Type 13. "Sure" Prompt 14. Command Timeout 15. Audit Trail Action Parameters 16. Action Delay Output Parameters 21. Output Mode 22. Data on ^B01 23. Hold End Data 24. Line Number Tag 25. Send Compressed 26. Auto Delete Output Params. (Binary Block) 27.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 22. Port Configuration (Continued) 6. Network Port Communication Settings 1. IP Address 2. Subnet Mask 3. Gateway Address 4. SNMP Manager 1 5. SNMP Manager 2 6. SNMP Community 7. Reset Network Port 8. Send MSS 9. Send Email 10. Ping General Parameters 11. Command Echo 12. Response Type 13. "Sure" Prompt 14. Command Timeout 15. Audit Trail Action Parameters 16. Action Delay Output Parameters 21. Output Mode 22.
Menu System Description Main Menu Item Submenu(s)/Function(s) 23. System Parameters 1. 2. 3. 4. 5. 6. 7. Supervisor Password User Password 1 User Password 2 Site ID Message Wrap-Around Real Time Clock Alarm Data Wrap-Around 24. Scheduled Action Parameters 1. Scheduled Action #1 Schedule 1. Schedule Action (On/Off) 2-8. Define Schedule Exclusions (MM/DD) 9. Add Exclusion 10. Delete Exclusion Action Parameters 11. Action 12. Phone Number 13. Pager ID 1 14. Pager ID 2 15. Pager ID 3 16.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 25. Alarm Configuration (Continued) 2. Alarm Filter 2 1. 2. 3. 4. 5. 6. 3. PBX Inactivity Alarm 1 Schedule 1. Weekday Alarm (On/Off) 2-5. Weekday Schedules & Timers 6. Weekend Alarm (On/Off) 7-10. Weekend Schedules & Timers Exclusions (MM/DD) 11. Add Exclusion 12. Delete Exclusion Alarm Action Parameters 13. Action 14. Phone Number 15. Pager ID 1 16. Pager ID 2 17. Pager ID 3 18. SNMP Management 19.
Menu System Description Main Menu Item Submenu(s)/Function(s) 25. Alarm Configuration (Continued) 5. 80% Full Alarm 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 80% Full Alarm Action Phone Number Pager ID 1 Pager ID 2 Pager ID 3 SNMP Management Output Contacts Message Auto Execute Execute Commands Email To 6. Input Contact Alarm (Optional: Not available on NLJ-VIP) 1. 2. 3. 4.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 27. FTP Push Configuration FTP Server Parameters 1. Server Address 2. User Name 3. Password 4. Account 5. Directory 6. File Name 7. File Mode 8. File Extension Incrementing Action Parameters 11. Read Session 12. Push Action 13. Periodic Push 14. Transmit Attempts 15. Transmit Delay 16. Auto Delete 17. FTP Push Start Time Miscellaneous 21. Force FTP Push 22. Test FTP Push 23. Stop FTP Push 28.
7. Status Screens The VIP includes a series of Status Screens that list the current state of all program features and options. During normal operation, these screens are used to check memory conditions, review alarm status, and display the standing of the VIP options and parameters. The Status Screens are also helpful during Setup and configuration; allowing the user to determine if parameters need to be changed.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP BUFFER STATUS: Unit Capacity: Space Used: Space Remaining: Percent Full: Total Record Ct: Version 1.06 11/08/2005 Tue 11:29 1% Full 16 MB 16 KB 15 MB 1% 44 PARTITION RECORD COUNT Console Port: None Modem Port: None Telnet Port #1: None Telnet Port #2: None Telnet Port #3: None FTP Push: None FTP Server: None Press to return to menu ... Figure 7.2: Buffer Status Screen 7.1. Buffer Status Screen As shown in Figure 7.
Status Screens PollCat NetLink-VIP FILE LIST: Version 1.06 11/08/2005 Tue 11:31 1% Full Port Data Type Total Record Ct Partition Record Ct Partition Owner ------------------------------------------------------------------------------PBX-A Standard 44 0 None Press to return to menu ... Figure 7.3: File List (Sample Values Shown) 7.2. File List Screen As shown in Figure 7.3, this screen shows a breakdown of the types of records stored in buffer memory.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP SYSTEM STATUS: Version 1.
Status Screens PollCat NetLink-VIP SCHEDULED ACTION 1: Version 1.06 SCHEDULE Scheduled Action: Sunday: Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Off Off Off Off Off Off Off Off EXCLUSION --/---/---/---/---/-- --/---/---/---/---/-- (MM/DD) --/---/---/---/---/-- --/---/---/---/---/-- 11/08/2005 Tue 11:34 ACTION PARAMETERS Action: Phone #: (Cont.): Pager ID 1: Pager ID 2: Pager ID 3: SNMP Mgmt: Output Contacts 1/2/3/4: Message: (Cont.): (Cont.): Auto Execute: Execute Cmds: (Cont.): (Cont.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Output Contacts: The scheduled Output Contact action. A "C" indicates the contact will be closed, an "O" indicates the contact will be opened, and a dash (-) indicates that the status of the contact will not be changed. Message: The message sent when a scheduled callout, alphanumeric page, SNMP Trap, or console port action is performed.
Status Screens PollCat NetLink-VIP Version 1.06 DATA FILTERS & ALARMS: 11/08/2005 Tue 11:36 FILTERS & ALARMS Alarm Filter 1: Alarm Filter 2: Data Filter 1: Data Filter 2: PBX Inact Alarm 1: PBX Inact Alarm 2: DEFAULT ALARM FILTER ACTION Action: None Phone #: (undefined) (Cont.): Pager ID 1: (undefined) Pager ID 2: (undefined) Pager ID 3: (undefined) SNMP Mgmt: Manager #1 Output Contacts 1/2/3/4: -/-/-/Message: (undefined) (Cont.): (Cont.): Auto Execute: Off Execute Cmds: (undefined) (Cont.): (Cont.): (Cont.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Pager ID Numbers: The default ID numbers used when the Alarm Filter generates an alphanumeric page. SNMP Management: The default SNMP manager(s), which will receive SNMP Traps generated by Alarm Clues. Output Contacts: (Optional - not available on NLJ-VIP units) The default Output Contact action.
Status Screens PollCat NetLink-VIP ALARM CONDITION: Version 1.06 ALARM Alarm Filter 1 (PBX-A): Alarm Filter 2 (PBX-A): Alarm Filter 1 (PBX-B): Alarm Filter 2 (PBX-B): Alarm Filter 1 (AUX): Alarm Filter 2 (AUX): PBX Inact Alarm 1: PBX Inact Alarm 2: 80% Full Alarm: Input Contact Alrm: Alarm Filter 1 (PBX IP): Alarm Filter 2 (PBX IP): 11/08/2005 Tue 11:39 1% Full PENDING No No No No No No No No No No No No Press to return to menu ... Figure 7.8: Alarm Condition Status Screen 7.7.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 PBX INACTIVITY ALARM 1: 11/08/2005 Tue 11:39 SCHEDULE Weekday Alarm: Weekday Schedule Weekday Timer 1: Weekday Schedule Weekday Timer 2: Weekend Alarm: Weekend Schedule Weekend Timer 1: Weekend Schedule Weekend Timer 2: ALARM ACTION PARAMETERS Action: None Phone #: (undefined) (Cont.
Status Screens Output Contacts: (Optional - Not available on NLJ-VIP units) A "C" indicates the contact will be closed, an "O" indicates the contact will be opened, and a dash (-) indicates that the status of the contact will not be changed (for more information, please refer to Section 11.) Message: Message sent when this PBX Inactivity Alarm generates a callout, alphanumeric page, SNMP Trap, or console action.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP 80% FULL ALARM: 80% Full Alarm: Action: Phone #: Pager ID 1: Pager ID 2: Pager ID 3: SNMP Mgmt: Output Contacts 1/2/3/4: Message: Auto Execute: Execute Cmds: (Cont.): Email To: Version 1.06 11/08/2005 Tue 11:40 1% Full Off None (undefined) (undefined) (undefined) (undefined) Manager #1 -/-/-/(undefined) Off (undefined) Email #1 Press to return to menu ... Figure 7.10: 80% Full Alarm Status Screen 7.9.
Status Screens PollCat NetLink-VIP INPUT CONTACT ALARM: Version 1.06 Contact 1 Alarm: Trigger Level 1: Off Low Contact 2 Alarm: Trigger Level 2: Off High Contact 3 Alarm: Trigger Level 3: Off Low Contact 4 Alarm: Trigger Level 4: Off High 11/08/2005 Tue 11:41 1% Full Press to return to menu ... Figure 7.11: Input Contact Alarm Status Screen 7.10. Input Contact Alarm Status Screen As shown in Figure 7.11, this screen shows the status of the Input Contact Alarms described in Section 12.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP REASON FOR ACTION Version 1.06 11/08/2005 Tue 11:42 1% Full Alarm Action: PBX Record Matched the Following Filter: Alarm Filter: Clue Name: Match Count: Message: 1 ALPHA 98 ALARM ALPHA Press to return to previous menu ... Figure 7.12: Reason for Action Screen 7.11. Reason for Action Screen This screen (Figure 7.12) can be used to determine the exact reason for an alarm.
Status Screens PollCat NetLink-VIP PBX PORT A: Version 1.06 11/08/2005 Tue 11:43 1% Full COMMUNICATION SETTINGS Com Settings: 9600,E,7,1,None INPUT PARAMETERS Time/Date Stamp: Serial # Stamp: Strip Non-Print: End Character: Alarm Filter: Store Alarm Data: Data Filter: PBX Inact Alarm: Off Off On ^J None Alarm None None Press to return to menu ... Figure 7.13: PBX Port Status Screen (PBX Port A Shown) 7.12. PBX Port Status Screens These screens list parameters for the PBX Ports.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP AUXILIARY PORT: Version 1.06 11/08/2005 Tue 11:43 1% Full COMMUNICATION SETTINGS Com Settings: 9600,E,7,1,None INPUT PARAMETERS Time/Date Stamp: Serial # Stamp: Strip Non-Print: End Character: Alarm Filter: Store Alarm Data: Data Filter: PBX Inact Alarm: Port Mode: Off Off On ^J None Alarm None None Store Data Press to return to menu ... Figure 7.14: Auxiliary Port Screen 7.13.
Status Screens PollCat NetLink-VIP CONSOLE PORT: Version 1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Output Parameters: Lists the following parameters for this port: Output Mode: The format used when data is released via this port; ASCII Record, Binary Block, Xmodem, or Zmodem. Data on ^B01: When disabled, ^B02 is sent to begin data release. Hold End Data: When enabled, a ^B02 is required in order to release the "End Data" message. Line # Tag: When enabled, a line number will be inserted at the beginning of each record released by this port.
Status Screens PollCat NetLink-VIP Version 1.06 MODEM PORT: Modem Installed COMMUNICATION SETTINGS Com Settings: 57600,N,8,1,RTS Reset String: ATZ Init String: ATE0M0Q1&C1&D2S0 (Cont.): =1 Hang-Up String: (undefined) (Cont.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Action Parameters: The amount of time that will elapse between alarm actions sent from this port. • Output Parameters: Output Mode: The format used when data is released via this port; ASCII Record, Binary Block, Xmodem, or ZModem. Data on ^B01: When disabled, ^B02 is sent to begin data release. Hold End Data: When enabled, ^B02 is sent to release the "End Data" message.
Status Screens PollCat NetLink-VIP Version 1.06 NETWORK PORT: NIC Installed 11/08/2005 Tue 11:46 COMMUNICATION SETTINGS MAC Address: 00-40-f4-6e-eb-a6 IP Address: 192.168.168.168 Subnet Mask: 255.255.255.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Audit Trail: When enabled, the VIP will log command activity. • Action Parameters: The Action Delay lists the amount of time that will elapse between actions sent out via this port. • Output Parameters: Lists Output Parameters for this port: Output Mode: The format used when data is released via this port; ASCII Record, Binary Block, Xmodem, or Zmodem. Data on ^B01: When disabled, ^B02 is sent to begin data release.
Status Screens PollCat NetLink-VIP NETWORK STATUS: TCB 0 1 2 3 4 5 6 7 8 SRC PORT None None 9067 None None None None None None Version 1.06 STATE Listen Listen Established Listen Free Free Free Free Free 11/08/2005 Tue 11:47 SOURCE IP ADDR None None 207.212.30.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP PBX IP PORT: Version 1.06 11/08/2005 Tue 11:47 1% Full COMMUNICATION SETTINGS Service: On Port Number: 9000 Window Size: 6 Keep Alive Send: 60 Secs Keep Alive Resp: 60 Secs SDM Resp: 30 Secs INPUT PARAMETERS Time/Date Stamp: Serial # Stamp: Strip Non-Print: End Character: Alarm Filter: Store Alarm Data: Data Filter: PBX Inact Alarm: Off Off On ^J None Alarm None None Press to return to menu ... Figure 7.
Status Screens • Alarm Filter: The Alarm Filter that is currently selected for this port. • Store Alarm Data: Indicates where the VIP will store alarm data received via this port. Alarm Records can be stored in the Alarm File, the Standard (non-alarm) File, or both. • Data Filter: The Data Filter that is currently selected for this port. • PBX Inactivity Alarm: When properly configured and enabled, the PBX Inactivity Alarm will notify you when there is an interruption in the flow of data to this port. 7.19.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 7-26
8. The Data Filters The Data Filters allow you to make the most efficient use of the VIP's memory by excluding records (such as inbound calls) that are not needed for your call accounting application. When the Data Filters are correctly configured, the VIP will monitor each record received from the PBX. Records that do not meet the user-defined criteria will not be stored.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide DATA FILTER 1: 1. 2. 3. 4. 5. 6. Data Filter Action: Define Format Display Clue Details Define Clues Edit Clues Delete Clues Store Enter selection, Press to return to previous menu ... Figure 8.1: Data Filter Configuration Menu (Data Filter 1 Shown) 2. Define Format: Defines the Data Filter Format as described in Section 8.2. 3. Display Clue Details: After Clues are defined, this item is used to review parameters assigned to each Clue. 4.
The Data Filters DEFINE FORMAT: In order to assist the user during format definition, several data records and the previous format are displayed below in the following order: Data Records Previous Format (If available) (If available) Enter new format at cursor. to clear. Use upper case letters for fields, '-' between fields |08:16|075|B.JOHNSON |IN | |00:55|00.00| |08:18|067|R.JONES |OUT|19495839514 |05:36|00.75| |08:20|092|J.SMITH |OUT|18008547226 |11:15|00.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide DEFINE FORMAT: In order to assist the user during format definition, several data records and the previous format are displayed in the following order: Data Records Previous Format (If available) (If available) Enter new format at cursor. to clear. Use upper case letters for fields, '-' between fields |08:16|075|B.JOHNSON |IN | |00:55|00.00| |08:18|067|R.JONES |OUT|19495839514 |05:36|00.75| |08:20|092|J.SMITH |OUT|18008547226 |11:15|00.
The Data Filters Clues are defined using item 4 on the Data Filter Configuration Menu (Figure 8.1). Each Clue will usually include the following: • Variable(s): One or more variables from the Data Filter Format, which designate the field(s) to be monitored. For example, the variable may represent the call record field for the number dialed. • Operator(s): One or more of the logical or comparative operators described in Section 8.4.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 5. Edit Clues: To alter an existing Clue, type 5 and press [Enter]. The VIP will list all clue names defined for the current filter. Key in the desired clue name and then press [Enter]. The Define/Edit Clue menu will be displayed, allowing the user to edit clue parameters. 6. Delete Clues: To delete an existing Clue, type 6 and press [Enter]. The VIP will list all clue names defined for the current filter.
The Data Filters 8.4.1. Logical AND/OR Conditions Logical AND/OR conditions can be created by including the AND operators, or the OR operators in the match parameter definition. A logical OR condition can also be created by defining a series of match parameters using a separate Clue for each parameter. 8.4.1.1. Logical AND Conditions The AND operators (* and &) link parameters in a manner where two or more conditions must all be true in order for the record to match the filter.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |08:16|075|B.JOHNSON |OUT|17145551212 |00:55|00.00| |08:18|067|R.JONES |OUT|19495557714 |05:36|00.75| |08:20|092|J.SMITH |OUT|18007140000 |11:15|00.00| ----------------------------------AAAAAAAAAAA--------------------- Figure 8.4: The “Contains String” Operator Example 8.4.2.
The Data Filters Example 1: To create a Data Filter Clue that will reject call records received on Sunday, match parameters would be defined as w=1. Where w is the Real-Time variable for the day of the week, and 1 indicates Sunday.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Cumulative Effect: Each time a Data Filter Clue is defined, the VIP will add the new parameter to the existing definition. When multiple clues are defined, an OR condition is created. If the call record matches a defined clue, the record is then stored or rejected as indicated by the Data Filter Action.
The Data Filters Example 2: Multiple OR Conditions This example shows a Data Filter that uses multiple OR conditions to store call records which conform to one of several listed characteristics. Assume the Data Filter Format is defined as shown in Figure 8.6. |08:16|075|B.JOHNSON |IN | |00:55|00.00| |08:18|067|R.JONES |OUT|19495839514 |05:36|00.75| |08:20|092|J.SMITH |OUT|18008547226 |11:15|00.00| -------AAA-------------------------------------------------------- Figure 8.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Given the Data Filter Format shown in Figure 8.7, define a Data Filter that will store records for calls received or placed between 7:00 am (07:00) and 6:30 pm (18:30). In addition, the Data Filter must also store records for calls received or placed by extension 013.
9. The Alarm Filters (Toll Fraud Detection) The Alarm Filters allow the VIP to monitor call records, and check for signs of Toll Fraud or other phone abuse. When suspect calls are detected, the VIP can send an SNMP Trap, contact a local PC via the Console Port, dial a modem or pager or send an Email or Text Message. The Alarm Filter has priority over the Data Filter: even if a call is rejected by the Data Filter, it will still be flagged and stored if it matches an Alarm Clue.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ALARM CONFIGURATION: ALARMS 1. Alarm Filter 1 2. Alarm Filter 2 3. PBX Inactivity Alarm 1 4. PBX Inactivity Alarm 2 5. 80% Full Alarm: 6. Input Contact Alarm: Off Off OUTPUT CONTACTS (IDLE/NO ALARM) 7. Contacts 1/2/3/4: C/C/C/C DEFAULT ALARM FILTER 8. Action: 9. Phone #: (Cont.): 10. Pager ID 1: 11. Pager ID 2: 12. Pager ID 3: 13. SNMP Mgmt: 14. Output Contacts 1/2/3/4: 15. Message: (Cont.): (Cont.): 16. Auto Execute: 17. Execute Cmds: (Cont.): (Cont.
The Alarm Filters (Toll Fraud Detection) The following Default Alarm Action Parameters are available. 8. Action: Specifies the default action that will be performed when an alarm is generated. For more information, please refer to Section 13. 9. Phone Number: The default number that will be dialed when an Alarm Clue generates a callout or page action. Note: For Numeric Paging, this prompt can specify both the Pager phone number and a numeric "message".
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Execute Commands: The default Auto Execute command string. This command string will be invoked when Auto Execute is enabled, and a Callout or Console Action is generated. The command string consists of a series of ^Bxx commands, which are listed in the Command Help Screen, and Section 19. Example: To send the Site ID Message and then send all alarm records, the Auto Execute Command String would be defined as "03/01,ALM".
The Alarm Filters (Toll Fraud Detection) ALARM FILTER 1: 1. 2. 3. 4. 5. 6. Define Format Display Clue Details Define Clues Edit Clues Delete Clues Alarm Counter Reset Time: (undefined) Enter selection, Press to return to previous menu ... Figure 9.2: Alarm Filter Configuration Menu (Alarm Filter 1 Shown) 9.3. The Alarm Filter Configuration Menus The Alarm Filter Configuration menus (Figure 9.2) are used to set-up the two Alarm Filters.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.4. Defining the Alarm Filter Format The Alarm Filter Format describes the location of various "fields" within each call record. Proper definition of the Format tells the VIP where to look, in order to determine if a record should be counted as a match. Different types of PBX units will produce records with a slightly different structure.
The Alarm Filters (Toll Fraud Detection) DEFINE FORMAT: In order to assist the user during format definition, several data records and the previous format are displayed below in the following order: Data Records Previous Format (If available) (If available) Enter new format at cursor. to clear. Use upper case letters for fields, '-' between fields |08:16|075|B.JOHNSON |IN | |00:55|00.00| |08:18|067|R.JONES |OUT|19495839514 |05:36|00.75| |08:20|092|J.SMITH |OUT|18008547226 |11:15|00.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.5. Defining the Alarm Filter Clues Alarm Filter Clues describe specific criteria that the VIP will use to determine if each record should be counted as a match. Up to sixteen clues can be defined for each Alarm Filter. When the Alarm Filter is assigned to an input port, all data received by that port will be monitored. The VIP will scan each record to determine if it matches any of the defined Alarm Clues.
The Alarm Filters (Toll Fraud Detection) DEFINE OR EDIT CLUE: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Clue Name: Threshold: Match Parameters: (Cont.): Action: Phone #: Pager ID 1: Pager ID 2: Pager ID 3: SNMP Mgmt: Output Contacts 1/2/3/4: Message: Auto Execute: Execute Cmds: (Cont.): Send Alarm Records (undefined) 0 (undefined) 21.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 3. Match Parameters: Defines criteria that determine if each record will be flagged as an alarm. Match Parameters consist of a variable from Alarm Filter Format, a logical operator (see Section 9.6,) and the value that will be matched (e.g. the number dialed). Example: If the Alarm Filter Format assigns the variable "A" to the "Number Dialed" field, then A=5551212 tells the VIP to check this field for the number 555-1212.
The Alarm Filters (Toll Fraud Detection) 9.6. Logical and Relational Operators Variables and operators are combined to form match parameters. Variables are the uppercase letters A through Z, as defined in the Alarm Filter Format. Relational and logical operators are described below. Operator Function > Greater Than < Less Than >= Greater Than or Equal To <= Less Than or Equal To ~ Not. Can also precede other comparison operators (e.g. ~<, Not Less Than). = Equal To $ Contains String.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.6.1.2. Logical OR Conditions The OR operators (+ and |) link parameters in a manner where any of two or more conditions must be true in order for the call record to be counted. Example: Assume the variable "A" represents the field for the number dialed, and "B" represents the extension number.
The Alarm Filters (Toll Fraud Detection) 9.7. Real Time Variables Alarm Filter Clues can also include Real-Time variables that monitor the VIP's internal clock and calendar. Real-Time variables do not use the Alarm Filter Format, or monitor the contents of the call record. When Real-Time variables are used, the VIP will check its internal clock and calendar as each call record is received. If the time and/or date matches the Clue definition, the call is flagged and counted.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.8. Assigning the Alarm Filter to a Port After defining the Alarm Filter, the next step is to assign the filter to one or more input ports. The Port Configuration menus are used to assign one of the available Alarm Filters to each port as described in Section 5.4. Note that Alarm Filters will not function until they are assigned to a port. 9.9. Match Parameter Definition Examples The following examples are based on fictional PBX call record formats.
The Alarm Filters (Toll Fraud Detection) |08:18|001|VMAIL |IN | |00:20|00.00| |08:20|092|J.SMITH |OUT|18008547226 |01:07|01.30| |08:21|001|VMAIL |IN | |00:15|00.00| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.7: Alarm Filter Format; Match Parameters Example 1 Example 1: Repeated Attempts to Access Voice Mail This Alarm Clue counts short calls to voice mail.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |19:18|067|R.JONES |OUT|12145551234 |25:36|04.75| |19:20|092|J.SMITH |OUT|18008547226 |01:07|00.00| |21:21|002|R.JONES |OUT|12135551212 |30:15|05.75| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.8: Alarm Filter Format; Match Parameters Example 2 Example 2: After Hours Long Distance Calls. This clue counts long distance calls placed after 6:00 pm and before 7:00 am.
The Alarm Filters (Toll Fraud Detection) |17:28|067|T.WILLIAMS |OUT|011811234567 |45:36|20.75| |17:20|092|J.SMITH |OUT|18008547226 |01:07|00.00| |17:21|002|P.BROWN |OUT|19495839514 |00:57|00.20| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.9: Alarm Filter Format; Match Parameters Example 3 Example 3: Lengthy International Calls This clue requires that you are familiar with the average duration of international calls placed in the course of a normal day.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |08:18|067|R.JONES |OUT| 5553333|05:36|00.75| |08:20|091|R.PETERS |OUT| 19005551212|31:07|41.00| |08:21|002|P.BROWN |OUT| 1900555444411#2|00:57|00.20| ----------------------------AAAAAAAAAAAAAAAAA------------- Figure 9.
10. PBX Inactivity Alarms The PBX Inactivity Alarms allow the VIP to provide notification in the event of PBX failure or disconnection. If the VIP does not receive PBX data for a user-defined period of time, an alarm will be generated, allowing you to investigate as quickly as possible. The VIP features two separate PBX Inactivity Alarms. When the VIP is connected to more than one PBX unit, this allows the user to define two alarm schedules, and apply the most appropriate schedule to each PBX.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Two separate weekday schedules allow you to specify slow and heavy PBX activity periods during the work week; the two weekend schedules allow you to define slow and heavy periods on weekends. In both cases, Schedule 1 is assigned to the busy period, and Schedule 2 is assigned to the slow period. Note that Schedule 2 has priority over Schedule1, and timer schedules are often defined to overlap.
PBX Inactivity Alarms PBX INACTIVITY ALARM 1: SCHEDULE 1. Weekday 2. Weekday 3. Weekday 4. Weekday 5. Weekday 6. Weekend 7. Weekend 8. Weekend 9. Weekend 10. Weekend Alarm: Schedule Timer 1: Schedule Timer 2: Alarm: Schedule Timer 1: Schedule Timer 2: 1: 2: 1: 2: EXCLUSIONS (MM/DD) --/---/---/---/---/---/---/---/---/---/---/---/---/---/---/-11. Add Exclusion 12.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Actions: Determines how the VIP will react when a PBX Inactivity Alarm is generated. The VIP can call a remote modem or pager, send an SNMP Trap, execute user-defined commands, send a message via the console port, open or close the optional Output Contacts or send an Email or Text Message. Note that the Output Contact option is not available on NLJ-VIP units. 13.
PBX Inactivity Alarms 21. Auto Execute: If enabled, the VIP will execute the command string defined under item 22 when a callout or console action is generated by this alarm. 22. Execute Commands: The command string performed when the Auto Execute feature is enabled, and a callout or console action is generated. This command string consists of a series of ^Bxx commands, which are listed in the Command Help Screen, and discussed further in Section 19. For more information, please refer to Section 13.3.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 10-6
11. The 80% Full Alarm The 80% Full Alarm is designed to notify the user when internal memory becomes approximately 80% Full. The VIP can send an SNMP Trap, call a modem or pager, or contact the user via the Console Port. This Alarm can also execute a user-defined command string or open/close the optional Output Contacts. To configure the alarm, go to the Main Menu. Type 25 and press [Enter] to access the Alarm Configuration menu. When the menu appears, type 5 and press [Enter].
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 80% FULL ALARM: 1. 2. 3. 4. 5. 6. 7. 8. 80% Full Alarm: Action: Phone #: Pager ID 1: Pager ID 2: Pager ID 3: SNMP Mgmt: Output Contacts 1/2/3/4: 9. Message: 10. Auto Execute: 11. Execute Cmds: (Cont): 12. Email to: Off None (undefined) (undefined) (undefined) (undefined) Manager #1 -/-/-/(undefined) Off (undefined) Email #1 Enter selection, Press to return to previous menu ... Figure 11.1: The 80% Full Alarm Configuration Menu 8.
12. The Input Contact Alarms The Input Contact Alarms are used to monitor the optional Input Contacts. When the High/Low status of the input signal changes, the VIP can send an SNMP Trap, call a modem or pager, or contact the user via the Console Port. In addition, this alarm can also automatically execute a user-defined command string, or open/close the Output contacts. Note: The Input Contact Alarm feature is optional on NetLink-VIP units, and is not available on NLJ-VIP units. 12.1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ALARM CONFIGURATION: ALARMS 1. Alarm Filter 1 2. Alarm Filter 2 3. PBX Inactivity Alarm 1 4. PBX Inactivity Alarm 2 5. 80% Full Alarm: 6. Input Contact Alarm: Off Off OUTPUT CONTACTS (IDLE/NO ALARM) 7. Contacts 1/2/3/4: C/C/C/C DEFAULT ALARM FILTER 8. Action: 9. Phone #: (Cont.): 10. Pager ID 1: 11. Pager ID 2: 12. Pager ID 3: 13. SNMP Mgmt: 14. Output Contacts 1/2/3/4: 15. Message: (Cont.): (Cont.): 16. Auto Execute: 17. Execute Cmds: (Cont.): (Cont.
The Input Contact Alarms INPUT CONTACT 1 ALARM: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Contact Alarm: Trigger Level: Action: Phone: Pager ID 1: Pager ID 2: Pager ID 3: SNMP Mgmt: Output Contacts 1/2/3/4: Message: Auto Execute: Execute Cmds: (Cont.): Email to: Off Low None (undefined) (undefined) (undefined) (undefined) Manager #1 -/-/-/(undefined) Off (undefined) Email #1 Enter selection, Press to return to previous menu ... Figure 12.2: Input Contact Alarm Configuration Menu (Contact 1 Shown) 4.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9. Output Contacts: The open/close action that will be performed when an Output Contact action is generated by this alarm. A "C" indicates the contact will be closed, "O" indicates the contact will be opened, a dash (-) indicates the status of the contact will not be changed. (Default = No Action.) 10. Message: The message that will be sent when a Callout, Alphanumeric Page, SNMP Trap, Console action or Email/Text Message is generated by this alarm.
13. Alarm Actions When an alarm is generated, the VIP can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, send and email or test message, or switch the optional Output Contacts. These tasks are referred to as "Alarm Actions". Note that the Output Contact option is not available on NLJ-VIP units. The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.1. Alarm Actions for Alarm Filter Clues The VIP allows the definition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action. For example, when one Alarm Clue is triggered, the unit may perform a callout, when another Clue is triggered, the unit may perform an Output Contact operation. In addition, each clue can be assigned separate callout numbers or pager numbers.
Alarm Actions 13.2.2. Callout If "Callout" is selected, the VIP will call a remote modem when an alarm is generated. After contacting the modem, the VIP can then send an Alarm Message and/or execute a user-defined command string. Typically, the Alarm Message describes the type of event that has occurred, and the Auto Execute Command string will usually report status or prompt the VIP to download data.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.2.4. Numeric Page When "Numeric Page" is selected, the VIP will contact one numeric pager at a user defined number. Note: Modem Port communications parameters must be properly defined as described in Section 5.4.4. The following item must be defined at the configuration menu for the specified alarm: • Phone Number: Enter the number for your numeric pager.
Alarm Actions 13.2.6. Output Contact If the "Output Contact" action is selected, the VIP can open or close the optional Output Contacts when an alarm is generated. Notes: • In order to use the Output Contact action, the Idle/NonAlarm state for each contact should be defined as described in Section 12. • The Output Contacts are an optional feature, and are not available on NLJ-VIP units.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.2.8. Email/Text Message If this action is selected, the VIP will send an email or text message to up to two user-defined addresses when an alarm is generated. Typically, the email or text message includes a description of the type of alarm event that occurred. When this alarm action is used, the VIP can also execute a userdefined command string to report status or download data.
Alarm Actions 13.3. The Auto Execute Function Both the Callout action and Console action allow the VIP to automatically execute a user-defined command string. This command string is usually employed to report system status or download data to the polling device. The Auto Execute command consists of a string of ^Bxx Commands, which are listed in Section 19 of this User's Guide.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13-8
14. Scheduled Actions Scheduled Actions are generally used to retrieve data from the VIP according to a user-defined time table. Typically, the VIP will contact your PC at the scheduled time and day, and then automatically download collected data. In addition to its data collection function, the Scheduled Action feature can also be used to perform other tasks, such as Wellness Checks, Contact Switch operations, and etc.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide SCHEDULED ACTION 1: SCHEDULE 1. Schdl Action: 2. Sunday: 3. Monday: 4. Tuesday: 5. Wednesday: 6. Thursday: 7. Friday: 8. Saturday: Off Off Off Off Off Off Off Off EXCLUSION (MM/DD) --/---/---/---/---/---/---/---/---/---/---/---/---/---/---/-9. Add Exclusion 10. Delete Exclusion --/---/---/---/---/-- ACTION PARAMETERS 11. Action: 12. Phone #: (Cont.): 13. Pager ID 1: 14. Pager ID 2: 15. Pager ID 3: 16. SNMP Mgmt: 17. Output Contacts 1/2/3/4: 18.
Scheduled Actions Action Parameters: 11. Action: Defines the type of event that will occur according to the schedule. The user may select None, Callout, Alphanumeric Page, Numeric Page, SNMP Trap, Output Contact, Console or Email/Text Message. 12. Phone Number: Defines the phone number that will be dialed for a scheduled Callout or Page. This is the number for your remote modem or pager service. Note: For Numeric Paging only, this prompt can specify both a pager phone number and a numeric "message".
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18. Message: Defines the message that will be sent for a Scheduled Callout, Alphanumeric Page, SNMP Trap, Console Action or Email/ Text Message. 19. Auto Execute: When this item is enabled, the VIP can be scheduled to automatically execute the command string defined under item 20. 20. Execute Commands: The Auto-Execute command string.
15. Saving VIP Parameters This chapter discusses the VIP functions related to saving and restoring user-defined parameters. Two different functions are discussed; saving parameters to flash memory, and saving parameters to an ASCII file at your polling device. 15.1. Saving Parameters to Flash Memory During configuration, newly defined parameters are stored in the VIP's temporary memory.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 15.2. Saving and Restoring Parameters from an ASCII File After the VIP has been configured, parameters can be saved to an ASCII text file using the File Mode in ProComm or another communications program. Later, if the configuration is altered or deleted, saved parameters can be uploaded to quickly reconfigure the unit without the need to manually enter each parameter.
Saving NetLink Parameters SYSTEM FUNCTIONS: 1. 2. 3. 4. 5. 6. 7. 8. Security Level “Passthrough” Mode “Monitor” Mode Clear Alarm Condition Clear Alarm Clue Counters Download Parameters Audit Trail Functions Upload Firmware Enter selection, Press to return to previous menu ... Figure 15.1: System Functions Menu 15.2.2. Saving Parameters to an ASCII File (Command Driven Method) VIP parameters can also be saved to an ASCII file using Command ^B99.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 3. 4. 15-4 Before invoking Command ^B99, make certain the command echo is disabled at the command port which will drive the download. If the command echo is enabled when Command ^B99 is invoked, the ^B99 command will be included in the file with the saved parameters. This will cause problems when the file is uploaded to the VIP unit, a) The Command Echo is enabled/disabled using the Port Configuration Menus as described in Section 5.4.
Saving NetLink Parameters 15.3. Configuring the VIP with Saved Parameters Once parameters have been saved to an ASCII file, the file can then be uploaded to the VIP to reconfigure the unit without manually defining each parameter. The ASCII file with the saved parameters can also be uploaded to other VIP units. This allows rapid set-up when a number of units will be configured with the same parameters. 1. 2. 3. Access command mode as described in Section 19.1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 15-6
16. Buffer Functions (Polling) The procedures in this section are used to retrieve data that has been collected from the PBX. The VIP offers four different polling methods: 1. Menu Driven: The VIP is contacted via modem or Console Port, and the Buffer Functions Menu is used to release data. 2. Command Driven: The VIP is contacted via modem or Console Port, and ^Bxx commands are entered at the command prompt to release data. 3.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 16.1: Data Partitions and Files (NetLink-VIP) Figure 16.2: Data Partitions and Files (NLJ-VIP) 16.1.1. Partitions and Files When data is received from the PBX, the VIP sorts each record into one of several possible "files." Records are sorted according to Data Type and Source Port. There are three Data Types; Standard Data (Non-Alarm Records), Records that match Alarm Filter 1, and Records that match Alarm Filter 2.
Buffer Functions (Polling) As shown in Figures 16.1 and 16.2, each file contains a specific data type received from a specific port. When a command port sets a partition, that port is granted ownership of one or more of these files. The File List screen (Status Displays, Item 2) can be used to determine which files are linked to each command port. Note that these files are always "open"; new data is continually added to each file.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.1.2. Setting the Partition The following events will cause the VIP to set a data partition: 1. Menu-Driven Read Session: When the Buffer Functions menu is used to release data, a partition will be set for the port that initiated the read session. This partition will include all data selected by the Read Session Parameters menu. For more information, please refer to Section 16.2. 2.
Buffer Functions (Polling) 16.1.3. Releasing the Partition Any of the following events will release the partition: 1. Exit Command Mode: When the Console Port, Modem Port, or Network Port exits from command mode, the VIP will release the partition for that port. 2. Release Partition Function: When this function (Buffer Functions Menu) is performed, the VIP will release the partition for the port that invoked the command. For more information, please refer to Section 16.2. 3.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.2. Menu Driven Data Release The VIP offers four different methods for retrieving buffered data; menu driven data release, command driven data release, FTP Push and FTP Server data transfer. During menu driven data release, the Buffer Functions menu controls and configures the data release process.
Buffer Functions (Polling) BUFFER FUNCTIONS: 1. 2. 3. 4. 5. 6. 7. 8. “Read” Session Parameters Set Partition Release Partition Enter “Read” Session Erase Partition Data Erase All Data Erase All Data & Clear Alarm Clue Counters Release Remote Partition Enter selection, Press to return to previous menu ... Figure 16.3: Buffer Functions Menu c) Re-read Last Data Record (^B06): This option is used when releasing groups of records (Record Count) as described in Section 16.2.2.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide “READ” SESSION PARAMETERS: 1. 2. 3. 4. Source Port: Data Type: Start Record: Record Count: All All 1 All Enter selection, Press to return to previous menu ... Figure 16.4: Set Read Session Parameters Menu 16.2.2. Read Session Parameters The Set Read Session Parameters submenu (Figure 16.4) is used to select options that are applied when data is released.
Buffer Functions (Polling) 3. Start Record: Determines the starting point for data release. For example, if Start Record is set at 153, the 153rd record in memory will be the first record released. Note that if a negative value is entered, the VIP will determine the starting point by counting backwards from the end of the records in the current partition. For example, if the Start Record is set at -10, the VIP will release the last ten records in the current partition. 4.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.3.1. Command ^B00 (Set/Release Partition) Command ^B00 can be used to set or release the partition prior to beginning command driven data release. Notes: • If the ^B00 command line does not include an argument, the partition will be set to include all data by default. • Although the ^B00 command line can include both the Data Type and Source Port arguments, the Release partition argument (R) cannot be combined with another argument.
Buffer Functions (Polling) 16.3.2. The ^B01 Command Line If the ^B01 command line does not include optional arguments, and no partitions have been set, command ^B01 will release all data by default. Note: If the partition for your port has not been set, the ^B01 command arguments will set the partition location.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Notes: • If both Alarm Filters include identical clue names, the data release command must specify the desired Filter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve alarm data from filter 1, the command would be invoked as ^B01,A1,"TEST". • Square brackets are not included in the command line. They are shown here to indicate optional command arguments.
Buffer Functions (Polling) 16.3.4. Other Commands Used During Data Release The following commands are often used during command driven data release. For a complete listing of all available commands, please refer to Section 19. 1. Site ID: To send the Site ID, type ^B03 [Enter]. 2. Display Current Alarm Record: Type ^B08 [Enter]. 3. Remaining Memory Space: To send a message that lists the VIP's remaining memory, type ^B21 [Enter]. 4.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FTP PUSH CONFIGURATION: FTP 1. 2. 3. 4. 5. 6. 7. 8. SERVER PARAMETERS Server Address: (undefined) UserName: (undefined) Password: (undefined) Account: (undefined) Directory: (undefined) (Cont.): (Cont.): File Name: (undefined) File Mode: Append File Ext Inc: Off ACTION PARAMETERS 11. Read Session 12. Push Action: 13. Periodic Push: 14. Xmit Attempts: 15. Xmit Delay: 16. Auto Delete: 17. Start Time: Off 1440 Mins 5 5 Mins Off (undefined) MISCELLANEOUS 21.
Buffer Functions (Polling) 2. User Name: The name that the VIP will use when accessing the FTP server. (Up to 16 characters, default = undefined.) 3. Password: The password that the VIP will use when accessing the FTP server. (Up to 16 characters, default = undefined.) 4. Account: The account name that will be used to access the FTP server. (Up to 16 characters, default = undefined.) 5. Directory: The FTP Server directory that will receive files sent from the VIP.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Action Parameters: 11. Read Session: Specifies the type(s) of file that will be sent to the FTP server. When PBX data is collected, the VIP sorts records according to the port where the data was received and the Alarm Filter matched. The "Read Session" item allows you to select data based on these criteria, and determine the starting point by record number. For more information, please refer to Section 16.1.
Buffer Functions (Polling) Notes: • When the "By Clue" options are selected, the VIP will prompt you to enter the clue name. If an invalid clue name is entered, the prompt will be redisplayed. • When Data Type and Source Port are assigned, then the FTP Push function will own this partition while the data transfer is in progress. Other users will not be able to read data from this partition until the FTP Push is complete and the FTP connection is terminated.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Notes: • A periodic FTP Push operation will be delayed if targeted files are being accessed by another user at the time scheduled for data transfer. The VIP will delay the periodic push until the partition is released, or the other user exits command mode. If the delay lasts longer than the Xmit Delay period, the periodic push will be canceled. • A periodic push will not be performed if the specified files are empty (no data.) 14.
Buffer Functions (Polling) Figure 16.6: FTP Push File Names 16.4.1. File Names Created by FTP Push When the FTP Push feature is used, the VIP will assign a name to the file that receives the data. This file name will be based on the user-defined, base file name, the source port, and data type. If desired, file names can also include an automatically incremented three character extension. As shown in Figure 16.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Data Type (One Character): The selected Data Type (File Type.) The VIP will list the number for the data type selected at the FTP Push Configuration menu (see item 11 "Read Session.") These numbers are as follows: 1. All: Both Alarm Records and Non-Alarm Records. 2. Standard (Non-Alarm): Only Non-Alarm Records. 3. Alarm Filter 1 (All): All records that matched any clue defined for Alarm Filter 1. 4.
Buffer Functions (Polling) 16.4.2. FTP Push Start Time The "Start Time" parameter in the FTP Push Configuration menu allows you to specify an exact start time for an FTP Push operation. The Start Time is indicated using 24 hour (military clock) format.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FTP SERVER CONFIGURATION: FTP 1. 2. 3. 4. 5. SERVER PARAMETERS UserName: MARIO Password: ZEBRA Filename: TST Auto Delete: Off Audit Trail: On MISCELLANEOUS 11. Stop FTP Session Enter selection, Press to return to previous menu ... Figure 16.7: FTP Server Configuration Menu (Defaults Shown) 16.5. The FTP Server Feature The FTP Server feature enables the VIP unit to function like a standard FTP server.
Buffer Functions (Polling) 3. Filename: The first four characters of the filename that the FTP Server function will assign to each category of data stored in buffer memory. The complete filename will consist of these four characters, one character which indicates the source port, and two characters which indicate the data type. For more information, see Section 16.5.3. (Up to four characters; Default = Undefined.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.5.2. Retrieving Data Using FTP Server Since the FTP Server feature will function with a variety of different FTP clients (e.g. DOS FTP, WS FTP, etc.), the exact procedure will differ slightly depending on the client used. Although this section describes the general concept for transferring data using the DOS FTP client, note that the general concept can also be applied to other FTP clients.
Buffer Functions (Polling) 6. Refer to the displayed file names, and select the file which contains the data that you need to retrieve. At the "FTP>" prompt, type get filename and press [Enter] (where filename is the name of the file which contains the data that you need.) 7. The FTP Server (the VIP) will return a series of response messages, and the selected file will be transferred to the current directory on your remote PC. To retrieve additional files, repeat step 6 above. 8.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide c:\data\ ftp 192.168.168.168 Connected to 192.168.168.168. 220 NetLink FTP server ready. User (192.168.100.236: (none)): WTI 331 User name okay, need password Password: 230 Login accepted. ftp> dir 200 PORT command successful. 150 Opening data connection. File Records Status testAST 1172 Locked testAA1 990 Locked testAA2 0 Free testBST 1133 Locked testBA1 706 Locked testBA2 0 Free testXST 1432 Free testXA1 0 Free testXA2 970 Free 226 Transfer complete.
Buffer Functions (Polling) 4. When the FTP client displays the "ftp>" prompt, the user keys in the dir command and presses [Enter] to display the names of the files available for retrieval. The dir command also displays the number of records in each file, and the Locked/Free status of each file. Files that are listed as "Locked" are currently partitioned by another user. 5.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 16.9: FTP Server File Names 16.5.3. File Names for the FTP Server Function When your FTP program connects to the VIP unit, it will display a series of file names. Each file name denotes the type of data stored in the corresponding file. The file names generated by the FTP server function are based on the user-selected basic file name, the source port that collected the data, and the data type. As shown in the example in Figure 16.
Buffer Functions (Polling) Examples: • If the base file name is defined as "TEST", and the File contains standard, non-alarm data (ST) received via the AUX port (X), the file name would be "TESTXST". • If the base file name is "PBX", and the file contains records that matched Alarm Filter 2 (A2), which were received via PBX Port B (B), then the file name would be "PBXBA2".
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • SYST - Displays the type of Operating System that is used by the FTP Server (e.g. Unix.) • TYPE [A|I] - Specifies the type of file that is being transferred as either A (ASCII) or I (Image/Binary.) • USER username - The FTP client uses this command to submit the entered username to the FTP Server. • XPWD - Displays the currently active directory at the FTP Server. 16.5.5.
Buffer Functions (Polling) Positive Intermediate Reply 331 User name okay, need password. Transient Negative Completion Reply 421 Too many attempts, closing control connection. 425 Can't open data connection. 426 Can't build data connection: Connection refused. 426 Transfer aborted. Data connection closed. Permanent Negative Completion Reply 500 Invalid userid/password. 500 Syntax error (command unrecognized.) 501 Syntax error (invalid argument.) 502 Unknown help command.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.6. The Auto Delete Function When the Auto Delete option is enabled, the VIP will delete data from internal memory immediately after the polling device acknowledges reception. Notes: • When Auto Delete is enabled, the "Hold End Data" function must also be enabled. The data release command must also specify the number of records that will be included in each read. This will ensure that data will not be deleted until reception is acknowledged.
17. Other Menu Functions In addition to the configuration and polling features discussed previously, the VIP menu system also includes functions related to system management and diagnostics. 17.1. System Functions The System Functions menu (Figure 17.1), is used to access features related to general system management. 17.1.1. Security Level This function is used to switch between User Mode and Supervisor Mode. Access to Supervisor Mode is password protected.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.1.2. Pass-Through Mode The Pass-Through Mode allows direct communication with device(s) connected to PBX Port A, PBX Port B, or the AUX Port. When communicating via the Console Port or Network Port, Pass-through Mode also allows communication with the device connected to the Modem Port. Notes: • While Pass-Through Mode is active, the VIP will not store additional data, and will not check for new records that match alarm clues.
Other Menu Functions 17.1.3. Monitor Mode The Monitor Mode is similar to the Pass-Through Mode, in that it also allows direct communication with device(s) connected to PBX Port A, PBX Port B, the AUX Port, and the Modem Port. Note however, that while Monitor Mode is active, the VIP will store new PBX records and will continue to check for records that match Alarm Clues. Note: NLJ-VIP units do not include PBX Port B or the AUX Port. To activate the Monitor Mode proceed as follows: 1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.1.5. Clear Alarm Counters This function is used to reset Alarm Clue Counters to zero: 1. From the Main Menu, type 3 and press [Enter] to access the System Functions Menu. From the System Functions Menu, type 5 and press [Enter]. 2. The VIP will prompt the user to select Alarm Filter 1 or 2. Key in the number for the desired filter and press [Enter]. 3. The VIP will list all clues for the selected Alarm Filter.
Other Menu Functions 17.1.7. Audit Trail The Audit Trail Function displays a record of command activity at the Console Port, Modem Port, and/or Network Port. When a command port's Audit Trail function is activated, the VIP will create a log which lists command activity at that port. Each activity record is time/date stamped and arranged in chronological order. The Audit Trail function uses flash memory to store records for up to 64 events. To create and review the Audit Trail, proceed as follows: 1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.1.8. Upload Firmware This function is used to upload VIP firmware updates. Updates can be uploaded to the VIP via modem or the Console Port. To upload firmware, proceed as follows: 1. Obtain the update file. Firmware modifications can either be mailed to the customer, or downloaded from WTI via modem. Place the disk or diskette in your drive and/or copy the file to your hard drive. 2. This upload procedure will erase all parameters from flash memory.
Other Menu Functions 7. If the upload is successful, the VIP will prompt the user to continue the upgrade or abort. a) Upgrade: To continue with the upgrade, type 1 and press [Enter]. The VIP will erase the previous firmware, move new firmware from data flash to program flash memory, calculate and store the new checksum, and reboot. Do not attempt to reconnect to the VIP until the RDY indicator blinks to indicate the process is complete. b) Abort: To abort the procedure, type 2 and press [Enter].
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide SYSTEM DIAGNOSTICS: 1. 2. 3. 4. Load Send Test Send & Test Memory Test Message Pager Test SNMP Trap(s) Enter selection, Press to return to previous menu ... Figure 17.2: System Diagnostics Menu 17.2. System Diagnostics The System Diagnostics menu allows access to functions used to test memory, modem communication, pager, and SNMP Trap operation. 17.2.1. Load and Test Memory This function tests the VIP's internal memory.
Other Menu Functions TEST PAGER 1. 2. 3. 4. Phone #: Pager ID #: Type: Start Test (undefined) (undefined) Alpha Enter Selection, Press to return to previous menu ... Figure 17.3: Pager Test Menu 17.2.3. Test Pager The Test Pager function sends a test message or number to your alphanumeric or numeric pager. When testing an alphanumeric pager, the VIP will send the message "Test Page from PollCat the VIP".
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.2.4. Send Test SNMP Trap(s) This function will send a test SNMP trap to the network manager(s). In order to function, SNMP Managers must first be defined and selected as described in Section 5.4.5. When this function is executed, the VIP will send an SNMP Trap to each defined SNMP Manager. 17.3. Default Parameters Main Menu item 21 will reset all the VIP parameters to default settings.
18. TCP Port Options The VIP offers three optional functions, which can be used when communicating with the unit via Telnet; the Telnet Pass-Through Mode, the Real Time Mode, and the Selective Read Mode. All of these options are selected by entering the appropriate Telnet Port Number in the Telnet command line, as described in the sections that follow. Notes: • Telnet ports 23, 2001, and 3001 allow normal access to the VIP command mode. However, Port 3001 will transfer data using "Raw Socket" mode.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18.2. Telnet Pass-Through The Telnet Pass-Through function allows users to communicate directly with devices connected to PBX Port A, PBX Port B, the AUX Port, the PBX IP Port, the Console Port, or the Modem Port. All VIP menu functions are disabled, and the only VIP command that will be recognized is ^B30 (Exit Pass-Through and Disconnect Telnet Session). In addition, data can be sent using either Standard Telnet Protocol or Raw Socket Mode.
TCP Port Options 18.3. Real Time Mode The Real Time Mode allows Telnet users to receive data as soon as it is collected from the PBX; as each data item is collected, it is sent directly to the user via Telnet. Data can be read from PBX Port A, PBX Port B, PBX IP Port or the AUX Port. Notes: • In the Read Time Mode, data can be sent using either Standard Telnet Protocol, or Raw Socket Mode, depending on the port number entered in the Telnet connect command.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Port Numbers for the Real Time Mode The Real Time Mode is activated when one of the following port numbers is included in the Telnet connect command. Standard Telnet Protocol: Telnet Port No. Function 2201 Real Time Mode; PBX Port A. 2202 Real Time Mode; PBX Port B. 2203 Real Time Mode; AUX Port. 2206 Real Time Mode; PBX IP Port Raw Socket Mode: Telnet Port No. 18-4 Function 3201 Real Time Mode; PBX Port A, Raw Socket.
TCP Port Options 18.4. Selective Read This function allows Telnet users to read a selected type of buffered data from the VIP unit. In other words, the Selective Read function automatically sets a data partition based on the port number specified in the Telnet connect command. Data can be selected according to data type and the VIP port which originally received the data. The following data types can be selected: • All: Both alarm data and non-alarm data. • Standard: Non-alarm data.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Standard Telnet Protocol: Telnet Port No.
TCP Port Options 18.5. Multiple Telnet Connections When the Telnet Pass-Through Mode, Real Time Read Mode, or Selective Read Mode are active, additional telnet connections will be allowed in some cases and denied in others as described below: 1. Telnet Pass-Through Mode: When the Telnet Pass-Through Mode is connected to the target Port (Port A, B, PBX IP or AUX), additional telnet connections will be allowed or denied as follows: • Real Time Mode: Is not allowed to connect to the target port.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18.5.1. Conflicts with Other Command Ports When another user has accessed command mode via the Console Port, Modem Port, or Telnet Ports 23, 2001, or 3001, Telnet Pass-Through Mode, Real Time Read, and Selective Read Mode will behave as follows: 1. Normal Pass-Through Mode: If the Console Port, Modem Port, or Telnet Ports 23, 2001, or 3001 have activated normal Pass-Through Mode (non-Telnet; see Section 16.1.2.
19 . Command Reference Guide 19.1. Command Mode Access When the VIP has been properly installed and configured, command mode can be accessed by a local PC connected directly to the Console Port, by a remote PC that communicates via modem, or via TCP/IP network. Notes: • If the Site I.D. Message (System Parameters Menu, Item 4) has been defined, the Site I.D. will be displayed before the "PollCatNetLink" prompt.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Access via TCP/IP Network: If network parameters for the VIP unit have been assigned (see Section 5.4.5), establish a telnet session using the following format: 3. telnet ipaddress [port] [Enter] Where: ipaddress port The VIP's assigned IP Address. (Optional) The desired Port Number.
Command Reference Guide 19.3. Command Help To display the Command Help screen shown in Figure 19.1, go to the Main Menu, type 5 and press [Enter]. To display additional command help, go to the Command Help screen, type A and press [Enter]. The screen shown in Figure 19.2 will be displayed.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 19.4. Command Summary ^B00 Set/Reset Memory Partition Sets or releases the memory partition for your command port. Notes: • If this command does not include an argument, the partition will be set to include all data by default. • The Release partition argument (R) cannot be combined with other arguments. • The ^B00 command line can specify two source ports (e.g. ^B00,PA,PB), but cannot specify two data types.
Command Reference Guide ^B01 Enter Data Release Mode Releases data collected from the PBX. Notes: • When data is released in groups of "n" records (e.g., ^B01,30), command ^B02 is sent to release the next group. • To exit Data Release Mode and return to command mode, type ^B30 [Enter]. • If the XON/XOFF function is enabled at the appropriate port, the VIP will respond to XON/XOFF flow control codes during data release mode.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B01 Data Release Mode (Continued) Notes: • If both Alarm Filters include a clue with the same name, the command must specify the desired filter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve data from filter 1, the command line would read ^B01,A1,"TEST". • Each command option is preceded by a comma, with the exception of the Offset option (@n). This option is preceded by the "@" character.
Command Reference Guide ^B04 Define Site ID (Supervisor Mode Only) Defines a Site ID Message up to 32 characters long. Type ^B04,text and press [Enter] (where "text" is the desired Site ID). The Site ID cannot include quotes or ASCII control characters (e.g. STX, ETX). If the Site ID begins with an underscore character ("_"), upon login, the message will be displayed after the command prompt. To clear the Site ID, type ^B04,[Space] and press [Enter].
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B07 Continuous Binary Block Read Initiates a continuous binary block read, regardless of the output mode setting. Blocks are sent continuously, without acknowledgment, and cannot be retransmitted during the current read session. When transmitting via modem, error correction must be enabled. A DOS program is available to convert binary data to ASCII.
Command Reference Guide ^B07 Continuous Binary Block Read (Continued) Notes: • To exit Continuous Binary Block Read and return to Command Mode, type ^B30 [Enter]. • If both Alarm Filters include an identical clue name, the command must specify the desired filter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve data from filter 1, the command line would read ^B07,A1,"TEST". • Each option is preceded by a comma, with the exception of the Offset option (@n).
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B13 Display Site ID Message / Alarm Message Displays the user-defined Site ID Message, along with the name of any clue that is in the alarm state, and the status of the counter for that clue. Type ^B13 and press [Enter]. Corresponding Menu Function: Status Displays, Items 31 through 38. ^B16 Display System Status Displays a screen which lists the status of most options and parameters. Type ^B16 [Enter].
Command Reference Guide ^B20 Display Partition Record Count Displays the number of records in your port's current memory partition. Type ^B20 and press [Enter]. Corresponding Menu Function: Status Displays, Item 1 ^B21 Display Remaining Space Displays the approximate amount of memory (in characters/bytes) that is currently available. Type ^B21 and press [Enter]. Corresponding Menu Function: Status Displays, Item 1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B26 Display Separator Line Creates a line of dashes that can be used to visually separate displayed material. To send a line of dashes, type ^B26 [Enter]. ^B27 Enter Test Message Mode Tests the modem transmitter. When Command ^B27 is invoked, the unit will send a continuous test message. To initiate the test, type ^B27 and then press [Enter]. To terminate the test, type ^B30 [Enter]. Corresponding Menu Function: System Diagnostics, item 2.
Command Reference Guide ^B39 Erase All Data Erases all stored data, including records stored outside your port's memory partition. Command ^B39 includes an option that allows the user clear all data and reset all Alarm Clue Counters to zero. CAUTION: Erased call records cannot be restored. If the "Sure" option is enabled, a prompt will be displayed. Type Y to proceed, or N to abort, and then press [Enter]. Command Options: ^B39 Clear all records, leave Alarm Clue Counters intact.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B51 Store Alarm Data (Supervisor Mode Only) Allows the user to determine where alarm data will be stored. The VIP can either store alarm records in the Alarm File (default), in the Standard (non-alarm) File, or in both files. Command ^B51 uses the following format: ^B51[,port][,file] [Enter] Where: ,port ,file Input Port: If this argument is omitted, ^B51 will select the alarm data storage location for PBX Port A by default.
Command Reference Guide ^B54 Release Data on ^B01 Determines how the VIP will react when Command ^B01,n is invoked to release data in groups of "n". Note that this command will only effect the port that invoked the command. Command Options: ^B54,1 Release First Group without ^B02 (Default). ^B54,2 Wait for Command ^B02. Corresponding Menu Function: Command Port Configuration Menus, Item 22.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B56 Select Data Filters (Supervisor Mode Only) Determines which data filter will be used for each input port. This command uses the following format: ^B56[,port][,filter] [Enter] Where: ,port ,filter Input Port: If this argument is omitted, ^B56 will assign the selected filter to PBX Port A.
Command Reference Guide ^B59 Line ID Option Inserts an eight digit Line ID number at the beginning of each record. Line ID numbers are not stored, but are added when data is released. Each time data is polled, the first line number will always be 00000001. This command will only effect the port that invoked the command. Command Options: ^B59,1 Disable Line ID Option (Default) ^B59,2 Enable Line ID Option Corresponding Menu Function: Control Port Configuration Menus, Item 24.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B61 Define PBX Port Bits & Parity (Supervisor Mode Only) Selects bits and parity settings for PBX Port A, PBX Port B, and the AUX Port, using the following format: ^B61[,port][,set] [Enter] Where: ,port ,set Port: If this argument is omitted, ^B60 will set bits and parity for the PBX Port A.
Command Reference Guide ^B64 Enable / Disable Wrap Around Mode (Supervisor Mode Only) When the VIP's internal memory is full, the wrap around mode allows new data to be written over older data. This allows the VIP to continually recycle its memory. Command Options: ^B64,1 Disable Wrap Around Mode (Default) ^B64,2 Enable Wrap Around Mode Corresponding Menu Function: System Parameters Menu, Item 5.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B66 Enable / Disable Time / Date Stamp (Supervisor Mode Only) Enables the time/date stamp option for each input port. The time/date stamp will be inserted at the beginning of each record, prior to storage in the VIP's memory. This command uses the following format: Where: ,port ^B66[,port][,action] [Enter] Input Port: If this argument is omitted, ^B66 will enable or disable the time/date stamp for PBX Port A.
Command Reference Guide ^B70 Enable/Disable Immediate Callout and 80% Full Alarm (Supervisor Mode Only) Enables and configures the Immediate Callout and 80% Full Alarm. When Immediate Callout is enabled, the VIP will dial a user- defined Callout Number, approximately 5 seconds after a disconnect or loss of carrier. Note that the Immediate Callout feature must be enabled prior to each use.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B71 Enable/Disable DLE Stuffing Option (Binary Block Mode Only) DLE Stuffing allows literal 8 bit characters to be inserted into a string of binary data. After data is released, the 8 bit characters can be retrieved and read. Note that this command will only effect the port that invoked the command. Command Options: ^B71,1 Disable DLE Stuffing Option (Default) ^B71,2 Enable DLE Stuffing Option Corresponding Menu Function: Port Configuration Menus, Item 29.
Command Reference Guide ^B75 Enable / Disable "Sure?" Prompt (Supervisor Mode Only) When certain commands are invoked, the "Sure?" prompt is displayed to allow the user to verify the command should be executed. When enabled, a prompt will be displayed for ^B25 (Clear Partition), ^B39 (Clear All Records), ^B50 (Reset Options to Defaults), ^B74 (Save / Recall Parameters), ^B76 (Release Remote Partition), and others. Note that this command will only effect the port that invoked the command.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B78 Display Modem Message Displays the Modem Reset Message (AT Command String), Initialization String, and Hang-Up String. Type ^B78 and press [Enter]. Corresponding Menu Function: Status Displays, item 25 ^B79 Define / Display Passwords (Supervisor Mode Only) Defines and/or displays command mode passwords. The default Supervisor password is "SUPER", the default User 1 password is "SMDR", and the default User 2 password is not defined.
Command Reference Guide ^B86 Reset Alarm Clue Counters Resets counters for specified Alarm Clue to zero. To clear an alarm condition, please use Command ^B84. Command Options: ^B86,"clue" ^B86,*,A1 ^B86,*,A2 ^B86,* Reset Counter for clue only. Reset All Counters for Alarm Filter 1. Reset All Counters for Alarm Filter 2. Reset all counters for Alarm Filters 1 and 2. Note: If both Alarm Filters include a clue with the same name, command ^B86 must specify the desired alarm filter.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B90 Reset Modem Port / Define Modem Port Communication Parameters (Supervisor Mode Only) This command can be used to reset the VIP's internal modem or redefine modem communication parameters. Reset Modem: To reset the modem, use the following format: ^B90 Reset Modem ^B90,Y Reset Modem, Suppress "Sure?" Prompt.
Command Reference Guide ^B92 PBX Port A Communication Parameters (Supervisor Mode Only) Defines the baud rate, parity, data bits, and stop bits for PBX Port A. This command uses the following format: ^B92,baud,parity,data,stop [Enter] Where: baud parity data stop Baud Rate: Any standard rate from 300 bps to 115.2 Kbps. Note that it is only necessary to enter the first two characters of the baud rate.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B94 Enter Monitor Mode (Supervisor Mode Only) Allows direct communication with the PBX. In Monitor Mode, data can be received directly from the PBX in order to check reception. Commands can also be sent directly to the PBX. To exit Monitor Mode, type ^B30 and press [Enter].
Command Reference Guide ^B97 Define / Display Network Parameters (Supervisor Mode Only) Displays and/or Defines network parameters, including the IP Address, Subnet Mask, and Gateway Address. Command Options: ^B97 ^B97,1,IPADDR Display Network Parameters Define IP Address; Where IPADDR is the desired IP Address. ^B97,1,[Space] Clear IP Address ^B97,2,SUBNET Define Subnet Mask Address; Where SUBNET is the desired address.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B99 Save Current Parameters (Supervisor Mode Only) Saves currently defined VIP parameters to an ASCII text file on your polling device. In the event of corruption or erasure, the saved parameters can be downloaded to the unit in order to restore the previous configuration. Note that when this command is invoked, the command echo must be disabled at your command port.
A. Specifications A.1. NetLink-VIP Specifications Storage Capacity: Using dual compression, approximate storage capacity is as follows. Capacity may vary with different PBX formats. Memory Size Approximate Call Record Capacity 512K 16,000 4M 125,000 8M 250,000 16M 500,000 32M 1,000,000 64M 2,000,000 Memory: Flash Memory Coding: 7/8 data bits, even/odd/no parity bit, 1,2 stop bits. Input Port Baud Rates (PBX A, PBX B, AUX Port): All standard rates from 300 bps to 115.2 Kbps.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide A.2. NLJ-VIP (NetLink Jr.-VIP) Specifications Storage Capacity: Using dual compression, approximate storage capacity is 10,000 to 16,000 records. Memory: Flash Memory. 512K for Data Storage. Coding: 7/8 data bits, even/odd/no parity bit, 1,2 stop bits. Input Port Baud Rates: All standard rates from 300 bps to 115.2 Kbps. Modem Port Baud Rates: All standard rates from 300 bps to 115.2 Kbps. Console Port Baud Rates: All standard rates from 300 bps to 115.
Appendices B. Description of System Interfaces B.1. Input Ports (PBX A, PBX B, AUX) (DB9 Male; DTE) Note: NLJ-VIP units do not include PBX Port B or the AUX Port. Pin Signal 1 Data Carrier Detect (In) 2 Receive Data (In) 3 Transmit Data (Out) 4 Data Terminal Ready (Out) 5 Signal Ground 6 Not Connected 7 Ready to Send (Out) 8 Clear to Send (In) 9 Not Connected Figure B.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide B.2. Console Port (DB-25 Female; DCE) Pin 2 B.2.1. Signal Receive Data (In) 3 Transmit Data (Out) 4 Request to Send (In) 5 Clear to Send (Out) 6 Data Set Ready (Out) 7 Signal Ground 8 Data Carrier Detect (Out) 20 Data Terminal Ready (In) Console Port to 25-Pin PC Figure B.2: Console Port to 25-Pin PC B.2.2. Console Port to 9-Pin PC Figure B.
C. Supervisor Functions and User Functions In order to restrict access to sensitive commands, the VIP offers two separate operating modes; Supervisor Mode and User Mode. Supervisor Mode allows access to all command functions, including those used to setup and configure the VIP unit. User Mode allows limited access to command functions; users are able to invoke commands to review status and read data, but are not allowed to change system parameters. C.1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide C.3. Supervisor Mode and User Mode Functions The table below summarizes the functions that are available in each of the two security modes. Menu Function Supervisor Mode User Mode 1. Status Displays Yes 2. Buffer Functions Yes User Mode allows access to all Buffer Functions except: 8. "Release Remote Partition" Yes 3. System Functions Yes User Mode allows access to all System Functions except: 2. "Passthrough Mode" 3. "Monitor Mode" 6.
D. Alarm Clue Definition Tips This section describes techniques that can be used to avoid common problems that are often encountered when defining Alarm Clues. To effectively detect Toll Fraud, Alarm Clues must produce an accurate count of calls that match the characteristics of a suspect phone call. Careful planning will allow you to create clues that count suspect calls, and ignore calls you don't need. D.1.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide For example, if the variable "B" represents call duration and you wish to check for calls lasting longer than 15 minutes, the definition would include the phrase "B>15:00". Unfortunately, this would also count headers that have alphabetic text in the call duration field. If your Alarm Clues are also counting non-data, the techniques described in the following sections can be used to obtain a more reliable count. D.1.1.1.
Appendices However, when the clue is defined this way, headers and summaries with alphabetic characters in the "B" field would also appear in the count. In order to exclude undesired records, assume you have determined that call records always begin with the character "|" (vertical bar).
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide E. Customer Service Customer Service hours are from 8:00 am to 5:00 pm, Pacific Time, Monday through Friday. When calling, please be prepared to give provide the serial number of the unit, as well as a description of the problem. If the unit should need to be returned for factory repair, it must be accompanied by a Return Authorization Number issued by WTI Customer Service.
G. ^Bxx Command Summary Cmd.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B05 Define End-of-Record Character ^B05[,port][,char] Where: [,port] Input Port: Offers the following options: ,A PBX Port A ,B PBX Port B (Not Available on NLJ-VIP Models.) ,X AUX Port (Not Available on NLJ-VIP Models.) ,I PBX IP Port [,char] EOR Character: If a space character is entered, the EOR character for the target port will be cleared.
Appendices Cmd.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd.
Appendices Cmd. Description / Options ^B57 Enable / Disable XON / XOFF Function ^B57[,port][,action] Where: [,port] [,action] Input Port: If this argument is omitted, the command will be applied to PBX Port A by default.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B64 Enable / Disable Wrap Around Mode ^B64,1 Disable Wrap Around Mode ^B64,2 Enable Wrap Around Mode ^B65 Select Alarm Filters ^B65[,port][,filter] Where: [,port] [,filter] ^B66 Input Port: If this argument is omitted, the command will be applied to PBX Port A by default.
Appendices Cmd.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd.
Appendices Cmd. Description / Options ^B90 Reset Modem Port / Define Modem Communication Parameters Reset Modem Port: Uses the Following Formats: ^B90 Reset Modem Port ^B90,Y Suppress "Sure" Prompt, Reset Modem Port Configure Modem Port: Uses the Following Format: ^B90[,baud][,parity][,data][,stop] Where: [,baud] ^B91 Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps. If an asterisk is entered, the port will be set to the default modem port baud rate (57.6 Kbps).
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B92 Define PBX Port A Communication Parameters ^B92[,baud][,parity][,data][,stop] Where: [,baud] ^B93 Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps. If an asterisk is entered, the port will be set at the default rate specified by Setup Switches 4 and 5.
Appendices Cmd. Description / Options ^B96 Define AUX Port Communication Parameters ^B96[,baud][,parity][,data][,stop] Where: [,baud] Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps. If an asterisk is entered, the port will be set at the default rate specified by Setup Switches 4 and 5.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Apx-22
Index Symbols 100Base-T 4-7 4-7 10Base-T 80% Full Alarm 11-1 to 11-2, 19-21 Action 11-1 Auto Execute 11-2 Email To 11-2 Execute Commands 11-2 Message 11-2 Output Contacts 11-2 Pager I.D.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Audit Trail 17-5 Console Port 5-13 16-23 FTP Server Modem Port 5-16 Network Port 5-21 5-24 Authentification Type Auto Delete 16-32, 19-20 Console Port 5-14 16-18 FTP Push 16-23 FTP Server Modem Port 5-17 Network Port 5-22 Auto Execute 80% Full Alarm 11-2 13-7 Alarm Action Alarm Filter 9-3 12-4 Input Contact Alarm 10-5 PBX Inactivity Alarm 14-4 Scheduled Action Auxiliary Port 5-10 to 5-11 Alarm Filter 5-11 Baud Rate 5-10 Bits and Parity 5-10 Data Filter 5-1
Index Command Reference Guide 19-1 to 19-30 Command Syntax 19-2 Command Timeout Console Port 5-13 Modem Port 5-16 Network Port 5-21 Comparative Operators Apx-7 5-1 to 5-28 Configuration Conflicts 18-8 Telnet Consecutive Lost Packets 5-25 Console 13-5 Alarm Action 14-1 Scheduled Action Console Port 2-2, 4-7, 5-12 to 5-14 Action Delay 5-13 5-13 Audit Trail Auto Delete 5-14 Baud Rate 5-12 Bits and Parity 5-12, 19-17 Command Echo 5-12 5-13 Command Timeout Data on ^B01 5-13 Default Baud Rate 4-2 19-26 Define Parame
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Dip Switches Display Settings Directory FTP Push Disconnect PBX IP Port Display Alarm Record Display Clue Details Alarm Filter Display Program Version Display Record Count Display Remaining Space Display Site I.D.
Index FTP Server Audit Trail Auto Delete Commands Supported Configuration Data Type File Name Password Response Messages Retrieving Data Source Port Stop FTP Session User Name Gateway Address Grounding G H Half Duplex Mode Handshake Mode AUX Port Console Port Modem Port PBX Port Hang-Up String Hardware Installation Help Screens HIPPA Compliance Hold End Data Console Port Modem Port Network Port 16-22 to 16-31 16-23 16-23 16-29 16-22 to 16-23 16-28 16-23, 16-28 16-22 16-30 16-24 to 16-25 16-28 16-23 16-22
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Message 80% Full Alarm 11-2 Alarm Filter 9-3 12-4 Input Contact Alarm 10-4 PBX Inactivity Alarm 14-4 Scheduled Action Modem Hang-Up String 5-15 Initialize String 5-15, 19-23 19-12 Test Modem Indicators 2-1 Modem Initialize String 5-15 Modem Port 2-3, 4-7, 5-15 to 5-20 Action Delay 5-16 5-16 Audit Trail Auto Delete 5-17 Baud Rate 5-15 Bits and Parity 5-15, 19-17 Command Echo 5-16 5-16 Command Timeout Data on ^B01 5-16 19-26 Define Parameters Dialback Securi
Index Output Mode Console Port Modem Port Network Port 5-13 5-16 5-22 P Packet Delay 5-25 Packet Size 5-25 Page 14-1 Scheduled Action Pager 17-9, 19-25 Test Pager I.D.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Phone Number 80% Full Alarm 11-1 12-3 Input Contact Alarm 10-4 PBX Inactivity Alarm 14-3 Scheduled Action Ping Function 5-21, 5-25 Consecutive Lost Packets 5-25 5-25 IP Address Last Ping Status 5-25 Packet Delay 5-25 Packet Size 5-25 Response Delay 5-25 Send Packets 5-25 Start Ping 5-25 Stop Ping Session 5-25 Polling Data 16-1 to 16-32 2-1 Port A Indicator Port B Indicator 2-1 5-6 to 5-28 Port Configuration Port Mode 5-11 Port Number 5-23 Email and Text Me
Index Send Test SNMP Trap 17-10 Separator Line 16-13, 19-12 5-17 Sequence Attempts Sequence Delay 5-17 Serial Number Stamp AUX Port 5-11 5-27 PBX IP Port PBX Port 5-6 Server Address 16-14 FTP Push Service 5-26 PBX IP Port Set-Up Switches 2-3, 4-2 to 4-4, 16-13 Display Settings 19-11 Set Compression Mode 19-14 Set Partition 16-10 19-9 Set Time & Date Site I.D.
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Telnet Port Numbers Terminal Block Test FTP Push Test Message Mode Test Pager Text Message Alarm Action Scheduled Action Text Messaging Threshold Alarm Filter Time/Date Stamp AUX Port PBX IP Port PBX Port To Address To Name Transmit Attempts Console Port FTP Push Modem Port Network Port Transmit Delay Console Port FTP Push Modem Port Network Port Trigger Level Input Contact Alarm 18-1 to 18-8 2-2, 4-2 16-18 19-12 17-9 13-6 14-1 5-23 to 5-24 9-9 19-20 5-1
Index Index-11
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Trademark and Copyright Information WTI and Western Telematic are trademarks of Western Telematic Incorporated. All other product names mentioned in this publication are trademarks or registered trademarks of their respective companies. Information and descriptions contained herein are the property of Western Telematic, Inc.
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