User manual
Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service.
It may be possible to avoid a call by fixing the problem
yourself - and so continue cooking.
• For cooking problems refer to page 14.
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
Data Plate
When you need information, service or replacement parts
please:
• Tell us the 1. Model, 2. Model Number & 3. Serial
Number shown on the data plate. The data plate is
visible when the oven or grill door is open.
If you need more information, please contact the Customer Care
Centre on 1300 363 640 (Australia - Centre is open 8.00am
- 5.00pm M - F Eastern Standard Time) or +649 573 2384
(New Zealand - Centre is open 8.00am – 5.00pm M - F). If
you have a warranty or spare parts enquiry, you should call the
number listed on the back page.
Oven or grill not
working
- Time of day not set.
- Power not turned on.
- Gas supply turned off or LPG bottle
empty.
- Controls are incorrectly set.
- Household fuse has blown or power
supply is off.
NOTE: If the household fuse continues to
blow, call the Customer Care Centre.
Oven light not
working
- Lamp blown or loose in socket.
- Household fuse has blown.
NOTE: If the household fuse continues to
blow, call the Customer Care Centre.
Oven not heating
enough
- Foil or trays on bottom of oven.
- Timer is in “AUTO” mode. (Refer to timer
operating instructions)
- Household fuse has blown.
NOTE: If the household fuse continues to
blow, call the
Customer Care
Centre.
Oven not working - Gas supply turned off or LPG bottle
empty.
- The oven safety shutdown has enacted.
Reset the controls, wait 90 seconds and
then re-start the oven.
NOTE: If safety shutdown persists, call the
Customer Care
Centre.
Timer flashing on
display
- Power failure or interruption.
NOTE: Reset time of day and any cooking
functions you were using.
(Refer to TIMER operating instructions).
Unit smoking when
first used
- Protective oils being removed.
Door cannot be
replaced after
removal
- Stirrup not engaged properly.
Excessive heat or
condensation on
control panel or
knobs
- Check cooling fan is working by feeling
for air movement at top of oven door.
If no air movement is detected, call the
Customer Care Centre.
NOTE:
Only authorised personnel should carry out
servicing.
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