Macintosh PowerBook User’s Guide Includes setup, troubleshooting, and important health-related information for Macintosh PowerBook 5300 series computers
K Apple Computer, Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Preface Welcome to PowerPC vii ix Part I 1 Getting Started 1 Plugging in the computer Opening the display 1 4 Turning the computer on 6 Problems turning the computer on? Making software disks What’s next? 8 9 15 Learning the basics Reviewing the basics 16 18 Turning the computer off 19 Putting the computer to sleep 20 Restarting a computer that’s already on Where to find answers 22 24 iii
2 Getting Help 25 Getting answers to your questions 26 Identifying objects on the screen Learning useful shortcuts 34 35 3 Using Expansion Bay Modules and PC Cards Using expansion bay modules 37 Using PC Cards (PCMCIA cards) 41 4 Connecting Additional Equipment Connecting a printer 51 52 Connecting an external modem Connecting SCSI devices 53 54 Connecting an external monitor 59 Connecting sound input and output devices Connecting other devices 63 64 Adding memory to your computer 64
6 Power Management Power sources 71 71 Monitoring the battery charge Recharging the battery 71 74 Removing or replacing the battery Maximizing work time 75 76 Part II 7 Tips and Troubleshooting When you have questions 79 79 When you run into trouble 79 Problems starting up the computer 80 Problems working with programs Other problems while working Problems with hardware 85 89 92 Problems with equipment connected to your computer Problems with networks and file sharing Problems with Apple R
Part III A Health, Safety, and Maintenance Tips 121 Health-related information about computer use Important care and safety instructions Caring for batteries 121 127 129 Handling floppy disks 130 Traveling with the Macintosh PowerBook Storing the Macintosh PowerBook Service and support 131 133 133 B Using Your Keyboard 135 Typing special characters and symbols Special key combinations 135 137 C Installing a Macintosh PowerBook RAM Expansion Card Getting ready 142 Installing the card 142
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Welcome to PowerPC Congratulations on the purchase of your new Macintosh PowerBook computer. Your computer is designed to give you the highest performance combined with real ease of use—it’s easy to set up, easy to use, and easy to expand. This book will guide you through the setup procedure, tell you how to expand your computer, and provide many tips on using your new system. Your computer is powered by the new † microprocessor (or “chip”). This microprocessor was designed by Apple Computer, Inc.
Chapter 1 Getting Started Chapter 2 Getting Help Chapter 3 Using Expansion Bay Modules and PC Cards Chapter 4 Connecting Additional Equipment Chapter 5 Installing and Using Application Programs Chapter 6 Power Management I part
Follow the instructions in this chapter to set up your computer and learn the basics. 1 Getting Started The illustration on the next page provides an overview of your Macintosh PowerBook computer. To set up your computer for the first time, you need the power adapter and the power cord that came with it. When setting up your computer, place your computer on a sturdy, flat surface near a grounded electrical outlet.
Sleep indicator ¤ Brightness control O Contrast control Speaker Microphone P Power key Trackpad Floppy disk drive module Expansion bay drive in-use light Security slot Trackpad button Battery PC Card storage module Two PC Card (PCMCIA card) slots Infrared window PC Card eject buttons ™ Video port Elevation foot release button I Reset button ¯ Power adapter port Elevation feet √ Sound input port V Apple Desktop Bus (ADB) port - Sound output port g SCSI port (HDI-30) ´ Printer/External mod
Plugging in the computer Plugging in the power adapter recharges the computer’s battery. You should plug in the power adapter in case the battery has drained during shipping or storage. WARNING Use only the power adapter that came with your Macintosh PowerBook computer. Adapters for other electronic devices (including other Macintosh PowerBook models and other portable computers) may look similar, but they may damage your computer.
2 Plug the power adapter plug into the power adapter port (marked with the icon ¯) on the back panel of the computer. ¯ Power adapter port Power cord Power adapter plug Power adapter Opening the display 1 Slide the latch to the left and lift up the display. Slide the latch to the left to open the display.
2 Position the display at a comfortable viewing angle. You can adjust the angle of the display at any time by tilting it toward or away from you. 3 Adjust the elevation feet to raise the computer. The back of the keyboard is slightly elevated when the feet are in use. To lower the foot, press the release button. The foot extends automatically. To raise the foot, press the release button while pushing up on the foot until it clicks into place.
Turning the computer on To turn on the computer for the first time: m Press the Power key (marked with a P) at the upper-right corner of the keyboard to turn the computer on. Power key π You should hear a tone when you turn on the computer. It takes the computer a few minutes to start up. You’ll see the Mac OS startup screen as the system software is loaded on the computer.
If you are a new Macintosh PowerBook user, follow the instructions in the rest of this section. If you have experience using a Macintosh computer, skip to “Making Software Disks” later in this chapter to learn how to make floppy disks of the software installed on your computer. If you are a new Macintosh PowerBook user If you have no experience using a Macintosh PowerBook computer, you need to learn how to use your computer before you can make your disks.
4 Turn to the “Learning the Basics” section later in this chapter. 5 Turn to “Making Software Disks” as soon as you are done learning the basics. It is very important that you make your floppy disks as soon as you are done with the first part of the Macintosh Tutorial. Problems turning the computer on? m Nothing happened when you pressed the Power key. The battery may be drained.
m You see a picture of a disk with a blinking question mark on the screen. This icon usually means that the computer can’t find system software on the hard disk or any disks attached to the computer. You may need to reinstall system software. See “Reinstalling System Software” in Chapter 8. m You don’t see the Floppy Disk Maker picture on the screen. The screen for Floppy Disk Maker appears when you start up your computer until you make a minimum set of disks.
What is a disk image? A disk image is a discrete electronic representation of an individual disk. The Disk Images folder in the Floppy Disk Maker folder on your hard disk contains the disk images you need to create installer disks for both your system software and the other software that comes on the hard disk. When you use Floppy Disk Maker, it copies the disk images onto floppy disks.
If you don’t have disks on hand, you can skip these instructions for the moment. But the sooner you make the system software disks, the better. Buy the disks as soon as possible, then return to this section and follow these instructions. IMPORTANT Be sure you make at least a minimum set of disks as soon as possible, in case you need to reinstall your system software.
2 Click Minimum Set or Full Set, depending on the kind of disk set you want to make. If you are making a minimum set, you can press the Return key. You can make a minimum set first so you have a set of system software disks, and then use Floppy Disk Maker to make the other disks later. (See “Making Individual Disks,” later in this chapter, for instructions when you want to make the additional disks.) If you need to stop Floppy Disk Maker in the middle of making a set of disks, click Quit.
4 When you’re finished, click Quit. If you want to make more disks, click Continue and go to the next section, “Making Individual Disks,” to learn about using Floppy Disk Maker’s custom feature. Be sure the floppy disks are properly labeled, then store them in a safe, cool place. 5 If you quit in the middle of the disk-making process and want to resume copying, click Resume Minimum or Resume Full (depending on the type of set you are making) when you see the Floppy Disk Maker box.
2 When the Floppy Disk Maker dialog box appears, click Custom. The following appears on the screen: Folders containing images of software that comes on your computer are listed here. Click the folder you want to copy, then click Add. Once you add the folders you want to copy, they appear here. 3 Click the icon for the folder you want to copy to select it.
What’s next? You’ve now finished setting up your Macintosh PowerBook. Continue with one of the following steps: m If you are new to the Macintosh, turn to the next section, “Learning the Basics.” m If you are an experienced Macintosh user, turn to Chapter 2, “Getting Help,” to learn about Macintosh Guide, your main source of information when you’re working with the Macintosh computer.
Learning the basics If you are new to the Macintosh, you should begin by looking at the easy-touse program called the Macintosh Tutorial. The tutorial teaches you the basic skills you’ll need to use your computer. To start the tutorial, follow these steps: 1 Move your finger on the trackpad to move the arrow pointer (8) on the screen. Place your index finger on the trackpad and your thumb on the trackpad button. Don’t press the trackpad button yet.
Tips for using the trackpad For best results when using the trackpad, keep in mind these tips: m Use your index finger (left or right hand). Use only one finger. m Use only your finger on the trackpad. Do not use a pen or any other object. m Extend your PowerBook’s elevation feet when it is placed on a flat surface. This gives your fingers better access to the keyboard and makes it easier to use the tip of your finger on the surface of the trackpad.
Reviewing the basics The following illustration summarizes many of the basic skills and terms you learned from the tutorial. The strip across the top of the screen is called the menu bar. The symbols and words in it represent menus of commands. To move a window, drag it by the title bar. To find an answer to a question, look in the Guide (h) menu. You can have several application programs open at once.
Turning the computer off Always use one of the following methods to shut down the computer. If you don’t, you risk losing any work you haven’t previously saved on a disk. You also risk losing any open documents. Turning the computer off with the Power key To turn the computer off, press the Power key. Detailed instructions follow. 1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps Lock) to wake it.
3 With the tip of the arrow on the word Special, press and hold down the trackpad button. 4 While holding down the trackpad button, move the arrow until the words “Shut Down” are highlighted, then release the button.
Other ways of putting your computer to sleep m You can choose the Sleep command from the Special menu to put your computer to sleep. m You can also put your computer to sleep by closing and latching the display. When the computer is in sleep, a small green light flashes in the upperright corner of the display. Sleep indicator For information on other ways of putting the computer to sleep, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu.
Automatic sleep If you don’t use the computer for several minutes, it goes to sleep automatically. This conserves battery power. To wake the computer, press any key on the keyboard (except Caps Lock). The screen will reappear as it was before the computer went to sleep. You can control the automatic sleep feature. For more information on sleep and automatic sleep, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu.
If the Special menu does not appear in the menu bar, you’re working in the wrong program. Click anywhere on the desktop to return to the Finder. When you choose Restart, the computer prompts you to save your work, closes all open programs, and restarts itself. Restarting using either of the methods outlined above does not affect your RAM disk (if you created one) or its contents.
Where to find answers When you have questions about using your Macintosh, there are several places you can look for answers. In this book Macintosh PowerBook User’s Guid e Use this book to set up and learn about your computer, and for useful tips and suggestions if you have problems while using your computer. In the Guide menu The Guide menu (marked with the h icon) is your main source of information about the Macintosh.
Use the instructions in this chapter to learn about the help available to you in the Guide (h) menu. 2 Getting Help The Guide (h) menu is your main source of information when you’re working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.
Getting answers to your questions When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide (h) menu. 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A checkmark in the menu indicates that the Finder is the active program. 2 Pull down the Guide menu (marked with the h icon) and choose Macintosh Guide. The Macintosh Guide window appears.
3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Macintosh Guide gives you three ways of finding information: m Topics lets you choose from a list of general subjects; it is like the table of contents in a book. m Index lets you choose from an alphabetical list of more specific subjects; it is like the index in a book. m Look For lets you search for information related to a specific word or phrase that you type.
2 Click “Setting Options” in the list of topics. When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window. To get instructions, click a question… …and then click OK. 3 Click the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click here.
Getting answers with the Index button 1 In the Macintosh Guide window, click the Index button. An alphabetical list of subjects appears on the left side of the window. Slider Scroll bar 2 Scroll through the alphabetical list until the phrase “background pattern” is visible. You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list. 3 Click the phrase “background pattern” in the alphabetical list.
4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click here. 5 Click here to see the next step (if there is one). Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Getting answers with the Look For button 1 In the Macintosh Guide window, click the Look For button. A small box appears on the left side of the window, where you can type text. To activate the text box, click here. Type a word or phrase in the text box… …and then click here. 2 Click the arrow button to activate the text box. 3 Type “sound” in the text box and then click Search.
4 Click the question “How do I change the beep sound?” and then click OK. Or doubleclick the question. A small window appears with instructions for you to follow. If you want to close Macintosh Guide, click here. Click here to see the next step (if there is one). 5 Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Tips for using Macintosh Guide Here are a few tips for using Macintosh Guide effectively: m Macintosh Guide is available only when you are in the Finder—the desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.
Identifying objects on the screen Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get an answer by using a Macintosh feature known as Balloon Help. Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen in balloons like those you see in comic strips. Follow these steps to use Balloon Help: 1 Pull down the Guide menu (marked with the h icon) and choose Show Balloons.
Learning useful shortcuts You can perform many tasks in the Finder more quickly if you use keyboard or trackpad shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it. Follow these steps to learn keyboard and mouse shortcuts: 1 Pull down the Guide menu (marked with the h icon) and choose Shortcuts. The main Macintosh Shortcuts window appears. 2 Click one of the category buttons.
3 Read about the shortcuts available for the category you selected. Click the right arrow in the lower-right corner of the window to display the next window (if there is one). 4 36 Chapter 2 When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.
Read this chapter for information on using expansion bay modules and PC Cards. 3 Using Expansion Bay Modules and PC Cards Using expansion bay modules The floppy disk drive in your Macintosh PowerBook is a removable module, which you can easily switch with other modules, such as the PC Card storage module that came with your computer. The place in your computer where modules go is called the expansion bay. All expansion bay modules are inserted and removed in the same way.
Removing an expansion bay module To remove an expansion bay module from your Macintosh PowerBook, follow these steps: 1 Quit any application programs or files that are using the floppy disk (or other medium inserted in the expansion bay module). Remember to save your work. 2 If a floppy disk is inserted in the module, click its icon to select it and drag its icon to the Trash (or choose Put Away from the File menu). You should not remove the module if a disk is in use.
4 Hold the module by the gripping surface and pull it out of the computer. Hold the module by the gripping surface and pull it completely out of the computer. Gripping surface The module release latch automatically slides back into its proper position as you remove the module. IMPORTANT You should not remove an expansion bay module if it is in use or you may lost data. If you try to remove the module when it is in use, you’ll see a message telling you to reinsert it.
Inserting an expansion bay module To reinsert the expansion bay module, slide the module in. Make sure the gripping surface is facing down. The release button automatically returns to the locked position. Locking an expansion bay module You can purchase a security cable and lock to protect your Macintosh PowerBook.
Using PC Cards (PCMCIA cards) PC Cards (also known as PCMCIA cards) are about the size of a thick credit card and have a 68-pin connector at one end. They come in many varieties, such as fax/modem cards, mass-storage cards, Ethernet connection cards, and wireless communication cards. You can use PC Cards to expand your Macintosh PowerBook’s capabilities. This section tells you how to insert and eject PC Cards, and how to set up your communications software to use PC Card modems.
To insert a card, do this: m Insert the card, connector first and label up, into the slot. Make sure the card is level. A Type I or Type II PC Card can be inserted in either the upper or lower slot. A Type III PC Card must be inserted in the lower slot.
You’ll feel some resistance as you slide the card in. When the card is firmly seated, you hear a click. An icon for the PC Card appears on the desktop. You are now ready to use the card. Ejecting a PC Card Your computer must be on or off in order to eject a PC Card. You cannot eject a PC Card when the computer is in sleep. IMPORTANT Before you eject a card, make sure that nothing is blocking the card’s slot.
To eject a PC Card when the computer is on or turned off, follow these steps: m Press the eject button next to the slot containing the PC Card you want to eject. (The eject buttons do not work if your computer is in sleep.) If the card is not in use, it will be ejected. Press the eject button next to the slot with the PC Card in it. If you can’t eject a card If you are unable to eject a card, follow these steps: 1 44 Chapter 3 Straighten one end of a paper clip.
2 Insert the end of the straightened paper clip into the hole next to the slot that contains the card, and press gently but firmly until the card is ejected. If you can’t eject a card, insert the end of a straightened paper clip into the hole next to the slot. This hole is for the upper slot. This hole is for the lower slot. 3 Pull the card out of the slot. Using a PC Card modem When you are using a PC Card modem, make sure you do the following: 1 Install the communications software you want to use.
Modem files for some communications programs (AppleLink, Apple Remote Access [ARA], and eWorld) come on your Macintosh PowerBook’s hard disk. The instructions for setting up your modem with these application programs are given in the sections below. You can get other modem files from the manufacturer of your communications software.
4 Open the eWorld application program. 5 Click the Edit Local Setup button. 6 Select the port that your PC Card modem is in. You should see either upper or lower PC Card slot listed. If you don’t, make sure your modem is properly inserted. Choose the card slot that your modem is inserted in. If you ever use the PC Card modem in the other slot, you need to reselect the modem port. Choose your modem here. 7 Choose your modem from the Modem Type pop-up menu.
3 Open Remote Access Setup. The following screen appears: Select the modem you are using here. Select the slot your PC Card modem is inserted in here. 4 Choose your modem from the Modem pop-up menu. If your PC Card modem is not listed, check in the ARA Connection Files folder (inside the PC Card Modem Files folder in the Apple Extras folder on your hard disk). If the file for your modem appears, drag it to the Extensions folder (inside the System Folder).
Using AppleLink with a PC Card modem To use AppleLink with a PC Card modem, follow these steps: 1 Insert your PC Card modem. 2 Open the AppleLink Connection Files folder (inside the PC Card Modem Files folder in the Apple Extras folder on your hard disk). 3 Drag the icon for the PC Card Modem (USA) file to the Connection Files folder (inside the AppleLink folder). If a dialog box appears advising you that older files with the same name already exist, click OK.
7 Choose Serial Tool from the Method pop-up menu. 8 Select the Upper Slot or Lower Slot icon in the Current Port window. If your modem is not currently inserted, its icon will not be displayed in the window. You must always insert the modem in the same slot, or you’ll need to set up the modem again for the other slot. 9 50 Chapter 3 Choose PC Card Modem (USA) from the Connection File pop-up menu.
Read this chapter for information on expanding your computer system with additional hardware. 4 Connecting Additional Equipment The illustration below shows where equipment should be connected to your Macintosh PowerBook. In most cases, you should refer to the manuals that came with your equipment for instructions on connecting them. Make sure you always shut down your Macintosh PowerBook before you connect any cable other than the power adapter.
Additional information is provided in this chapter for adding the following devices to your computer system: m printers m external modems m SCSI devices m external monitors m sound input and output devices m additional memory Connecting a printer The modem/printer port on your computer can accept either a direct connection (to a printer such as a StyleWriter) or a network connection (to a printer such as a LaserWriter).
Connecting an external modem You can use a PC Card modem in your computer’s PC Card slot. For information on connecting and using a PC Card modem, see the documentation that came with your modem, “Using a PC Card Modems” in the section “Using PC Cards (PCMCIA Cards)” in Chapter 3 of this manual, and the “Using PC Cards” topic area of Macintosh Guide, available in the Guide (h) menu. You can also connect an external modem to the modem/printer port on the back panel of the computer.
Connecting SCSI devices A SCSI device is any product—including hard disk drives, CD-ROM drives, and scanners—that communicates with your computer by means of a standard electronic interface. (SCSI stands for Small Computer System Interface.) You can attach up to six SCSI devices to your computer by linking them together in a chain that starts at your computer’s SCSI port. To connect a SCSI device to your Macintosh PowerBook, you need an Apple HDI-30 SCSI System Cable or equivalent.
Where to add cable terminators when connecting a single SCSI device: Connecting one SCSI device Terminator HDI-30 SCSI system cable Terminator (If this SCSI device has an internal terminator, omit this external terminator.) Where to add cable terminators when connecting two or more SCSI devices: Connecting more than one SCSI device Terminator (If this SCSI device has an internal terminator, omit this external terminator.
Connecting your computer as a hard disk Before making any connections, you need to assign a unique SCSI ID number to the PowerBook. (The unique ID number allows the computer to communicate with several connected devices.) 1 Choose Control Panels from the Apple (K) menu of your PowerBook. 2 Open the PowerBook Setup control panel. 3 In the SCSI disk mode section of the control panel, click the ID number you want to assign.
If the last device in the chain has an internal terminator, disconnect the device and connect the PowerBook before it in the SCSI chain. WARNING Always shut down the PowerBook before connecting or disconnecting the SCSI disk adapter cable. Connecting the adapter cable while the computer is turned on can damage the computer. 10 Turn on the PowerBook by pressing the Power key. After a few seconds a SCSI icon appears on the screen, showing the ID number you assigned in step 3.
Simplifying the connection process If you plan to use your Macintosh PowerBook regularly as a SCSI disk with the same computer, you can leave the SCSI adapter cable attached to the other computer or its SCSI chain. (Make sure a terminator is attached between the cable and the adapter.) When you want to use your PowerBook as a hard disk, simply shut down all devices and connect the adapter cable to the SCSI port on your PowerBook. These cables can stay attached to your other computer or its SCSI chain.
Quitting SCSI disk mode 1 Shut down the computer your PowerBook is connected to. 2 Press the Power (P) key once to get the Shut Down dialog box. 3 Click Shut Down to turn the PowerBook off. 4 Turn off any other SCSI devices in the chain. 5 Disconnect the PowerBook from the adapter cable. If you plan to connect your PowerBook regularly to the same computer, you can leave the adapter cable attached to the SCSI chain or the other computer.
To connect an external monitor, follow these steps. Also consult the documentation that came with the monitor. 1 Press the Power (P) key once to get the Shut Down dialog box. 2 Click Shut Down or Sleep. If you connect a monitor with your computer turned on, the computer will not recognize the monitor. 3 Place the monitor where you will be using it. Keep the computer and the monitor at least 8 inches apart.
5 Make sure the monitor cable is attached to the monitor, then attach the other end of the monitor cable to the PowerBook’s video adapter. Video port Video adapter Monitor cable 6 Attach the video adapter to the video port (marked with the icon ™) on the computer’s back panel. 7 Turn on the external monitor. 8 Press the Power (P) key to turn on your computer. (You can press any key if your PowerBook is in sleep.) The external monitor is automatically activated.
Working with an external monitor For information on displaying the menu bar on the external monitor or using an external monitor for presentations, see the “Monitors” topic of Macintosh Guide, available in the Guide (h) menu. Note: The screen dimming feature in the PowerBook control panel turns the screen brightness down to a low level when you haven’t used the computer for a few minutes. (You can think of dimming as “screen sleep.”) Dimming also affects the external monitor.
Connecting sound input and output devices Your computer has a built-in microphone. For information on using the microphone to record sounds, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu. Microphone Your Macintosh PowerBook also has a stereo sound input port (marked with the √ icon) for connecting external sound input devices that provide linelevel output. You cannot use the internal microphone and an external sound input device at the same time.
Connecting other devices For instructions on connecting a device not discussed in this chapter—for example, an external input device (such as a mouse) or networking hardware—refer to the manuals that came with the device. Adding memory to your computer Your Macintosh PowerBook comes with at least 8 MB of RAM. You can increase your computer’s memory by adding a RAM expansion card. You can find out how much memory your computer has by choosing About This Macintosh from the Apple (K) menu in the Finder.
Read this chapter for information on installing and using application programs on your computer.
To get started with your software, follow these steps: 1 Open the Macintosh HD icon. A window similar to this appears: Important information about your PowerBook The files used to start up and control your computer A simple word-processing program An application program that lets you launch the preinstalled software, get tips, and learn about service and support 2 Folders with the preinstalled software and related information Double-click the Software Highlights icon.
Getting help for application programs Some application programs that come on your PowerBook (for instance, programs like File Assistant and Apple IR File Exchange) are documented in their own Apple Guide online help systems. Follow these steps to see if a program has an Apple Guide help system: 1 Open the application program. 2 Open the Guide (h) menu. If an item appears in the Guide menu for your application program, choose it.
Working with several programs at a time You can open as many application programs and desk accessories as your computer’s memory allows. All open programs are listed in the Application menu at the right end of the menu bar. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar.
Hiding and showing windows on the desktop You can hide all windows except those of the active program by choosing Hide Others from the Application menu. The other programs remain open even though their windows are hidden. When you switch to another program, its windows become visible again. If you want to see all the open windows, choose Show All from the Application menu. Backing up your files Making backup copies of important files is good protection against possible damage to the originals.
Using “native” application programs Your computer is compatible with nearly all application programs intended for use with Macintosh computers. But certain programs are designed especially for computers with PowerPC microprocessors. (These are sometimes called “native” applications.) You’ll find that these programs take best advantage of your computer’s speed. Special memory requirements Some native programs may be slightly larger than other programs and may take up more memory.
Read this chapter for information about your Macintosh PowerBook’s battery. 6 Power Management Power sources Your computer can draw its operating power from two different sources. m Main battery Your computer came with a lithium ion (LiIon) battery. This battery should provide power for 3–5 hours of work time (you may get longer work time, depending on the Macintosh PowerBook model you have and the battery conservation features you use).
Responding to low-power messages When the battery runs low, the computer displays a series of low-power messages. The work time remaining after you see the first message varies depending on how you are using the computer. It’s a good idea to act promptly. What you should do When you see a low-power message, you should do the following: m Plug in the power adapter, or m Save your work and put the computer to sleep, then m Replace the empty battery with a charged one within two minutes.
Using the battery icon There is a battery icon in the menu bar that tells you the charge left in your battery. The amount of black in the icon indicates the charge level. When a lightning bolt appears in the icon, the battery is charging. Using the battery level indicator lights You can tell the charge left in your LiIon battery by looking at the battery level indicator lights on the battery itself.
Recharging the battery To recharge the battery, plug in the power adapter. (Do not use an external recharger designed for another Macintosh PowerBook model. Macintosh PowerBook 5300 series batteries must be charged inside the computer.) ¯ Power adapter port Power adapter A lightning bolt icon appears in the battery monitor portion of the Control Strip when the power adapter is plugged in and a battery is recharging.
Removing or replacing the battery To remove or replace the battery, follow these steps: 1 Save your work, and then shut down the computer or put it to sleep, or plug in the power adapter. 2 Close the display. 3 Press the battery release button on the battery. 1 Press the button on the battery. 2 Slide the battery out. 4 Pull the battery out of its compartment. 5 Put the battery cap on the battery to protect the battery contacts.
6 If you are inserting another battery, remove the battery cap from the new battery to expose the contacts, then slide it into the battery compartment. You cannot insert a battery if the battery cap is still on the battery. You can replace the battery with another LiIon battery or a nickel-metal-hydride (NiMH) battery. Make sure you only use a battery that is designed for your Macintosh PowerBook. You should store the battery cap in case you want to remove and transport the battery later.
Chapter 7 Tips and Troubleshooting Chapter 8 Diagnostic Techniques II part
Consult this chapter if you have questions or experience problems using your computer. 7 Tips and Troubleshooting When you have questions If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual. If the suggestions in this chapter and Macintosh Guide don’t solve the problem, go to Chapter 8 for instructions on some general diagnostic techniques.
Problems starting up the computer The computer doesn’t start up. m The battery may need recharging. Plug the power cord into a working outlet and then plug the power adapter into the computer. Let the battery recharge for a few minutes. m Check that the power cord is plugged into a working outlet. If it’s plugged into a power strip, make sure the power strip is turned on. The power adapter should get warm after being plugged in for 10 minutes.
The computer makes an unusual sound at startup. m If you hear four tones, start up the computer with the Disk Tools disk that came with your computer. If the computer does not start up, or if the hard disk icon does not appear, the hard disk may need repair. Contact an Apple-authorized service provider or call the Apple Assistance Center. If the hard disk icon does appear, see Chapter 8. m There may be a problem with the information stored in the area called parameter RAM (PRAM).
m If you hear eight tones, there may be a problem with a RAM expansion card. If you installed a RAM expansion card in your computer, check Appendix C to make sure the card is properly installed. If you purchased an expansion card from a third-party manufacturer, contact the manufacturer for help. See also “The Computer Makes Unusual Sounds” in the section “Other Problems While Working” later in this chapter. The computer starts up, but the desktop (or Floppy Disk Maker screen) doesn’t appear.
The computer displays a flashing question mark icon. m This icon usually means that the computer can’t find system software on any disks attached to the computer. If the computer is connected to any external hard disks, make sure they are turned on. Then restart the computer. If the problem recurs, the hard disk or its system software may be damaged. See Chapter 8. m Turn off the computer, disconnect all external devices except the power adapter, and restart the computer.
You need to restart the computer for these changes to take effect. m If these suggestions don’t work, you can increase memory by installing a RAM expansion card in your computer. See Appendix C for information. The computer won’t restart. m If the computer freezes, you can try to “force” the program you’re using to quit by simultaneously pressing the keys Command (x), Option, and Esc on your keyboard. Then click Force Quit in the dialog box that appears.
Problems working with programs The computer freezes or displays a system error message. m There may be a temporary software problem. To reset the computer, try the following suggestions in order until the computer starts up normally: 1. If the computer freezes, you can try to quit the program you’re using by pressing the keys Command (x), Option, and Esc on your keyboard. Click Force Quit in the dialog box that appears. (You’ll lose unsaved changes in that program’s documents.
m If a problem recurs when you are using a particular program, try the following: m Consult the documentation that came with the program to make sure you are using it correctly. m Check for multiple copies of the program on your hard disk. Use the Get Info command to check the programs’ version numbers. Keep one copy of the latest version and throw away all other copies.
A program suddenly quits or disappears, or a message says a program has quit. m There may be a temporary software problem. Restart the computer, then try opening the program again. m The program may have run out of memory. See the suggestions in “A Message Says There is Not Enough Memory,” next. m If the problem occurs when you are trying to print, there may not be enough memory for printing.
m If you frequently want to open more programs than memory allows, try the following: m Use the Memory control panel to reduce the size of the disk cache or remove or reduce the size of your RAM disk. m Install a RAM expansion card in your computer. See Appendix C for instructions. When I try to open a document, a message says the program can’t be found. m The document may have been created with a program that is not on your hard disk, or with a different version of the program.
Other problems while working The screen went blank. m Screen dimming may be on. Move the pointer to restore the screen’s brightness. You can adjust the interval before screen dimming takes effect, or you can turn screen dimming off, using the PowerBook control panel. m The computer may have gone to sleep. Press the Power key (or any key except Caps Lock) on the keyboard to wake it. m The battery may be drained.
An icon is blinking in the menu bar. m A program needs attention. Open the menu and choose the program whose icon is blinking (it may have a diamond by its name). Respond to any messages on the screen. If it’s not clear what you should do, consult the documentation that came with the program. A file can’t be thrown away. m The file may be locked. Select the file’s icon, then choose Get Info from the File menu and click the Locked checkbox to remove the X.
The computer makes unusual sounds. m A program may need your attention. If an icon is blinking in the menu bar, open the menu, choose the program whose icon is blinking (it may have a diamond by its name), and take the necessary action. m Open the Easy Access control panel (if it is installed on your computer) and check whether any features are turned on. m Select a different system sound in the Sound control panel. m The computer speaker periodically turns itself off to save power.
Problems with hardware Floppy disk drive I can’t eject a floppy disk. m The disk may be stuck. Restart the computer, holding down the button on your trackpad. If the disk is not ejected, you can eject it manually. Carefully insert the end of a straightened paper clip into the small hole near the disk drive’s opening, and push firmly until the disk is ejected. Insert the end of a large, straightened paper clip into this hole. I can’t save or copy files onto a floppy disk. m The disk may be locked.
Hard disk drive The computer won’t start up from the internal hard disk, or the hard disk icon doesn’t appear on the desktop. m There may be a temporary software problem. Turn off the computer, wait at least 10 seconds, and then turn it on again. The hard disk keeps stopping and starting again. m The hard disk may be going to sleep to conserve power. Use the PowerBook control panel to change the power conservation settings. The computer is using the wrong disk as a startup disk.
Keyboard Typing on the keyboard produces nothing on the screen. m Make sure the program you’re using is set to accept text input. Usually you need to set an insertion point or select some text before typing. If you’re using a communications program, you may need to turn on the “local echo” setting. m Open the Easy Access control panel and make sure Slow Keys is turned off. m Open Key Caps in the Apple (K) menu and check whether the computer is recognizing keyboard input.
The computer freezes when screen dimming takes effect. m Screen dimming does not work with some programs. Open the PowerBook control panel and turn off screen dimming. External monitors The monitor remains dark. m Shut down the PowerBook, then make sure the monitor is connected to the PowerBook, plugged into an active outlet, and turned on. (Most monitors have a light on the front panel to show whether they are on.) The monitor is on, but no image appears. m Screen dimming may be on.
The monitor goes dark after a few minutes. m Screen dimming may be turned on. Move the pointer to restore the screen’s brightness. You can change the interval before screen dimming takes effect in the PowerBook control panel. The computer freezes when screen dimming takes effect. m Screen dimming does not work with some programs. Open the PowerBook control panel and turn off screen dimming. There is wavy or jittery interference on the external monitor.
m Make sure the correct printer software is in the Extensions folder inside your System Folder. m If you’re using a network printer, make sure that AppleTalk is active in the Chooser. If you are using a printer connected directly to your computer, make sure AppleTalk is inactive. m If your network has zones, make sure the zone containing your printer is selected. Nothing happens, or an error message appears, when I try to print. m There may not be enough memory for printing.
SCSI equipment and SCSI disk mode External SCSI equipment doesn’t work, or a hard disk icon does not appear on the desktop. m You may not be able to use password protection with your PowerBook in SCSI disk mode. Turn password protection off in the Password Security control panel. m Check that all cables are connected securely, that the devices are plugged into working outlets, and that the devices are turned on. IMPORTANT Make sure that all equipment is turned off before connecting or disconnecting cables.
m Make sure you are using the correct cable for SCSI disk mode. The HDI-30 SCSI Disk Adapter is about 10 inches long, is dark gray, and has 30 pins in the connector (no “missing” pins). Do not use the HDI-30 SCSI System Cable, which is light gray, is about 18 inches long, and has 29 pins in the connector (one “missing” pin). That cable is for connecting SCSI equipment to your PowerBook. m Check that all cable connections are secure. m The PowerBook’s battery may be drained.
Problems with equipment connected to your computer If a problem occurs while your Macintosh PowerBook is connected to equipment such as SCSI equipment, external monitor, modem, printer, mouse or keyboard, these steps may help you determine the source of the trouble: 1 Shut down or turn off your Macintosh PowerBook and anything that’s connected to it. Disconnect everything connected to your Macintosh PowerBook (except the power adapter) and restart it.
Problems with networks and file sharing Solutions to common problems If you are having problems using the network or file sharing, try the following before attempting further solutions: m Make sure that AppleTalk is turned on in the Chooser. m Open the Network control panel and make sure the correct network type is selected. m Make sure that all the network software is installed. The Network and AppleShare extensions should be in the Extensions folder.
Solutions to other problems The computer I want to connect to doesn’t appear in the Chooser. m Make sure the computer you’re trying to connect to is turned on. m Make sure file sharing is active on the computer you’re trying to connect to. (That computer’s Sharing Setup control panel should say that file sharing is on.) I connected to another computer, but the shared disk I want to use is not available. m You may already be connected to the shared disk. Check for its icon on your desktop.
A message says that file sharing can’t be turned on. m Make sure AppleTalk is turned on in the Chooser. m Make sure you have at least 400K of available space on your hard disk. m Some disk-formatting programs don’t work with file sharing. If you use such a program, contact the manufacturer or vendor for compatibility information. m There may be a problem with some of the information your computer uses to start up file sharing. Follow these steps in order until the problem is solved: 1.
I can’t open a shared disk or folder. m You may not have the access privileges needed to use the disk or folder. Ask the network administrator or the owner of the shared item to give you access. m Check with the owner of the item to make sure you are entering your name exactly as specified by the owner (including spaces and capitalization) and try again. Problems with Apple Remote Access The Remote Access Setup control panel won’t open. m Make sure that AppleTalk is turned on in the Chooser.
The modem dialed the phone number, but the connection failed. m Check that the phone cord is plugged into the computer and into a working phone line. m Make sure your modem is plugged into an analog phone line. Do not use a digital phone line. Digital phone lines can damage your modem. m Check with your Apple Remote Access administrator to make sure your version of Apple Remote Access is compatible with the version on the computer you’re calling.
Consult this chapter before you call the Apple Assistance Center to solve problems with system software and your hard disk. 8 Diagnostic Techniques This chapter provides a step-by-step approach to diagnosing and solving problems involving system software and hard disks. Try the steps listed in each section in the order they are given until your problems are fixed. Checking your system software extensions System software extensions are files that add features to your system software.
If the problem does not recur, it may involve file sharing, virtual memory, or the disk cache. Turn these features back on one at a time (restarting the computer each time) until the problem recurs. You may be able to fix the problem by making the disk cache smaller or using a smaller amount of virtual memory. If the problem involves file sharing, contact your network administrator to make sure there are no network problems. 3 Turn off troublesome extensions using the Extensions Manager control panel.
Testing your hard disk The following steps will help you determine whether you have a problem with your hard disk or a problem with the system software on your hard disk. 1 Start up the Macintosh PowerBook with the Disk Tools disk that came with your computer. If the computer starts up normally, you may have a problem with the system software on your hard disk. If the computer starts up but you don’t see the hard disk icon, you may have a problem with the hard disk.
3 In the list of drives, click the disk you want to test. 4 Pull down the Functions menu and choose Test Drive. 5 When a message tells you that testing is complete, click Quit. If you cannot repair the disk, you may need to reinitialize the disk using Drive Setup program. WARNING Reinitializing the hard disk erases all the information on it.
Reinstalling system software When should you install system software? Your computer came with all the necessary system software installed on its internal hard disk, so you don’t need to install system software on that disk unless you encounter software problems.
Doing a normal installation Follow the steps in this section to do what is commonly called a “normal” installation of system software. If you’re installing system software on a hard disk for the first time, make sure that your hard disk has been initialized, a process that prepares the disk to store information. (You initialize a disk using the Drive Setup program on your hard disk.) To do a normal installation, follow these steps: 1 Start up your computer from the Disk Tools disk.
10 Click OK. The Easy Install dialog box appears. (The dialog box that appears on your screen may not look exactly like this one.) Parts of system software to be installed Disk on which system software will be installed Click here to install the software you need. Click here to install on a different disk. 11 Make sure that the hard disk named in the box is the one on which you want to install system software. If it isn’t, click Switch Disk until the correct disk name appears. 12 Click Install.
Doing a clean installation The steps in this section outline what is commonly called a “clean” installation of system software. A clean installation allows you to discover which item in your System Folder is causing a problem. A clean installation creates a brand new System Folder and saves everything in your original System Folder in a different location.
8 Shut down your computer. 9 Start up your computer from the first system software installer disk that you made with the Floppy Disk Maker application. The Installer’s Welcome screen appears. You may have to double-click the System Software Installer icon to open the Installer program. 10 Click OK. The Easy Install dialog box appears. (The dialog box that appears on your screen may look slightly different than this one.) For a clean installation, DO NOT click the Install button.
13 Click the Install New System Folder button and click OK. The Install button in the Easy Install dialog box has changed to Clean Install, and the contents of your old System Folder have been moved to a new folder named Previous System Folder. 14 Click Clean Install. Click here to install the software you need. 15 Follow the instructions that appear on the screen. It takes a few minutes to complete the installation.
Replacing special software Special software consists of items such as control panels, system extensions, custom utilities, fonts, or Apple menu items that you may have added to your old System Folder.
The Custom Install dialog box appears, listing all available system software components. (Your Custom Install dialog box should look similar but may not be identical to this.) 4 Scroll through the list of components, clicking the checkbox next to each component you want to install. You can see and select individual items within each component by clicking the arrow to the left of the component, then clicking the item you want to install.
Appendix A Health, Safety, and Maintenance Tips Appendix B Using Your Keyboard Appendix C Installing a Macintosh PowerBook RAM Expansion Card III part
Refer to this appendix for important health-related information and safety tips. Appendix A Health, Safety, and Maintenance Tips Health-related information about computer use Muscle soreness, eye fatigue, and other discomforts and injuries sometimes associated with using computers can occur from performing any number of activities. In fact, misuse of the same muscles during multiple activities can create a problem that might not otherwise exist.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
Keyboard and trackpad m When you use the keyboard and trackpad, your shoulders should be relaxed. Your upper arm and forearm should form an approximate right angle, with your wrist and hand in roughly a straight line. This Not this m You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard.
Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist. m Change hand positions often to avoid fatigue. m If you prefer, you can adjust the angle of the keyboard by lowering the elevation feet until they snap into position. To lower the foot, press the release button. The foot extends automatically.
External monitor If you use an external monitor, this suggestion may be helpful. m If possible, arrange the monitor so the top of the screen is slightly below your eye level when you’re sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue.
Important care and safety instructions For your own safety and that of your equipment, read and follow all the instructions in this section. Keep these instructions available for reference by you and others. Warning m Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.
m Keep dirt and liquids away from the ports on the back panel, the keyboard, and the trackpad. If you spill any food or liquid onto the computer, shut it down immediately and unplug it before cleaning up the spill. Depending on what you spilled and how much got into the computer, you may have to bring the computer to an Apple-authorized service provider for cleaning. m Do not touch the screen with any sharp or pointed objects. m Use only the battery supplied with your computer, or an identical model.
Caring for batteries Always handle batteries carefully. m Always put the battery cap on the battery when the battery is out of the Macintosh PowerBook. The battery contacts should not be exposed when the battery is out of the computer. m Never get batteries wet. m Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object). Doing so may cause an explosion or a fire. m Do not drop, puncture, disassemble, mutilate, or incinerate the battery.
Handling floppy disks Store disks at temperatures between 50° F and 125° F. Do not use a pencil or an eraser on a disk or disk label. Keep disks dry. 125° F (52° C) 50° F (10° C) Do not touch the exposed part of the disk behind the metal shutter. 130 Appendix A Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures.
Traveling with the Macintosh PowerBook IMPORTANT Always bring either the Disk Tools disk than came with your computer or a set of system software disks that you made with the Floppy Disk Maker program with you when you travel. If you experience system software problems while traveling, you may need these disks to correct any problem.
m Take the necessary plug adapters if you’re traveling overseas. (You may need to use them with the power cord.) You do not need a voltage transformer. The power adapter can handle 90 volts to 260 volts AC (48 Hz to 62 Hz). Check the diagrams below to determine which plug adapters you’ll need, or ask your travel agent.
Storing the Macintosh PowerBook 1 Save your work on a hard disk or floppy disks. 2 Press the Power key and click shut down, or choose Shut Down from the Special menu. 3 Close the display. 4 Store the computer in a cool, dry place. Storage temperatures should remain between –25°C and 60°C (between –13°F and 140°F). Avoid leaving the computer where temperatures may be extreme or unpredictable—in the trunk of a car, for example.
Refer to this appendix for information on using your Macintosh PowerBook 5300 series keyboard. Appendix B Using Your Keyboard The keyboard on the Macintosh PowerBook 5300 series computer works in much the same way as the keyboards on other computers and on electric typewriters. However, there are a few special keys you should know about. Many of these keys allow you to give commands to the computer without using the trackpad.
Special keys on the Macintosh PowerBook 5300 series keyboard esc F1 F2 F3 F4 ~ ! 1 @ # 2 3 $ 4 ' Delete key Function keys Escape key F5 F6 % 5 F7 6 F9 F8 & 7 F10 ( 9 * 8 F11 Q Caps lock indicator Caps lock key caps lock W A S Z shift Control key E ctrl Appendix B D X T F C Y G V U H B I + = J N O K M option Option key 136 R { [ P : ; L < > , π F12 ) 0 Tab key tab Power key .
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
If you press the Option key, Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks. If you see rectangles: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, you only need to use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks.
Special key combinations If difficulties with your trackpad or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations. To do this... …press this key combination Force a program to quit x-Option-Esc Force the computer to restart x–Control–Power key Here are other key combinations you may find useful. To do this...
Refer to this appendix for instructions on installing a Macintosh PowerBook RAM expansion card. Appendix C Installing a Macintosh PowerBook RAM Expansion Card The instructions in this section tell you how to install a RAM expansion card in your Macintosh PowerBook. Note: You should attempt to install a RAM card only if you are comfortable working with electronic equipment. You should read all of the following instructions before you begin.
Getting ready You will need the RAM expansion card and a screwdriver with a Torx T-8 head. (Your card may come with a Torx T-8 screwdriver. If you need to purchase a Torx T-8 screwdriver, you can probably find one at a hardware or electronics supply store.) IMPORTANT No other type of screwdriver can be used to install the RAM card in your Macintosh PowerBook. Make sure you are installing a RAM card made for a Macintosh PowerBook 5300 series computer. The RAM card must use low-profile memory chips.
Installing the card To install the RAM expansion card, follow these steps: 1 Disconnect all cables from the computer, including the power adapter. Make sure the computer is turned off. 2 Close and latch the display. 3 Remove the battery from the computer. If you’re unfamiliar with this procedure, follow the instructions in “Removing or Replacing the Battery” in Chapter 6.
4 Turn the computer over and unscrew the three screws on the bottom of the computer. These screws can only be loosened with a Torx T-8 screwdriver. Turn the computer over and loosen these three screws.
5 Lift up the computer and carefully turn it over to remove the three loosened screws. Set the screws aside.
6 Set the computer down and open the display to its maximum angle.
7 Gently lift the side panels of the computer a short distance. Be careful to not to lift too far. A slight lift should raise the keyboard enough for you to grasp it. Gently lift the side panels of the computer up a short distance (approximately 1/4"). You don’t want to remove the side panels; you only want to raise the keyboard slightly so that you can grasp the keyboard with your fingers and be able to lift it out of the computer. WARNING Do not lift the side panels up more than approximately 1/4".
8 Carefully pull the keyboard forward to loosen the four tabs at the top. Be very careful to avoid pulling the keyboard out too far. The cable attaching the keyboard to the computer is very short. Gently slide the keyboard away from the display a short distance to disengage these tabs. WARNING Don’t pull the keyboard away from the display more than 3/8". If you pull the keyboard away from the display more than 3/8", you may pull this cable out of its socket.
9 Place a clean, dry cloth over the display to protect it. Place a soft, dry, clean cloth over the display to protect it from scratches.
10 Lift the keyboard out of its enclosure and place it on the clean, dry cloth covering the display. Again, be very careful to not to lift the keyboard too far out of its enclosure so that you don’t pull the keyboard cable out of its socket. Don’t turn the keyboard over; just slide it up on the cloth. Gently move the keyboard up and place it on the cloth.
11 Gently touch the metal surface on the right side of the inside of the computer to discharge any static electricity built up on your body. This prevents you from damaging your Macintosh PowerBook or RAM card. Avoid touching the heat sink inside the computer (shown in color here). If the computer has been on for a while, or the power adapter has been plugged in and charging the battery, the heat sink may have become hot.
12 If you are replacing a RAM card, lift the corner of the RAM card you are replacing to remove it. If you’re replacing a RAM card, you’ll need to remove the old one. Lift up on the RAM card in this corner to remove it. RAM card Be careful not to touch other parts of the computer’s interior when lifting the card. Some parts may be hot if the battery has been charging or the computer has recently been used.
13 Remove the new RAM card from its protective package. Hold the card by its edges. Don’t touch the chips or metal parts of the card. IMPORTANT Use a RAM card with TSOP low-profile RAM chips only. Installing a card with high-profile chips may damage your computer. Save the protective package that the RAM card came in in case you want to remove the card later. 14 Lower the card into the computer and align its connector with the socket on the main circuit board.
15 Lay the card flat, then gently press the card into the socket. You need to exert some pressure to insert the card’s connector into the socket. It’s all right to wiggle the card to move it or to insert one side and then the other, but be very careful not to bend or bow the card. Check to see that the RAM card is properly seated in its socket. Press down firmly on these two areas and be sure that the RAM card has clicked into place.
If the keyboard cables are loose, follow these steps to replace the cables: 1 Lift the bail on the connector with a straightened paper clip or similar object. 2 Insert the ribbon cable into the connector. 3 Push down on the bail with a straightened paper clip or similar object to secure the ribbon cable.
16 Move the keyboard back toward its original position, and then slide the tabs at the top into the computer’s enclosure. Hold the keyboard no more than an inch above the enclosure to avoid straining the cables. Gently slide the keyboard back into the computer. These tabs go inside the computer.
17 Lower the keyboard into place. If part of the keyboard doesn’t lie flat within the enclosure, gently press that area down with your hand. 18 Remove the cloth from the display. 19 Slightly close the display so it is at a 90-degree angle to the computer.
20 While holding the keyboard in place, rotate the Macintosh PowerBook so that the bottom of the computer is exposed, with the display flat against the table surface. While holding the keyboard in place so that it doesn’t fall out, rotate the computer so that the display is flat against the table surface.
21 While continuing to hold the keyboard in place, replace the three screws on the bottom of the Macintosh PowerBook. 1 Gently but firmly squeeze the keyboard and the other parts of the computer together. 2 While squeezing the parts together, reinstall the three screws into the bottom of the computer. Not too tight: Take care not to overtighten the screws. Tighten them only until they are snug (when you feel resistance to your turning motion).
Checking to see the card is properly installed Once you have completed the process for installing a RAM expansion card, you can check to make sure the additional RAM is now available on your computer. Follow these steps: 1 Press the Power key to turn your computer on. 2 Choose About This Macintosh from the Apple (K) menu. 3 Look at the number of the total memory in your computer.
If you can’t find what you’re looking for in this index, look in Macintosh Guide— available in the Guide (h) menu on your computer. Index A About This Macintosh (Apple menu), for checking memory 87, 160 accent marks, typing characters with 137–138 AC power 71. See also power adapter active program 18, 68 adapter cable. See Apple HDI-30 SCSI Disk Adapter cable ADB port.
arranging your work area 123–126 electrical interference and 91 electromagnetic emissions and 126 external monitor placement 60, 126 arrow keys 136 arrow pointer alternating between wristwatch and 84 external monitor problem 95 moving with trackpad 7, 16, 17 not responding to trackpad 20, 23, 85, 93 sticking or jumping 93 arrows, scroll 18 automatic sleep 22 B backing up files 69 Balloon Help 34 basic operations 16–18 battery 2, 71 blank screen and 89 caring for 129 low-power indicator 58, 72 monitoring ch
connecting additional equipment 51–64 cautions about 127 external modem 53 external monitor 59–62 memory expansion card 64 printer 52 SCSI devices 54–59 troubleshooting 100 Connection File pop-up menu (AppleLink) 49 Connection Port pop-up menu (AppleLink) 49 connection scripts.
Enter key 136 environmental requirements 127, 128 for storing computer 133 error message codes 85 error messages. See troubleshooting Escape key 136 Ethernet connection cards. See PC Cards (PCMCIA cards) eWorld application program 46, 47 exiting Floppy Disk Maker 12, 13 exiting a program, special key combination for 139 exiting SCSI disk mode 59 expansion bay drive in-use light 2, 39 expansion bay modules 37–40 inserting 40 locking 40 removing 38–39 extensions (hardware), startup problems and, 83.
font file, problems opening 89 Fonts folder, removing damaged fonts files from 89 Force Quit option 84, 139 “freezing” (pointer not responding to trackpad) 20, 23 in application program 85 restart problems 84 screen dimming and 95, 96 function keys 136 G green light as expansion bay module in-use indicator 2, 37, 39 as sleep indicator 2, 20, 21 grounding plug 3 Guide menu 17, 18, 25–33 Apple Guide online help 67 as help source 24, 79 Macintosh Guide command 26 Shortcuts command 35 Show/Hide Balloons 34 Gui
defined 18 Disk First Aid 112, 114 Drive Setup 109 File Sharing Extension 101 hard disk 18 lightning bolt 73, 74 low battery power 58 Network 101 opening 18 PC Card 43 PC Card modem 46 PowerBook Setup 56 printer/external modem 53 problems with 89 question mark (?), for Guide menu 25 Read Me 66 SCSI 57, 98 Sharing Setup 101 SimpleText 66 Software Highlights 66 System Folder 66, 85 Index button (Macintosh Guide window) 27, 29–30 infrared window 2, 51 inserting an expansion bay module 40 inserting a new batter
Macintosh HD window 66 Macintosh PowerBook 5300 series battery, charging warning 74.
N “native” application programs 70 network backing up files on 69 problems printing on 97, 101 troubleshooting 101–103 Network icon 101 Network menu (AppleLink), Set Up Connection command 49 O office arrangement.
PowerPC microprocessor ix “native” application programs and 70 power sources 71 PRAM. See parameter RAM pre-installed software 65 printer connecting 52 troubleshooting 96–97, 100 printer/external modem icon 53 printer/external modem port 2, 51 connecting modem to 53 connecting printer to 52 programs.
S safety precautions 127–128 battery hazards 76, 127, 129 battery recharging 74 connecting SCSI devices 54, 55, 57, 58 grounding plug 3 RAM card installation 151, 152 for traveling 131 saving files, problems with 92 screen dimming feature as blank screen cause 89, 94 external monitor and 62, 96 low-power message and 72 screen display adjusting 8, 125 basics of 18 blank 89, 94 on external monitor 62 external monitor problems 95–96 flickering 94 Mac OS startup 6 network problems 102 not responding to keyboard
Small Computer System Interface devices. See SCSI devices software.
traveling with the computer 131–132 car travel caution 133 troubleshooting 79–105 Apple Remote Access (ARA) 104–105 application programs 85–88 arrow pointer not responding 20, 23, 85, 93 blank screen 89, 94 blinking menu bar icon 90 blinking question mark (?) disk icon 9, 83, 99, 111 computer doesn’t start 80 desktop not appearing at startup 82 desktop rebuilding at startup 84 diagnostic techniques 107–118 document won’t open 88 ejecting a PC Card 45 empty flashing box 84 error message codes 85 external equ
W, X, Y waking the computer 22, 89 warranty considerations international travel and 132 PC Cards 41 power adapter 3 RAM expansion card and 141 repair and 127 windows 18 changing size or shape of 18 closing 9–14 disappearing 88 display problem with 84 hiding and showing 69 moving 18 wireless communication cards. See PC Cards (PCMCIA cards) work area, arranging.
Apple Computer, Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-6895-A Printed in U.S.A.
