Warranty

whl-632 Rev. 11.10.16
Stainless Steel Electric Water Heater
Limited Warranty
For Residential Use
Westinghouse warrants each residential stainless steel electric
water heater to be free from defects in materials and workmanship
according to the following terms, conditions, and time
periods. UNLESS OTHERWISE NOTED THESE WARRANTIES
COMMENCE ON THE DATE OF INSTALLATION. This limited
warranty is only available to the original owner of the water
heater, and is non-transferable.
WARRANTY REQUIREMENTS
In order to meet the terms and conditions of this residential
water heater warranty, the water heater must be installed in
a single family dwelling, with operating temperatures not
exceeding 140
o
F. The dwelling must be a) owned and resided in
by the original purchaser, or b) a residential rental property that
services a single dwelling in which the original purchaser resides
on a permanent basis.
Any application not meeting these requirements, such as water
heaters with operating temperatures exceeding 140
o
F, water
heaters installed in rental properties servicing more than one
dwelling, leasing or rental programs, or any uses other than
explicitly described above shall be covered as follows: Any 06 or
09 model number sufx water heater will be covered by a three
(3) year tank and one (1) year parts warranty regardless of any
other warranty period specied. Any 99 model water heater will
be covered for ve (5) years tank and one (1) year parts warranty
regardless of any other warranty period specied.
WARRANTY PERIODS
Model Number Sufx Tank Parts
06 Six (6) Years
One (1) Year
09 Nine (9) Years
99
Ten (10) Years
Lifetime* Six (6) Years*
*Water heater must be registered online within ninety (90)
days of the installation date.
COVERAGE
A. During the rst year after the original date of installation in
the dwelling, Westinghouse warrants that it will repair or replace,
at its option, any defective or malfunctioning component of
the stainless steel electric water heater with a component of
equivalent size and current model. Replacement components will
be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water
within the above-stated warranty periods due to defective
material or workmanship, malfunction, or failure to comply with
the above warranty, Westinghouse will replace the defective or
malfunctioning water heater with a replacement of the nearest
comparable model available at the time of replacement. The
replacement water heater will be warranted for the unexpired
portion of the applicable warranty period of the original water
heater.
C. In the event of a leakage of water of a replacement water heater
due to defective material or workmanship, malfunction, or failure
to comply with the above warranty, Westinghouse reserves the
right to refund to the original purchaser the published wholesale
price available at the date of manufacture of the original water
heater.
D. If government regulations, industry certication, or similar
standards require the replacement water heater or part(s) to
have features not found in the defective water heater or part(s),
the owner will be charged the difference in price represented by
those required features. If the owner pays the price difference for
those required features and/or to upgrade the size and/or other
features available on a new replacement water heater or part(s),
the owner will also receive a complete new limited warranty for
that replacement water heater or part(s).
E. If at the time of a request for service the owner cannot provide
a copy of the original sales receipt or the extended warranty
registration, the warranty period for the water heater shall then
be deemed to have started on the date of manufacture of the
water heater and NOT the date of installation of the water heater,
and be covered by the unexpired portion of the Standard Limited
Residential Use Warranty detailed above.
F. This warranty extends only to water heaters utilized in heating
applications that have been properly installed by qualied
professionals based upon the manufacturer’s installation
instructions.
G. It is expressly agreed between Westinghouse and the original
consumer purchaser that repair, replacement, or refund are the
exclusive remedies of the original consumer purchaser.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer
must:
1. Have a temperature and pressure relief valve bearing the
listing marks of the American Society of Mechanical Engineers
(ASME) installed with the water heater assembly in accordance
with federal, state, and local codes.
2. Have a vacuum relief valve certied to ANSI Z21.22 - Relief
Valves for Hot Water Supply Systems installed with the water
heater assembly in accordance with federal, state, and local
codes and in installations prone to vacuum related damages.
3. Operate the water heater assembly at water pressures not
exceeding the working pressure shown on the rating plate.
4. Keep the water heater free of damaging scale deposits.
5. Use the water heater in an open system, or in a closed system
with a properly sized and installed thermal expansion tank.
6. Make provisions so if the water heater or any component part
or connection thereto should leak, the resulting ow of water will
not cause damage to the area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualied heating installer/
service technician.
3. Service trips to teach you how to install, use, maintain, or to
bring the water heater installation into compliance with local
building codes and regulations.
4. Failure to locate the water heater in an area where leakage
of the tank or water line connections and the combination
temperature and relief valve will not result in damage to the area
adjacent to the water heater or lower oors of the structure.
5. Any failed components of the heat system not manufactured
by Westinghouse as part of the water heater.
6. Water heaters repaired or altered without the prior written
approval of Westinghouse.
7. Damages, malfunctions, or failures resulting from failure to
install the water heater in accordance with applicable building
codes/ordinances or good plumbing and electrical trade
practices.
8. Damages, malfunctions, or failures resulting from improper
installation, or failure to operate and maintain the water heater
in accordance with the manufacturer’s provided instructions.
9. Damages, malfunctions, or failures resulting from failure to