Operating Instructions
35
STORAGE
FAULTS
Ifthereisaproblemwiththeovenand/orgrill,please:
• Checkthepointslistedbelowbeforecallingfor
service.Itmaybepossibletoavoidacallbyfixing
theproblemyourself–andsocontinuecooking.
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Ovenorgrillnotworking Powernotturnedon. Switchonelectricity
Householdfuseblown Checkfuses
Controlsincorrectlyset Resetcontrols
Circuitbreakertripped Checkcircuitbreaker
Clocknotset Settimeofdayontimer
Ovennotheatingenough Foilortraysonbottomofoven Removefoilortrays
Lightandfansoncontinuously Timernotinmanualmode Settimertomanualmode
Ovennotworking Timernotinmanualmode Settimertomanualmode
Householdfuseblown Checkfuses
Ovenlightnotworking Householdfuseblown Checkfuses
Circuitbreakertripped Checkcircuitbreaker
Lampblownorlooseinsocket Replaceortightenlamp
Cookersmokingwhenfirstused Protectiveoilsbeingremoved Turngrillonhighfor30minsandthenthe
ovenon220°Cfor1hour
Toomuchcondensationbuilding
upwhenbaking
Toomuchwaterusedwhencooking Reduceamountofwater
Leaveovendooropenaftercooking
Smellswhenfirstusingoven Protectiveoilsbeingremoved Thisisnormal
Timerflashing Powerfailureorinterruption Resettimeofday
Burnerwillnotlighteventhough
thesparkerisworking
Knobnothelddownlongenoughin
‘High’positionforflamesafeguard(where
fitted)toengage
Repeatlightingprocedureandholdknobdown
for5secondsin‘High‘position
Gassupplyvalveturnedoff Turnongassupplytoappliance
Wrongknobturnedoff Ensuretheknobyouareturningcorrespondstothe
burneryouwanttolight
Portblockageinignitionarea Ensuretheportsintheignitionareaarecleananddry
Ignitionsparkplugswetordirty Dryorcleanignitionsparkplugs
Nosparkisobtainedwhen
controlknobisactivated
Electricitysupplyisdisconnectedor
switchedoff
Switchonelectricityorcheckfuses
Ignitionsparkplugswetordirty Dryorcleanignitionsparkplugs
Flamesunevenortendingtolift Flameportsblockedorwet Cleanordryflameports
Burnerincorrectlyfitted Ensurethiscomponentisfittedcorrectly
Flamesnotstayingonwhenknob
released
Knobnothelddownlongenoughin
‘High’positionforflamesafeguard
(wherefitted)toengage
Repeatlightingprocedureandholdknobdown
for5secondsin‘High‘position
Knobnotsetbetween‘High’and‘Low’ KnobMUSTbesetbetweenthesepositions
Dirtorspillageonflamesafeguardsensor
(wherefitted)
Cleanflameguardsensortip
Lowheat,slowcooking Incorrectcookingpotorpanbeingused Refertocooktopsectionforcorrectselection
Benchtoporknobsoverheating Incorrectcookingpotorpanbeingused Refertocooktopsectionforcorrectselection
Potorpannotlocatedonburnerproperly Ensurepotorpaniscentrallylocatedonburner
SOLVING PROBLEMS
FURTHER INFORMATION
Whenyouneedinformation,serviceorreplacementpartsorhave
awarrantyenquiry,pleasecontacttheCustomerCareCentre:
• Australia-1300363640,8.00am-5.00pm
ESTMondaytoFriday
• NewZealand-095732384,8.00am-5.00pm
ESTMondaytoFriday
Pleasehavethefollowinginformationready:Model,
ModelNumber&SerialNumber.Thisisshownonthe
dataplatewhichisvisiblewhentheovendoorisopen.
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the Customer Care Centre.
In the event of a power failure the gas burners may be lit with a hand held igniter and used. Take care to avoid letting unburnt gas
flow for more than 5 seconds when attempting to light the burner.